LN Concerts, Architectural Design Manager LIVE NATION ENTERTAINMENT INCLN Concerts, Architectural Design ManagerTukwila, WARemote$120,000–$150,000 / yearLive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
Manager, Materials Testing & Characterization TerraPowerManager, Materials Testing & CharacterizationEverett, WA$168,316–$252,475 / yearTerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications - all for significant human health benefits.".
Senior Manager - Mechanical Engineering Blue Origin Enterprises LPSenior Manager - Mechanical EngineeringSeattle, WA$183,807–$257,328.75 / yearand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. As a member of the Human Landing System (HLS) Sustaining Lunar Development (SLD) program team, your work will play a key role in developing lunar transportation systems that will return humans to the Moon and help extend human presence beyond the bounds of Earth.
Project Manager Granite ConstructionProject ManagerEverson, WashingtonEstablish and maintain working relationships with owners, agencies, subcontractors, corporate management, inspectors, etc., providing customer service to develop long-term partnerships with client base. Provide environment where dynamic project communication occurs between Project Engineers, Foremen, Superintendents and Construction Manager to ensure work is accomplished in an efficient, profitable, and safe manner.
Construction Project Manager Granite ConstructionConstruction Project ManagerPasco, WashingtonEstablish and maintain working relationships with owners, agencies, subcontractors, corporate management, inspectors, etc., providing customer service to develop long-term partnerships with client base. Provide environment where dynamic project communication occurs between Project Engineers, Foremen, Superintendents and Construction Manager to ensure work is accomplished in an efficient, profitable, and safe manner.
Traveling Senior Project Manager - MSG - Biotech/Pharma Turner Construction CoTraveling Senior Project Manager - MSG - Biotech/PharmaSeattle, WAKeep management informed on progress of project and budget through regularly scheduled Operation Review Meetings (ORMs). Reports to: Project Executive, Deputy Operations Manager or Operations Manager.
Senior Manager, Editorial Advertising Operations People IncSenior Manager, Editorial Advertising OperationsSeattle, WA$80,000–$100,000 / yearAs the Senior Manager, Editorial Advertising Operations, you will be responsible for packaging, operationalizing, and executing digital editorial sponsorship offerings on behalf of our advertising partners across iconic brands like Food & Wine, Travel + Leisure, Allrecipes, People, and more. We partner closely with Brand Marketing, Editorial, Video, Social, Sales, and Client Services to translate sold programs into scalable plans, build the infrastructure required for execution, and deliver clear launch guidance across on-site and off-platform channels.
Service Sales Manager CareerPaths NWService Sales ManagerLynnwood, WashingtonThis is a pivotal leadership role responsible for guiding a team of sales and project professionals in estimating, selling, and delivering HVAC and plumbing service projects — with a strong focus on revenue growth, operational efficiency, and profitability. If you are a results-driven leader with a passion for HVAC and mechanical services, a track record of sales success, and the ability to inspire and develop high-performing teams, we encourage you to apply.
Planning and Scheduling Manager II M. A. Mortenson CoPlanning and Scheduling Manager IIKirkland, WAMortenson is currently seeking a Planning and Scheduling Manager II responsible for performing complex planning and scheduling assignments on highly complex or multiple projects, and for leading and coordinating team members and processes to implement planning and scheduling strategy. Bachelor's degree in Construction Management, Engineering, or related field; or high school diploma with CHST, OSHA 500, and 12 years of construction experience, including seven years as a dedicated construction safety professional.
Program Manager ValidaTek IncProgram ManagerTacoma, WAOur commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. Communicate effectively with stakeholders at all levels, including DHA leadership, executives, project sponsors, and team members, providing clear updates on program objectives, progress, risks, and mitigation strategies.
Design Quality Manager Arup Group LtdDesign Quality ManagerSeattle, WA$140,000–$168,000 / yearThe role combines practical design leadership experience with project quality management expertise to drive technical excellence, risk reduction, compliance, and continual improvement throughout the design lifecycle. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference.
Program Manager III, Clinical Operations Community Health Plan of WashingtonProgram Manager III, Clinical OperationsSeattle, WAEssential functions and Roles and Responsibilities: Develop and foster relationships with senior Care Management leadership through ongoing collaboration on process improvement initiatives related to operational efficiency, workflow management, and analytical support. Have a minimum of five (5) years of experience in program management administration, including developing and/or implementing programs or leading teams that develop and implement programs in a healthcare setting.
Regional Sales Manager Assa Abloy ABRegional Sales ManagerWA$70,000–$80,000 / yearBiosite's purpose is to support the digital transformation of the construction industry, by being an innovator in developing technology and software solutions that give our customers peace of mind that they are in control of their sites. Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security.
Product Development & Category Manager Vale ConceptsProduct Development & Category ManagerSeattle, WAThe ideal candidate is equal parts project manager, product developer, food scientist, and operator—someone who enjoys building systems, sweating the details, and turning great ideas into successful products. The Product Development & Category Manager will own Vale's end-to-end product development pipeline, serving as the primary bridge between Marketing, Operations, Manufacturing, Quality, and external suppliers.
Clinical Data Manager SystimmuneClinical Data ManagerRedmond, WAFull timeIndependently develop DM documents including but not limited to Data Management Plans (DMP), Case Report Forms (CRFs), CRF Completion Guidelines, Edit Checks, UAT specifications, centralized monitoring plans, data flow and integrity plans, blinding plans, and data review plans. The Clinical Data Manager (CDM) plays a broad role in interfacing with clinical study teams, external partners, and vendors to design, configure, and test clinical database systems, conduct data review, and support company deliverables.
Manager Information Technology (M3) - Data Foundations Puget Sound EnergyManager Information Technology (M3) - Data FoundationsBothell, WA$156,400–$275,600 / yearStrong knowledge of modern data architecture patterns, including lakehouse architecture, dimensional and domain-oriented modeling, ETL and ELT, batch and streaming processing, event-driven integration, APIs, data contracts, semantic models, and reusable data products. Establishes service levels, service objectives, and key performance indicators for platform availability, pipeline reliability, data freshness, data quality, catalog and lineage coverage, data onboarding cycle time, product reuse, adoption, capacity, and cost.
NewManager, Technical Support Engineering Salesforce.com, Inc.Manager, Technical Support EngineeringSeattle, WA$123,100–$186,300 / yearThe Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated support projects and processes. Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
Sr. Manager - QA Ops, Investigations Bristol-Myers Squibb CoSr. Manager - QA Ops, InvestigationsBothell, WA$133,660–$161,968 / yearBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
NewManager, Technical Support Engineering Salesforce IncManager, Technical Support EngineeringSeattle, WA$123,100–$186,300 / yearThe Technical Support Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of success agents along with associated support projects and processes. Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs.
Principal Program Manager HDR, Inc.Principal Program ManagerVancouver, WAThis leader should be prepared to direct one of the most visible and complex infrastructure programs in North America, requiring seamless coordination across states, multiple federal agencies, tribal governments, and regional stakeholders, while delivering a resilient, multimodal crossing over a sensitive and highly regulated waterbody. This role demands a globally recognized leader in mega‑program delivery who brings demonstrated success overseeing large‑scale bridge, interstate, and corridor programs of national significance, integrating engineering excellence with environmental stewardship, political acumen, and innovative delivery strategies.
Program Manager - Design Janicki Industries IncProgram Manager - DesignWA$115,000–$150,000 / yearAdditionally, because of Janicki's work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. In addition to managing project teams, the Program Manager plays a vital role in supporting and advancing product development, business systems optimization, and strategic initiatives.
Slalom Flex Project Based- Engagement Lead Sr. Delivery Manager Slalom IncSlalom Flex Project Based- Engagement Lead Sr. Delivery ManagerWA$120–$150 / hourBacked by close partnerships with over 400 leading technology providers, our 10,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. As the engagement lead, you will oversee a complex, multi-phase program-guiding the transition, validating requirements, aligning stakeholders, and delivering a clear, execution-ready roadmap to move into implementation.
Manager, Technical Trainer Jones Lang LaSalle IncManager, Technical TrainerSeattle, WAWorking across Central, Operations, and Launch stakeholders, the Manager sets training strategy against business-unit-specific capability gaps, deploys the trainer team against prioritized sites, and converts certification into floor-tested capability through a recurring program of site Tech Drills. Lead, coach, and develop a team of seven Technical Trainers (P2) and one Technical Training Center Manager, setting clear performance expectations, conducting regular development conversations, and managing the team's deployment against prioritized sites and business-unit needs.
NewTechnical Product Manager ChewyTechnical Product ManagerBellevue, Washington$120,000–$190,000 / yearWe offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Chewy is seeking a Technical Program Manager to join the Customer Relationship Management (CRM) team leading cross-functional program delivery for transactional notifications.
Client Consulting Manager CBRE Group IncClient Consulting ManagerSeattle, WACBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Austin - Texas - United States of America, Bentonville - Arkansas - United States of America, Cleveland - Ohio - United States of America, Miami - Florida - United States of America, Nashville - Tennessee - United States of America, Seattle - Washington - United States of America.
NewTechnical Program Manager ChewyTechnical Program ManagerBellevue, WashingtonWe offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Chewy is seeking a Technical Program Manager to join the Customer Relationship Management (CRM) team leading cross-functional program delivery for transactional notifications.
Preconstruction Manager HITTPreconstruction ManagerSeattle, WA$100,000–$145,000 / yearJob Description: The Preconstruction Manager is responsible for all Preconstruction phase estimating services from initial programmatic intent through construction documents pricing for assigned projects. Estimating services include feasibility studies, budgets from conceptual design to bidding, comparative studies, value engineering and presentation of the same to both internal and external clients.
Property Manager CCSWWProperty ManagerSeattle, Washington$31.23–$34.74 / hourFull timeThe Property Manager is responsible for the day-to-day administrative operations, including the lease-up of new tenants and recertification of current tenants, overseeing the turnover of units, fiscal management of operations, maintenance and building operations, processing accounts payables, accepting rent, and participating as a member of the management team. Inspired by this vision, CHS develops, owns and manages affordable housing programs for low-income families and individuals; currently including 2,100 units of housing in 50 different buildings across Western Washington.
PROGRAM MANAGER Moses Lake Industries, Inc.PROGRAM MANAGERMOSES LAKE, WA$85,000–$125,000 / yearProduct Change Notification (PCN): Prepare PCN notifications for assigned MOCs, including data presentation, SPC documentation, generic and customer-specific notification forms, and additional requirements such as CoA comparison tables and MERF compliance. End-to-End Product Oversight: Manage and coordinate all aspects of multiple technical products, including product development, market analysis, supply chain optimization, cost structure evaluation, and profitability assessment.
Release Manager, Publishing (6 month project hire) Skydance Media, LLCRelease Manager, Publishing (6 month project hire)WA$85,000–$102,000 / yearIf you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team at https://skydance.com/report-suspected-fraud/ . As part of a global storytelling company defined by iconic worlds and multigenerational fandom, we see gaming not as an extension of our brands, but as one of the most powerful ways their stories come to life and evolve alongside the audiences who love them.
RCS Special Technology Engineering Manager (Level K) The Boeing CoRCS Special Technology Engineering Manager (Level K)Tukwila, WA$151,300–$204,700 / yearCandidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership.". The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Enterprise Sourcing Manager T-Mobile US IncEnterprise Sourcing ManagerBellevue, WA$88,100–$158,800 / yearThis role leads end to end sourcing and contracting activities - from category strategy development and RFP execution through contract negotiation and management - ensuring T-Mobile secures best in class suppliers and terms that that align with corporate objectives and operational needs. This position uses data-driven insights, modern AI-powered tools, and market intelligence to drive cost efficiency, mitigate supply risk, and continuously improve supplier performance across a sophisticated and high-visibility category portfolio.
Enterprise Sourcing Manager T-Mobile USAEnterprise Sourcing ManagerBellevue, WashingtonThis role leads end to end sourcing and contracting activities - from category strategy development and RFP execution through contract negotiation and management – ensuring T-Mobile secures best in class suppliers and terms that that align with corporate objectives and operational needs. This position uses data-driven insights, modern AI-powered tools, and market intelligence to drive cost efficiency, mitigate supply risk, and continuously improve supplier performance across a sophisticated and high-visibility category portfolio.
Workplace Experience Manager Hubble NetworkWorkplace Experience ManagerSeattle, WA$86,000–$145,000 / yearIn their previous lives, the founding team has been successful in raising $100s of millions in venture funding, developing the Amazon Sidewalk network, launching billions of dollars of space assets, and leading their teams to successful exits, both through acquisition and IPO. Manage and continuously evolve a vendor ecosystem across facilities, cleaning, food & beverage, security, and more; negotiating contracts, holding partners accountable to SLAs, and continuously evaluating market alternatives.
Program Delivery Manager, AMER Activations Jones Lang LaSalle IncProgram Delivery Manager, AMER ActivationsSeattle, WAWhat your day-to-day will look like: Lead operations for Activations, Dogs at Work, and Community Banana Stands programs by supporting expansion to new AMER markets, ensuring alignment with portfolio strategy, and maintaining program health and customer satisfaction across all delivery channels. The ideal candidate brings a proactive, hands-on leadership style with the ability to manage complex operations, empower teams, and maintain unwavering focus on customer satisfaction in a fast-paced, dynamic environment.
Senior Manager, Accounting, Financial Systems Brex IncSenior Manager, Accounting, Financial SystemsSeattle, WARemote$210,000–$263,250 / yearBy combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. The primary responsibility involves owning the business roadmap for our core FinSys environment, ensuring that our systems, configurations, workflows, and data structures support scalable, accurate, and well-controlled financial operations.
Finance Operations, Senior Manager PricewaterhouseCoopers LLPFinance Operations, Senior ManagerSeattle, WA$124,000–$280,000 / yearAs a Manager, you will lead client engagement workstreams, oversee high-performing teams, and independently solve complex business and operational challenges to deliver high-quality outcomes. This role requires collaboration across business, finance, and technology stakeholders to help clients enhance performance management capabilities and enable more strategic, data-driven finance organizations.
NewFinance Solutions - Fp&A Consultant - Senior Manager PwCFinance Solutions - Fp&A Consultant - Senior ManagerSeattle, WA$124,000–$280,000 / yearAs a Manager, you will lead client engagement workstreams, oversee high-performing teams, and independently solve complex business and operational challenges to deliver high-quality outcomes. This role requires collaboration across business, finance, and technology stakeholders to help clients enhance performance management capabilities and enable more strategic, data-driven finance organizations.
NewFinance Solutions - Fp&A Consultant - Manager PwCFinance Solutions - Fp&A Consultant - ManagerSeattle, WA$99,000–$232,000 / yearAs a Manager, you will lead client engagement workstreams, oversee high-performing teams, and independently solve complex business and operational challenges to deliver high-quality outcomes. This role requires collaboration across business, finance, and technology stakeholders to help clients enhance performance management capabilities and enable more strategic, data-driven finance organizations.
AI Transformation Manager Sia Partners SASAI Transformation ManagerBellevue, WA$142,800–$147,900 / yearSia maintains offices and coworking arrangements across multiple U.S. markets, including New York City, Charlotte, Greater Seattle, San Francisco Greater Bay Area, Los Angeles, Houston, Atlanta, Baltimore, Chicago, Washington D.C. Work Authorization. Since 2000, we have guided energy companies (oil & gas and utilities), transportation, industrial and processes manufacturing leaders through growth strategies, business transformation, digital modernization, energy transition, regulatory challenges, application of AI technologies, and Industry 4.0 advancements.
ERM Program Manager F5 IncERM Program ManagerLiberty Lake, WA$142,400–$213,600 / yearManagement Responsibility: Employee management including but not limited to interviewing and hiring candidates for open positions, onboarding, establishing goals, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance evaluations, approving paid time-off (PTO), developing performance improvement plans, and taking disciplinary action. On this team, you will have the opportunity to demonstrate your strong leadership, communication and project management skills, and your ability to work effectively with cross-functional teams to execute on a wide variety of initiatives.
Treasury Management Commercial Services Group Manager Washington Trust BankTreasury Management Commercial Services Group ManagerSpokane, WA$106,458–$159,728 / yearPart timeDrives customer acquisition and retention by providing direct support to Treasury Management Sales Officers, business line partners, and customer support teams, including technical product training and ongoing maintenance and service for commercial clients. Manages the Treasury Management Commercial Service Group and Treasury Management Associates to ensure delivery of high level operational and technical service support for all treasury management products and services.
Operations Manager, Continuing Education HIGHLINE COMMUNITY COLLEGEOperations Manager, Continuing EducationDes Moines, WAManage department employees by recruiting, hiring, training, supervising, assigning work, conducting performance evaluations, and administering disciplinary and termination actions as appropriate; Establish and maintain workflows, service expectations, and operational consistency among staff; Provide immediate, clear, and direct performance feedback and ensure any behavioral or performance problems are corrected promptly; Schedule work assignments and hours in conjunction with frontline support staff and serve as a primary backup for front desk coverage when required; Partner with department directors to translate institutional goals into actionable day-to-day processes. Strong interpersonal, business writing, and oral communication skills; Proficiency in Microsoft Office, and Google Workspace; Ability to use sound, independent judgment in decision-making and working with external partner organizations; Experience in higher education or working in a self-support department; Strong proficiency in database management, and financial tracking software; Ability to navigate complex organizational policies; Bilingual or multilingual ability.
Global Sustainability & Compliance - Trade & Customs Compliance Import Manager Costco Wholesale CorpGlobal Sustainability & Compliance - Trade & Customs Compliance Import ManagerIssaquah, WADescription of Position The Trade & Customs Compliance department is responsible for international trade compliance programs, including U.S. Imports, Supply Chain Security, Trusted Trader, U.S. Exports, and Global Sanctions. The Trade & Customs Compliance Import Manager will lead and manage team activities, projects, and programs to ensure that Costco is in full compliance with all applicable international trade laws, regulations, restrictions, and company policies.
Manager, Technical Services Jubilant Pharmova LtdManager, Technical ServicesSpokane, WA$118,500–$189,600 / yearIn-depth understanding of cGMP's, European regulatory requirements, relevant USP chapters, and scientific principles associated with clean room operations and room classifications as they apply to media fills, sterilization and depyrogenation (dry heat and steam), endotoxin reduction, and microbiological monitoring and control. Oversee team review of data summaries generated by other departments, assessment of the data for potential trends or conditions that may adversely impact the quality of the sterile products being manufactured, and ensure that corrective action measures are implemented when required/warranted.
Finance Solutions - FP&A Consultant - Manager PricewaterhouseCoopers LLPFinance Solutions - FP&A Consultant - ManagerSeattle, WA$99,000–$232,000 / yearAs a Manager, you will lead client engagement workstreams, oversee high-performing teams, and independently solve complex business and operational challenges to deliver high-quality outcomes. This role requires collaboration across business, finance, and technology stakeholders to help clients enhance performance management capabilities and enable more strategic, data-driven finance organizations.
Construction Manager E-Technologies Group LLCConstruction ManagerPasco, WAWe're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. You will report to the lead PM of a given project, working transparently to ensure any issues with the installation portion of the project are addressed in a timely manner and that proactive measures are taken to ensure deadlines and scope expectations are met and exceeded.
Construction Manager AKS Engineering & ForestryConstruction ManagerKirkland, WashingtonAKS Engineering & Forestry (AKS) is looking for a full-time Construction Manager/Owner’s Representative who will play a vital role in successfully delivering complex private and public development projects. You have a "Do what needs to be done" mindset, taking ownership beyond assigned tasks and stepping in wherever needed to keep projects, teams, and customers supported and running smoothly.
Construction Cost Manager, NA Design & Construction Governance, Global Engineering Services, GEMS D&C, Cost Management Amazon.com IncConstruction Cost Manager, NA Design & Construction Governance, Global Engineering Services, GEMS D&C, Cost ManagementBellevue, WAThis is an individual contributor role that operates with moderate autonomy on defined workstreams, seeking guidance from the Cost Management Manager on strategic direction while independently managing day-to-day cost functions across assigned projects. The NA Design & Construction (D&C) Cost Management team within Global Engineering Services (GES) is seeking a passionate and motivated Construction Cost Manager to manage and support a portfolio of industrial construction projects in North America.
Manager, Staff Engineering - Cryptography Geico InsuranceManager, Staff Engineering - CryptographySeattle, WA$130,000–$260,000 / yearAs a Manager of Engineering, you will: Work with your senior leadership to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time. The Engineering Manager is a leader who works with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions as well as leverage engineering solutions to solve critical operational problems.