Required Experience/Skills: Good legal standing and ability to access a military installationReal ID-compliant identificationAbility to maintain access to required financial management systemsStrong planning, organization, communication, typing, accurate data entry, attention to detail, confidentiality, thoroughness, decision-making, independence, analysis, and ability to work under pressureAbility to work professionally with military, civilian, and contractor personnelAbility to research and apply financial regulations, policies, procedures, and customer service guidanceAbility to maintain accurate trackers, case documentation, source documents, and recordsAbility to work on-site at JBAB and/or the Pentagon Operating LocationDesired Experience/Skills: At least one year of financial management customer service experienceUnderstanding of Air Force Financial Management organizations, functions, and publicationsExperience using one or more of the following systems: CSP, LeaveWeb, eFinance, WebDMO, FMWF, CMS, DJMS, Qtrac, or similar financial/case management systemsPrior military pay, civilian pay, travel pay, comptroller, disbursing, finance office, or Defense financial management experienceFamiliarity with AFMAN 65-116v1, DoD FMR, JTR, Privacy Act requirements, CUI handling, and records management practicesEducation Requirement(s):High school degree with 5 years of experience OR a bachelor's degree with 1 year of experienceSecurity Requirement(s):Ability to obtain and maintain an Active Secret Security ClearanceAbility to obtain and maintain a Common Access Card Company DescriptionIncorporated in 2012, MDW is a small business headquartered in McClean, VA with employees in various locations in the United States. The DoW Pay Technician Lead may support one or more of the following functional areas:Military Pay: Support military pay inquiries, pay record research, entitlement and allowance processing, debt-related actions, rejected transaction correction, and case creation or follow-up using systems such as DJMS, CMS, CSP, WebDMO, and related tools.