NewPart-Time Doorstep Trash Collection Specialist - Nights Valet LivingPart-Time Doorstep Trash Collection Specialist - NightsGAINESVILLE, GAOwn either (1) an open-bed pickup truck or (2) a vehicle paired with an open utility trailer used for the job; vehicles without an open bed or trailer (including SUVs, sedans, and vans) do not qualify. Collect bagged trash and cardboard from apartment doorsteps and transport it to the on-site compactor using your open-bed pickup truck or tow vehicle with utility trailer.
Business Process Specialist, BI Marsh & McLennan Companies IncBusiness Process Specialist, BIGainesville, GARemote$59,700–$111,200 / yearIn tandem with workflow design, the National Business Process Specialist will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
Junior Manufacturing Process Automation Engineer SpiraTec AGJunior Manufacturing Process Automation EngineerAthens, GAWith locations in California, Arizona, Ohio, nad North Carolina, we support comanies in the (bio)pharmaceutical, chemical, and petrochemical industries in the digital transformation of their production processes. As part of al global company, we combine international engineering expertise with local implementation skills - creating ideal conditions for your personal developement in an innovative enviroment.
Manufacturing Process Automation Engineer SpiraTec AGManufacturing Process Automation EngineerAthens, GAWith locations in California, Arizona, Ohio, and North Carolina, we support companies in the (bio)pharmaceutical, chemical, and petrochemical industries in the digital transformation of their production processes. As part of a global company, we combine international engineering expertise with local implementation skills-creating ideal conditions for your personal development in an innovative environment.
Senior Quality Control Specialist Karwell TechnologiesSenior Quality Control SpecialistSocial Circle, GAStrong QC Microbiology experience preferred (testing, sampling, processes) Key Skills, Abilities, and Competencies Must know quality laboratory operations and government regulations pertaining to pharmaceutical and medical device manufacturing labs. The role of the Senior Quality Control Specialist is to provide technical expertise and support for the Operational Support functions of the QC Laboratory.
NewBilling Specialist TalentBridgeBilling SpecialistGainesville, GA$19.50 / hourIn this role, you will review freight bills, resolve billing discrepancies, coordinate with carriers and internal teams, and ensure accurate and timely customer billing. At least 1 year of experience in Accounts Receivable, Accounts Payable, Billing, Audit, Transportation, Logistics, or Load Planning.
NewSr Financial Crime Crypto Compliance Specialist (Onsite) Concentrix Corp.Sr Financial Crime Crypto Compliance Specialist (Onsite)Jersey, GA$100,000–$120,000 / yearPartner with compliance stakeholders to establish and scale operational processes across transaction monitoring, KYC/customer due diligence, sanctions screening, blockchain monitoring, Travel Rule reviews, fraud investigations, and suspicious activity escalation. Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more.
NewOutreach Specialist Guardian Outreach Ministries IncOutreach SpecialistAthens, GA$20–$30 / hourPart timeWe also offer our amazing team excellent benefits and perks, such as:Bonus structureFlexible scheduleGrowth opportunitiesMentor/apprentice programWHAT WILL YOU DO EVERY DAY AS AN OUTREACH SPECIALIST?In this part-time role, you'll arrive at a local golf course or community event, set up materials, and become the welcoming face of Guardian Community. Are you looking for a meaningful part-time role with Guardian Outreach Ministries Inc. that gets you out of the house, connects you with people, and allows you to make a real difference in cities like Phoenix, Nashville, Dallas–Fort Worth, or Los Angeles?
Store Protection Specialist Ross Stores IncStore Protection SpecialistGainesville, GAThe Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
Security and Loss Prevention Specialist, NA Amazon.com IncSecurity and Loss Prevention Specialist, NAGAWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
Business Operations Specialist - Oxford College of Emory University Emory UniversityBusiness Operations Specialist - Oxford College of Emory UniversityOxford, GeorgiaFull timeThis position will work closely with functional offices and technical partners to maintain Slate CRM and OPUS processes, support users, improve workflows, ensure data quality, and assist with reporting and system enhancements. MINIMUM QUALIFICATIONS: A bachelor's degree or two years of position specific subject matter knowledge and/or experience planning and applying information technology to one or more business function or an equivalent combination of education, training and experience.
Senior Quality Control Specialist Katalyst Healthcares & Life SciencesSenior Quality Control SpecialistSocial Circle, GAStrong QC Microbiology experience preferred (testing, sampling, processes) Key Skills, Abilities, and Competencies Must know quality laboratory operations and government regulations pertaining to pharmaceutical and medical device manufacturing labs. The role of the Senior Quality Control Specialist is to provide technical expertise and support for the Operational Support functions of the QC Laboratory.
Quality Assurance Specialist - Data Center Low Voltage IES CommunicationsQuality Assurance Specialist - Data Center Low VoltageSocial Circle, GeorgiaFull timeMust be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray). Minimum Education: High School Overview: IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.
SR Principal Specialist, Validation Boehringer IngelheimSR Principal Specialist, ValidationGainesville, GALeveraging at the highest degree of technical expertise, leadership skills, and a deep understanding of GXP regulatory requirements in a manufacturing environment, the Senior Principal Specialist, Validation is responsible for overseeing the most complex validation processes, projects, systems, and equipment. + Serves as the site SME for assigned internal and external project teams (change controls, deviations, technology transfer) in support of solving quality related issues and/or support continuous improvement in the core topic area.
SR Principal Specialist, MES Boehringer IngelheimSR Principal Specialist, MESAthens, GAOther duties will include providing informal leadership to less experienced design team members, resource planning, documentation of work, provide direction to other local team members, assistance, technical support and maintain compliance at both the local and global levels for MES implementation and sustainment. + Bachelor’s degree in a STEM field, Business or related area of focus with a minimum of eight (8) years’ experience implementing MES activities, supporting production processes, and/or executing relevant functions in a cGMP manufacturing/operations environment or similar organization required.
Senior Procurement Support Specialist JBT Marel CorpSenior Procurement Support SpecialistGainesville, GAThe Senior Procurement Support Specialist: is a mature and experienced (strategic) procurement co-worker, is able to act as process and/or system owner of specific procurement support processes, is able to manage RFQ process and supplier selection process individually for the main flow of more common production techniques or commodities, assists Strategic Purchasing / a dedicated procurement team for tasks such as supplier meetings, preparation of presentations, clarification of incoming requests, executing project related purchase orders, updating ERP system with initial purchasing vendor and material data, performing specific spend analysis and maintaining contract data base as relevant. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Client Support Specialist - EDI Liaison Burgess Information Systems IncClient Support Specialist - EDI LiaisonGainesville, GAESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Collaborate with cross-functional teams to represent client(s) internally and coordinate functions such as problem resolution, system implementations, project completion and/or to address ongoing pharmacy service needs. The Client Support Specialist EDI Liaison will act as the liaison between the Client Services and Implementation Team with the Electronic Data Interchange (EDI) Team to ensure clients and their vendors are able to provide and receive electronic eligibility, claims, and accumulator files.
NewClient Support Specialist Burgess Information Systems IncClient Support SpecialistGainesville, GAThe CSS will work collaboratively with other central departments and stakeholders to solve complex problems, ensure all client deliverables are timely and accurate, and client needs are being met, to maintain client retention, renewal, and overall plan satisfaction. Maintain ProCareRx systems to assure documentation of client communications and client information is updated and accurate; includes but not limited to; new addresses, client contacts, plan notes, and documentation.
EHS Specialist II JB PoindexterEHS Specialist IISocial Circle, GADevelop Draft Safety procedures, policies, and training as necessary that are OSHA compliantParticipate in Safety audits and assessments to identify safety deficiencies such as LOTO, Machine Guarding, Hot Work and Electrical Safety; as well as other OSHA regulationsAssist with the preparation and/or distribution of EHS related communications and/or postingsCollaborate with team members to understand problems, issues, and obtain suggested alternativesAssist to schedule 3rd party vendors and contractors for on-site training and assist with providing trainingConduct PPE assessments and JHA's; evaluate current equipment and make modifications to PPE program to ensure compliance and upgrades are current with latest technologyParticipate in the development of training materials, conduct training when applicable, and maintain the training database for tracking compliance and participationOversee the development and continuous improvement of New Hire safety orientationParticipate in and guide the monthly Safety Committee team members; providing leadership to ensure the committee has direction and demonstrated efficiency. This position will take ownership of some compliance related tasks and programs as they relate to OSHA and EPA.Position Responsibilities: Assist in the investigation process for accidents and injuries including the identification of root cause and necessary corrective action to prevent reoccurrence; and assist departments in documentation and develop PDCA's.
Security Training Specialist Northeast Georgia Health System IncSecurity Training SpecialistGainesville, GAThis role partners with Security leadership, Emergency Preparedness, Human Resources, clinical operations, and other stakeholders to ensure security officers, leaders, and applicable staff are prepared to respond effectively to workplace violence risks, emergency events, visitor management concerns, patient safety issues, and other security-related situations. Coordinates security training related to workplace violence prevention, verbal de-escalation, defensive tactics, emergency response procedures, visitor management, patient elopement, infant or child abduction prevention, access control, report writing, and customer service.
NewSpecialist, Customer Accounts Voyant Beauty Holdings LLCSpecialist, Customer AccountsGainesville, GAThe Customer Account Specialist acts as the primary point of contact for customers, managing order processing, addressing inquiries, and ensuring timely and accurate communication across departments to support customer satisfaction. Act as the primary point of contact for assigned accounts, providing timely responses to inquiries about orders, shipments, and product availability.
NewSurgical Data Entry Specialist - PRN - Shift and Schedule Varies Northeast Georgia Health System IncSurgical Data Entry Specialist - PRN - Shift and Schedule VariesGA1EMonitor charge reconciliation reports to identify and correct missing or delayed charges by reconciling patient accounts with source documents and charge master systems. Provide training and support for staff involved in charge entry and reconciliation to ensure proper understanding and accuracy in charge capture procedures.
Principal Specialist, Supplier Quality Management Boehringer IngelheimPrincipal Specialist, Supplier Quality ManagementGainesville, GAThe Principal Specialist, Supplier Quality Management performs active quality management and quality oversight of the site’s GxP‑relevant material and service suppliers, including clinical and commercial GMP contract manufacturing and contract laboratory organizations. + Manages quality oversight of GxP‑relevant materials, services, and suppliers, including CMOs and CLOs, across all phases of the supplier lifecycle (on‑boarding, audits, maintenance, termination).
Store Sales Specialist REI (Recreational Equipment Inc.)Store Sales SpecialistAthens, Georgia$15.32–$17.36 / hourTemporaryTo work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
0236 - Athens GA - Store Sales Specialist Recreational Equipment Inc0236 - Athens GA - Store Sales SpecialistAthens, GA$15.32–$17.36 / hourTo work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
Operations Specialist SchneiderOperations SpecialistBraselton, GASchneider is seeking an Operations Specialist in Braselton, GA to be accountable for working with drivers, improving day-to-day processes, increasing business efficiencies and completing administrative processes. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership.
NewTransportation Specialist - 2nd Shift Benore Logistic Systems, IncTransportation Specialist - 2nd ShiftJefferson, GACapacity and Service Planning – Work closely with drivers and the engineering department to execute network driver-capacity plans, address short- and long-term capacity imbalances, and support customer service commitments. Team Leadership and Development – May supervise assigned drivers by prioritizing work, assigning responsibilities, providing coaching, evaluating performance, addressing employee concerns, supporting engagement, and assisting with interviewing, hiring, safety, and training activities.
Orientation and Mobility Specialist School 2026-2027 SY Epic Special Education StaffingOrientation and Mobility Specialist School 2026-2027 SYHartwell, GA$35–$40.25 / hourPart timeRefer them and earn a $1,000 bonus for each referral who reaches their contract milestone, plus we’ll make a $250 donation to a special education–focused organization on your behalf. Epic Special Education Staffing is partnering with an exceptional school district who is looking for a contract Orientation & Mobility Specialist for the 2026 - 2027 school year.
Inventory Specialist/Inventory Clerk Macpower Digital Assets Edge Private LimitedInventory Specialist/Inventory ClerkMonroe, GA$17.56 / hourThey will oversee the processes and procedures for the designated program and should be familiar with working with a large-volume, small-part inventory. (Material such as splitters, construction material, vaults (protecting electrical wiring) markers, etc. ) on a contractor site.
Senior Quality Control Specialist MindlanceSenior Quality Control SpecialistGainesville, GAKeywords: Education: Associates degree from an accredited institution with two to three (2-3) years of experience, or Bachelor's degree from an accredited institution with one to two (1-2) years of related laboratory or data management experience preferred. Specialist, Quality Control - Documentation and Data Management Support inclusive of but not limited to the following: " Distribution and reconciliation of documentation.
Customer Service Retention Specialist Lee Matthews Agency, Inc.Customer Service Retention SpecialistGainesville, GAFull timeAs a Customer Service & Retention Specialist, you'll serve as a trusted point of contact for existing policyholders, helping ensure they receive responsive, personalized service throughout their relationship with the agency. If you're an experienced insurance professional who enjoys customer service, relationship building, and retention and would like the flexibility of a hybrid work schedule , we'd love to hear from you.
Remote Travel Customer Support Specialist Hallford TravelsRemote Travel Customer Support SpecialistAthens, GeorgiaRemoteIn this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Senior Procurement Support Specialist JBT MarelSenior Procurement Support SpecialistGainesville, GeorgiaThe Senior Procurement Support Specialist: - is a mature and experienced (strategic) procurement co-worker, - is able to act as process and/or system owner of specific procurement support processes, - is able to manage RFQ process and supplier selection process individually for the main flow of more common production techniques or commodities, - assists Strategic Purchasing / a dedicated procurement team for tasks such as supplier meetings, preparation of presentations, clarification of incoming requests, executing project related purchase orders, updating ERP system with initial purchasing vendor and material data, performing specific spend analysis and maintaining contract data base as relevant. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Strategic Engagement and Grants Specialist University of GeorgiaStrategic Engagement and Grants SpecialistAthens, GAThe Strategic Engagement and Grants Specialist will play a crucial role in supporting all Public Service and Outreach (PSO) units by identifying and pursuing high-value funding opportunities, convening interdisciplinary teams, and enhancing proposal competitiveness. This role serves as a key advisor to project teams and operates with a high degree of independence, guiding teams through reviewer criteria and scoring considerations, and building strong partnerships across PSO, academic units, community organizations, and external agencies.
Registered Nurse - Transfer Specialist - FT Nights Northeast Georgia Health System IncRegistered Nurse - Transfer Specialist - FT NightsGainesville, GAThe RN Transfer Specialist, coordinates in-bound transfers/direct admits from primary care providers offices, free standing emergency clinics (Urgent Care) and patients from regional community hospitals who require a higher level of care according to established policies. Provides utilization and resource management by placing appropriate initial patient status on all patients bedded, to include direct admits or as a result of a transfer from another acute care facility.
Remote Travel Support Specialist DreamstravelcrRemote Travel Support SpecialistAthens, GeorgiaRemoteIn this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process. As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences.
Travel Experience Specialist (Remote) DreamstravelcrTravel Experience Specialist (Remote)Athens, GeorgiaRemoteAs a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.
Target Security Specialist Target CorpTarget Security SpecialistAthens, GAAs a Target Security Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly - smile, make eye contact, or wave. Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A .
Customer Service Representative Specialist Genuine Parts CompanyCustomer Service Representative SpecialistGainesville, GeorgiaResponsible for maintaining effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner. The CSR Specialist functions as the inside half of the sales team to ensures transactions are error free, and provides guidance and technical advice to less experienced Customer Service Representatives.
Accounts Payable Specialist NEOVOLTA POWER LLCAccounts Payable SpecialistPendergrass, GAFull timeOur Georgia facility is designed for gigawatt-scale production of advanced battery energy storage systems supporting AI data centers, renewable integration, and grid stability. Backed by strong industry partnerships and global technical expertise, we offer the unique opportunity to join a high-growth manufacturing environment where your work directly shapes the future of clean energy infrastructure.
Faculty Development Specialist BRENAU UNIVERSITY, INC.Faculty Development SpecialistGainesville, GAWorking within the Center for Teaching and Learning and reporting to the Center Director, the Specialist applies expertise in the scholarship of teaching and learning to research, design, coordinate, deliver, and assess evidence-based professional development programming across online, on-ground, and hybrid contexts at the undergraduate and graduate levels. (3) Motor Vehicle and Driving Checks: employees who operate a university vehicle or drive on university business must have a Motor Vehicle Report (MVR) run as part of the new hire process or as the requirement to drive is added to job responsibilities.
Remote Customer Support Specialist HTTravelsRemote Customer Support SpecialistGainesville, GARemoteThis role involves assisting clients throughout the travel planning process, responding to inquiries, coordinating information, and helping ensure a smooth and organized experience from initial request through final confirmation. You will play an important role in supporting clients, maintaining accurate records, coordinating travel-related details, and providing timely updates throughout the planning journey.
Travel Concierge Specialist HTTravelsTravel Concierge SpecialistAthens, GeorgiaRemoteIn this role, you will assist clients with travel planning support, itinerary coordination, scheduling assistance, and travel-related inquiries while helping create a seamless and enjoyable planning experience. As a Travel Concierge Specialist, you will serve as a key point of contact throughout the planning process, helping clients stay informed, organized, and supported from initial inquiry through travel confirmation.
Quality Assurance Specialist - Data Center Low Voltage IES Holdings IncQuality Assurance Specialist - Data Center Low VoltageSocial Circle, GAMust be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray). General Job Duties and Responsibilities: Develop, deliver, and reinforce trade‑related instruction focused on proper installation, material handling, and testing procedures through a combination of classroom training and hands‑on field coaching Lead the development of site-specific Quality Plans and Site Startup processes tailored to the unique characteristics of each project.
Pilgrim's Careers - Occupational Health Specialist - LPN 2Nd Shift Pilgrim's Pride Corp.Pilgrim's Careers - Occupational Health Specialist - LPN 2Nd ShiftGainesville, GAAll resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.
Remote Travel Support Specialist LivetripexperienceRemote Travel Support SpecialistAthens, GeorgiaRemoteIn this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish.
Occupational Health Specialist - LPN 2nd shift Pilgrim's Pride CorporationOccupational Health Specialist - LPN 2nd shiftGainesville, GAAll resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.
Retail Merchandising Field Specialist Channel PartnersRetail Merchandising Field SpecialistGainesville, GeorgiaPart timeA basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. At A Glance: If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don’t want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you!
NewHSE Consultant - Safety Specialist CBRE Group IncHSE Consultant - Safety SpecialistCovington, GAAid in maintaining specific plans, playbooks, and procedures for the assigned account or market area, making certain playbooks are current, complete, and implemented. Covington - Georgia - United States of America, McDonough - Georgia - United States of America, Social Circle - Georgia - United States of America.
Specialist Footwear Dick's Sporting Goods IncSpecialist FootwearAthens, GADelivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.