NewTax Manager - CPA JobotTax Manager - CPAWest Warwick, RI$120,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Tax Manager, you will be responsible for dealing with a variety of tax-related issues, including tax planning, tax review, and audit and tax.
Tax Manager - Hybrid JobotTax Manager - HybridGlastonbury, CT$90,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for managing and overseeing all aspects of tax preparation and review for our clients, including C-Corps, S-Corps, and High-Net Worth Individuals.
Assistant General Manager Taco BellAssistant General ManagerEast Hartford, CTFounded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle.
NewRestaurant Manager - Team Lead Chili'sRestaurant Manager - Team LeadCromwell, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager Chili'sRestaurant ManagerCromwell, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Now Hiring Chili'sRestaurant Manager - Now HiringCromwell, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Chili's Cromwell CT & Surrounding area Chili'sRestaurant Manager - Chili's Cromwell CT & Surrounding areaCromwell, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Immediate Opening Chili'sRestaurant Manager - Immediate OpeningCromwell, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Quarterly Bonus Available Chili'sRestaurant Manager - Quarterly Bonus AvailableCromwell, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
HR Manager / Director Kforce Inc.HR Manager / DirectorCromwell, CT$43.27–$55.28Ensure compliance requirements are met through strong record keeping processes, including meeting requirements for annual survey, complaint surveys, state inspections, mock surveys, etc. Reduce employee relations issues by cultivating a positive work environment, with excellent leaders, which enables an engaged employee experience.
NewRestaurant Manager - Chili's Glastonbury CT Chili'sRestaurant Manager - Chili's Glastonbury CTGlastonbury, CT$70,000–$75,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewNational Account Onsite Service Account Manager UnitedHealth GroupNational Account Onsite Service Account ManagerGroton, CT$72,800–$130,000 / yearThe ideal candidate is service-driven, solutions-oriented, and highly collaborative- with the ability to navigate complex benefit plans, support strategic conversations, and act with professionalism in high-visibility settings. This role is positioned to serve as the primary day-to-day contact for complex service needs, providing real-time resolution, issue tracking, and benefit navigation support for client HR and benefit teams.
Facility Manager STAMPEDE VENTURES INCFacility ManagerGroton, CTCreates and tracks task lists; developed timelines for deliverables; creates and executes communications plan through scheduled meetings, E-mails and telephone calls while managing company resources to ensure quality performance from all employees. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $54+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $54+ per hourNorth Westchester, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $50+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $50+ per hourMiddletown, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Payroll Manager CFSPayroll ManagerEssex, CT$100,000–$120,000 / yearA well-established, growing company in the industrial/marine services space — backed by private equity and expanding through acquisition — is seeking a Payroll Manager to own end-to-end payroll for a 200+ person, multi-state workforce. You'll partner directly with the CFO to modernize payroll processes, transition from manual workflows to a more automated/documented system, and help guide the organization through a period of real transformation.
NewDistrict Sales Manager - Mandarin or Hindi SyscoDistrict Sales Manager - Mandarin or HindiROCKY HILL, CTLead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) –. Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
Payroll & Benefits Manager CFSPayroll & Benefits ManagerOld Saybrook, CT$80,000–$100,000 / yearThe Payroll & Benefits Manager will be responsible for overseeing payroll operations for a workforce of 300+ employees while ensuring accuracy, compliance, and a seamless employee experience. A growing organization in Old Saybrook is seeking an experienced Payroll & Benefits Manager to provide immediate support during a critical transition period.
NewSupply Chain Manager #26-19233 US Tech Solutions, Inc.Supply Chain Manager #26-19233West Greenwich, RIRemoteTasks include script testing in ALM, working closely with system architects, business process owners, and other stakeholders to ensure warehouse business requirements are met and system go-live occurs without adverse impact to warehouse business processes. Basic Qualifications: Doctorate degree or Master's degree and 2 years of experience or Bachelor's degree and 4 years of experience or Associate's degree and 8 years of experience or High school diploma / GED and 10 years of experience.
NewSenior HR Manager CFSSenior HR ManagerMadison, CT$95,000–$105,000 / yearPartner with the Director of Organizational Compliance & Training and the Talent & Engagement Manager to design, implement, and maintain clear, structured career pathways across the organization. Oversee separation/offboarding processes to ensure timely, compliant, and well-documented execution (checklists, access removal coordination, final pay/benefits coordination as applicable).
Engineering Manager in Exeter, RI Michael Page USAEngineering Manager in Exeter, RIExeter, RI$140,000–$160,000 / yearFull timeThe organization is known for its commitment to innovation, operational excellence, product quality, and continuous improvement, supporting technologies that play a critical role in modern electronics, artificial intelligence, automotive applications, and digital infrastructure. With manufacturing and research facilities across the United States and a strong international presence, the company offers employees the opportunity to work in a collaborative environment where technical expertise, safety, and innovation are highly valued.
NewAccounting Manager CFSAccounting ManagerManchester, CT$85,000–$90,000 / yearThis is an excellent opportunity for a finance professional who thrives in a fast-paced environment and is eager to contribute to process improvements and strategic financial planning. Oversee all accounting operations, including financial reporting, records management, and general ledger maintenance.
Reimbursement Manager CFSReimbursement ManagerPutnum, Connecticut$80,000–$120,000 / yearLI-DB2 #INJUL2026 #INAUG2026 #HealthcareJobs #HealthcareFinance #HospitalFinance #RevenueCycle #RevenueCycleManagement #ReimbursementManager #HealthcareReimbursement #MedicareCostReport #HealthcareAccounting #HospitalJobs #FinanceJobs #HealthcareCareers #FinancialReporting #HealthcareOperations #HealthcareLeadership #AccountingCareers #NowHiring #ConnecticutJobs #HealthcareAnalytics #HospitalCareers. We are seeking an experienced Reimbursement Manager to lead reimbursement reporting, cost reporting, regulatory filings, and healthcare financial reporting functions within an acute care hospital environment.
NewManufacturing Manager - Medical Device - Westerly, RI Michael Page USAManufacturing Manager - Medical Device - Westerly, RIWesterly, RI$115,000–$140,000 / yearFull timeThe successful candidate will have the ability to influence strategy, lead impactful improvement initiatives, and build a high-performing team while working alongside experienced manufacturing and engineering professionals. Leadership is committed to building a culture of accountability, continuous improvement, and operational excellence, creating an environment where talented professionals can drive meaningful change and contribute to the company's ongoing success.
NewManufacturing Manager - Extrusion - Westerly, RI Michael Page USAManufacturing Manager - Extrusion - Westerly, RIWesterly, RI$120,000–$145,000 / yearFull timeThe position is responsible for developing supervisors and operators, improving performance, supporting increasingly complex products, and driving continuous improvement across a 24/5 manufacturing operation. This Manufacturing Manager role leads all extrusion manufacturing operations, serving as both the technical expert and people leader for extrusion production.
NewClient Manager - Water and Wastewater Utilities Woodard & Curran IncClient Manager - Water and Wastewater UtilitiesCT$110,000–$240,000 / yearWhat You Will Be Doing at Woodard & Curran: Sell the Vision: Build relationships with decision-makers (think municipal leaders, industrial moguls, and anyone else who needs outsourced water/wastewater solutions). We foster an inclusive, collaborative culture that supports professional growth, flexibility, and meaningful work, empowering our employees to make a lasting impact on our clients, communities, and the planet.
Senior Manager, Process Performance and Quality Control (Remote) RTX CorpSenior Manager, Process Performance and Quality Control (Remote)East Hartford, CTRemoteReporting to the Associate Director for Authorizations Management, the position will play a prominent role in maturing key elements of the authorization compliance pillar, including strengthening processes and further developing controls that enhance visibility and compliance across the function. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Operations Business Process Manager Hubbell IncOperations Business Process ManagerConnecticut, CTLeveraging expertise in purchasing, planning, inventory management, warehousing, and SAP systems, the Operations Business Process Manager collaborates with the SAP IT and Global Operations teams to define requirements and drive technical solutions that optimize efficiency and execution throughout HES Operations and Supply Chain. As an integral member of cross-functional and cross-site communities within HES, the Operations Business Process Manager partners with both Operations and Supply Chain teams and Local Business Process Owners to implement and continuously improve SAP capabilities and business processes.
Process Engineering Manager PrysmianProcess Engineering ManagerWindham, ConnecticutEach year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. If you thrive on solving complex problems, leading teams, and seeing your ideas come to life on the production floor—this role was built for you.
Senior Manager, Process Performance and Quality Control (Remote) RTXSenior Manager, Process Performance and Quality Control (Remote)East Hartford, ConnecticutRemoteReporting to the Associate Director for Authorizations Management, the position will play a prominent role in maturing key elements of the authorization compliance pillar, including strengthening processes and further developing controls that enhance visibility and compliance across the function. Not Required At RTX , the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
Manager, Injection Systems - Equipment & Process Performance Amcor PlcManager, Injection Systems - Equipment & Process PerformanceCT$129,200–$193,800 / yearAs a senior subject-matter expert, this role drives equipment strategy, lifecycle planning, and system-wide performance optimization, while partnering closely with Product Development and the Principal Tooling Engineer to ensure alignment between product design, tooling, and machine capability. The starting salary for this position is expected to be between $129,200 to $161,500; however, base pay offered may vary within the full salary range $129,200 to $193,800 depending on job-related knowledge, skills, and experience.
Specimen Processing Supervisor Quest Diagnostics IncSpecimen Processing SupervisorRocky Hill, CT$58,656–$95,200 / yearResponsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient requisitions.
Clinical Coordinator Sterile Processing Yale New Haven HealthClinical Coordinator Sterile ProcessingNew London, CTProvides daily directions to SP Techs, Lead SPD techs, Case Cart Coordinators and OR/SPD Clinical Liaison and acts as technical resource.\n \nQualifications\n \nEDUCATION\n \nWork requires organizational, analytical and communication skills generally acquired through completion of an Associate's degree in Nursing, Surgical Technology, Business Management, Health Care Management or related field. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.\n \nSupervises the decontamination, processing, assembly, sterilization and distribution of all instruments, equipment and supplies for the O.R. and other departments as needed.
Sr. Manufacturing Process Engineer Applied Aerospace & DefenseSr. Manufacturing Process EngineerManchester, ConnecticutProcess components from raw state (gears, casting, forging, material stock, etc.) to its finished B/P requirements for manufacturing in the plant on one of its machining centers or out at outside vendor(s) for machining or processing. Manufacturing Process Engineer position is responsible for developing processes for aerospace components which are critical to the flight safety on both rotorcraft and fixed-wing aircraft.
Home Lending Enterprise Retail Sales Manager Keybank National AssociationHome Lending Enterprise Retail Sales ManagerEast Hartford, CTThe ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending originations and must demonstrate expertise with the local real estate market attributes (property taxes, transfer taxes, millage rates, etc.). Serves as a market's residential real-estate options/products and lending expert with joint accountability/ownership with Retail Leaders, Branch Managers and KPB Leaders to achieve the residential real estate lending production and production goals of their respective branches and KPB markets.
Mgr Manufacturing - Nights Amgen Inc.Mgr Manufacturing - NightsWest Greenwich, RIIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients.
AVS Bio Assistant Manager AVS BioAVS Bio Assistant ManagerVoluntown, CTProhibited contact includes reptiles, amphibians, rodents, and certain wild animals (e.g., snakes, lizards, turtles, frogs, rats, mice, hamsters, guinea pigs, raccoons, skunks, opossums, squirrels, deer mice), or animals requiring feeding of rodents or raw/frozen animal products. This role is equal parts operational expert, people developer, and change agent someone who can step seamlessly into full farm leadership while also championing better ways of working every day.
Home Lending Enterprise Retail Sales Manager KeyCorpHome Lending Enterprise Retail Sales ManagerEast Hartford, CTThe ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending originations and must demonstrate expertise with the local real estate market attributes (property taxes, transfer taxes, millage rates, etc.). Serves as a market's residential real-estate options/products and lending expert with joint accountability/ownership with Retail Leaders, Branch Managers and KPB Leaders to achieve the residential real estate lending production and production goals of their respective branches and KPB markets.
Billing Manager HARTFORD DISPENSARY, THEBilling ManagerManchester, CT$55,000–$80,000 / yearRoot Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. $2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.
NewManufacturing Manager - Medical Device - Westerly, RI Michael Page InternationalManufacturing Manager - Medical Device - Westerly, RIWesterly, Rhode Island$115,000–$140,000 / yearFull timeSuccess in this role requires a hands-on leadership style, strong problem-solving skills, and a passion for developing teams while delivering business results.5+ years of manufacturing leadership experience within extrusion manufacturing, preferably within medical device, tubing, wire and cable, or other regulated industries. The successful candidate will have the ability to influence strategy, lead impactful improvement initiatives, and build a high-performing team while working alongside experienced manufacturing and engineering professionals.
Senior Facilities Manager Jones Lang LaSalle IncSenior Facilities ManagerWest Greenwich, RIThis is an evergreen requisition designed to connect with talented facilities management professionals across life sciences markets throughout the United States, allowing us to build relationships with qualified candidates for current and future opportunities within our growing pharmaceutical and biotech client portfolio. What this job involves: As a Senior Facilities Manager (Evergreen) supporting our pharmaceutical client, you'll oversee the comprehensive facilities management operations across both GMP-compliant and non-GMP environments.
Manufacturing Manager - Plastics - Westerly, RI Michael Page InternationalManufacturing Manager - Plastics - Westerly, RIWesterly, Rhode Island$115,000–$145,000 / yearFull timeThe successful Manufacturing Manager will have the following background:5+ years of experience within the plastics manufacturing industry - ideally working with extrusion or injection moldingAt least 3 years of experience managing supervisors and production teamsExperience within medical device, tubing, wire and cable, extrusion, or similar regulated manufacturing environments is highly desirableStrong understanding of extrusion manufacturing processes, equipment, materials, and process controls. With a strong focus on safety, quality, operational excellence, and continuous improvement, the organization offers a collaborative environment where leaders are empowered to drive performance, develop talent, and implement process improvements that create measurable business value.
Branch Manager Keybank National AssociationBranch ManagerWillimantic, CT$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Branch Manager KeyCorpBranch ManagerWillimantic, CT$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Market Financial Center Manager - Hartford Market Bank of AmericaMarket Financial Center Manager - Hartford MarketGlastonbury, ConnecticutWe value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource.
NewNGA AI Engineer Manager PwCNGA AI Engineer ManagerHartford, CT$73,500–$212,280 / yearThose in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
NewCtio AI Engineering Manager PwCCtio AI Engineering ManagerHartford, CT$73,500–$212,280 / yearThose in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Home Lending Sales Manager (New England Region) NBT BankHome Lending Sales Manager (New England Region)Glastonbury, CTTasks Performed: 50% Train, develop and mentor assigned Mortgage Loan Originators, relative to review of loan pre-qualification, pre-approval, and application packages, weekly pipeline of loans, monthly closings and business development activities. Coordinate and manage business development and networking efforts with internal and external customers including business development calls to Realtors, Home Builders and other referral sources as well as participation in trade shows, educational events andor promotional events.
AVS Bio Farm Manager AVS BioAVS Bio Farm ManagerVoluntown, CTProhibited contact includes reptiles, amphibians, rodents, and certain wild animals (e.g., snakes, lizards, turtles, frogs, rats, mice, hamsters, guinea pigs, raccoons, skunks, opossums, squirrels, deer mice), or animals requiring feeding of rodents or raw/frozen animal products. The Farm Manager builds team capability, uses structured problem solving to address day-to-day performance gaps, and works with the Production Manager and cross-functional partners to remove barriers and improve how the operation runs.
Senior Branch Manager - Cromwell, CT M&T Bank CorpSenior Branch Manager - Cromwell, CTCromwell, CT$82,100–$136,900 / yearBranch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.