Pricing & Estimating Manager Job Armstrong World Industries IncPricing & Estimating Manager JobGilberts, IL$90,000–$115,000 / yearPrimary location: Gilberts, Illinois. Relocation offered: No.
Estimating Manager - Architectural Interiors Armstrong CeilingsEstimating Manager - Architectural InteriorsGilberts, IL$90,000–$120,000 / yearPrimary location: Gilberts, Illinois. Relocation offered: Yes.
Structural Project Manager LuxusStructural Project ManagerNorth Chicago, ILStructural Project Manager, Structural Engineer, Building Design, Professional Engineer, PE License, Structural Analysis, RISA-3D, Steel Design, Concrete Design, Structural Engineering Leadership, Healthcare Projects, Higher Education Design, Historic Preservation, Project Management, Engineering Leadership, RTM Engineering Consultants. Through RTM University, integrated multidisciplinary collaboration, and direct exposure to firm leadership, you'll gain the tools needed to expand your technical capabilities, strengthen your business acumen, and position yourself for future leadership opportunities as the organization continues its national growth.
Senior Manager, Market Research (Intelligence) Fresenius KabiSenior Manager, Market Research (Intelligence)Lake Zurich, IllinoisThe Senior Manager, Market Research (Intelligence) plays a pivotal role by leading the planning, design, prioritization, and execution of strategic, brand, customer, and product-level market research initiatives to deliver critical insights into business decisions that support marketing strategies and customer satisfaction and loyalty. The successful candidate must be able to effectively speak, read, write, and understand English to perform the essential functions of the position, including independently understanding policies, procedures, training materials, and workplace communications written in English due to our heavily regulated work environment.
Restaurant Manager Dunkin'Restaurant ManagerChicago, IllinoisA Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals.
NewManager, Operational Resilience & Technology Currency Bank of MontrealManager, Operational Resilience & Technology CurrencyIL$102,000–$190,000 / yearEstablish and maintain reporting that provides clear visibility into technology currency health, remediation progress, emerging risks, and key watch items, ensuring stakeholders and executives are informed and action is taken when issues threaten delivery or increase operational risk. This role is responsible for leading resiliency and technology currency initiatives across U.S. Personal & Business Banking and Wealth Technology, ensuring critical applications and services remain resilient, recoverable, supportable, and aligned to enterprise and regulatory expectations.
FACILITIES MANAGER Smalley Steel Ring CoFACILITIES MANAGERLake Zurich, IL$80,000–$105,000 / yearWe are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments! We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.
SHIPPING OPERATIONS MANAGER Smalley Steel Ring CoSHIPPING OPERATIONS MANAGERLake Zurich, IL$95,000–$120,000 / yearWe are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments! Maintain a strong working knowledge of freight carriers and transportation modes (LTL, parcel, freight forwarders) and manage carrier relationships both operationally and strategically.
Engineering and Maintenance Manager Southwire Co LLCEngineering and Maintenance ManagerPleasant Prairie, WIManages the day-to-day operations of the Engineering and Maintenance departments including preventative and predictive programs, reducing cost associated with breakdowns, determining proper staffing, skill levels, and training, and leading the engineering team. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products.
NewGeneral Manager Elase NationwideGeneral ManagerWilmette, ILPart timeThis position has an elevated level of business acumen, leadership abilities, and a strong background in operating a business at a high level and ensures that our spas are delivering the highest level of service to all clients. This person is ecstatic about Elase’s offerings and services and is integral in empowering our team with the resources and training needed to deliver excellent service to our clients and delivering on our operational and sales expectations.
Workday SCM Manager Deloitte Touche Tohmatsu LtdWorkday SCM ManagerArlington Heights, IL$144,600–$265,100 / yearMay have oversight of multiple workstreams within a project, which includes providing guidance to individual workstreams to help with their overall progress, escalation of risks and issues as needed, ensuring cross-functional activities are coordinated and occurring as needed, assisting with project management activities (or serving as project manager), ensuring deliverables are being developed and will be ready according to plan. Demonstrated experience leading the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training within large enterprise environments.
Program Manager, Quality & Care Transformation-2 Endeavor HealthProgram Manager, Quality & Care Transformation-2Evanston, IL$42.54–$65.94 / hourOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Works closely with physicians, office staff, Clinical Integration Network (CIN) medical leadership, payors and administrative data vendors to assist in facilitating meeting established quality improvement study submissions and targets.
Information Systems Security Manager Kranze Technology Solutions IncInformation Systems Security ManagerDes Plaines, IL$100,000–$150,000 / yearThe Information System Security Manager (ISSM) is responsible for applying and documenting Information System (IS) security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations such as NIST, CNSSI, and NISPOM as well as governing the development and management of classified information systems. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command.
Workday Adaptive Planning Manager Deloitte Touche Tohmatsu LtdWorkday Adaptive Planning ManagerArlington Heights, IL$144,600–$265,100 / yearMay have oversight of multiple workstreams within a project, which includes providing guidance to individual workstreams to help with their overall progress, escalation of risks and issues as needed, ensuring cross-functional activities are coordinated and occurring as needed, assisting with project management activities (or serving as project manager), ensuring deliverables are being developed and will be ready according to plan. Experience leading the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training within large enterprise environments.
Assistant CAD Manager CBBEL CareerAssistant CAD ManagerRosemont, IllinoisCBBEL is a full-service civil engineering firm with more than 250 professionals committed to delivering accurate, timely and cost-effective solutions to a wide range of engineering and environmental challenges. You’ll work closely with CAD staff, engineers, and leadership to help improve workflows, support project execution, and contribute to ongoing technical growth across the team.
NewPlant Manager ND Paper and Packaging LLCPlant ManagerSturtevant, WIWith two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. A successful Plant Manager builds a disciplined, high-performing operation where safety, reliability, and execution are consistent across all shifts-delivering predictable results without reliance on constant intervention.
Sr Manager Corporate Compliance-Special Needs Plans (Clinical) CVS HealthSr Manager Corporate Compliance-Special Needs Plans (Clinical)Northbrook, IllinoisSupport and/or facilitate multiple compliance and contract related communications, activities and interactions with regulators, including meeting with regulators on compliance with laws and regulations, developing or assisting in the development of appropriate and strategic written responses to compliance-related regulatory inquiries requiring an understanding of business processes and regulatory requirements and positive relationships with regulators. Manager is an experienced/career level compliance position that applies compliance, regulatory, business, analytical and communication skills to support, manage and develop and execute Medicare and Medicaid compliance programs and processes that promote compliant and ethical behavior, meet regulatory obligations, and prevent, detect and mitigate compliance risks.
Sr. Manager Corporate Compliance-Special Needs Plans CVS HealthSr. Manager Corporate Compliance-Special Needs PlansNorthbrook, IllinoisSupport and/or facilitate multiple compliance and contract related communications, activities and interactions with regulators, including meeting with regulators on compliance with laws and regulations, developing or assisting in the development of appropriate and strategic written responses to compliance-related regulatory inquiries requiring an understanding of business processes and regulatory requirements and positive relationships with regulators. Manager is an experienced/career level compliance position that applies compliance, regulatory, business, analytical and communication skills to support, manage and develop and execute Medicare and Medicaid compliance programs and processes that promote compliant and ethical behavior, meet regulatory obligations, and prevent, detect and mitigate compliance risks.
Accounting Manager Synergy FlavorsAccounting ManagerWauconda, IllinoisSynergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we’re a team driven by purpose. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences.
Workday Financials Manager Deloitte Touche Tohmatsu LtdWorkday Financials ManagerArlington Heights, IL$144,600–$265,100 / yearMay have oversight of multiple workstreams within a project, which includes providing guidance to individual workstreams to help with their overall progress, escalation of risks and issues as needed, ensuring cross-functional activities are coordinated and occurring as needed, assisting with project management activities (or serving as project manager), ensuring deliverables are being developed and will be ready according to plan. Demonstrated experience leading the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training within large enterprise environments.
VDC Manager I Leopardo ConstructionVDC Manager IHoffman Estates, IllinoisThis approach transforms our operations and customer service, helping us become the construction provider of choice in all our specialized markets: healthcare, interiors, retail, cinema, hospitality, office, industrial, residential and municipal. The VDC Manager manages the VDC processes and BIM management for one or more projects, produces and manages 3D models and implements advanced technologies at the project level.
Manager, R&D - Packaging Materials Performance Specifications Kraft HeinzManager, R&D - Packaging Materials Performance SpecificationsGlenview, IllinoisProject-ready PBS deliverables that enable teams to deliver packaging designs to Performance-Based Specifications—meeting defined functional, quality, shelf-life, consumer experience, and manufacturing performance outcomes. You will partner with Packaging R&D, Innovation, Process and Platform packaging teams, Quality, Operations, Procurement, and external partners to translate requirements into clear, testable, and compliant performance specifications that enable scalable commercialization and consistent execution.
Tool and Die Manager ESPO CorporationTool and Die ManagerElk Grove VIllage, IL$80,000–$100,000 / yearThis position owns the complete forming process —from reviewing etched blanks and engineering drawings through tooling strategy, setup, machining, and final formed parts. Our client is seeking an experienced Tool & Die Manager – Forming Operations to lead and execute precision forming and stamping operations facility.
Manager, Facilities EMERGENCY NURSES ASSOCIATIONManager, FacilitiesSchaumburg, IL$85,000–$90,000 / yearThe Manager focuses on optimizing service delivery, strengthening operational effectiveness, and supporting a safe, compliant, and resilient workplace through proactive planning, risk awareness, and continuous improvement. Requires ability to communicate verbally and in writing in an exchange of information; collect, compile, and prepare work documents; Includes bending, squatting, reaching, and lifting to 50 lbs.
Field Product Manager – Central U.S. (Territory-Based Role) Siemens HealthineersField Product Manager – Central U.S. (Territory-Based Role)Hoffman Estates, ILFull timeIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Collaboration will be critical, as this individual will need to work closely with NAM Marketing, Finance, Sales Enablement, and other NAM commercial teams to ensure that the Area meets or surpasses revenue and profit targets.
Integration Manager, Global Customs, Business Implementation DSV ASIntegration Manager, Global Customs, Business ImplementationItasca, IL$98,500–$125,000 / yearDSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
Integration Manager, Global Customs, Business Implementation DSV Road TransportIntegration Manager, Global Customs, Business ImplementationItasca, IL$98,500–$125,000 / yearDSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
NewDistrict Manager Xplor TechnologiesDistrict ManagerProspect Heights, ILRemoteWe give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment.
Project Construction Manager Bilfinger SEProject Construction ManagerNorth Chicago, ILThis position requires a self-motivated individual to perform the detailed planning and scheduling of construction work, prepare bid packages for subcontract work, and ensure work is executed in line with safety, cost, schedule, and quality targets, as well as corporate and client expectations. With 30,000+ employees and over €5 billion in revenue in 2024, we offer solutions in consulting, engineering, manufacturing, maintenance, turnarounds, and digital applications across key sectors like energy, chemicals, pharma, and oil & gas.
Facility Project Manager Foxconn WIFacility Project ManagerMount Pleasant, WIThe Facility Project Manager will coordinate facility-related construction projects from initiation through completion, supporting documentation control, scheduling, budgeting, vendor coordination, and stakeholder communication while ensuring projects are delivered safely, on time, and within scope. FII USA, Inc., a Foxconn Technology Group Company, is seeking a Facility Project Manager to support planning, coordination, and execution of facility construction and improvement projects within the Facilities Department.
Senior Manager, R&D - Pod Lead The Kraft Heinz CoSenior Manager, R&D - Pod LeadGlenview, IL$120,800–$151,000 / yearOur hybrid model provides flexibility based on business needs, allowing employees to work virtually up to two days per week, with an expectation to work on-site at least three days per week at the Glenview Innovation Center (Glenview, IL). BS or MS in Chemical Engineering, Biological Engineering, Packaging Engineering / Science, Materials Engineering, Food Science, Food Engineering, Consumer Science, or related field.
Assistant Manager PopeyesAssistant ManagerAlgonquin, IllinoisThe individual must have effective oral and written communication skills, the ability to calculate and analyze data, display effective leadership skills, and be able to effectively communicate with all levels. The Assistant Restaurant Manager has the overall responsibility for: Controlling day to day operations by scheduling labor, ordering food and supplies, and developing the restaurant team.
Clinical Team Manager Home Health- $7500 SIGN ON BONUS Elara CaringClinical Team Manager Home Health- $7500 SIGN ON BONUSHuntley, IllinoisAs an Elara Caring Clinical Team Manager, you’ll contribute to our success in the following ways: Provides oversight of all patient care services and personnel including: making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, and the physician and primary care physician (as appropriate).
Clinical Team Manager Home Health- $7500 Sign ON Bonus Elara CaringClinical Team Manager Home Health- $7500 Sign ON BonusHuntley, IL$93,000–$100,000 / yearAs an Elara Caring Clinical Team Manager, you'll contribute to our success in the following ways: Provides oversight of all patient care services and personnel including: making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, and the physician and primary care physician (as appropriate).
Technical Program Manager Zebra Technologies CorporationTechnical Program ManagerLincolnshire, Illinois$108,960–$163,440 / yearTechnical Program Manager, Senior Technical and solutions senior program manager responsible for leading agile cross-functional team of Systems, HW/SW Engineers, Test Engineers, Operations, Quality, Service, etc. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings.
Regional Sales Manager Forrest Performance GroupRegional Sales ManagerILRemote$4–$5 / hourThe Regional Sales Manager must be comfortable managing multi-stakeholder conversations over an extended timeline while also developing faster-moving opportunities through independent reps and machine tool dealer partnerships. The firm places territory sales representatives, regional sales managers, and sales leadership exclusively for manufacturing, capital equipment, industrial distribution, and manufacturing technology companies.
Accounting Manager - Hybrid Roth Staffing CompaniesAccounting Manager - HybridRiverwoods, Illinois$66.66The Accounting Manager plays a critical role in overseeing the accounting and financial reporting functions, ensuring accuracy, timeliness, and compliance with internal controls. * Take initiative in identifying issues and opportunities, follow through on projects, and proactively recommend solutions to improve processes and resolve challenge.
Account Manager, Fleet Administration WheelsAccount Manager, Fleet AdministrationSchaumburg, IllinoisThis highly visible, relationship-driven role is responsible for supporting and executing client initiatives through the core pillars of Fleet Administration: Driver Management, Vehicle Management, and Decision Management. As an Account Manager, Fleet Administration, you will play a key role in bringing that mission to life, serving as a trusted partner to clients and ensuring their fleet programs run efficiently, compliantly, and with care.
Sr Manager - Enterprise Finance Brunswick CorpSr Manager - Enterprise FinanceIL$103,200–$164,500 / yearThis role partners closely with business unit and corporate finance leaders to identify key drivers of performance across the P&L, balance sheet, and cash flow, translate financial results into actionable insights, and support strategic decision-making. Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.
SIOP Manager (Demand Planning & Digital Integration) Marmon HoldingsSIOP Manager (Demand Planning & Digital Integration)Carol Stream, IllinoisUnlike a traditional demand planner focused on forecasting internally, this role will establish collaborative planning with customers, measure forecast accuracy and create a closed-loop continuous improvement process that increases visibility, inventory productivity, and service levels. The SIOP Manager is responsible for building a world-class, data-driven Sales, Inventory & Operations Planning (SIOP) process by integrating direct demand signals from key customers and strategic distributors into the ERP planning system.
Safety, Health & Environment Manager Actalent IncSafety, Health & Environment ManagerAddison, IL$85,000–$100,000 / yearWe are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. The position is responsible for occupational health and safety, process safety management, environmental compliance, security management, emergency preparedness, and risk mitigation across manufacturing facilities, warehouses, laboratories, and office locations.
Senior Finance Manager Baxter International IncSenior Finance ManagerDeerfield, IL$136,000–$187,000 / yearPrepare and present monthly financial results with the VP of Global Service to the CCS Division President and Division CFO.Manage two direct reports and provide leadership to a broader matrixed team, including CoE partners and local country finance teams. You will work directly with our Vice President of Global Service, and sit on his leadership team, providing financial insights, strategic guidance, and operational partnership across Care and Connectivity Solutions (CCS), Front Line Care (FLC), and Integrated Therapy Solutions (ITT).
Sr. Global Category Manager -- Outsourcing Zebra Technologies CorpSr. Global Category Manager -- OutsourcingIL$156,960–$235,440 / yearIndependently collaborates with key stakeholders to develop annual category management plan that incorporates the stakeholder's strategy, goals, challenges, constraints and objectives with a 1 to 3- year time horizon - key outputs included but not limited to spend breakdown, strategic sourcing pipeline, process improvements, supplier rationalizations, targeted supplier business reviews, sourcing levers, etc. Manages full sourcing process for one of the strategic Outsourcing suppliers inclusive of supply market analysis, leverage spend, establishing business requirements, driving requirements, reviewing cost models, negotiating cost reductions, negotiating SOWs, contract terms, executing and monitoring complex contracts, conducting and monitoring supplier business reviews.
SHE Manager Actalent IncSHE Manageritasca, IL$85,000–$95,000 / yearWe are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. The position is responsible for occupational health and safety, process safety management, environmental compliance, security management, emergency preparedness, and risk mitigation across manufacturing facilities, warehouses, laboratories, and office locations.
Safety, Health, And Environment Manager Actalent IncSafety, Health, And Environment Manageritasca, IL$85,000–$95,000 / yearAs a SHE Manager, you will promote and drive compliance with federal, state, and local regulations while overseeing occupational health and safety, process safety management, environmental compliance, security management, emergency preparedness, and risk mitigation across all U.S. manufacturing facilities, warehouses, laboratories, and office locations. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.
Category Manager - Electronics Marmon HoldingsCategory Manager - ElectronicsCarol Stream, IllinoisAs a key member of Supply Chain team, the Category Manager will lead, develop and implement category and supply resiliency strategies, supplier performance management, contract negotiations, and identify and lead cost savings opportunities to ensure we maintain best value. Defining expectations for the role our suppliers will play and expectations for them in terms of the level needed from them to provide new technology, participate in new product development and the service levels required to support production and after sales processes.
HSE&S Manager - Coatings Manufacturer Akzo Nobel NVHSE&S Manager - Coatings ManufacturerWaukegan, IL$120,000–$135,000 / yearResponsible to guide the site management to develop and ensure implementation of policies, yearly improvement plan and best practices for the site, contribute to the development of strategy in line with corporate guidelines, business plans and strategy, in order to ensure the realization of strategic objectives of the site. Certifications required by regulation i.e. DOT Hazmat, EPA Hazwoper, OSHA Training, and experience in areas of EPA and OSHA Industrial Regulations, with a broad knowledge of regulatory framework in general.
Sr. Manager, IT Governance & Strategic Planning SysmexSr. Manager, IT Governance & Strategic PlanningLincolnshire, Illinois$106,000–$170,000 / yearPartnering with IT Governance, Portfolio/Systems Owners, Security, PMO and other IT functional leaders, this leader drives adoption of common ways of working, enables data driven decision making and scales automation to improve delivery speed, quality, and efficiency while ensuring alignment with the IT strategy and corporate strategic objectives. Lead the development of executive scorecards and functional and portfolio-based dashboards; partner with data analysts to ensure data pipelines, governance and visualization (e.g., Power BI) deliver reliable, near‑real‑time insights for operational excellence within IT.
Manager - Product Data WESCO International IncManager - Product DataGlenview, ILRemotePartners cross-functionally (Category Management, Supplier Management, Master Data Management, Pricing, Inventory, and Digital teams) to ensure all required inputs, dependencies, and handoffs are clearly defined and executed. Responsibilities: Owns and drives the end-to-end new product introduction (NPI) and onboarding intake process for assigned product categories, ensuring clear prioritization, requirements definition, and timely progression of new products into onboarding workflows.
Service Operations Manager Alma LasersService Operations ManagerBuffalo Grove, IL$115,000–$150,000 / yearManage day-to-day service operations, including call center management, escalations and repair related activities associated with field or depot service (repairs, preventative maintenance, inspection, etc.). Lead continuous improvement initiatives by analyzing operational data, identifying root causes, and implementing process improvements that enhance productivity, service quality, and operational performance.