Manager Truck Service Training BP PlcManager Truck Service TrainingLodi, OHSkills: Agility core practices, Collaboration, Communication, Continuous Learning, Creating and measuring impact, Curiosity, Customer centric thinking, Data Analysis, Decision Making, Design Thinking, Knowledge Sharing, Leadership development, Learning application and behavioural change, Learning content design and management, Learning delivery and facilitation, Marketing learning, Performance Consulting, Stakeholder Management, Talent Management, User experience research, Writing skills. This position leads the end-to-end training ecosystem, including coordinating curriculum development, trainer certification, ASE program management, and delivery across multiple training facilities and mobile maintenance operations.
Sales Development Manager, Infectious Disease - Ohio Abbott LaboratoriesSales Development Manager, Infectious Disease - OhioCleveland, OH$68,000–$136,000 / yearYou will be responsible for achieving annual new business targets across the following product lines: ID NOW PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW COVID-19/Flu A&B Combo, DETERMINE HIV-1/2, BinaxNOW Streptococcus pneumoniae & Legionella, BinaxNOW Malaria, Clearview hCG, Clearview PBP2a SA. This role is ideal for professionals with a strong background in clinical diagnostics and a passion for identifying and converting new opportunities within hospital networks, including Laboratory, ED, Clinic, Physician Office Lab, and Urgent Care settings.
Produce & CSFP Partnerships Manager Greater Cleveland Food BankProduce & CSFP Partnerships ManagerCleveland, OH$58,700–$65,000 / yearThis position will collaborate with the Community Partnerships, Food Sourcing, Operations, and Outreach departments to provide strategic oversight and alignment for Mobile Pantries, Produce Express, Senior Markets, Food as Medicine, and CSFP distributions. Collaborate with the Community Health and Research team to identify underserved and saturated areas; expand and develop partnerships with current Food Bank agencies and new community organizations to fill service gaps.
Produce & Csfp Partnerships Manager Greater Cleveland Food BankProduce & Csfp Partnerships ManagerCleveland, OH$58,700–$65,000 / yearThis position will collaborate with the Community Partnerships, Food Sourcing, Operations, and Outreach departments to provide strategic oversight and alignment for Mobile Pantries, Produce Express, Senior Markets, Food as Medicine, and CSFP distributions. Collaborate with the Community Health and Research team to identify underserved and saturated areas; expand and develop partnerships with current Food Bank agencies and new community organizations to fill service gaps.
NewMechanical Project Manager Comfort Temp Heating & AirMechanical Project ManagerOHThe Mechanical Project Manager will oversee project profitability, labor planning, material coordination, subcontractor and vendor management, schedule performance, client communication, change order management, documentation, and weekly project reporting. This position works closely with field leadership, estimating, warehouse, finance, asset management, HR, IT, vendors, subcontractors, general contractors, owners, and internal leadership.
NewFull Time Assistant Store Manager (Store 7701) Gamestop Corp.Full Time Assistant Store Manager (Store 7701)Lorain, OHProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
NewMaterial Program Manager STS Technical ServicesMaterial Program ManagerCleveland, OHThe Material Program Manager coordinates all Material Programs Management activities, including AOG support, on-site stock audits and reconciliations, core return analysis, invoice disputes, retrofit and sales campaigns and other material and logistics topics that enhance direct customer support. This role is ideal for an experienced material support and supply chain professional with strong aviation parts knowledge, customer account management experience and the ability to support high-pressure material service needs in a fast-moving aviation environment.
NewProgram Manager II - Contract TalentBurst, Inc.Program Manager II - ContractCleveland, OHThe site currently does not have a formal 5S system in place and is targeting a full, structured 5S implementation within a six-month timeline, followed by focused stabilization, sustainment, and capability transfer. A key responsibility of the role is to prepare and transition long-term ownership of 5S sustainment to a designated site specialist or junior engineer before the end of the assignment.
Global Business Process Manager FreudenbergGlobal Business Process ManagerMilan, OhioResponsibilities: Project Leader: Manage projects by leveraging your Project Management Professional (PMP) and Certified Scrum Master (CSM) skills, ensuring successful project execution and delivery. Risk and Issue Communicator: Track and communicate risks, issues, tasks, and lessons learned, ensuring transparency and proactive problem-solving.
Complex Care Nurse Manager (RN) ChenMed LLCComplex Care Nurse Manager (RN)Cleveland, OH$36.90–$52.70 / hourThe Intensive Community Care Manager (ICCM) is a Registered Nurse (RN) who works with our highest complexity patients, their primary care physicians, and other members of the care team that provides hyperfocus case management and field nursing interventions to prevent unnecessary hospital arrivals, keep patients engaged in our intensive primary care model and maximize their healthy time at home. They will assess, evaluate, and coordinate the team's efforts to stabilize our highest risk patients, with special areas of focus including safe transitions of care from facilities back to our primary care teams, stabilization of our highest risk ambulatory patients and outreach to patients who are assigned to us but are not engaged in care.
Senior Manager, Accounts Receivable Dumpsters.comSenior Manager, Accounts ReceivableWestlake, OHThe Senior Manager plays a critical role in partnering with the Sales team and the Company's most important customers, strengthening the financial health of the business, improving collections performance, and working cross-functionally to support scalable growth, customer satisfaction, and operational excellence. The Senior Manager, Accounts Receivable provides strategic leadership and operational oversight of the accounts receivable function to ensure timely billing, collections, and revenue realization.
NewCorporate Tax Manager (Provisions) Macpower Digital Assets Edge Private LimitedCorporate Tax Manager (Provisions)Cleveland, OH$184,000–$230,000 / yearJob Summary: As a Corporate Tax Manager, you will be part of a dynamic Corporate Tax Solutions team working on business income tax planning, corporate compliance, and ASC 740 income tax accounting projects, including tax provision preparation or audit support. This role involves managing primary tax relationships with multiple clients within your service line, and collaborating with tax specialists and national teams to support all aspects of client tax functions.
General Manager - Broadview Heights honeygrow CareersGeneral Manager - Broadview HeightsBroadview Heights, Ohiohoneygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Successfully communicate all hg Restaurant Support Center (RSC) company-wide updates, policies, notes, career opportunities, news, and events to all restaurant employees.
NewFull Time Assistant Store Manager (Store 0780) GameStop CorpFull Time Assistant Store Manager (Store 0780)North Olmsted, OHProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStops buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Consulting Manager, Intercompany ClearsultingConsulting Manager, IntercompanyCleveland, OhioRemoteTeam members residing within a 45 minute commuting radius of a Clearsulting office, we expect 8 days of in-person work per month, allowing flexibility choosing these days to accommodate client meetings, team syncs and individual schedules. Excellent written and verbal communication skills; clearly convey complex business concepts to executive audience free of grammatical errors, incorporating leading practices for business writing.
Associate Manager, Quality Assurance, Quality Operations Abeona Therapeutics IncAssociate Manager, Quality Assurance, Quality OperationsCleveland, OH$85,000–$90,000 / yearAs a Associate Manager, Quality Assurance, Quality Operations at Abeona Therapeutics, your day-to-day activities will focus on overseeing routine activities associated with the manufacturing of cell and gene therapy products at the Abeona Therapeutics Inc. site in Cleveland, OH. Having a "quality mindset" that has been fine-tuned through at least five years of practical application in a quality role working in manufacturing (pharmaceutical, biotech, or biologics) in a cGMP regulated environment is key to being successful in this role.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeBedford, OHAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Client Success Manager (Remote) DripsClient Success Manager (Remote)Cleveland, OHRemoteCurrent-Month Revenue Forecasting – Own the updates to current-month forecast projections, based on a solid understanding of expected growth or contraction of your account's current campaigns. The ideal candidate for this role is determined to lead Drips clients to achieve the success metrics laid out for each campaign and address various business challenges through use of Drips campaigns.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeParma, OHAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Retail Stock Hourly Manager AvoltaRetail Stock Hourly ManagerCleveland, OH$20.75–$23.06 / hourMinimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 3 years: In a supervisory role: 1 years of experience supervising stock or warehouse operations teams preferred. Coordinates incoming freight operations including receiving, counting, and processing merchandise deliveries; reports shortages, overages, and damaged goods to management within required timeframes while maintaining accurate documentation.
Property Manager EDEN IncProperty ManagerCleveland, OH$48,000–$50,000 / yearFull timePrevious experience in nonprofit or social services, or a related property management field, will enhance your ability to meet the diverse needs of our residents. Knowledge and skills required for the position are: A Bachelor's Degree in related field and a minimum of 2 years of related work experience are preferred.
Shop Operations Manager Genuine Parts CoShop Operations ManagerCleveland, OHThe employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
Manager, Accounting & Controller Services ReaManager, Accounting & Controller ServicesAvon, OHThe Manager, Accounting & Controller Services acts as the primary client contact, building relationships, facilitating meetings, and providing guidance and feedback to junior team members while ensuring high-quality service and support for clients. Manage multiple projects effectively, coordinating resources, monitoring progress, and ensuring deadlines are met, and clients receive the highest level of service and support.
Division Manager of Customer Care PulteGroupDivision Manager of Customer CareMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Portfolio Support Manager FairsteadPortfolio Support ManagerCleveland, OhioThe Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable housing portfolio. The ideal candidate brings 1 to 3 years of experience in property management; with preference given to ones with Affordable housing experience, strong organizational and analytical skills, and a working knowledge of compliance, financial reporting, and property operations within affordable housing.
Consumer Bank Product/Segment Manager Keybank National AssociationConsumer Bank Product/Segment ManagerBrooklyn, OH$116,000–$216,000 / yearGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Supply Chain and Operations, Sourcing & Procurement Consulting Manager - Utilities Accenture PlcSupply Chain and Operations, Sourcing & Procurement Consulting Manager - UtilitiesCleveland, OHYou Are: The Manager role partners with client executives to assess supply chain maturity, identify performance gaps, and architect data-driven solutions spanning procurement, logistics, inventory management, field services, asset management, and supplier ecosystems. They guide clients in adopting next-generation capabilities-including autonomous planning agents, predictive analytics, intelligent sourcing platforms, and digital twins-to enhance forecasting accuracy, reduce cost‑to‑serve, and strengthen risk management in an increasingly volatile energy environment.
Supply Chain and Operations, Sourcing & Procurement Consulting Senior Manager - Utilities Accenture PlcSupply Chain and Operations, Sourcing & Procurement Consulting Senior Manager - UtilitiesCleveland, OHYou Are: The Senior Manager role partners with client executives to assess supply chain maturity, identify performance gaps, and architect data-driven solutions spanning procurement, logistics, inventory management, field services, asset management, and supplier ecosystems. They guide clients in adopting next-generation capabilities-including autonomous planning agents, predictive analytics, intelligent sourcing platforms, and digital twins-to enhance forecasting accuracy, reduce cost‑to‑serve, and strengthen risk management in an increasingly volatile energy environment.
Customer Care Manager II PulteGroupCustomer Care Manager IIMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Construction Manager PulteGroup IncConstruction ManagerMedina, OHHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. Manages all construction activities for assigned homes, assists in the scheduling of homes, supervises trade partner's work, maintains the overall community job sites for safety and appearance, and is responsible for the customer experience throughout the building process.
Senior Manager Digital, Scam & Mule Fraud Citizens Financial Group IncSenior Manager Digital, Scam & Mule FraudCleveland, OH$148,000–$180,000 / yearThe Senior Manager Digital, Scam & Mule Fraud leads enterprise strategy and execution to prevent, detect, and disrupt digital fraud, scam victimization, and money mule activity across customer channels. This role integrates fraud strategy, financial crime intelligence, customer protection, and operational response to reduce losses, protect customers, and strengthen regulatory compliance.
Information Security Manager Presidential Staffing SolutionsInformation Security ManagerCleveland, OhioYou will also work closely with other departments to ensure compliance with security best practices and create reports to present to upper management and other department heads on security protocols. As our Information Security Manager, you will be responsible for managing all Information Security projects, ensuring the safety and security of the data in our care, and identifying and eliminating threats before they start.
NewAuto Dealership Parts Dept Inventory Manager WIS InternationalAuto Dealership Parts Dept Inventory ManagerCleveland, Ohio$68,000Comfortable in a client-facing role, with strong customer service, communication (verbal and written), and problem-solving skills. Promotes the mission, vision, and values of WIS International and regularly incorporates such in their dealings with employees, clients, and others with whom manager interacts during the course of their work with DSI.
NewRetail Assistant Store Manager Goodwill Industries of AkronRetail Assistant Store ManagerNorthfield, OHWe offer great full-time benefits including medical insurance, vision, dental, prescription drug coverage, flexible spending accounts (FSA), short-term disability, long-term disability, critical illness coverage, accident insurance, holiday pay, vacation/sick leave (PTO), and a retirement savings plan. Previous supervisory and training experience in customer service with retail or food service experience along with knowledge of cash register procedures, stock control, banking procedures, merchandising and display is highly desirable.
NewProduction Manager Brighton SolutionsProduction ManagerCleveland, OhioBrighton Solutions is partnering with a high-volume operations facility to hire a Production Manager to lead front-line production teams and ensure daily output meets quality, safety, and performance expectations. This is a hands-on leadership role focused on execution — ideal for a working supervisor or manager with experience in production, laundry, manufacturing, or similar environments.
Engineering Manager JLLEngineering ManagerCleveland, OHRemoteManage the on account service center, security, data management and EHS managers and teams Actively manage direct reports to ensure the account meets or exceeds all contractual KPI's for engineering, service center, security, data management and EHS and the firm earns all incentive fees with those services. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Project Manager OHM AdvisorsProject ManagerCleveland, OhioWith the singular mission of Advancing Communities , our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. The Project Manager is responsible for leading and managing multi-disciplinary teams on transportation, and municipal projects while driving business development and client/project/quality/service management.
Senior Manager - Enterprise Sales Goosehead InsuranceSenior Manager - Enterprise SalesWestlake, OhioWe seek a seasoned operator with deep experience in the insurance industry, demonstrated leadership capabilities, and a strong track record of effectively managing both remote and onsite teams. The successful candidate will be charged with driving sales growth, managing performance metrics, and developing a cohesive team of managers and sales professionals.
Manager - GenAI Full Stack Developer Deloitte Touche Tohmatsu LtdManager - GenAI Full Stack DeveloperOH$151,470–$218,025 / yearWe bring together the diverse skills and industry experience of our people, leading-edge technology, and a global network to deliver high-quality audits of financial statements and internal controls over financial reporting, along with assurance reports and valuable advice and insights across the corporate reporting landscape. In this Manager role, you will lead teams delivering end-to-end (full stack) Generative AI (GenAI) solutions-including Retrieval-Augmented Generation (RAG) and agentic AI-from strategy and architecture through build, deployment, and adoption.
Sr. Manager, Pricing - Pharmacy Appeals CVS Health CorpSr. Manager, Pricing - Pharmacy AppealsOH$67,900–$182,549 / yearThis role requires a thorough knowledge of claim adjudication, appeals related processes, and being a leader working with other internal business units to develop new solutions to meet the ever-increasing number of complex appeal bill compliance requirements. Leads with strategic leadership and guidance to pharmacy reimbursement appeals teams, ensuring effective strategies and operations are effectively progressed to improve performance.
Assistant Store Manager MINISO USAAssistant Store ManagerWestlake, Ohio$18–$25 / hourFull timeJob Summary: The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. Education & Experience: High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
Cyber - SAP Security and GRC Access & Process Control Manager Deloitte Touche Tohmatsu LtdCyber - SAP Security and GRC Access & Process Control ManagerOH$134,500–$265,100 / year8+ years of hands-on experience implementing security for SAP S/4HANA, Fiori, Ariba, Integrated Business Planning (IBP), Business Technology Platform (BTP), and Business Data Cloud (BDC), including requirement gathering, security design, and deployment. 5+ years of experience designing, configuring, and implementing SAP GRC Access Risk Analysis (ARA), Access Request Management (ARM), Emergency Access Management (EAM), and Business Role Management (BRM).
Distribution Operations Manager - Cleveland, OH (2nd Shift) Best BuyDistribution Operations Manager - Cleveland, OH (2nd Shift)Richfield, OhioHires, develops, coaches and advises Best Buy leaders to support and lead employees by living and demonstrating Best Buy's values and leadership expectations. Responsibilities:Provides tactical direction and leadership to a large operations staff including supervisors within a delivery distribution center (DDC).
Assistant Manager Playa BowlsAssistant ManagerRocky River, OHPlaya Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. As the Assistant Manager at Playa Bowls, you'll work closely with the General Manager to support daily operations and ensure a vibrant, welcoming environment for both team members and customers.
Tax Manager, Digital Assets BDO USA PCTax Manager, Digital AssetsOH$112,000–$165,000 / yearJob Summary: The Digital Assets Tax Manager assists in providing tax compliance & consulting services to the following clients: Lab companies doing protocol launches NFT creators, stablecoins, infrastructure companies that do mining and staking, exchanges, fintech companies, and corporations engaging with crypto/blockchain solutions. Blockchain and Cryptocurrency industry experience supporting lab companies, NFT creators, stablecoins, infrastructure companies that do mining and staking, exchanges, fintech companies, and corporations engaging with crypto/blockchain solutions, preferred.
NewWastewater Treatment Project Manager AECOMWastewater Treatment Project ManagerCleveland, OHThe Water Business Line of AECOM is actively seeking a creative, highly talented Wastewater Treatment Project Manager with a focus in wastewater infrastructure design and in-depth design engineering experience in municipal conveyance and pumping systems for immediate employment in our Cleveland Columbus or Cincinnati office. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
Branch Manager (Experienced & Trainees) Third Federal Savings & LoanBranch Manager (Experienced & Trainees)Rocky River, OH$60,000–$80,000 / yearPart timeOur mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida.
Information Security Manager Presidential Staffing Solutions, LLCInformation Security ManagerCleveland, OHFull timeYou will also work closely with other departments to ensure compliance with security best practices and create reports to present to upper management and other department heads on security protocols. As our Information Security Manager, you will be responsible for managing all Information Security projects, ensuring the safety and security of the data in our care, and identifying and eliminating threats before they start.
Restaurant General Manager First Watch Restaurant Group IncRestaurant General ManagerOHGuided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. A recipient of many "Best Breakfast" and "Best Brunch" awards, First Watch was voted #1 Best Breakfast by Newsweek's Readers' Choice Awards 2025, and also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute - an accolade most recently featured in The Wall Street Journal - after appearing on the list in 2022 and 2023, as well.
Manager In Training (Full Time) - Cleveland, OH HibbettManager In Training (Full Time) - Cleveland, OHCleveland, OhioProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.