NewPsychiatry Area Sales Manager - Los Angeles LundbeckPsychiatry Area Sales Manager - Los AngelesLos Angeles, CA$180,000–$210,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
Retail Service and Operations Manager Goodwill Southern CaliforniaRetail Service and Operations ManagerCanoga Park, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
Reverse Loan Processing Manager Guild Mortgage CompanyReverse Loan Processing ManagerCASeven or more years total work experience required that includes progressively responsible positions processing loans (Conventional, FHA, Bond, USDA loans, and FHA and VA new-construction documentation and approvals for condominium projects). Provide training, guidance and coaching to Processors to address and clarify issues related to procedures and requirements, products, systems, required documents and industry changes.
Process Manager, Commercial Casualty Claims - Remote CSAA Insurance GroupProcess Manager, Commercial Casualty Claims - RemoteCARemote$136,890–$152,100 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Project management experience and skills to accurately complete detailed data assignments and to understand and interpret broad operational concepts and their application to the business unit and CSAA.
Assistant Manager, Sterile Processing - Evening Shift Cedars-Sinai Medical CenterAssistant Manager, Sterile Processing - Evening ShiftLos Angeles, CAProvides effective oversight and serves as a resource to staff; and assesses the total resource needs (additional staffing, shift assignments and overtime) of the Sterile Processing department to maximize available personnel and resources to meet Sterile Processing department needs. This role will function as a leader and expert and is accountable for the timely delivery of instrumentation needs for Perioperative Services and other procedural areas and ensures sterile processing staff perform the decontamination, assembly, and sterilization of equipment, instruments and supplies following established procedures.
Business Process Manager - Quality Governance First American Financial CorpBusiness Process Manager - Quality GovernanceSanta Ana, CARemoteFirst American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. The Business Process Manager - Quality Governance is responsible for leading the enterprise quality management function for GO Title, ensuring operational quality governance, stakeholder alignment, continuous improvement, and strategic execution across supported business segments.
Underwriting Strategy & Process Manager Farmers Group, Inc.Underwriting Strategy & Process ManagerLos Angeles, CARemote$102,450–$174,240 / yearPartners with Underwriting, Product, Technology, Analytics, Operations, and Go-To-Market teams to develop underwriting capabilities, implement strategic initiatives, govern underwriting rules and decision-support tools, and drive profitable growth through process improvement, modernization, and data-driven solutions. Facilitates knowledge-sharing initiatives and promotes continuous learning related to underwriting trends, emerging risks, industry developments, and critical thinking in underwriting decision-making.
GTM Rev Ops Process Manager Sophos LtdGTM Rev Ops Process ManagerCARemote$115,000–$191,000 / yearSophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM.
Regional Sales Manager - Food Processing & Packaging Equipment – West Region Multivac USA Inc.Regional Sales Manager - Food Processing & Packaging Equipment – West RegionIrvine, CAFull timeWe are an industry leader in packaging solutions and in search of a results-driven Regional Sales Manager to generate capital equipment sales to both prospective and existing food industry customers throughout Southern NV, AZ, San Diego, CA and the Inland Empire . Essential Duties and Responsibilities: Identify potential sales opportunities with existing customers and new prospects by making personal sales calls, following up on leads provided by the company, and by other prospecting methods as appropriate.
Technical Project & Process Manager - eCommerce Operations Reli.Technical Project & Process Manager - eCommerce OperationsCerritos, CaliforniaReli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon ( www.amazon.com/reli ), Walmart, our own Shopify store, and eBay. Audit cross-team workflows to identify bottlenecks, unclear ownership, and rework drivers.
Healthcare Process Risk Manager Grant Thornton LLPHealthcare Process Risk ManagerLos Angeles, CA$138,000–$172,500 / yearIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Regional Sales Manager - Food Processing & Packaging Equipment - West Region Multivac IncRegional Sales Manager - Food Processing & Packaging Equipment - West RegionIrvine, CAEssential Duties and Responsibilities: Identify potential sales opportunities with existing customers and new prospects by making personal sales calls, following up on leads provided by the company, and by other prospecting methods as appropriate. Utilize CRM according to established procedures, such as, professionally and efficiently update and maintain all CRM data including; customer data, all customer contact details, current opportunity forecast data, along with competitive information.
NewSr Manager, Process Engineer Delek US HoldingSr Manager, Process EngineerLos Angeles, CAWe are performance drivenWe value a passion for excellenceWe value teamworkWe value and reward hard work and dedicationDelek US offers the opportunity to provide you with more than a job – we want to help you build a career.#J-18808-Ljbffr. Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.
SAP Business Process & IT Controls Manager PricewaterhouseCoopers LLPSAP Business Process & IT Controls ManagerCA$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Manager, Royalty Process Innovation Universal Music Group NVManager, Royalty Process InnovationWoodland Hills, CA$74,100–$92,000 / yearThe actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. In this role, the Manager will have the following responsibilities: Process Improvement & Automation: Design, build, and maintain automated solutions to streamline royalty data workflows and reporting processes.
Manufacturing Process Manager Senra SystemsManufacturing Process ManagerCypress, CA$150,000–$180,000 / yearAs a Manufacturing Process Engineer at Senra Systems, you will define and build the processes that drive how work flows through the business with functional owners, then partner with Product to ensure our software supports, enables, and enforces those processes in a simplified, streamlined way. You will partner closely with leaders across Manufacturing, Engineering, Quality, Supply Chain, Inventory, Programs, and Production Planning to improve how the business operates while ensuring our internal software systems properly support those processes.
Risk Advisor - Internal Process and Controls - Manager - Multiple Positions - 1713510 Ernst & Young Global LtdRisk Advisor - Internal Process and Controls - Manager - Multiple Positions - 1713510Los Angeles, CAIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com. Provide internal audit services to help clients align their internal audit strategy to the broader business strategy, conduct assessments and diagnostics, develop and execute internal audit transformations, and deliver outsourcing or co-sourcing services.
Material Process Engineering Manager 3 - 18822 Northrop Grumman CorpMaterial Process Engineering Manager 3 - 18822Manhattan Beach, CA$175,400–$263,200 / yearNorthrop Grumman supports the Air Force's sustainment, development, production and deployment of hardware and system modifications for Intercontinental Ballistic Missile (ICBM) Ground and Airborne Launch Control Systems, Launch Facilities and associated infrastructure. Lead the electrical Parts, Materials & Processes (PM&P) effort for large scale defense programs, overseeing the full life cycle of electrical hardware such as cables, connectors, printed circuit boards, enclosures, and thermal electrical interface materials.
Section Manager - SW Process and Architecture The Aerospace CorpSection Manager - SW Process and ArchitectureEl Segundo, CA$147,600–$221,400 / yearInformation Systems and Cyber Division (ISCD) staff couple the latest in information system technologies, such as elastic compute clouds, containerization, microservices, real-time operating systems, and visualization frameworks, with expertise in cyber security, software architecture, software engineering, data science, Artificial Intelligence, process improvement, and software development to deliver responsive, resilient, high-performance software intensive systems to our Intelligence Community, DoD, and civilian customers. The Software Process and Architecture Department seeks a creative and enthusiastic Engineering Manager to lead a team of software engineers responsible for designing, building, deploying, and evaluating software applications for space missions, combining deep technical expertise in software development, strong leadership, and managerial experience.
Project Manager (ComSec and ATO Processes) Apex TechnologyProject Manager (ComSec and ATO Processes)Los Angeles, CaliforniaThe ideal candidate will oversee cross-functional teams, manage timelines, and mitigate risks in high-stakes environments, such as government, defense, or enterprise security projects. For the first time in history, this influx of payload companies combined with reduced launch costs has resulted in a massive increase in need for commercial spacecraft platforms, known as satellite buses.
Project Manager - Process Piping ACCO Engineered SystemsProject Manager - Process PipingCosta Mesa, CA$110,520–$147,360 / yearDuring the life of a project, the Project Manager provides project leadership and coordinates employees assigned to the project by department supervisors to achieve the project vision and contracted scope associated with the customer requirements. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others.
Project Manager (ComSec and ATO Processes) Apex Technology Inc.Project Manager (ComSec and ATO Processes)Los Angeles, CAThe ideal candidate will oversee cross-functional teams, manage timelines, and mitigate risks in high-stakes environments, such as government, defense, or enterprise security projects. For the first time in history, this influx of payload companies combined with reduced launch costs has resulted in a massive increase in need for commercial spacecraft platforms, known as satellite buses.
Operations Process Improvement Manager Hyundai Capital AmericaOperations Process Improvement ManagerIrvine, CaliforniaThe position leads medium to large enhancement projects aligned with strategic goals and works closely with departments across the business to ensure cohesive, cross-divisional collaboration in support of enterprise-wide initiatives using project management best practices. This role supports cross [1] functional teams in solving division-wide challenges and delivering sustainable improvements in areas such as process control, cost reduction, productivity, efficiency, quality, and compliance.
NewManager, Internal Audit - Process Risk and Controls RSM US LLPManager, Internal Audit - Process Risk and ControlsIrvine, CACPA, CIA)**Preferred Qualifications*** Experience leading project based work with milestones and workflow driven by objectives and defined timelines* Life Sciences and/or technology industry experience* Proficiency in professional writing, spreadsheet, and presentation creation tools* Ability to travel to meet client needs and work collaboratively with others in-person and remotely* Openness to workday flexibility, agility, remote work environment, leveraging new tools* Effective communication skills, both verbally and in writing* Effective time management and prioritization skills* Established experience in multiple industries or subject-matter expertise in one specific industry* Demonstrated success in high pressure scenariosAt RSM, we offer a competitive benefits and compensation package for all our people. Process Risk and Controls Consulting Manager - Internal Audit & SOX page is loaded## Process Risk and Controls Consulting Manager - Internal Audit & SOXlocations: Irvinetime type: Full timeposted on: Posted 21 Days Agojob requisition id: JR114625We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
Senior Manager, Business Process Development RAVE AerospaceSenior Manager, Business Process DevelopmentBrea, CaliforniaThe role is accountable for advancing the organization’s digital infrastructure, strengthening data integrity and scalability, and driving high-impact improvements that enhance operational performance, decision-making, and long-term business value. Job Summary: The Senior Manager of Business Process Development is an executive-facing leadership role responsible for shaping the strategic direction, governance, and execution of business process technology solutions across the organization.
NewSenior Manager, AI Process Transformation (Req. #6930) 2 Locations Xperi IncSenior Manager, AI Process Transformation (Req. #6930) 2 LocationsCalabasas, CAPowering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS, HD Radio and TiVo. This includes identifying inefficient workflows, redesigning them using AI and automation, and delivering measurable improvements in cost, speed, quality, and scalability.
Learning & Development Manager - Product & Process Ventura Foods LLCLearning & Development Manager - Product & ProcessIrvine, CARemote$95,234.65–$148,795.48 / yearPosition Summary: The Learning and Development Manager is responsible for effective execution of the Operations HR Long Range Plan (LRP) and the Operations L&D LRP to deliver capability to the organization by partnering with assigned facilities to help skill building in the areas of process and product knowledge. Identify training delivery methods and modalities to support initial skill gap closure and then incorporate into onboarding where applicable so that every new employee understands products that they are making, ingredient roles and formulations, and the criticality of the order of addition and process steps.
Senior Manager, Business Process Development RAVE Aerospace LLCSenior Manager, Business Process DevelopmentBrea, CA$124,000–$135,000The role is accountable for advancing the organization’s digital infrastructure, strengthening data integrity and scalability, and driving high-impact improvements that enhance operational performance, decision-making, and long-term business value. Job Summary: The Senior Manager of Business Process Development is an executive-facing leadership role responsible for shaping the strategic direction, governance, and execution of business process technology solutions across the organization.
Business Process Risk Manager Grant Thornton LLPBusiness Process Risk ManagerNewport Beach, CA$138,000–$172,500 / yearIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Manager Sterile Processing CommonSpirit HealthManager Sterile ProcessingNorthridge, CAResponsibility for the operational objectives of the Central Sterilization department at Northridge Hospital Medical Center, to provide management and guidance in the preparation and sterilization of instrumentation and packs, and equipment assembled and dispensed through the department. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, heart care, cancer care and women's health.
NewManager, Business Process & Continuous Improvement Revelyst OperationsManager, Business Process & Continuous ImprovementIrvine, CaliforniaReporting to the Director of Accounting and based in our Irvine, California office, this position and working closely with accounting leaders and plays a key role in the optimizing business processes to best support Revelyst’s operations and supporting key finance/accounting initiatives. Annual Salary: $150,000.00 - $160,000.00 The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
Business Process Program Manager - NV - CA, CO, CT, MA, MN, NC or TN (Onsite) Medtronic PlcBusiness Process Program Manager - NV - CA, CO, CT, MA, MN, NC or TN (Onsite)Irvine, CAThrough catheters, stent retrievers, flow diversion, and embolization systems, these solutions enable rapid, image-guided interventions that restore blood flow, secure vessels, and support consistent performance in high-acuity neurovascular procedures. Our Neurovascular Operating Unit develops and delivers advanced, minimally invasive endovascular technologies for the treatment of acute ischemic and hemorrhagic stroke, brain aneurysms, and other complex cerebrovascular conditions.
Process/Manufacturing Senior Manager, Engineering Repligen CorpProcess/Manufacturing Senior Manager, EngineeringCA$180,000–$225,000 / yearWorking closely with Operations, Quality, Supply Chain, R&D, Facilities, EHS, and the Global Engineering Network, the Senior Manager drives safety, quality, compliance, productivity, and capacity expansion while supporting the company''s growth objectives. The Senior Manager, Process & Manufacturing Engineering provides strategic and technical leadership for manufacturing engineering, process engineering, technology transfer, and capital project execution at the Rancho Dominguez facility.
Operations Process Improvement Manager Hyundai Capital America, Inc.Operations Process Improvement ManagerIrvine, CAThe position leads medium to large enhancement projects aligned with strategic goals and works closely with departments across the business to ensure cohesive, cross-divisional collaboration in support of enterprise-wide initiatives using project management best practices. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs.
Project Manager – HVAC / Plumbing / Process Project Resource CollectiveProject Manager – HVAC / Plumbing / ProcessPasadena, CaliforniaThe Project Manager is responsible for building and maintaining customer relationships, leading the sales and execution of HVAC, plumbing, and process-related construction projects, and coordinating field operations in collaboration with site leadership. With decades of industry experience, the organization delivers complex, high-profile projects across a wide range of markets, including healthcare, technology, manufacturing, and large-scale commercial developments.
Manager, Internal Audit - Process Risk and Controls RSMManager, Internal Audit - Process Risk and ControlsIrvine, CaliforniaYou will gain exposure to a broad range of industries, with a focus on commercial clients and opportunities within life sciences engagements, while partnering with senior leaders on strategic initiatives that help organizations manage risk effectively. As a Manager in RSM’s expanding Process Risk and Controls Practice, you will play a key role in helping clients strengthen their risk and control environments while advancing your own leadership journey.
Operations Process Improvement & Innovation Sr. Manager QcellsOperations Process Improvement & Innovation Sr. ManagerIrvine, CAFull timeMobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
Senior Manager, Process Improvement MaximusSenior Manager, Process ImprovementLos Angeles, CAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Partner with program and functional leadership and teams to identify high-impact improvement opportunities tied to cost, schedule, quality, risk, and customer satisfaction.
NewAccounting Manager: Lead Close, SAP & Process Improvement PaycomAccounting Manager: Lead Close, SAP & Process ImprovementSanta Ana, CAThe role includes managing the full close cycle, financial reporting, and internal controls while mentoring a team of accountants. This position requires a Bachelor's Degree in Accounting or Finance and 5-7 years of progressive experience, preferably including public accounting.
Manager, Process Engineering Callaway Golf CoManager, Process EngineeringCAABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game.
Manager Universal Agent Mortgage Support City National BankManager Universal Agent Mortgage SupportLos Angeles, CARemote$87,027–$138,965 / yearThe Mortgage Support Manager also functions as a key contributor in work flow management, process development, policy and procedure ownership, monitoring work flows, pipeline, and queue management to ensure all tasks are completed timely as well as providing an analysis of data and findings regarding loan activities to senior management. At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
Mortgage Wholesale Account Manager Verity SearchMortgage Wholesale Account ManagerIrvine, CaliforniaWhile performing the duties of this job, the employee is regularly required to: communicate and accurately exchange information with clients at normal speaking levels; remain standing for sustained periods of time; use hands to finger, grasp, or feel; reach by extending hand(s) and arm(s) in any direction; have visual acuity to view a laptop, determine the accuracy, neatness, and thoroughness of the work assigned. We bring digital-first banking, lending, and financial services to the Black, Latino and underbanked communities which will disrupt legacy banks and neo banks.
Mortgage Support Manager East West BankMortgage Support ManagerEl Monte, CaliforniaFull timeOur teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. This role also oversees the administration of the Bank’s Mortgage Loan Originator (MLO) licensing and registration program, ensuring full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act, Nationwide Multistate Licensing System (NMLS) requirements, and applicable federal and state regulations.
Residential Mortgage Transaction Manager, Associate SitusAMCResidential Mortgage Transaction Manager, AssociateEl Segundo, CaliforniaThe role will require advanced skills in Excel and general fluency with residential and commercial contracts, comfort reconciling large servicer data files against bank-account activity, mortgage loan documents, remittance reports, funding schedules, and agreements. Monitor facility-level triggers and covenants-including delinquency and credit event triggers, sponsor financial covenants, and amortization or cash-trap events and escalate actual or approaching breaches to deal terms and management.
Manager Mortgage Operations Excellence City National BankManager Mortgage Operations ExcellenceLos Angeles, CARemote$122,535–$208,715 / yearLeads the team to deeply understand/document business processes and perform gap analysis for department processes and functions; recommending improvements in partnership with department leaders; determining resources needed to execute on operations improvement initiatives; getting results through influence and consensus building across operations teams; identifying and sharing best practices across the organization; Sets improvement initiative success metrics across dimensions of customer satisfaction, profitability and internal efficiency/effectiveness; being accountable for operational excellence team achievement of successful outcomes in execution of initiatives; measuring the effectiveness of improvements and providing visibility to senior management. Leads change management; including team members that are directly responsible for key change management processes, and providing a consultative role for other change management across the division; understanding the overlaps, handoffs, and dependencies with other ongoing initiatives across the organization.