Charlotte, NC30+ days ago
p>Required Qualifications: • 5 plus years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education • 6 plus years of experience in process engineering, workforce analytics, task mining, automation, or related fields, supported by work experience, training, military service, or education • Strong delivery and project management experience with a track record of managing multi?persona, multi?application observation programs • Deep experience in process engineering, operational transformation, or workflow redesign • Proven ability to translate observed tasks into structured SOPs or automation?ready requirements.
Desired Qualifications:
• Experience collaborating with AI/ML teams or working in AI?enabled environments • Background in digital twins, productivity analytics, process mining, or task intelligence platforms • Familiarity with tools such as SKAN.ai, clickstream analytics, or observation?based discovery systems • Ability to work across technical and business teams to drive insight?rich, outcome?focused analysis.