Working in close partnership with the Chief Operations Officer (COO), clinical leadership, and cross-functional teams, DPO leads initiatives that modernize workflows, advance technology-enabled systems, and build sustainable processes that enhance efficiency, compliance, and the overall patient experience across all NSCH sites. As a key member of the Operations Leadership Team, the DPO develops operational frameworks, data tools, KPIs, and performance improvement strategies that enhance organizational decision-making, strengthen compliance with HRSA, OSHA, DPH, and related regulatory requirements, and support a culture of continuous learning and operational excellence.