NewSenior Financial Analyst - Financial Reporting Keel InfrastructureSenior Financial Analyst - Financial ReportingPittsburgh, Pennsylvania4+ years experience involving the preparation/review of public company financial statements (US GAAP and/or IFRS) through audit experience at an accounting firm; US GAAP reporting experience and Big Four experience are strong assets. Reporting to the Manager of Financial Reporting, the Senior Financial Analyst – Financial Reporting will be responsible for assisting in the preparation of the financial statements, MD&A, month-end close process, as well as process improvements, SOX compliance, and other special projects.
Analyst Digital Marketing Analytics WPP PlcAnalyst Digital Marketing AnalyticsChesterbrook, PA$40,000–$75,000 / yearDiverse Challenges, Limitless Growth: Tackle ad-hoc analysis, interface with partners and data teams, and craft game-changing reports that drive our strategies forward. Innovate and Optimize: Be the wizard behind our KPIs, revamping engagement metrics, and refining digital campaign strategies across various channels like Display, Email, Search, and Social.
Payroll Analyst East Penn Manufacturing Co IncPayroll AnalystPAThe Payroll Analyst is responsible for accurately processing complex payroll and related data to ensure employees are paid correctly and on time while maintaining compliance with company policies and regulatory requirements. East Penn is a stable, essential employer, that is poised for the energy needs of the future with over 75 years of sustainable lead battery and battery accessory manufacturing expertise!
Operational Analytics Analyst 2 First National Bank (FNB Corp.)Operational Analytics Analyst 2Pittsburgh, PAThe primary objective involves developing data-driven insights using SQL/DAX and Power BI visualizations to deliver analytics projects that improve efficiency, communicate metrics, and enable senior management to understand the health of the organization. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B.
Business Systems Analyst III Sunrise Systems IncBusiness Systems Analyst IIIChesterbrook, PARemoteGood analytical and problem solving skills Good mathematical skills Good organizational skills Good leadership skills Good staff development skills Knowledge of computers to operative effectively with computer hardware such as general mainframe, midrange, network and desktop technologies; computer software includes application development lifecycle, MS Office Suite and Outlook. Assists with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions Attends and participates in user and project meetings and teams to expand knowledge, as a participant and not in a lead capacity; facilitates project status meetings; tracks project status.
Analyst 3 - Financial Planning/Analysis Abacus Service CorporationAnalyst 3 - Financial Planning/AnalysisWest Chester, PABy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Advanced proficiency in Microsoft Excel and experience with planning/ERP platforms like SAP, OMP, or Kinaxis.
Cybersecurity Risk Management Analyst Chubb LtdCybersecurity Risk Management AnalystPhiladelphia, PAIn this role, you will connect data, controls, and risk signals to drive deeper risk analysis, proactively identify potential issues before risk is realized, and support executive reporting on application security exposure and broader cybersecurity risk. You will serve as a hands-on platform specialist for ServiceNow IRM, helping optimize and enhance the GRC ecosystem so it continues to meet Chubb's evolving cybersecurity analytics, compliance, and risk management needs.
Corporate Insurance & Risk Management Analyst Chubb LtdCorporate Insurance & Risk Management AnalystPhiladelphia, PACritical factors to success include ability to work effectively across all levels both internally and externally, strong organizational, analytical and attention to detail skillsets, and willingness/desire to learn and develop in a dynamic environment. Corporate Insurance and Risk Management Analyst will be primarily responsible for supporting the corporate insurance and risk management function with additional ad hoc support for the other functions within the Global Treasury unit.
Senior Financial Analyst, SEC Reporting Chubb LtdSenior Financial Analyst, SEC ReportingPhiladelphia, PAThe company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Relationship & Scope: The Senior Financial Analyst, SEC Reporting is a pivotal team member of the Global Controllership unit at Chubb who supports consolidated financial reporting, SEC filings, and related analysis.
Senior Technical Risk Assurance Analyst - AI Vanguard GroupSenior Technical Risk Assurance Analyst - AIMalvern, PAAs a Senior Technical Risk Assurance Analyst, you'll lead comprehensive risk assessments across a rapidly-evolving technology landscape, encompassing on-premises and cloud-based applications, infrastructure, third-party vendors, and platforms utilizing artificial intelligence (AI). Provides deep technical expertise and strategic consultation in the design, implementation, and enhancement of processes, tools, and methodologies used to assess, validate, and safeguard the integrity of enterprise systems, architectures, and configurations.
HyperPersonalization, Lead Analyst Vanguard GroupHyperPersonalization, Lead AnalystMalvern, PAThe HyperPersonalization CDAO team is at the center of the AI Ambition and distribution strategy efforts, with an offer set that spans across experimentation, measurement, advanced analytics, and data storytelling to deliver on client-alpha focused outcomes. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
IT Business Analyst TechDigital CorporationIT Business AnalystNorth Wales, PAAccess Management : Implements "least-privilege" access and Multi-Factor Authentication (MFA) to ensure staff only see the patient data necessary for their specific roles. Critical Thinking : Balancing "clinical usability" with "risk reduction"—ensuring security measures don't slow down life-saving patient care.
Principal Data Analyst (Advanced Analytics), HyperPersonalization Vanguard GroupPrincipal Data Analyst (Advanced Analytics), HyperPersonalizationMalvern, PAThe HyperPersonalization Analytics team is at the center of the AI Ambition and distribution strategy efforts with an offer set that spans across experimentation measurement advanced analytics and data storytelling to deliver on client-alpha focused outcomes. Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection.
Technology Leadership Program – Data & Analytics (Analyst) - PA The Vanguard GroupTechnology Leadership Program – Data & Analytics (Analyst) - PAMalvern, PennsylvaniaParticipants complete three eight-month rotations across Data & Analytics-focused teams, gaining exposure to different business areas, data domains, and analytical challenges while increasing ownership, responsibility, and leadership capability over time. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Technology Leadership Program - Risk & Security Analyst (PA) The Vanguard GroupTechnology Leadership Program - Risk & Security Analyst (PA)Malvern, PennsylvaniaParticipants complete three eight-month rotations across Risk & Security-focused teams, gaining exposure to different areas such as cybersecurity operations, threat intelligence, risk management, and identity & access management - while increasing ownership, responsibility, and leadership capability over time. As part of the Technology Leadership Program in the Risk & Security Analyst track, you’ll help identify, assess, and mitigate risks that impact Vanguard’s systems, operations, and clients.
Senior Programmer Analyst Mitsubishi Electronic Power ProductsSenior Programmer AnalystWarrendale, PALead efforts to increase team effectiveness by identifying and implementing best practices; identifying systems and toolsets that increase functionality, productivity, and compliance; and aligning of efforts to meet or exceed end-user or Company objectives. Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Senior Programmer Analyst to design and develop our business applications and reports that provide automated solutions to specific business or end-user requirements.
Pega Business Systems Analyst System OnePega Business Systems AnalystPittsburgh, PARemote$170 / hourYou will be responsible for bridging business UX ideas and Constellation reality, shaping work before it hits development and preventing rework. We are on the lookout for seasoned Pega Senior Business Systems Analysts with strong App Studio + Constellation experience to join our team.
NewThird Party Risk Analyst The Vanguard GroupThird Party Risk AnalystMalvern, PennsylvaniaAs a Third-Party Risk Analyst on Vanguard’s Third-Party Risk Management (TPRM) Assessment Management team, you’ll play an important role in helping Vanguard protect the long-term interests of our clients. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Entry Level Data Scientist/Analyst/Java full stack developer SynergisticITEntry Level Data Scientist/Analyst/Java full stack developerState College, PA$82,000–$136,000 / yearFull timeSynergisticIT works especially well for candidates such as: recent grads in CS/Engineering/Math/Stats, jobseekers who were laid off and need an updated stack, career switchers who want a guided plan, candidates with career gaps, people with “learning but not hired” bootcamp history, experienced professionals not landing interviews, and international candidates on F1/OPT needing a clear employment pathway. Since 2010, SynergisticIT has helped thousands of candidates secure full-time roles with leading companies and recognizable brands—think Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Walmart Labs, Citi, JPMC, Bank of America, Wayfair, and many more—often in the $95k to $154k offer range depending on role, location, and skillset.
US Wealth Product Analyst Nomura Holdings IncUS Wealth Product AnalystPhiladelphia, PABy connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. 2-4 years experience in product management, project management, or a related analytical role within the financial services industry, ideally with exposure to asset management or wealth management.
URBN Retail IT Support Analyst Urban Outfitters IncURBN Retail IT Support AnalystPhiladelphia, PAAct as the primary point of contact for incoming store tickets and phone calls, performing initial troubleshooting to either resolve the issue or escalate as appropriate. Excellent written and verbal communication skills, with the ability to clearly translate technical steps for non-technical retail users.
Financial Analyst Maxor CareerFinancial AnalystPittsburgh, Pennsylvania25 office visit copays; Low biweekly premiums; Company paid basic life/AD&D and Long-term disability insurance; Rx, dental, vision, short-term disability, and FSA. The Financial Analyst reports to the Manager of Finance and provides support in calculating monthly financial results and analysis to maintain/optimize profitability.
SEM Support Analyst DIGITAL ELEMENTS LLCSEM Support AnalystASTON, PARemoteFull timeThis role is ideal for someone early-to-mid in their paid search career who is comfortable working in Google Ads and analytics platforms, enjoys digging into performance data, and thrives in a structured, process-driven environment. You’ll work closely with SEM strategists, account managers, and operations to ensure campaigns are paced correctly, data is accurate, and insights are clearly communicated.
End User Support Analyst Gentex CorporationEnd User Support AnalystSimpson, PAKNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint. PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
Senior IT Support Analyst Iovance Biotherapeutics Inc.Senior IT Support AnalystPhiladelphia, PAMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Able to don cleanroom garments and personal protective equipment (scrubs, gowning coverall, sterile boots, masks, gloves, goggles) aseptically and work in a clean room environment for extended periods of time.
Analyst 3 - Financial Planning/Analysis eTeam Inc.Analyst 3 - Financial Planning/AnalysisWest Chester, PA$50–$51 / hourImproves planning data, parameters, and reporting reliability to strengthen decision-making by using root-cause analysis, governance routines, and structured problem solving to improve signal quality and reduce avoidable planner rework. Preferred Deep understanding of end-to-end supply chain planning concepts, including demand planning, supply planning, inventory management, scenario analysis, planning master data, and planning parameter governance.
Product and Channel Marketing Analyst, Sensors (Remote) TE Connectivity plcProduct and Channel Marketing Analyst, Sensors (Remote)PARemote$95,600–$119,400 / yearAs a member of the Sensors Marketing team, the Product and Channel Marketing Analyst will help bring TE's sensor technologies to market by leading new product launches and technology-focused campaigns, while supporting channel promotions across the Americas and EMEA. As one of the world's largest sensor manufacturers, we offer a unique combination of co-creation capabilities, proven engineering expertise, strong product performance and reliability, and a deep understanding of client industries and challenges - all with a global footprint that enables us to respond with agility and collaborate more effectively.
Business Analyst - Infor Syteline Pro Mach IncBusiness Analyst - Infor SytelinePhiladelphia, PAAnalyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests. 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers business needs and translating them into application and operational requirements.
Sr. Financial Analyst Crayola LLCSr. Financial AnalystEaston, PAPart timeRegardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means. Marketing Financial Analyst supports new product development costing, analyzes actual versus planned product results, identifies cost management opportunities, prepares ROI financials for capital requests, and assists with ad hoc requests from Marketing and leadership.
MATERIALS PLANNING ANALYST TE Connectivity plcMATERIALS PLANNING ANALYSTJONESTOWN, PA$85,900–$107,300 / yearAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com.
Market & Business Intelligence Analyst DLA PiperMarket & Business Intelligence AnalystPhiladelphia, PA$80,348–$117,111 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. This position can sit in our Reston, Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.
Operations Analyst Sr - Retail Bank Operations PNC BankOperations Analyst Sr - Retail Bank OperationsPittsburgh, PennsylvaniaThis position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
PROCUREMENT ANALYST METALS DIVISION East Penn Manufacturing Co IncPROCUREMENT ANALYST METALS DIVISIONPAMonthly verification of all material receipts against invoices to include processing of lead invoices in the lead verification system for accounting and finance to ensure all vendors are paid on time and month-end financial close requirements are met. The successful candidate will play a crucial role in optimizing our procurement processes, ensuring cost-effectiveness, and maintaining strong supplier relationships.
NewURBN Network Operations Support Analyst Urban Outfitters IncURBN Network Operations Support AnalystPAThe successful candidate will work closely with the Technical Services and Operations teams in delivering 24x7 support across business offices, distribution/fulfillment centers, retail stores and restaurants globally. We are looking for a driven, self-motivated candidate that will join the network operations team in managing, monitoring and servicing the users, infrastructure and applications that keep a large-scale global retail business powered.
Market Sales Data Analyst Vice President - Healthcare Payments JPMorgan Chase & CoMarket Sales Data Analyst Vice President - Healthcare PaymentsPhiladelphia, PAMorgan Payments, we connect consumers, providers, payers, and health tech companies across every healthcare payment transaction, creating a faster, simpler experience for all. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Financial Analyst I Essent Guaranty, Inc.Financial Analyst IRadnor, PAFinancial Analyst I - Radnor PA Skip To ContentBrightMove JobsReturn to Essent.usCareersInterested in joining a fast-paced results-focused company that cares about its employees and is helping shape Americas housing finance industry Essent is currently interviewing for the following open positionsToggle navigationPortal HomeCreate Profile Share This Job Financial Analyst I Job Title Financial Analyst I Job ID 27782002 Location Radnor PA 19087 Other Location Description Essent Group Ltd. NYSE ESNT is a Bermuda-based holding company collectively with its subsidiaries Essent which serves the housing finance industry by offering private mortgage insurance reinsurance risk management products and title insurance and settlement services to mortgage lenders borrowers and investors to support homeownership.
NewWorkday Finance Sr. Analyst (Location Flexibility) RSM US LLPWorkday Finance Sr. Analyst (Location Flexibility)Blue Bell, PA$81,900–$139,700 / yearIf you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc.
VP, Product Marketing, Data Security & Governance Proofpoint IncVP, Product Marketing, Data Security & GovernancePittsburgh, PAHow We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: • Bold in how we dream and innovate • Responsive to feedback, challenges and opportunities • Accountable for results and best in class outcomes • Visionary in future focused problem-solving • Exceptional in execution and impact. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Career success on your terms • Flexible work environment • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities.
Business Analyst (ETF Focused) Nomura Holdings IncBusiness Analyst (ETF Focused)Philadelphia, PA$100,000–$120,000 / yearWork with business and technical teams to map source and target data structures, ensuring data integrity during migration and define and execute business-level data validation processes post-migration, collaborating with technology teams to resolve discrepancies. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking).
ITSM Entitlement Analyst MaximusITSM Entitlement AnalystPhiladelphia, PARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Hands-on experience providing software licensing subject matter expertise, including validating compliance, supporting renewals, and identifying optimization or cost-avoidance opportunities.
Sr. Project Management Analyst MaximusSr. Project Management AnalystPittsburgh, PARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Business Analyst MomentumBusiness AnalystCamp Hill, PennsylvaniaFounded in 1998, Momentum has grown to employ more than 75 employees and expand its services to public and private sector clients throughout the mid-Atlantic region, resulting in the successful delivery of more than 450 projects to more than 100 unique customers of all shapes and sizes across a broad range of industries and specialties. We’re looking for Business Analysts with experience gathering business requirements, mapping workflows, and working closely with stakeholders to translate business needs into system functionality.
Product Innovation Development Program Analyst/Associate PNC BankProduct Innovation Development Program Analyst/AssociatePittsburgh, PennsylvaniaThey’ll collaborate with experienced and knowledgeable leaders in the industry from all aspects of the business including product management, design, technology, operations and product development and will gain knowledge of the product lifecycle and processes to understand how changes impact the firm, its customers, and shareholders end-to-end. Associates will complete multiple rotations over the course of the program in different lines of business and teams and will be placed in roles upon graduation participate in a comprehensive learning curriculum, interact with senior management, and partake in a robust mentorship program.
NewShopper & Category Insight Analyst Crayola LLCShopper & Category Insight AnalystEaston, PAPart timeRegardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.
Infor Syteline Implementation Business Analyst Pro Mach IncInfor Syteline Implementation Business AnalystPhiladelphia, PAAnalyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests. 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers business needs and translating them into application and operational requirements.
Senior Financial Analyst Koppers Holdings IncSenior Financial AnalystPittsburgh, PAIn order to be successful, you will have to quickly learn Koppers' businesses and use your analytical skills to effectively analyze and interpret financial results, assist with monthly and quarterly forecasts, perform variance analysis and identify risks and opportunities that are critical to the success of the organization. As a Senior FP&A Analyst, you'll work collaboratively with many cross-functional teams including our business unit finance and accounting teams, operations and corporate accounting to align on financial results.
Bids Analyst B. Braun Medical LtdBids AnalystAllentown, PA$65,000–$75,000 / yearThe targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Bid Analyst plays a critical role in supporting revenue growth by driving high-quality, competitive bid response and maintaining strong internal alignment throughout the bid lifecycle.
Operations Data Analyst Qurate Retail Group, Inc.Operations Data AnalystWest Chester, PATactical Planning - create, interpret, identify trends, adjust and publish multiple forecasts for Customer Service and Distribution teams, based on variables and trends. Database Management - create accurate records of all volumes and variables involved in published forecasts to ensure current data is available for analysis by all members of the department.
Treasury Management Analyst I S&T BankTreasury Management Analyst IPlum, PA$16.23–$33.32 / hourManages customer requests for updates and maintenance of Signature Cards, Account Resolutions, Beneficial Ownership Documents, Wire Set Ups, Repetitive Money Transfer Agreements and corresponding Bank/Treasury Documents to properly complete the changes. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Sr. Manager, CRM Product Management Cencora IncSr. Manager, CRM Product ManagementHarrisburg, PAThe Senior Manager will drive product strategy, roadmap execution, and adoption of self-service and agentic capabilities, including AI-powered virtual assistants, digital engagement solutions, intelligent workflows, knowledge management, conversational AI, and autonomous service experiences. This role is responsible for delivering intelligent customer experiences that enable customers, patients, partners, and associates to independently resolve issues, access services, and complete business transactions through digital channels.