Program Support Specialist (SCO-889)| ID: | SCO-889 | Location: | Denver | Program: | SEE | . |
| Wage/Hr: | $19.29 | Hours/Week: | 32-40 | MinimumYou’ll be supporting the CSR team by entering and managing customer order data in Salesforce and SAP, helping keep everything moving accurately and on time. This is a heads-down, detail-driven support role focused on data entry and order processing within a fast-paced customer support environment. p>Under moderate supervision, this position maintains and manages a moderate caseload of some complexity, applying critical thinking and sound judgment to establish, modify, enforce, and collect child support obligations, ensuring the best possible outcomes for each case while adhering to both Colorado state and federal guidelines. NECESSARY SPECIAL REQUIREMENTS (in addition to above requirements): New hires must, as a condition of employment, pass the following pre-offer and post-offer/hire processes: in-person or virtual interviews, reference checks, and background checks, which may include local police check, DMV check, and sex-offender registry. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. While managing orders nationwide, this individual works closely with their manager to ensure orders are fulfilled in a timely and efficient manner, acts as a primary internal contact for strategic account sales reps, and assists with identifying production/dc demand for their orders. Order Management: Lead member on the key account team that oversees and ensures fulfillment, order management, and account setup and maintenance for all strategic account customers, in addition to assisting other team members when needed. Flexibility - Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. This role is ideal for an eager HR professional with strong analytical skills, excellent attention to detail, a strong understanding of leave and accommodation laws, and a calm, consultative approach to helping others through sensitive and complex situations. Collaborates closely with Legal, HR Managers/HRBPs, Benefits, Payroll, Risk Management, Mental Health Professionals, and disability carriers to coordinate leave extensions, accommodation considerations, workers' compensation cases, and fit‑for‑duty evaluations. Perform field location/account visits/reviews to ensure consigned inventory instruments and implants are verified with account and ensure after reviews that instrument sets and implant inventory levels are correct and adjusted accordingly. Performs work duties accomplishing daily goals, including but not limited to, the picking of Finished Goods, packing of Finished Goods, maintaining inventory accuracy, sourcing cases, and overcommunication to the sales reps. |