Peak Seasonal Repair Specialist SafelitePeak Seasonal Repair SpecialistRichmond, VA$20.75ā$20.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. ā¢ Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Peak Season Repair Specialist SafelitePeak Season Repair SpecialistRichmond, VA$20.75ā$20.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. ā¢ Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Repair Specialist SafeliteRepair SpecialistMidlothian, VALearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. ā¢ Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
SAFETY & ENVIRONMENTAL SPECIALIST Carter Machinery Company, IncSAFETY & ENVIRONMENTAL SPECIALISTMechanicsville, VA$79,000ā$101,000 / yearIn addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. The Safety and Environmental Specialist works closely with the EHS team to implement and coordinate and further the safety, health, and environmental program of all of Carter Machinery's locations and departments.
NewMARKETING EXECUTION SPECIALIST Carter Machinery Company, IncMARKETING EXECUTION SPECIALISTMechanicsville, VA$64,000ā$83,000 / yearThe Marketing Execution Specialist is responsible for the execution of assigned business unit tasks including coordination with internal and external resources, researching/gathering content, overseeing production of tactics (digital and traditional), tracking MROI (Marketing Return on Investment) and recommending plan modifications based on performance, and communicating results to Marketing Program Managers and the larger marketing team. Strong Interpersonal skills: ability to instantly connect with a range of subjects and personality types (customer, technician, corporate); excellent customer satisfaction skills, with the ability to build strong internal and external relationships.
Account Support Specialist Emerging Blue, Inc.Account Support SpecialistRichmond, VAThis role serves as a critical partner to the sales team by ensuring operational excellence, account coordination, order management, reporting accuracy, and exceptional customer support for the brandās most important partners. We are seeking a highly organized, detail-oriented, and customer-focused Key Account Support Specialist for our client to support the growth and execution of strategic key accounts across retail, wholesale, and distribution channels.
Senior Volunteer Recruitment Specialist American Red Cross Blood ServicesSenior Volunteer Recruitment SpecialistRichmond, VAp>AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs.
Field Marketing Specialist 2 Sodexo SAField Marketing Specialist 2Richmond, VAWhat You Bring strong marketing background and writing skills; strategic leadership, talent management, as well as exceptional communication and project management skills; strong computer skills, best-in-class presentation skills, with extensive PowerPoint experience; team development skills; client relationship skills and the ability to quickly respond to client and management needs; Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Marketing Specialist, Government HKS IncMarketing Specialist, GovernmentRichmond, VA$72,000ā$115,000 / yearli>Collaborates with Business Development on competitive intelligence, client and competition research as needed to support prepositioning pursuit efforts including preparation and implementation of client capture plans for target clients. Participates on the pursuit submission process with pursuit team on go/no-go efforts, pursuit strategy, requirements, scheduling, assignments and maintains deadlines with marketing managers or on own for select pursuits.
Process Improvement Specialist Vulcan Materials CoProcess Improvement SpecialistVA$83,220ā$124,860 / yearAbility to inspire creativity, integrity, stewardship and loyalty with peers; High degree of aggregate plant and product knowledge; Thorough understanding of aggregate qualities, blending scenarios and plant setups to determine how proposed mine plans and plant changes could impact a plant's ability to meet quality and state agency requirements; Ability to anticipate, plan and coordinate events, and proactively think through hypothetical "what if" scenarios to develop contingency plans; Excellent written and oral communication skills including presentation and speaking skills in group settings. Provide assistance to Division Operations, Technical Services, and Operations Support groups to test, analyze and improve aggregate production plant efficiencies while producing a quality product along with field application of hardware and software related to automated plant controls and data collection.
NewClinical Pharmacy Specialist - Southside Regional Medical Center Bon Secours Mercy Health IncClinical Pharmacy Specialist - Southside Regional Medical CenterPetersburg, VAli>Patient focused activities may include but are not limited to in-person/telephonic pharmaceutical care clinics or patient care areas, therapeutic drug monitoring programs, consult agreements and programs to support ministry and/or state-wide initiatives. Essential Functions: In collaboration with the interdisciplinary care team, conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment and evaluates treatment effectiveness.
NewClinical Pharmacy Specialist ā Southside Regional Medical Center Bon Secours Mercy HealthClinical Pharmacy Specialist ā Southside Regional Medical CenterPetersburg, VirginiaPatient focused activities may include but are not limited to in-person/telephonic pharmaceutical care clinics or patient care areas, therapeutic drug monitoring programs, consult agreements and programs to support ministry and/or state-wide initiatives . Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Controls Specialist Integrated Resources, IncControls SpecialistRichmond, VAThe role requires the ability to work effectively with employees at all levels and external stakeholders, consistently apply good business judgment, and manage multiple priorities while meeting deadlines. Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor (preferred discipline: Accounting, Finance, and Business).
NewSpecialist (Operations) Sparks GroupSpecialist (Operations)Richmond, VAp>Download the Sparks Group mobile app from Apple App Store or Google Play.. Responsibilities:Shipment Tracking & Monitoring: Track, trace, and monitor freight shipments proactively, ensuring real-time status updates and comprehensive documentation.
Client Success Specialist Atlantic Constructors, Inc.Client Success SpecialistRichmond, VAThis position is more than administrative support-it is a front-facing, relationship-driven role responsible for creating a seamless, elevated, and memorable experience for our clients, partners, and leadership. The ideal candidate thrives in a fast-paced environment, anticipates needs before they arise, and brings an outstanding personality that naturally builds trust, excitement, and connection.
Controls Specialist Ampcus IncorporatedControls SpecialistRichmond, VAul style="font-family:'calibri';font-size:10pt">Preparing cost forecasts, processing invoices, monitoring actual project costs, and communicating key updates to project stakeholders. Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor (preferred discipline: Accounting, Finance, and Business).
Title Agent / Right of Way Specialist ESPO CorporationTitle Agent / Right of Way SpecialistGlen Allen, VA$32ā$35 / hourstrong>www.espocorp.com. View all open jobs at www.espocorp.com/jobs.
Marketing Specialist Stride, Inc.Marketing SpecialistRichmond, VirginiaIn this role, you will support our schools by collaborating with cross-functional teams-including creative, demand generation, web, analytics, email, product, organic social, enrollment, and external agencies-to deliver marketing programs with accuracy and consistency. Reporting to the Manager of School Marketing, you will help execute omni-channel campaigns that drive new student enrollment and increase engagement across Stride's portfolio of online schools.
Product Marketing Specialist Stride, Inc.Product Marketing SpecialistRichmond, VirginiaThis includes working with stakeholders to deeply understand the target segment, understand product and program opportunities, set strategic campaign objectives, develop a campaign launch plan, partner with internal or external teams to develop appropriate communications elements for use in multiple on-and off-line channels, and influence opportunities to refine roadmaps. Reporting to the Senior Director of Product Marketing, the Product Marketing Specialist is responsible for deeply understanding customer targets, crafting compelling positioning and messaging, and creating omni-channel campaigns to drive enrollment and improve retention, supporting the company's portfolio of programs.
Service to the Armed Forces Specialist (SAF), Mobile American Red Cross Blood ServicesService to the Armed Forces Specialist (SAF), MobileFort Lee, VAOutreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment Mobility Requirements: U.S. citizenship is required.
SEO & AI Visibility Specialist EAB Global, Inc.SEO & AI Visibility SpecialistRichmond, VA$62,500ā$71,500 / yearp>The SEO & AI Visibility Specialist will play a pivotal role in driving organic traffic growth and enhancing the online visibility of EAB's higher education clients across both traditional search engines and AI-driven discovery platforms (e.g., Google AI Overviews, ChatGPT, Bing Copilot, Perplexity). The role will be based in either Richmond, VA or Washington, D.C. Primary Responsibilities: Compile and synthesize data across reporting platforms to evaluate performance and communicate impact to partners in higher education, educating partners and advocating for recommended changes.
Senior Project Controls Specialist Aspen Technical Staffing, IncSenior Project Controls SpecialistGlen Allen, VAThe Senior Project Controls Specialist is responsible for leading and executing project controls processes in collaboration with the internal Project Management team. Bachelor's degree in Engineering, Construction Management, or a related field with a minimum of three (3) years of direct project controls experience; OR.
Account Specialist Sales KeHE Distributors LLCAccount Specialist SalesRichmond, VAli>Identify and communicate new customer opportunities including Kehe Direct within the sales territory that are not current customers, research needs, develop a strategy, design and present a proposal to store management and follow up as needed. Coordinate and present educational seminars to the store level personnel following as approved by the Account Manager to support new item introductions, trends, holiday events, ethnic cuisine, etc.
Account Specialist - Sales KeHE Distributors, LLCAccount Specialist - SalesRichmond, VirginiaIdentify and communicate new customer opportunities including Kehe Direct within the sales territory that are not current customers, research needs, develop a strategy, design and present a proposal to store management and follow up as needed. Coordinate and present educational seminars to the store level personnel following as approved by the Account Manager to support new item introductions, trends, holiday events, ethnic cuisine, etc.
Cycling Specialist - Carytown Bicycles - Henrico, VA Specialized Bicycle Components, Inc.Cycling Specialist - Carytown Bicycles - Henrico, VAHenrico, VAA Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention.
Intake Specialist Allen Allen Allen & AllenIntake SpecialistRichmond, VAProvides excellent client service by establishing a rapport with callers, using appropriate voice tone, clear enunciation, respectful words, as well as empathy for their situation and needs. The Intake Specialist's primary function is to provide outstanding client service while handling calls from prospective clients efficiently and effectively.
IT SPECIALIST - Part Time, Flexible Schedule University Health Services IncIT SPECIALIST - Part Time, Flexible SchedulePETERSBURG, VAWith its headquarters in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington D.C., Puerto Rico and the United Kingdom. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware.
Contractor Relations Specialist Classic Granite and MarbleContractor Relations SpecialistPowhatan, VAConduct incidental activities necessary to complete projects (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) Present warranty and available financing options to customers. The Contractor Relations Specialist is fully responsible for managing each job from beginning to end, requiring both external communication with contractors/customers and internal communication with CGM departments.
Senior.Project Controls.Specialist.. Pyramid Consulting, IncSenior.Project Controls.Specialist..Glen Allen, VA$67ā$72 / hourYou can access our privacy policy here. Immediate need for a talented Staff Project Control Specialist This is a 12 months contract opportunity with long-term potential and is located in Glen Allen, VA (Onsite).
Learning and Development Event Specialist (Contractor) Stride, Inc.Learning and Development Event Specialist (Contractor)Richmond, VirginiaIt is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. developing and establishing programs for employee and management training and organizational effectiveness programs to meet the needs of This role focuses on creating engaging, interactive learning environments that drive participation, deepen understanding of products and services, and support implementation for educators, leaders, and partners.
AI Adoption Specialist DPR Construction IncAI Adoption SpecialistRichmond, VACreate educational materials and resources that help employees understand AI concepts and explore practical applications, including: ā¢ Structured curricula and learning paths ā¢ Hands-on workshops and labs ā¢ Prompt libraries and example use cases tailored to business needs ā¢ Job aids, playbooks, and self-service resources ā¢ Develop and maintain AI use cases and prompt libraries aligned to user requirements, roles, and DPR business practices. DPR is seeking a highly people-centric AI Adoption Specialist to accelerate AI maturity across the organization by empowering employees to confidently and effectively use self-service AI tools such as ChatGPT, Microsoft Copilot, and DPR-developed AI solutions.
Field Sales Livestock Diagnostics Specialist Idexx Laboratories IncField Sales Livestock Diagnostics SpecialistVARemote$90,000ā$110,000 / yearAn innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Category Sales Specialist - Tool & Safety Equipment Ferguson Enterprises IncCategory Sales Specialist - Tool & Safety EquipmentRichmond, VA$3,600ā$7,791.30Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Build and maintain consultative sales relationships with new and existing clients, including business development initiatives, providing product suggestions and expertise, and collaborating with clients and internal partners at all levels to promote Ferguson products.
Marketing Specialist - Mission Critical HKS IncMarketing Specialist - Mission CriticalVA$72,000ā$115,000 / yearli>Collaborates with Business Development on competitive intelligence, client and competition research as needed to support prepositioning pursuit efforts including preparation and implementation of client capture plans for target clients. Participates on the pursuit submission process with pursuit team on go/no-go efforts, pursuit strategy, requirements, scheduling, assignments and maintains deadlines with marketing managers or on own for select pursuits.
NewSenior.Project Controls.Specialist.. Pyramid, IncSenior.Project Controls.Specialist..Glen Allen, VA$67ā$67 / hourFull timeAnalyze and evaluate schedule management involving the critical path method of scheduling techniques, estimating, project cost management, forecasting and document control. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
Audio Visual Specialist A3TAudio Visual SpecialistFort Lee, VirginiaThe Audio-Visual Specialist shall provide daily on-site operational and sustainment support for installed classroom audiovisual equipment (hardware, software, and ancillary and associated items of equipment to include networking and video tele-training (VTT) for TRADOC Enterprise Classroom Program (ECP) classrooms. In addition to the CEOās recognition as an āAll-Star Entrepreneurā, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine!
Client Service Specialist TowneBankClient Service SpecialistGlen Allen, VAThe Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business and renewal proposals, and providing excellent service via telephone, email, and in-person interactions to answer questions and resolve issues. Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
Contracts and Acquisition Specialist - Clearance Required Logistics Management InstituteContracts and Acquisition Specialist - Clearance RequiredFort Gregg-Adams, Virginia$76,000ā$130,000 / yearp style="margin-bottom:8pt">The Contracts and Acquisition Specialist will provide subject matter expertise in the federal acquisition process and Federal Acquisition Regulations (FAR), acquisition and contract planning and preparation, procurement strategies, contract management, and acquisition/contract documentation support and tracking, software procurement and Licensing Management. Further responsibilities include responding to internal taskers as needed, attending meetings to represent the Program Management Office as the point of contact, and responding to client requests regarding Contracting and Acquisition Information.
NewContracts and Acquisition Specialist Clearance Required Logistics Management InstituteContracts and Acquisition Specialist Clearance RequiredVA$76,000ā$130,000 / yearp>The Contracts and Acquisition Specialist will provide subject matter expertise in the federal acquisition process and Federal Acquisition Regulations (FAR), acquisition and contract planning and preparation, procurement strategies, contract management, and acquisition/contract documentation support and tracking, software procurement and Licensing Management. Further responsibilities include responding to internal taskers as needed, attending meetings to represent the Program Management Office as the point of contact, and responding to client requests regarding Contracting and Acquisition Information.
NewVAFAIRS Specialist Virginia Farm Bureau FederationVAFAIRS SpecialistRichmond, VAli>Help to motivate diverse clientele pursuing new agricultural enterprises and facilitate development of their proposals whereby producers can aggressively pursue the direct and value-added marketing of agricultural commodities, renewable energy and related niche markets. It provides leadership, education, and technical assistance to clients pursuing direct and value-added marketing opportunities, including developing business plans, grant applications, and project strategies.
EXECUTIVE OPERATIONS SPECIALIST U.S. Department of DefenseEXECUTIVE OPERATIONS SPECIALISTFort Lee, VA$131,385ā$170,806 / yearTo qualify for Executive Operations Specialist your resume and supporting documentation must support: A. Creditable specialized experience includes:GS-14- Demonstrating mastery of commissary operations, governing laws, regulations, policies, business strategies, and program milestones to effectively support senior Agency leadership.- Within the best qualified category, candidates are referred in the following order: adjudicated veterans preference candidates with 10-point preference, adjudicated veterans preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
IT Specialist (Systems Analysis) U.S. Department of DefenseIT Specialist (Systems Analysis)Fort Lee, VA$94,514ā$144,540 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG): In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.
Software Application Specialist Motorola Solutions IncSoftware Application SpecialistVARemote$60,000ā$80,000 / yearli>Please note that this position may involve working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and will require passing a stringent fingerprint background check administered by Motorola Solutions' customers. Project Management Support: Partner with Project Managers and Program Directors throughout the project lifecycle, from inception to conclusion, to ensure timely delivery of software solutions while adhering to scope and budget constraints.
Customer Service Specialist ā Growth Opportunity Research Marketing and Innovations Inc.Customer Service Specialist ā Growth OpportunityRichmond, VAFor the right person, this role provides a path for growth through the development of business, logistics, and operations expertise, with opportunities to assume greater responsibility, help improve processes, and advance into leadership positions over time. We are looking for someone who takes pride in providing excellent customer service, enjoys solving problems, and wants to grow with a stable and successful company.
Warehouse Associate & Inventory Specialist - Growth Opportunity Research Marketing and Innovations Inc.Warehouse Associate & Inventory Specialist - Growth OpportunityRichmond, VAIf you are the type of person who shows up on time, takes ownership of your work, and wants to be part of a team that values reliability and integrity, we'd like to meet you. For the right candidate, there is potential for advancement into inventory control, shipping and receiving leadership, or warehouse management responsibilities.
Enrichment Specialist - Power Scholars Academic Enrichment Program -Summer 2026 ( Dumbarton Elementary- Henrico , VA) YMCA of Greater RichmondEnrichment Specialist - Power Scholars Academic Enrichment Program -Summer 2026 ( Dumbarton Elementary- Henrico , VA)Henrico, VASpecific duties include development of relevant lessons; ensuring academic and social development of scholars; identifying scholar needs and creating original instructional plans; monitoring scholars' progress and making adjustments; working to create a safe and productive learning environment; providing mentorship to Assistant Teachers and volunteers; and supervising scholars in in-person day to day activities as well as special functions, such as field trips. The YMCA of Greater Richmond is seeking enthusiastic, passionate education professionals (certified teachers) to serve as Enrichment Specialists in our in-person Power Scholars Academy Summer Program in the Henrico area at Dumbarton Elementary.
Staff Project Controls Specialist GTTStaff Project Controls SpecialistGlen Allen, VAJob SummaryThe Staff Project Controls Specialist leads project controls processes in partnership with internal project management teams to ensure project deliverables are executed within budget and schedule. Key Duties and ResponsibilitiesProject Controls & PlanningLead project controls activities to support execution within approved budget and schedule.
Career and Transition Specialist St Joseph's VillaCareer and Transition SpecialistRichmond, VASpecific responsibilities include conducting assessments of participants interests and abilities, providing instruction from evidence-based sources (Career Choices, O*net, and MECA), coordinating with collaborative partners (One-Stop Workforce Centers, Local Businesses, Local Institutes of Higher Education and Vocational Training programs, etc.), supporting the students career and academic choices, and coordinating community-based experiences. They must be able to instruct using a variety of delivery methods including lecture, tactile engaging opportunities, small groups, collaborative instruction, and self-directed learning that motivate students through classroom and training location instruction that will enable them to learn basic life, academic and employability skills.
Sales Support Specialist (Commercial Lending Assistant) First Citizens BancShares IncSales Support Specialist (Commercial Lending Assistant)Short Pump, VAul>Ongoing Sales Support: Provide ongoing sales support to Lenders, including identifying sales and cross sell opportunities, coordinating materials for presentations, setting up sales calls, maintaining prospect lists, and making joint calls as needed. Ongoing Credit Servicing Support: Resolving documentation exception issues, maintaining service levels, updating financial statements, and preparing files for all portfolio reviews.
Human Resource - Compliance and Training Specialist Securitas Security Services USA IncHuman Resource - Compliance and Training SpecialistRichmond, VA$50,000ā$52,000 / yearli>May perform additional security services functions as permitted under any required Security Officer license and as specified for the assigned site(s), in addition to Training Officer duties. Uses appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-playing, and computer based training.