MDS & Clinical Reimbursement, Nurse Manager SplendidoMDS & Clinical Reimbursement, Nurse ManagerTucson, ArizonaWorking closely with an interdisciplinary team, this leader evaluates resident conditions, develops comprehensive, person-centered care plans, supports ICD-10 coding accuracy, and guides nursing staff in delivering high-quality care. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.
Public Health Workforce Development Program Manager Pima CountyPublic Health Workforce Development Program ManagerTucson, ArizonaDevelops, implements, and manages public health programs and initiatives in alignment with department goals and public health priorities; Oversees execution of program activities and grant deliverables, including outreach, education, and service delivery; Ensures programs are carried out efficiently and effectively, adhering to timelines and budgets; Monitors program progress and makes adjustments as needed to achieve desired outcomes; Collects, analyzes, and interprets program data to assess impact and effectiveness; Uses data to inform program improvements, identify trends, and measure outcomes; Prepares and presents program reports to internal stakeholders and senior leadership; Builds and maintains relationships with community partners, local agencies, and stakeholders; Develops and manages program budgets, including grant budgets, ensuring efficient allocations of resources and expenditures; Supervises and mentors program staff, providing guidance, support, and professional development opportunities. This grant-funded position will work closely with the Public Health Director, leadership team, Employee Training and Development Program Manager, the Public Health Infrastructure Grant Program Manager, human resources, and other programs and staff in the development and implementation of organizational culture, people strategies, and on initiatives related to business improvement and program administration across the department.
Senior Manager, Customer Migration & Transformation CliniSys IncSenior Manager, Customer Migration & TransformationTucson, AZRemote$125,000–$160,000 / yearThe role owns the migration delivery strategy, operating model design, capacity strategy, and customer lifecycle orchestration, partnering closely with Sales, Support, Product, Contracts, and Marketing within the CLS Conversion Program. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health.
Assistant Store Manager (Bilingual) Community Choice Financial Inc.Assistant Store Manager (Bilingual)Tucson, AZThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
NewWastewater Technical Services Manager Pima CountyWastewater Technical Services ManagerTucson, ArizonaPhysical/Sensory Requirements : All positions require sufficient body flexibility, mobility, stamina, and balance to allow for standing, walking, sitting, grasping and manipulation of work objects, frequent bending, stooping, reaching, climbing stairs/ladders; regular or occasional crawling, kneeling, squatting, lifting/ carrying objects up to 50 pounds, pushing and pulling objects up to 75 pounds, donning/doffing fall protection to work in confined spaces; interpreting written manuals, gauges, etc., including distinguishing various colors; comprehending voice communications in-person, over a radio/phone, and hearing operating equipment; operation of machinery and powered industrial equipment. Bachelor’s degree of Science from an accredited college or university with a major in s STEM (science, technology, engineering, or mathematics) discipline or a closely-related field as determined by the department head at the time of recruitment AND four years of experience in either water pollution control, project management, industrial facility operations and maintenance, engineering or water/wastewater industry technical consulting INCLUDING two years of supervisory or management experience.
Manager, Project Management CliniSys IncManager, Project ManagementTucson, AZRemote$115,000–$150,000 / yearThis role is responsible for leading and overseeing project management teams to ensure consistent project execution aligned with timeline, scope, budget, and contractual obligations, while maintaining accountability for team performance, forecasting, and customer relationship outcomes. AI Tools Utilization & Prompting Excellence - Demonstrated ability to effectively leverage AI‑enabled tools to enhance program planning, delivery execution, risk analysis, stakeholder communications, and decision-making.
NewCustomer Service Manager Vestis CorpCustomer Service ManagerTucson, AZResponsible for Territory service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. Vestis provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets.
General Manager Riser Fitness, LLCGeneral ManagerBear Canyon, AZFull timeInteract directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! With over 100 locations, Riser Fitness is one of the nation's largest multi-unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.
NewEvent Sales Manager Troon Golf LLCEvent Sales ManagerTucson, AZPrimary focus is to develop and lead a strategic sales and marketing program designed to meet and exceed the clubs sales and revenue goals in the areas of golf tournaments, pickleball events, weddings, dining events, corporate functions, and social events. Strategically utilize and understand various revenue opportunities for the facility, including golf tournaments, pickleball programs, dining experiences, leagues, clinics, weddings, corporate events, local partnerships, and third-party referral sources.
Project Manager Legion Technical SolutionsProject ManagerTucson, ArizonaLegion Technical Solutions LLC is looking for a driven and detail-oriented Project Manager to join our growing team in Tucson, AZ. Legion Technical Solutions LLC is a Tucson-based technical services firm committed to delivering innovative, reliable solutions to our clients.
Senior Project Manager (Construction and PMC Background Preferred) Inkers Technology Pvt LtdSenior Project Manager (Construction and PMC Background Preferred)AZThis role will allow you to work on the latest in AI tech in the Construction Industry and be an early member of a fast growing company This is a full-time role for a Senior Project Manager at Inkers Technology. Our solution utilizes advanced AI, cloud-based processing, and state-of-the-art Lithic (LiDAR Thermal IMU Camera) scanners to enhance efficiency and precision in construction processes.
Integrated Product Manager Legion Technical Solutions LLCIntegrated Product ManagerTucson, AZFull timeJoin Legion Technical Solutions LLC as an Integrated Product Manager in Tucson, AZ, where you'll play a pivotal role in driving product strategy and development. Collaborate with engineering, design, and marketing teams to deliver high-quality products.
Senior Technical Program Manager II Rocket Lab CorporationSenior Technical Program Manager IITucson, AZTo conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more.
Integrated Project Manager (DOD Clearable) Associates SystemsIntegrated Project Manager (DOD Clearable)Tucson, ArizonaThis role will serve as an IPM supporting multi-disciplinary sub-IPMs and engineering teams across project management, electrical, software, mechanical, test, manufacturing, finance, planning, and program leadership functions. We are seeking an Integrated Project Manager to direct program execution across technical manufacturing, test systems, and administrative project areas from inception through completion.
Case Manager (Pool/PRN) Connections Health SolutionsCase Manager (Pool/PRN)Tucson, ArizonaThe Case Manager works closely with an Interdisciplinary Treatment Team to coordinate care and discharge planning for both youth and adult individuals, their families, schools (for youth), local providers, and other referral sources. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral, assisting in the legal process, and initiating personalized care plans.
Assistant Manager Seis Kitchen Tanque Verde Seis Kitchen Tanque VerdeAssistant Manager Seis Kitchen Tanque VerdeTucson, AZ$25–$35 / hourCustomer Service: Greet and welcome guests, take and accurately input customer orders, ensure timely and accurate delivery of food, and address customer inquiries and concerns promptly and professionally. Seis Kitchen is a growing local business that began as a food truck in 2012 and now operates three fast-casual dining restaurants with our fourth location currently underway.
["Merchandise Manager","Merchandise Manager"] Michaels["Merchandise Manager","Merchandise Manager"]TucsonAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environmentthrough strong workload planning and inventory management.
Health Center Manager - Congress - Congress Adult Care El Rio Community Health CenterHealth Center Manager - Congress - Congress Adult CareTucson, AZPrepares professional written communications and/or materials, statements, or reports on training activities, progress towards defined goals and objectives, changes in training program status, or any other ad-hoc reports requested for distribution to executive leadership, management, internal/external clients, or external funding agencies or organizations. The Health Center Manager may provide nursing services to patients and will work with the health care team to coordinate high-quality and effective clinical and non-clinical services as a Registered Nurse under the policies and procedures of the Arizona State Board of Nursing and those of El Rio Health Center.
Store Manager Ross Stores IncStore ManagerTucson, AZUnderstands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Open Requisition - Environmental Manager (Arizona) Grid UnitedOpen Requisition - Environmental Manager (Arizona)Tucson, AZEstablished in 2021 by proven industry leaders, Grid United is developing utility-scale electric multi-state transmission projects that will provide long-term economic benefits to communities across the country, provide Americans with improved grid resiliency for our homes and businesses, and cost savings for electricity consumers. As a result, the Company seeks to expand its Environmental Team with an energetic and experienced Environmental Manager / Senior Environmental Manager to support multiple large scale linear infrastructure projects in active development, with a focus on the Desert Southwest.
Field Manager, Residential Energy Service Tesla IncField Manager, Residential Energy ServiceTucson, AZThe Field Manager will provide day-to-day supervision to the installation team and coordinate the post-design process and construction for the installation, maintenance, alteration, repair, and/or replacement of Tesla energy products with heavy emphasis on utility and regional staff coordination. Exercise independent judgment and discretion in the customary and regular management of the installation team to meet departmental goals via appropriate allocation of workload, effectively managing resources and tracking goals with regards to safety, quality and efficiency.
Quality Manager (QUALI006430) RBC Bearings IncQuality Manager (QUALI006430)Tucson, AZFounded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines, and land-based vehicles. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing, and manufacturing capabilities for the diversified industrial, aerospace and defense markets.
NewCase Manager Care Coordination Banner HealthCase Manager Care CoordinationTucson, AZThis position provides developmentally appropriate care for the population that it serves which includes planning for the safe discharge, continuity of care, the ability to recognize and plan for the unique needs of all ages as well as the physically disabled, mentally ill, chronically ill and terminally ill patient. Requires a Licensed Master Social Worker (LMSW) (equivalent*) or Licensed Clinical Social Worker (LCSW) or have a MSW with the requirement to become licensed within 6 months of hire date.
Resident Experience Manager - Entrada Real American Campus Communities IncResident Experience Manager - Entrada RealTucson, AZSupervise entire office team and all community assistants, providing leadership that translates to an exceptional resident experience - from prospective resident to lease renewal - by overseeing all leasing, marketing, and administrative operations for property. Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills.
Manager, Program Cost Controls RTX CorpManager, Program Cost ControlsTucson, AZExperience with Earned Value Management (EVM) reporting requirements such as the Data Item Descriptions for Integrated Master Schedule (IMS) and Integrated Program Management Report (IPMR)/Integrated Program Management Data and Analysis Report (IPMDAR). Typically requires: A Bachelor's Degree in Business Administration or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience.
Program Manager Komatsu LtdProgram ManagerTucson, AZThis role ensures alignment with business objectives, supports cross-functional collaboration, manages risks and dependencies, and helps teams deliver quality outcomes that meet customer and business needs. The Program Manager is responsible for planning, coordinating, and driving the successful execution of complex programs that may include multiple related projects, workstreams, teams, and stakeholders.
Solar Assistant Project Manager MossSolar Assistant Project ManagerTucson, AZReviews Design Documents, identifies key Subcontractors, investigates site, analyzes labor markets, identifies long-lead items, develops Bid Packages, develops schedules, develops site utilization plan, conducts pre-bid conferences. Manages project closeout and post-construction services, obtains Certificate of Occupancy and other government approvals, submits "As-Built" Drawings, submits Operation Manuals, completes Punch List, coordinates Owner move-in and start-up, obtains and delivers warranties.
Project Manager Legion Technical Solutions LLCProject ManagerTucson, AZFull timeLegion Technical Solutions LLC is looking for a driven and detail-oriented Project Manager to join our growing team in Tucson, AZ. Legion Technical Solutions LLC is a Tucson-based technical services firm committed to delivering innovative, reliable solutions to our clients.
Housekeeping Manager Hyatt Hotels CorpHousekeeping ManagerTucson, AZThe housekeeping Manager supervises and controls the efficient operation of all areas of housekeeping, including guest rooms, public areas, storage rooms and working areas. Assist Assistant Director of Rooms in maintaining par stock levels for supplies, conducting regular inventories and ordering supplies as needed.
General Manager - Tucson, AZ 85719 DH PaceGeneral Manager - Tucson, AZ 85719Tucson, ArizonaLeverage your hands-on management experience to effectively assess current operations and when necessary, recommend and implement approved procedural and/or process changes while always fostering and instilling team building strategies, increasing sales and profitability, and personally ensure a high level of customer service is maintained. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Sr. Supply Chain Manager (Remote) Spara TechnologiesSr. Supply Chain Manager (Remote)Tucson, AZRemoteDevelop Material Strategies: Collaborate with Program Management, Engineering, Quality, Procurement, Production Control, and IPTs to build and execute material strategies aligned with program cost, schedule, and quality objectives. Lead and Manage MPM Team: Oversee and mentor a team of Material Program Managers responsible for executing procurement, supplier management, and logistics functions across all programs.
Senior Manager, Supply Chain Management RTX CorpSenior Manager, Supply Chain ManagementTucson, AZKey responsibilities include the following: developing and implementing material strategies, material forecasting, ensuring cost and schedule requirements are met, evaluating metrics to monitor GSCM health, supplier assessments, and development/support of ROMs/proposals. Qualifications You Must Have: Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years of prior relevant experience.
NewTeam Manager Developmental Sam's WestTeam Manager DevelopmentalTucson, Arizona2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years’ general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years’ military experience. Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance.
Inspection Manager GXO Logistics IncInspection ManagerMarana, AZThe Manager, Inspection will lead team of intermediate to experienced Quality Inspection professionals, setting objectives and guiding others on the execution of inspection tasks to ensure adherence to established department, organization, and customer specification parameters. What youll do on a typical day: Directs activities and manages experienced Quality Inspection professionals in the execution of inspection tasks to ensure adherence to established department, organization and customer specification parameters.
NewNational Manager Quality HEDIS Stars P3 Health Partners LLCNational Manager Quality HEDIS StarsTucson, AZThe National Quality Manager sets quality strategy, owns budget and resource management for quality operations, establishes performance accountability for quality metrics, and partners at the executive level with Market leadership, Chief Administrative Officer, Shared Services leadership to ensure quality initiatives align with organizational goals and financial objectives. Assist with design and oversee the execution of enterprise-wide quality initiatives with measurable business impact, including gap-closure programs, CAHPS/HOS campaigns, medication adherence initiatives, chronic disease management programs, and preventive care optimization strategies.
Tomahawk Supply Chain and Operations Manager RTX CorpTomahawk Supply Chain and Operations ManagerTucson, AZThe successful candidate will have financial, contracting, proposal development and negotiating experience and have project management responsibilities including, but not limited to risk and opportunity management, briefing in customer forums, and the ability to work in cross-functional teams. What You Will Do: Understand and define operations current state and use a combination of data analytics and qualitative methods to develop a prioritized set of opportunities and associated defined initiatives to impact operations strategic objectives.
Principal Material Program Manager RTX CorpPrincipal Material Program ManagerTucson, AZKey responsibilities include the following: developing and implementing material strategies, material forecasting, ensuring cost and schedule requirements are met, evaluating metrics to monitor GSCM health, supplier assessments, and development/support of ROMs/proposals. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Material Program Manager - Top Secret Clearance Required RTX CorpMaterial Program Manager - Top Secret Clearance RequiredTucson, AZRTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. The successful candidate will be a highly motivated, self-starter capable of developing and achieving program objectives in a matrix environment and successfully interface with functional and program leadership.
Operations Manager CVS Health CorpOperations ManagerTucson, AZ$20.45–$34.45 / hourThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.
NewVitamin Manager Natural Grocers by Vitamin Cottage, Inc.Vitamin ManagerTucson, AZHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Recipe for Success: High school diploma, GED, or equivalent preferred 1-2 years of experience in retail experience in a grocery or retail environment; natural foods background is a plus.
Field Sales Manager Occidental RoofingField Sales ManagerTucson, ArizonaWe’re seeking a results-driven Field Sales Manager to build, lead and scale a high-performance field sales team that will drive market growth through direct customer engagement. If you’re a proven sales leader with a passion for coaching, building systems, and delivering results, this is your opportunity to lead from the front—and make a lasting impact.
JSOW & NMESIS Finance Manager RTX CorpJSOW & NMESIS Finance ManagerTucson, AZThis includes reviewing FP&A forecasts, manpower reporting / operational workforce planning, development of the annual operating plan & long-range plan, Estimate at Completes (EACs), Short Range Outlook (SRO) Risk & Opportunities analysis, funding analysis, customer deliverables, proposals, negotiations, and program gate support. As the Team Lead, you will be a key member of the Program & Finance Leadership Team and will be responsible for leadership and influence of the various functional teams, along with forming partnerships with your internal and external customer.
Branch Manager (New Business Development) First Citizens BankBranch Manager (New Business Development)Tucson, ArizonaFull timeQualifications: Bachelor's Degree and 4 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School Diploma or GED and 8 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory. As a Financial Sales Manager at First Citizens Bank your role will be primarily focused on outbound calling activities to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services.
IT Manager – Power Apps & Development Team SentinelIT Manager – Power Apps & Development TeamTucson, ArizonaSentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. The role would work closely with stakeholders to understand business needs, efficient solutions, and guide the development team in creating applications that improve operational efficiency.
Drywall Repair Manager/Operator PatchMaster Serving GilbertDrywall Repair Manager/OperatorTucson, Arizona$25–$30 / hourThe ideal candidate has experience managing a team, is detail-oriented, articulate, outgoing, personable, and presentable, and can guide a technician to follow a specific process to perform quality drywall repairs. Role and Responsibilities: The manager/operator is expected to have extensive experience in drywall repair, drywall installation, or general home repair; as well as experience managing a business or work crews.
Retail Assistant Store Manager-Park Place LovisaRetail Assistant Store Manager-Park PlaceTucson, ArizonaAssistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Support Store Manager in training, coaching, and developing store associates.
General Manager LESLIES POOLMART INCGeneral ManagerTucson, AZ$40,288–$45,788 / yearFull timeWe operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us.
Regional Manager - Water Management Solutions Mueller Water Products, Inc.Regional Manager - Water Management SolutionsTucson, AZThrough a combination of technology evangelization, networking, and the use of solutions selling methodology for aligning our offerings with customer needs, the Regional Manager will further Mueller Water Products as the leading provider of solutions for aging water infrastructure and non-revenue water problems. Reporting to the Intelligent Network Sales Director, the successful candidate will be trained to uncover and nurture sales opportunities, and work with channel partners including distributors, manufacturer's representatives, value-added re-sellers, and other Mueller sales teammates to close sales.
CASE MANAGER 2 State of ArizonaCASE MANAGER 2TUCSON, AZ$49,100.05–$50,150.05 / yearPre-Employment Requirements: Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI). A Bachelor's Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
Human Resources Manager Association Of Universities For ResearchHuman Resources ManagerTucson, AZ$97,000–$115,000 / yearPart timePartners with leaders to identify employee and organizational development needs, supports talent growth and career development efforts, and collaborates with the Learning & Development function to promote learning opportunities that strengthen employee capability, engagement, and organizational effectiveness. Works closely with management and employees to develop and promote employee engagement, cultivate positive and respectful work relationships, build morale, increase productivity and retention.