Tax partner OR (Step-up) Senior Tax Manager JobotTax partner OR (Step-up) Senior Tax ManagerNew Castle, DE$160,000–$240,000 / year
Senior Exterior Remodeling Project Manager JobotSenior Exterior Remodeling Project ManagerCherry Hill Township, NJ$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As an Exterior Remodeling Project Manager, you’ll play a pivotal role in shaping project outcomes and leading field teams to success; typically running one large job with multiple crews.
Project Manager - Heavy Civil Construction JobotProject Manager - Heavy Civil ConstructionEvesham, NJ$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. My client is a Top Tier Heavy Highway contractor with an excellent track record of completing large scale structures, paving and utlitlies projects across teh state of NJ.
Estimator/ Project Manager JobotEstimator/ Project ManagerGlen Riddle, PA$95,000–$150,000 / yearSpecializing in healthcare, corporate, education, life sciences, and institutional projects, we deliver high-quality construction solutions through experienced leadership, skilled field teams, and a commitment to safety, collaboration, craftsmanship, and long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Construction Project Manager - ENR Ranked Firm JobotConstruction Project Manager - ENR Ranked FirmWilmington, DE$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project Manager Opportunity with Leading National Commercial General Contractor in the Wilmington Area, ESOP, Profit Sharing and Extensive Opportunities for Growth!
Exterior Remodeling Operations Manager JobotExterior Remodeling Operations ManagerCherry Hill Township, NJ$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The organization is committed to delivering outstanding results in siding, cladding, and window projects, and is seeking a skilled leader to oversee these critical areas.
BAS/HVAC Controls Project Manager JobotBAS/HVAC Controls Project ManagerNew Castle, DE$90,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a sizable workforce and extensive field operations, the company supports clients through system design, installation, and ongoing maintenance aimed at improving environmental control and operational efficiency.
NewIT Manager, Ops Tech Solutions (OTS) Amazon.com Services LLCIT Manager, Ops Tech Solutions (OTS)West Deptford, NJYour internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNWilmington, DEAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewOperations Manager Amazon.com Services LLCOperations ManagerWest Deptford, NJTo achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door.
Project Manager: Civil Construction - Williamstown, NJ Page GroupProject Manager: Civil Construction - Williamstown, NJWilliamstown, NJ$120,000–$150,000 / yearFull timeA successful Project Manager: Civil Construction should have: Proven experience in civil construction project management within the property industry. We are seeking a Project Manager: Civil Construction to oversee and manage construction projects from inception to completion in Williamstown, NJ.
NewSr. Corporate Account Manager, Personal Care Manufacturing - Industrial Hygiene Solutions Ecolab Inc.Sr. Corporate Account Manager, Personal Care Manufacturing - Industrial Hygiene SolutionsPhiladelphia, PA$153,300–$229,900 / yearp>Join Ecolab as a Senior Corporate Account Manager, Personal Care Manufacturing - Industrial Hygiene Solutions within our Life Sciences sector, delivering comprehensive programs and solutions to meet the needs of customers across the Personal Care market segment. Identify, prospect and win new Ecolab Life Sciences customers focused on Personal Care manufacturing, including but not limited to Makeup, Body Care/Hair Care/Oral Care, Home Care and Vitamins, Minerals & Supplements.
NewWarehouse Manager - 3rd Shift Page GroupWarehouse Manager - 3rd ShiftSwedesboro, NJ$90,000–$110,000 / yearFull timep>· Handling management-related duties such as recruiting, retaining, and ensuring the proper training of quality employees in a positive, professional manner for the staff and positions under their control. · Completing warehouse operational requirements by scheduling and assigning staff to specific duties, picking, and packing customer orders for delivery, etc., and following up on work results.
IT Project Manager Spencer'sIT Project ManagerEgg Harbor Township, NJ$100,000–$110,000 / yearThe successful candidate will coordinate project teams, manage resources, mitigate risks, and communicate with stakeholders to ensure the successful implementation of IT initiatives within specified timeframes and budgets. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Solutions Manager, AI Team Spencer'sSolutions Manager, AI TeamEgg Harbor Township, NJ$135,000–$160,000 / yearThis role partners with development, operations, and business teams to identify high-value AI opportunities, manage the Microsoft AI ecosystem, and drive measurable adoption of AI-powered workflows and tools. This role combines platform ownership, business process engagement, and organizational enablement —helping teams translate emerging AI capabilities into practical solutions that improve productivity, decision-making, and customer experience across retail operations. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Assistant Product Manager Spencer'sAssistant Product ManagerEgg Harbor Township, NJ$50,000–$60,000 / yearWhether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. The Assistant Product Manager plays a pivotal role in supporting the Product Manager with comprehensive management of the product development lifecycle.
Senior Entertainment Project Manager Synerfac Technical StaffingSenior Entertainment Project ManagerWilmington, DE$120,000–$150,000 / yearTemporaryContractorDemonstrated leadership ability with experience managing teams, delegating tasks, and driving projects from concept through execution . * Strong expertise in staging, lighting, audio, and video systems, including moving light repair, maintenance, and programming .
Process Manager, Commercial Casualty Claims - Remote CSAA Insurance GroupProcess Manager, Commercial Casualty Claims - RemoteDERemote$136,890–$152,100 / yearp>Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Project management experience and skills to accurately complete detailed data assignments and to understand and interpret broad operational concepts and their application to the business unit and CSAA.
NewPlatform Operations Process Manager - Payments - Vice President JPMorgan Chase & CoPlatform Operations Process Manager - Payments - Vice PresidentWilmington, DEul>Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Sr. Associate, Process Manager - Treasury Management Implementation Capital One Financial CorpSr. Associate, Process Manager - Treasury Management ImplementationDE$88,800–$101,300 / yearli>Facilitate pre-implementation kickoff & post sale call with client (in-person, via teleconference, or via email as required) to review project requirements, develop plan of approach, roles and responsibilities, discuss documents / information required from the client, and determine agreed upon timeframes for completion; regular communication with client and Treasury Management Sales Officer to update status and address issues. Acting as a central point of contact for the client throughout the implementation process, the Onboarding Specialist develops a customized plan for each client and directs junior resources and required internal partners (i.e., product, operations, technology, and risk) to ensure delivery of products and services is completed within agreed upon timeframes, with full ownership of end-to-end process from client commitment to revenue generation.
Sterile Processing Manager Bayhealth Medical Center IncSterile Processing ManagerDover, DE$77,105.60–$119,537.60 / yearp>General Summary: Responsible for first line supervision of all Sterile Processing activities including Sterile Processing staff scheduling, creating and implementing staff orientation, conducting staff training, preparing continuing education for staff members and coordinating surgical instruments to the operating rooms and ancillary clinics. Broad based and extensive technical knowledge of surgical instrumentation and OR case cart processing and extensive technical knowledge of computer instrumentation tracking, surgical scheduling and instrument bar coding processing.
Hybrid Process Manager (Sr. Associate) Capital One Financial CorpHybrid Process Manager (Sr. Associate)Wilmington, DE$88,800–$101,300 / yearli>Periodically collaborate on larger initiatives, including representing departments on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes. Resolve complex problems, where expertise is required to interpret against policies, guidelines, technical limitations, or processes; escalate breakdowns in the process by asking the right questions and identify/ involve the right stakeholders to correct breakdowns.
NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs Alstom SANAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & RepairsNew Castle, DEFrom high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. You'll also: Collaborate with transverse teams and helpful colleagues , Work with cutting-edge digital platforms like Parts 360, Customer Service Cockpit, and StationOne to drive operational excellence and digital adoption.
Vice President- Process Improvement Manager JPMorgan Chase & CoVice President- Process Improvement ManagerWilmington, DEChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Key Responsibilities: Lead and inspire teams through all stages of the product lifecycle, including ideation, planning, execution, operational support, UAT readiness, and post-release analysis.
Experience & Process Design Manager M&T Bank CorpExperience & Process Design ManagerDE$172,100–$286,800 / yeardigital design, content design, information design, prototyping, etc.) Deep Expertise and ability in: Innovates Inspires Followers Develops Talent Supervisory/Managerial Responsibilities: No. of Staff - 4 - 7 Broader enterprise remit in that the position sets and/or executes design strategy across businesses and manages larger spans of control Education and Experience Required: Bachelor's degree and a minimum of 9 years of relevant work experience, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' relevant experience Minimum of 3 years' managerial, supervisory, and/or work leadership experience Strong verbal and written communication skills Strong presentation skills Experience creating and presenting design artifacts for diverse stakeholder groups Strong facilitation skills Strong collaboration skills Experience facilitating workshops with diverse participants Experience leading the planning and executing of work in accordance with a defined plan Knowledge of change theory and change management practices Education and Experience Preferred: Relevant advanced degree or certification Minimum of 10 years' relevant experience Financial services experience Familiarity with pertinent online collaborative tools Experience leading and directing others within a design space. Overview: Manages a team of designers (and cross‑discipline partners as needed) who use human-center design practice to research, and design comprehensive customer journeys, employee experiences and digital products that deliver cohesive end‑to‑end value.
Manager, Process Management, Workforce Management(Hybrid) Capital One Financial CorpManager, Process Management, Workforce Management(Hybrid)Wilmington, DE$134,400–$153,300 / yearli>Coordinate across Workforce, Operations, and Channels Strategy & Services teams to solve complex problems related to contact center planning and design; ability to partner with key stakeholders to implement changes and solutions. Partner across a broad range of teammates and stakeholders to implement contact center changes; at times collaborating with Operations change & training teams when impacting our broad team lead and associate personas.
Manager, Injection Systems - Equipment & Process Performance Amcor PlcManager, Injection Systems - Equipment & Process PerformanceDE$129,200–$193,800 / yearp>As a senior subject-matter expert, this role drives equipment strategy, lifecycle planning, and system-wide performance optimization, while partnering closely with Product Development and the Principal Tooling Engineer to ensure alignment between product design, tooling, and machine capability. The starting salary for this position is expected to be between $129,200 to $161,500; however, base pay offered may vary within the full salary range $129,200 to $193,800 depending on job-related knowledge, skills, and experience.
Senior Manager, Process Improvement MaximusSenior Manager, Process ImprovementWilmington, DEFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Partner with program and functional leadership and teams to identify high-impact improvement opportunities tied to cost, schedule, quality, risk, and customer satisfaction.
NewConsumer Brand Credit Card, Sr. Associate Product Delivery Manager (Agility Controls & Product Health) JPMorgan Chase & CoConsumer Brand Credit Card, Sr. Associate Product Delivery Manager (Agility Controls & Product Health)Wilmington, DEp>Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. The Senior Associate, Product Portfolio Controls will partner with the Head of Operations for Consumer Branded Card Product to drive consistent, scalable best practices for product delivery across Consumer Branded Card Area Product Groups.
NewCase Manager Long-term Care (Delaware) Highmark HealthCase Manager Long-term Care (Delaware)Dover, DE
Senior Product Manager CoBrand - Vice President JPMorgan Chase & CoSenior Product Manager CoBrand - Vice PresidentDEYou prioritize the roadmap, define clear outcomes, and guide delivery teams to ship minimum viable releases that make a measurable difference for customers, partners, and our business. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Executive Director Product Solutions Manager - Chief Data Analytics Office Fusion Platform JPMorgan Chase & CoExecutive Director Product Solutions Manager - Chief Data Analytics Office Fusion PlatformDEThe organization also develops and implements solutions that support the firm's commercial goals by harnessing artificial intelligence to develop new products, improve productivity, and enhance risk management effectively and responsibly. Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience.
Senior Manager of Software Engineering - Java/Python/AI JPMorgan Chase & CoSenior Manager of Software Engineering - Java/Python/AIWilmington, DEAs a Senior Manager of Software Engineering - Java/Python/AI at JPMorganChase within the Credit and Consumer Banking Risk technology, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Supervisor Case Manager Long-term Care - Delaware Highmark IncSupervisor Case Manager Long-term Care - DelawareWorking at Home, DEIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. This job manages a team of Case Managers charged with promoting quality member outcomes to optimize member benefits and to promote effective use of resources for members enrolled in DSHP Plus LTSS.
VP Payments Operations Manager (Hybrid) The Bancorp IncVP Payments Operations Manager (Hybrid)Wilmington, DEWorks with payments teams and vendors to ensure future product releases cover changes in business needs and ensure testing and quality assurance are performed per department policies and procedures, documentation is updated, department staff are trained on new procedures or processes and system changes or client go-live events are communicated timely to all affected bank teams. Determines scope of problem including identifying clients who may be impacted by the issue, estimated time to resolve issue, contact internal clients and provide status updates, and determines the need to switch to alternate or contingency processing workflow/platforms to meet processing deadlines.
Reporting lead product delivery manager - Payment - Vice President JPMorgan Chase & CoReporting lead product delivery manager - Payment - Vice PresidentWilmington, DELeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination. In this role, you will proactively identify reporting gaps, define data requirements, and partner with stakeholders to ensure metrics are accurate, trusted, and actionable for audiences ranging from delivery teams to senior leadership.
Project Manager Stride, Inc.Project ManagerDover, DelawareThis role ensures seamless implementation of new customers, manages ongoing programs and compliance processes, and drives operational excellence across curriculum, vendor management, and accreditation workflows. This position is virtual and open to residents of the 50 states, D.C. COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when dete
Construction Project Manager, Retail Construction Jones Lang LaSalle IncConstruction Project Manager, Retail ConstructionWilmington, DEp>What your day-to-day will look like: Delivering projects: Successfully managing and leading projects from inception to completion, ensuring the highest quality delivery within agreed timelines and budgets. As a Project Manager, you will play a pivotal role for Retail Construction Projects Team and will be directly responsible for supporting the delivery of challenging Retail projects for a financial services client.
FULL TIME Assistant Manager Regal Brandywine Movie theatre $21.00 Regal Entertainment GroupFULL TIME Assistant Manager Regal Brandywine Movie theatre $21.00Wilmington, DEResponsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees. Education/Experience: At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
Full Stack Manager of Software Engineering - Java, React and AWS JPMorgan Chase & CoFull Stack Manager of Software Engineering - Java, React and AWSWilmington, DEp>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Lead technical evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and fit within the existing technology landscape.
Internal Audit Manager, Vice President - Card JPMorgan Chase & CoInternal Audit Manager, Vice President - CardWilmington, DEli>Strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners; adept at presenting complex and sensitive issues to senior management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Case Manager Encompass Health CorpCase ManagerConcordville, PAJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patients journey. Our achievements include being named one of the Worlds Most Admired Companies and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Associate Product Manager - Auto Originations JPMorgan Chase & CoAssociate Product Manager - Auto OriginationsWilmington, DEIt offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewSenior Associate Product Manager - Auto Originations JPMorgan Chase & CoSenior Associate Product Manager - Auto OriginationsWilmington, DEIt offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Data Product Manager - Sr. Associate JPMorgan Chase & CoData Product Manager - Sr. AssociateWilmington, DEAssociate in Talent Data Product , you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will partner across Business Intelligence, AI/ML, Product, Information Architecture, and Data Engineering to deliver curated, high‑quality, well‑governed datasets that enable a cohesive, frictionless, and personalized candidate and employee experience.
Construction Project Manager Trilon GroupConstruction Project ManagerNJ$180,000–$220,000 / yearp>Department: Transportation Employment Type: Full Time Location: Berlin, NJ Reporting To: David Barbalace Compensation: $180,000 - $220,000/year. The ideal candidate will have a strong background in roadway and bridge construction management with experience overseeing inspection teams and managing projects for major transportation agencies.
Construction Project Manager ArtheonConstruction Project ManagerBerlin, NJ$180,000–$220,000 / yearThe ideal candidate will have a strong background in roadway and bridge construction management, with experience overseeing inspection teams and managing projects for major transportation agencies. Solicitation & Proposal Expertise: Experience processing client-advertised Construction Management solicitations and assembling teams that meet solicitation-specific criteria.
NewCase Manager Encompass Health Rehabilitation Hospital of VinelandCase ManagerVineland, NJJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Technical Account Manager ACI Worldwide IncTechnical Account ManagerWilmington, DERemotep>Operating within our integrated White Glove service model alongside Customer Success Managers, Program/Project Managers, and dedicated HELP24 analysts, you will deliver exceptional service that serves as an extension of our clients'' teams, committed to their success and invested in delivering the premium experience that defines the ACI partnership. As a Level 3 escalation point and key component of our global "shift left" strategy, you will bridge the gap between Product, Engineering, Development, and frontline support teams while empowering analysts to resolve complex issues efficiently.