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This role sets expectations, coaches performance, oversees renewals and risk management, establishes customer health monitoring and engagement processes, drives account expansion strategies, and partners cross-functionally to ensure a seamless and effective customer experience. The Customer Success Team Manager is responsible for leading, developing, and scaling the Customer Success Manager (CSM) team to ensure Protocall customers consistently realize measurable value from Protocall's Welltrack Ecosystem of solutions.

<h2><strong><span>ProtoCall Services delivers behavioral health care in the moments that matter.</span></strong></h2>
<p><span>We help our customers ensure their clients, students, and communities have immediate access to care when and where it’s needed most, creating compassionate connections that improve and strengthen behavioral health intervention and recovery.</span></p>
<p><span>ProtoCall was founded in 1992 as a division of the non-profit Metro Crisis Intervention Services, an agency providing crisis line services in Portland, Oregon. The initial goal was to leverage the existing 24/7 infrastructure and professional staffing to create an additional funding source to help support the agency’s local crisis programs. In 1997, ProtoCall Services was incorporated as a privately held entity and has since expanded into a sophisticated 24-hour behavioral health contact center and digital products used by over 500 organizations and responding to more than 600,000 calls annually.</span></p>
<p><span>Certainly much has changed since 1992, but just like the founders at Metro Crisis, our fundamental mission of providing access to care in times of crisis remains the core of our work.</span></p>
<p><span>We are telephonic first responders. We are mental health paramedics. We go in, tie in a tourniquet to stop the (emotional) bleeding, and refer callers to someone who can follow the healing process closely. We are there to keep the caller safe in that moment.</span></p>
<p><span>Whether you’re just starting your career or looking for your next opportunity, we’re a growing company that’s full of opportunities.</span></p>
<p><span>If you are committed to quality and to offering the best of yourself to a team that improves access to care when it’s needed most, consider joining us!</span></p>

Protocall Services Inc

FULLY REMOTE: Customer Success Team Manager in Michigan

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These may include new oncology diagnoses, patients with difficult family dynamics, hospice patients, patients facing end of life issues, placement issues such as ECF or Rehab and other patients to meet the need of the case management team. Collects and assesses data related to individual health care needs including: past medical history, current health status and treatment, necessity/appropriateness for services and setting and follow-up needed to meet needs.

Trinity Health Corporation

Case Manager Social Worker

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YEAR

As part of a fast-moving organization focused on AI-powered vehicle security solutions, this leader will partner closely with Product, Software Engineering, AI/ML, Security, Legal, and our parent company's digital teams to ensure that data is accurate, trusted, secure, and actionable. They will help transform data generated from connected devices, cloud services, customer interactions, and AI systems into insights that drive product innovation, operational excellence, and business growth.

Canopy

Engineering Manager, Data Platform and Governance

Workable

The Regional Operations Manager provides leadership and strategic direction for warehouse, customer service, inventory, and logistics operations across multiple company-owned distribution locations within an assigned region. EDUCATION: Bachelor's degree in Business, Supply Chain, Operations Management, or a related field required, or an equivalent combination of education and experience; 1 year of relevant experience may substitute for 1 year of degree.

Wilsonart

Regional Operations Manager Northeast

The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. GENERAL SUMMARY: The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.

Henry Ford Hospital

Case Manager - Part Time - Days - West Bloomfield

The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.

Case Manager - Full Time - Day Shift - Wyandotte

Case Manager - Full Time - Day Shift - Macomb

Case Manager - Part Time - Nights - West Bloomfield

Case Manager - Social Worker - Transplant - Full Time - Days

Case Manager - Part Time - Days - Wyandotte

Case Manager - Full Time - Days

Case Manager - Full Time - Days - West Bloomfield

Case Manager - Contingent - Days - Macomb

Meaningful Impact: You will be at the forefront of the mental health revolution, directly improving patient outcomes by educating healthcare providers on the clinical efficacy of TMS Therapy and ensuring that those in need have access to life-changing care. In this field-based role, you will be the face of Greenbrook, establishing us as the leader in Transcranial Magnetic Stimulation (TMS) Therapy by building long-term relationships with key healthcare providers.

Neuronetics / Greenbrook Mental Wellness Centers

Regional Account Manager (Greenbrook)

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POSITION SUMMARY: The Assistant General Manager (AGM) assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, inventory control, customer service, leadership development, associate morale and other duties as assigned. Coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.

BPS Direct LLC

Assistant General Manager

This role starts as a Junior Project Manager supporting a Project Manager with a strong focus on advanced Microsoft Excel work, and can grow into a full Project Manager position overseeing large-scale robotics and automation programs. You will initially be based on-site in Auburn Hills for approximately the first 48 months, working closely with a team of Project Managers and Junior Project Managers to support project execution and strengthen the teams Excel capabilities.

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Actalent Inc

Project Manager

1+ years management or supervisory experience in restaurant, hotel, retail or general business required *2+ years casual dining or full-service restaurant management experience preferred. We offer an in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at the top of your game.

Red Lobster Hospitality LLC

Restaurant Manager

Collaborate with HR partners and hiring managers to develop a workforce staffing plan for recruitment strategy for business units, both in terms of short term and long-term needs, that ensures a top talent pipeline while understanding hiring forecasts and priorities. Minimum 8 years of full cycle recruiting experience in the staffing industry or corporate human resources environment including implementing sourcing strategies such as job boards, associations, employee referral programs, social media and internet searches.

<h2><strong>DRIVEN TO SUCCEED</strong></h2>
<p>It all began in 1976 as Jack Roush performance engineering. Since then, Roush has grown to become recognized internationally as a premier provider of engineering and product development solutions, with over 4,000 employees in facilities across the globe.</p>
<p>We have strategically acquired skills and expertise in areas such as rapid prototyping, advanced composites, design and engineering, fabrication, supply chain and assembly.</p>
<h2><strong>OUR CULTURE</strong></h2>
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<div>Roush is full of innovators, dreamers, thinkers, and doers. Join a collaborative team where curiosity and fresh perspectives are encouraged, entrepreneurial spirit is supported, and achievements are celebrated. We work together as a team, combining and embracing individual strengths to do the unexpected.</div>
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<h2><strong>YOUR FUTURE</strong></h2>
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<p>At Roush, you are a part of building the future and because “People Power Roush”, we are committed to empowering our employees to reach their full potential by offering our team members personalized opportunities for growth and development.</p>
<p>We work alongside the best and brightest to do incredibly cool things you wouldn’t believe. At Roush, you’re part of building the future.</p>
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<p>Working in the most diverse industries at the leading edge of innovation, we use our 50 years of deep engineering and product development expertise to do the unexpected. With opportunities to work on projects ranging from space exploration, theme park rides, high-performance Mustangs and trucks, autonomous and electric vehicles, to top-secret Defense vehicles, and so much more, we promise you will never be bored at work. At Roush, we are on a mission to make the impossible, possible. If innovation is in your DNA, we want you on our team.</p>
<p>Don't just leave a mark, make a DENT!</p>
<p><em>Are you ready to leave your dent? <a href="https://bit.ly/3SuueKE">https://bit.ly/3SuueKE</a></em></p>
<p>If innovation is in your DNA, we want you on our team.</p>
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Roush

Talent Acquisition Manager

Managers at Madison Reed's Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day. The Madison Reed Hair Color Bar Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed's operational best practices and guidelines, work with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed.

Practice Manager Jobs in Sterling Heights, MI

FULLY REMOTE: Customer Success Team Manager in Michigan Protocall Services Inc

Case Manager Social Worker Trinity Health Corporation

Engineering Manager, Data Platform and Governance Canopy

Regional Operations Manager Northeast Wilsonart

Case Manager - Part Time - Days - West Bloomfield Henry Ford Hospital

Case Manager - Full Time - Day Shift - Wyandotte Henry Ford Hospital

Case Manager - Full Time - Day Shift - Macomb Henry Ford Hospital

Case Manager - Part Time - Nights - West Bloomfield Henry Ford Hospital

Case Manager - Social Worker - Transplant - Full Time - Days Henry Ford Hospital

Case Manager - Part Time - Days - Wyandotte Henry Ford Hospital

Case Manager - Full Time - Days Henry Ford Hospital

Case Manager - Full Time - Days - West Bloomfield Henry Ford Hospital

Case Manager - Contingent - Days - Macomb Henry Ford Hospital

Regional Account Manager (Greenbrook) Neuronetics / Greenbrook Mental Wellness Centers

Assistant General Manager BPS Direct LLC

Project Manager Actalent Inc

Restaurant Manager Red Lobster Hospitality LLC

Talent Acquisition Manager Roush

General Manager, Licensed Cosmetologist Madison Reed

Restaurant Manager Red Lobster

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