NewCustomer Accounts Manager The Aaron's CompanyCustomer Accounts ManagerWestland, MI$15.50–$16.25 / hourLike all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Customer Service Support Chase Plastics ServicesCustomer Service SupportClarkston, MichiganThis would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you.
Senior Customer Success Manager, Legal Software Thomson Reuters CorpSenior Customer Success Manager, Legal SoftwareAnn Arbor, MI$123,200–$228,800 / yearFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. The ideal candidate is comfortable engaging with executives at our largest customers, setting direction for the team, modeling best-in-class customer and product success practices and rolling up their sleeves to drive outcomes for our customers.
NewHarvest Market Customer Service Associate County MarketHarvest Market Customer Service AssociateAnn Arbor, MI$16–$18 / hourThe Customer Service Associate will assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture. Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor, etc.).
Customer Service Dept Supervisor (Us) UnilockCustomer Service Dept Supervisor (Us)Brighton, MIReporting to the Assistant General Manager, the Customer Service Supervisor, in addition to the essential functions of a Customer Service Representative is primarily responsible for providing quality and efficient customer service to customers through the daily management of a team to include, motivating, recognizing, rewarding, coaching, counseling, training and problem solving. This includes, but is not limited to, developing a training program; conducting periodic refresher courses; staying current in all aspects of the order desk and the appropriate training documentation, and coordinating training with experts as needed.
Full-Time Customer Service Supervisor Kohl's Corp.Full-Time Customer Service SupervisorFenton, MIIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service.
Guest Service Manager Aqua Tots Swim School - Aqua Tots Farmington Hills, LLCGuest Service ManagerFarmington Hills, MIFull timeWork alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Farmington Hills is looking for a Guest Service Manager.
Account Manager - Directed Buy Tier Customers Robert Bosch GmbHAccount Manager - Directed Buy Tier CustomersFarmington Hills, MIDirected buy tier sales engineer will be responsible to ensure proper set up and execution of directed buy customer business in the Power Solutions business unit in Farmington Hills, MI. We build on our strengths as the world's number 1 supplier for internal-combustion engines and create new business opportunities with products that reduce the carbon emissions of motor vehicles even further.
NewCustomer Service Lead - Part-Time BurlingtonCustomer Service Lead - Part-TimeYpsilanti, MIAs the Part Time Customer Service Lead, under theguidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersYpsilanti, MITo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
NewHVAC Service & Sales Manager One Hour Heating & Air Conditioning LivoniaHVAC Service & Sales ManagerLivonia, MIFull timeMonitor key performance indicators (KPIs) including revenue, average ticket, close rate, maintenance agreement sales, callback rate, and technician efficiency. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency.
Emergency Services Manager Paul Davis RestorationEmergency Services ManagerLivonia, MichiganSuccessful managers combine empathy and reliability with strong organizational discipline, ensuring customers receive extraordinary care during their time of need. This role requires strong leadership, the ability to manage consistent change, and the skills to inspire teams to deliver high-quality work.
Lead, Customer Service SpartanNashLead, Customer ServiceFenton, MichiganOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
Guest Service Manager Aqua Tots Swim School - Aqua Tots Canton, LLCGuest Service ManagerCanton, MIFull timeWork alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Cantonis looking for a Guest Service Manager.
Service Project Manager Trane Technologies PlcService Project ManagerLivonia, MI$81,800–$168,700 / yearIn this role you will be a key team member on our Service Sales team, and responsible for quoting and entering service work, ordering parts and necessary supplies, and ensuring that all service work is scheduled and executed. Entering projects, ordering parts, tracking parts, scheduling labor internally and with customer, reviewing completion of projects and billing coordination.
Services Estimating Manager EnerSysServices Estimating ManagerMI$95,300–$145,000 / yearThe manager coordinates with sales, project management, and field operations to ensure estimates accurately reflect real-world execution conditions and scope requirements. The Services Estimating Manager oversees the team responsible for developing accurate labor, material, and subcontractor cost estimates for service-based projects.
Catering Services Manager Aramark Corp.Catering Services ManagerDetroit, MIProvide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Area Service Operations Manager Siemens AGArea Service Operations ManagerPlymouth, MI$122,951–$210,773 / yearFrom more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. Experience level Experienced Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Plymouth - Michigan - United States of America Position Location: This role supports our Plymouth, MI branch location, which serves customers throughout the greater Detroit, MI area.
Sales and Service Manager Thornton & GroomsSales and Service ManagerFarmington Hills, MichiganLead, develop, and unify the Drain Service and Drain Sales teams into a single high-performance operation that consistently delivers outstanding customer experiences, strong conversion metrics, and sustainable revenue growth. Drain Performance Manager If you're a proven leader who can develop people, drive performance, and hold a team accountable to results, you won't just manage a department; you'll help build the future of the trades.
Mgr Field Services CSC ServiceWorks, Inc.Mgr Field ServicesWixom, MIAs a CSC Mgr Field Service you will manage the daily work activities of a team, including Field Service Technicians and Collectors in the troubleshooting, repair, collection, and maintenance of Company-owned, rented, and/or leased equipment. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Customer Success Manager RouteOne LLCCustomer Success ManagerFarmington Hills, MIThe Menu Customer Success Manager (CSM) is responsible for supporting all new and existing customers, including key accounts, OEM customers, agent-supported customers, and direct customers. The CSM focuses on fostering strong, lasting relationships and delivering exceptional customer satisfaction by ensuring seamless implementation of RouteOne Menu solutions, promoting utilization, and introducing new functionality.
Sr. Customer Service Representative Packaging Corporation of AmericaSr. Customer Service RepresentativePlymouth, MI$55,000–$68,000 / yearFive (5) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
Senior Client Service Operations Manager Western Proof Technology IncSenior Client Service Operations Manager WesternSouthfield, MI$120,000–$140,000 / yearWe connect law firms with process servers and enable electronic court filing through a modern, technology-driven platform - automating document ingestion, compliance, real-time job matching, and integrations with leading legal software. 7+ years of operations experience, including 2+ years managing managers; high-growth, service-delivery, or regulated-industry experience strongly preferred.
Supervisor, Warehouse Customer Service DSV ASSupervisor, Warehouse Customer ServiceBelleville, MI$67,000–$79,000 / yearAt DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Service Manager Critter ControlService ManagerLivonia, MichiganFull timeCritter Control Operations specializes in wildlife management services for residential and commercial properties, providing humane wildlife removal, exclusion, and damage repair solutions nationwide since 1984. Responsibilities: As a Service Manager at Critter Control, you oversee and lead service teams responsible for wildlife exclusion, repair, and remediation services for residential and commercial properties.
National Project Manager - Scanning Services American Reprographics CompanyNational Project Manager - Scanning ServicesAnn Arbor, MIThe successful candidate will be responsible for sales support activities, performing customer assessments and preparing sales proposals, coordinating with customers and ARC Service Centers to deliver scanning services and Project Management of strategic projects. ARC Document Solutions is seeking a dynamic and experienced National Project Manager - Scanning Services to oversee the operations of our Document Scanning Centers across the United States.
National Project Manager - Scanning Services 21 Locations ARC Document Solutions IncNational Project Manager - Scanning Services 21 LocationsAnn Arbor, MIARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. The successful candidate will be responsible for sales support activities, performing customer assessments and preparing sales proposals, coordinating with customers and ARC Service Centers to deliver scanning services and Project Management of strategic projects.
Fire Service Manager Johnson ControlsFire Service ManagerCanton, Michigan$88,000–$130,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Customer Service Responsibility- Responsible for departmental employees’ effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
HVAC Regional Service Manager NextechHVAC Regional Service ManagerSouthfield, Michigan$70,000With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers.
Customer Service Specialist Chase Plastics ServicesCustomer Service SpecialistClarkston, MichiganWe help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.
Client Service Manager - Commercial Lines GallagherClient Service Manager - Commercial LinesFenton, MichiganFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. About you : Here’s what you’ll bring to the role: Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience, or a High School degree/GED with a minimum 8+ years client service and/or claims management experience.
Service Manager Conrad's Tire Service IncService ManagerAnn Arbor, MIPartners closely with Store Manager to learn how to interview, select and train service technicians, utilizing developing technical expertise to understand how knowledge, skills and experiences align with business needs and role definitions. Assists in overseeing safe operations and proper working order of all tools and equipment in the shop; supports ordering necessary replacements or repairs upon budget approval.
Patient Services Manager - Telemetry Tenet Healthcare CorpPatient Services Manager - TelemetryCommerce Township, MIThe Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.
Remediation Department Manager - Environmental Services (Chicago | Detroit) Burns & McDonnellRemediation Department Manager - Environmental Services (Chicago | Detroit)Southfield, MI$140,000–$360,000 / yearThis position reports directly to the Regional Environmental Global Practice manager and will work closely with Burns & McDonnell leadership to grow the existing environmental remediation services practice in Illinois and nationally. + Serve as a Client Account Manager for key target clients and providing guidance to existing Client Account Managers/Coordinators who will take primary responsibility for the ultimate delivery of services and client satisfaction.
Service Manager - Paver Segment Alta Equipment GroupService Manager - Paver SegmentNew Hudson, MIFull timeWhether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. Physical/Sensory Functions: Regularly will sit, use hands, talk/hear; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
Supervisor Customer Service MeijerSupervisor Customer ServiceWhite Lake, MichiganDemonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
Project Manager Nuclear Services Black & Veatch Holding CoProject Manager Nuclear ServicesAnn Arbor, MITypical office environment, typical construction environment, extreme weather conditions, high noise level, safety hazards (electric currents, working on scaffolding and high places, exposure to chemicals), atmospheric conditions (fumes, odors, dusts, mists, gases, poor ventilation). Oversees planning, developing, and tracking of Services and/or EPC projects including areas of execution performance, financial metrics, schedule adherence, quality outcomes, contractual compliance, safety performance, and client satisfaction.
Senior Client Service Operations Manager (Western) ProofSenior Client Service Operations Manager (Western)Southfield, MichiganWe connect law firms with process servers and enable electronic court filing through a modern, technology-driven platform — automating document ingestion, compliance, real-time job matching, and integrations with leading legal software. 7+ years of operations experience, including 2+ years managing managers; high-growth, service-delivery, or regulated-industry experience strongly preferred.
CLIENT SERVICES MANAGER Y&F - UP (Community Mental Health) - Control No.: 2606-5180-0000-0000 COUNTY OF WASHTENAWCLIENT SERVICES MANAGER Y&F - UP (Community Mental Health) - Control No.: 2606-5180-0000-0000Ann Arbor, MI$51,658.88–$77,565.80 / yearTITLE:CLIENT SERVICES MANAGER Y&F - UP GRADE:110 LOCATION:2140 E. Ellsworth Rd., Ann Arbor UNION AFFILIATION:AFSCME 2733 Unit A JOB SUMMARY Under the supervision of a qualified professional, the Client Service Manager (CSM) position provides services to children, youth, and their family. Candidate is a physician, psychologist, licensed or limited licensed counselor, licensed or limited licensed marriage and family therapist, or registered nurse with one year of experience in the examination, evaluation and treatment of minors and their families.
CLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP (Community Mental Health) - Control No.: 2604-5130-0000-0000 COUNTY OF WASHTENAWCLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP (Community Mental Health) - Control No.: 2604-5130-0000-0000MI$51,658.88–$77,565.80 / yearBachelors degree in a human services field or is a psychologist, physician, educator with a degree in education from an accredited program, social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, behavioral analyst, registered nurse, therapeutic recreation specialist, licensed/limited licensed professional counselor, licensed or limited licensed marriage and family therapist or licensed physicians assistant. TITLE:CLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP GRADE:110 LOCATION:555 Towner UNION AFFILIATION:AFSCME 2733 Unit A JOB SUMMARY Under the supervision of a qualified professional Health Services Supervisor is responsible for working directly with consumers, natural supports, and other service providers to achieve specific treatment/support outcomes for consumers with mental illness.
Service Manager Safe Tire & AutoService ManagerNovi, MIFull timeDeliver and discuss pricing estimates with customers as well as promoting shop service specials. Following up with customers, services requested, estimated completion times etc.
Building Engineering Services Business Group Manager HDR, Inc.Building Engineering Services Business Group ManagerAnn Arbor, MIThe role will be to build and develop a team that provides mechanical, electrical, plumbing, lighting, site civil, structural and specialty design services for a wide variety of buildings that include public, municipal, private, and Federal project types across the region and globally. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute.
Client Service Manager - Transportation Small Business Insurance HylantClient Service Manager - Transportation Small Business InsuranceAnn Arbor, MichiganThe CSM will sit preferably in our Ann Arbor, Toledo, or Detroit offices, and needs to have exceptional communication skills, relationship development, and the ability to effectively multi-task. The CSM will help grow the assigned small business book and contribute to the overall growth, retention, and profitability of the assigned book and small business insurance department.
Automotive Service Assistant Manager Tuffy Tire & Auto 08052Automotive Service Assistant ManagerNorthville, Michigan$48,000–$58,000 / yearAlso, the Automotive Service-Assistant Managerwill be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship. Compensation: $48,000.00 - $58,000.00 per year Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.
Transaction Advisory Services Manager Plante & MoranTransaction Advisory Services ManagerSouthfield, MichiganResponsibilities include researching industry and target data, building financial models, analyzing financial statements under GAAP, calculating adjustments, preparing reports, presenting findings, participating in client meetings, supervision, and assisting with project scoping. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.
Loan Quality Manager - Operations Shared Services WesBanco IncLoan Quality Manager - Operations Shared ServicesMIPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Prescribing Nurse Practitioner or Physician Assistant - 1099 Contractor - Flemington, New Jersey Lyra Health IncPrescribing Nurse Practitioner or Physician Assistant - 1099 Contractor - Flemington, New JerseyFlemington, NJRequirements: Graduate from an accredited (CCNE) Psychiatric-Mental Health Nurse Practitioner (PMHNP) program; OR graduate from an accredited PA program (ARC-PA) with certification through PANCE with preference for Certificate of Added Qualifications in psychiatry, post-graduate fellowship in psychiatry, or other academic psychiatry certificate program completion, including a Doctor of Medical Science with Psychiatry concentration. We are looking for contract nurse practitioners (NPs) or certified physician assistants (PA-C) who are passionate about whole-person, whole family mental health care and working within a connected network to provide patients with easily accessible, culturally responsive, high-quality mental health care.
Resident Care Assistant - Assisted Living LifeQuestResident Care Assistant - Assisted LivingQuakertown, PA$15–$25 / yearFull-time and part-time employees who work all scheduled shifts each pay period without any callouts are eligible to receive a WaWa gas card valued between $15-$25 per pay period, based on scheduled hours. LifeQuest is a nonprofit organization located in Quakertown, Pennsylvania serving the Berks, Bucks, Lehigh, Montgomery and Northampton counties.
Medical Assistant, Lehighton Medical Associates St. Luke's University Health NetworkMedical Assistant, Lehighton Medical AssociatesPACommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant - Lehighton Medical Associates St. Luke's University Health NetworkMedical Assistant - Lehighton Medical AssociatesPACommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.