OptumNewPractice Support Assistant OptumPractice Support AssistantWellesley Hills, MA$16.15–$28.80 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Towne, Corwin and WeissnatSales Assistant Manager Towne, Corwin and WeissnatSales Assistant ManagerWeston, MAFull timeThis is a test job with title as - Sales Assistant Manager
Law Office of Blaine J. DeFreitasLegal Secretary/Assistant Law Office of Blaine J. DeFreitasLegal Secretary/AssistantMaynard, MA$18–$25 / hourFull timeBusy, small general practice law firm seeks legal secretary/assistant. Knowledge of motions, discovery, litigation documentation, and court practices is a plus.
Spoonwood Dental PartnersDental Assistant Spoonwood Dental PartnersDental AssistantKeene, NH$19–$30 / hourAs a Dental Assistant with us, you will play a vital role in coordinating clinical patient services, assisting with dental procedures, and maintaining a comfortable atmosphere for our patients. With a commitment to excellence in patient care, we rely on our skilled assistants to support our dentists and ensure a seamless experience for every patient.
Heywood HealthcareNewEmergency Medicine, Advanced Practice Provider (APP) - Emergency Medicine Heywood HealthcareEmergency Medicine, Advanced Practice Provider (APP) - Emergency MedicineGardner, MAJob DescriptionHeywood Healthcare is seeking a skilled and motivated Advanced Practice Provider (NP or PA) to join our Emergency Medicine team at Heywood Hospital in Gardner, MA and Athol Hospital in Athol, MA. Physician-led, team-based model with experienced Emergency Medicine physicians and APPs.
Endodontic Center PCNewDental Assistant Endodontic Center PCDental AssistantWalpole, MA$21.50–$28 / hourAt Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. The Endodontic Center is a great place to work, offering a warm, welcoming, and supportive environment where team members are valued and appreciated.
Care-OneNewAssistant Director of Nursing Care-OneAssistant Director of NursingConcord, MA$112,000–$125,000 / yearAlong with the Director of Nursing, promote positive employee relations, strong customer service ethic and commitment to ongoing staff education and training, May exercise direction over the department in the absence of the Director of Nursing. Assist the Director of Nursing with regulatory compliance and ensure effective communication strategies with all levels of nursing staff to promote effective care delivery.
Care-OneNewAssistant Director of Social Services Care-OneAssistant Director of Social ServicesConcord, MA$75,000–$85,000 / yearSocial Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations. The Assistant Director of Social Services will abide by and practice according to the company's Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers' "Code of Ethics".
TeamHealthEmergency Medicine Advanced Practice Clinician in Peterborough, NH TeamHealthEmergency Medicine Advanced Practice Clinician in Peterborough, NHPeterborough, NHTeamHealth is seeking a per diem advanced practice clinician: physician assistant or nurse practitioner, to join our critical access hospital's dedicated emergency department team. Position offers a balanced pace that supports high-quality patient care, meaningful community engagement, and a healthy work-life balance in a collaborative, patient-centered environment.
TeamHealthEmergency Medicine Physician Assistant in Framingham, MA TeamHealthEmergency Medicine Physician Assistant in Framingham, MAFramingham, MA$75–$90 / hourFull timeThe PA works collaboratively with attending physicians, nursing staff, and other healthcare professionals to evaluate, diagnose, and treat patients presenting with a wide range of acute illnesses and injuries. Diagnose and manage a broad spectrum of acute conditions (e.g., abdominal pain, chest pain, respiratory distress, orthopedic injuries, lacerations, infections).
ECLARONewEngineering - Assistant / Associate Scientist ECLAROEngineering - Assistant / Associate ScientistDevens, MAPosition Overview:The Associate Scientist in Manufacturing Sciences & Technology will support the Materials and Cryogenics Science group in the run the business work for cryogenics, and single-use systems for biopharmaceuticals commercial manufacturing operations. The successful consultant will collaborate closely with Manufacturing, Manufacturing Technology, Quality Assurance, Quality Control, Supply Chain, and Global Procurement groups on cross-functional teams.
OptumNewAssistant Clinical Care- Hematology/ Oncology/ Infusion OptumAssistant Clinical Care- Hematology/ Oncology/ InfusionWORCESTER, MA$16–$25.05 / hourMedical Assistant diploma, technical certificate or certification OR 1+ years of experience performing the critical skills of a medical assistant after on-the-job training OR current enrollment in an accredited Medical Assistant program OR EMT certification. Experience performing medical back-office tasks including obtaining vital signs, injections/immunizations, phlebotomy, urinalysis and administering medications .
KA Recruiting Inc.NewCertified Medical Assistant KA Recruiting Inc.Certified Medical AssistantDublin, NHType: Permanent/ Full Time position Schedule: Full Time, Day Shift M-F hoursSpecialty: Openings in Family Medicine, Orthopedics, or Gastro ClinicThe OpportunityWe are seeking a highly professional, patient-centered Certified Medical Assistant or LPN to join a dedicated clinical team. Job DescriptionJob Title: Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN)Location: Local candidates preferred (Hiring Manager seeking immediate local ties).
OptumNewMedical Assistant I- Pediatrics -Atrius Health -Wellesley OptumMedical Assistant I- Pediatrics -Atrius Health -WellesleyWELLESLEY, MA$16–$25.05 / hourEnsures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts.
Lahey Hospital and Medical CenterPractice Assistant - Specialty Clinics 8a - 430p Lahey Hospital and Medical CenterPractice Assistant - Specialty Clinics 8a - 430pNeedham, MA$21–$28.26 / hourThis position is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations including some or all of the following responsibilities: Requires problem-solving skills, a positive approach to teamwork, strong communication skills, the ability to handle multiple priorities, attention to detail and a focus on customer service. Assists with the patient preparation for patient's office visit and ensures the highest quality care for patients seen in the outpatient clinics, by supporting the physicians and by supporting the operational needs of the department.
Sigma IncNewPractice Assistant Administrative (EPIC Required) Sigma IncPractice Assistant Administrative (EPIC Required)Wayland, MAThis role is ideal for a customer-focused healthcare administrative professional with experience in front desk operations, patient scheduling, telephone support, and EPIC electronic medical records. The successful candidate will serve as the first point of contact for patients and visitors while supporting daily practice operations in a fast-paced primary care environment.
Lahey Hospital and Medical CenterPractice Assistant - Specialty Clinics Lahey Hospital and Medical CenterPractice Assistant - Specialty ClinicsNeedham, MA$21–$28.26 / hourThis position is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations including some or all of the following responsibilities: Requires problem-solving skills, a positive approach to teamwork, strong communication skills, the ability to handle multiple priorities, attention to detail and a focus on customer service. Assists with the patient preparation for patient's office visit and ensures the highest quality care for patients seen in the outpatient clinics, by supporting the physicians and by supporting the operational needs of the department.
Lahey Hospital and Medical CenterPractice Assistant II - per diem; Needham region. M-F Lahey Hospital and Medical CenterPractice Assistant II - per diem; Needham region. M-FNeedham, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Lahey Hospital and Medical CenterPractice Assistant II Lahey Hospital and Medical CenterPractice Assistant IIWayland, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Lahey Hospital and Medical CenterPractice Assistant II - Front Desk - Wellesley, MA Lahey Hospital and Medical CenterPractice Assistant II - Front Desk - Wellesley, MAWellesley, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Lahey Hospital and Medical CenterNewPractice Assistant/Specialty Clinics (40 hr, Temporary) Lahey Hospital and Medical CenterPractice Assistant/Specialty Clinics (40 hr, Temporary)Needham, MA$21–$28.26 / hourThis position is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations including some or all of the following responsibilities: Requires problem-solving skills, a positive approach to teamwork, strong communication skills, the ability to handle multiple priorities, attention to detail and a focus on customer service. Assists with the patient preparation for patient's office visit and ensures the highest quality care for patients seen in the outpatient clinics, by supporting the physicians and by supporting the operational needs of the department.
Lahey Hospital and Medical CenterPractice Assistant - Front Desk - Wellesley, MA Lahey Hospital and Medical CenterPractice Assistant - Front Desk - Wellesley, MAWellesley, MA$20–$26.92 / hourCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Lahey Hospital and Medical CenterPractice Assistant-Per Diem Needham Region. M-F Lahey Hospital and Medical CenterPractice Assistant-Per Diem Needham Region. M-FNeedham, MA$20–$26.92 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Brigham and Women's HospitalClinic/Practice Assistant, Internal Medicine Brigham and Women's HospitalClinic/Practice Assistant, Internal MedicineWellesley, MAThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Dedicated to administrative support, these Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients'' expectations.
Lahey Hospital and Medical CenterPractice Assistant - Wellesley - Front Desk Lahey Hospital and Medical CenterPractice Assistant - Wellesley - Front DeskWellesley, MA$20–$26.92 / hourCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Beth Israel Lahey HealthPractice Assistant - Specialty Clinics 8a - 430p Beth Israel Lahey HealthPractice Assistant - Specialty Clinics 8a - 430pNeedham, MassachusettsThis position is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations including some or all of the following responsibilities: •Requires problem-solving skills, a positive approach to teamwork, strong communication skills, the ability to handle multiple priorities, attention to detail and a focus on customer service. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Beth Israel Lahey HealthNewPractice Assistant/Specialty Clinics (40 hr, Temporary) Beth Israel Lahey HealthPractice Assistant/Specialty Clinics (40 hr, Temporary)Needham, MassachusettsThis position is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations including some or all of the following responsibilities: •Requires problem-solving skills, a positive approach to teamwork, strong communication skills, the ability to handle multiple priorities, attention to detail and a focus on customer service. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Brigham and Women's HospitalClinic/Practice Assistant, Sports Medicine - Wellesley Brigham and Women's HospitalClinic/Practice Assistant, Sports Medicine - WellesleyWellesley, MA$17.71–$23.20 / hourOther duties include fielding all incoming telephone calls and triaging appropriately, handling in-basket messages, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
IMCS Group IncPractice Assistant - Administrative IMCS Group IncPractice Assistant - AdministrativeWellesley, MAPosition Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked. Must be separated from BILH for 6+ months to be considered for open needs.
Beth Israel Lahey HealthPractice Assistant II - Front Desk - Wellesley, MA Beth Israel Lahey HealthPractice Assistant II - Front Desk - Wellesley, MAWellesley, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Beth Israel Lahey HealthPractice Assistant - Front Desk - Wellesley, MA Beth Israel Lahey HealthPractice Assistant - Front Desk - Wellesley, MAWellesley, MassachusettsCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Beth Israel Lahey HealthPractice Assistant - Wellesley - Front Desk Beth Israel Lahey HealthPractice Assistant - Wellesley - Front DeskWellesley, MassachusettsCustomer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Brigham and Women's HospitalClinic/Practice Assistant II Brigham and Women's HospitalClinic/Practice Assistant IIConcord, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Mass General BrighamClinic/Practice Assistant, Internal Medicine Mass General BrighamClinic/Practice Assistant, Internal MedicineWellesley, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Dedicated to administrative support, these Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.
Brigham and Women's HospitalSenior Practice Assistant Brigham and Women's HospitalSenior Practice AssistantWaltham, MA$19.37–$27.71 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Brigham and Women's HospitalClinic/Practice Assistant, Sports Medicine Brigham and Women's HospitalClinic/Practice Assistant, Sports MedicineWellesley, MA$19.37–$27.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.
SolutionHealthAdvanced Practice Provider (Nurse Practitioner or Physician Assistant) GI SolutionHealthAdvanced Practice Provider (Nurse Practitioner or Physician Assistant) GINashua, NHConduct comprehensive GI evaluations, follow-up visits, and chronic disease management • Perform and interpret GI-related diagnostic assessments • Support inpatient consults and rounding as needed • Collaborate with physicians to develop and implement individualized treatment plans • Provide patient education and promote long-term GI health • Participate in quality improvement initiatives within the department. Competitive compensation and comprehensive benefits package Supportive, team-oriented clinical environment Opportunities for professional development and specialty training Work-life balance in a flexible, well-structured practice Access to the resources and expertise of Southern NH Health and its affiliation with Massachusetts General Hospital.
Mass General BrighamClinic/Practice Assistant, Sports Medicine Mass General BrighamClinic/Practice Assistant, Sports MedicineWellesley, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.
Mass General BrighamSenior Practice Assistant Mass General BrighamSenior Practice AssistantWaltham, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
TalentBurst, Inc.Practice Assistant - Administrative TalentBurst, Inc.Practice Assistant - AdministrativeWayland, MABacked by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. Excellent customer service skills required and prior healthcare experience preferred.
Brigham and Women's HospitalPractice Assistant II-Waltham Brigham and Women's HospitalPractice Assistant II-WalthamWaltham, MA$17.71–$24.94 / hourUnderstanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Brigham and Women's HospitalPractice Assistant II- Waltham Brigham and Women's HospitalPractice Assistant II- WalthamWaltham, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Brigham and Women's HospitalNewPractice Assistant II Brigham and Women's HospitalPractice Assistant IIBedford, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Brigham and Women's HospitalPractice Assistant II - Waltham Brigham and Women's HospitalPractice Assistant II - WalthamWaltham, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
SolutionHealthMedical Assistant - Pepperell Family Practice - Full Time - Foundation Medical Partners SolutionHealthMedical Assistant - Pepperell Family Practice - Full Time - Foundation Medical PartnersPepperell, MassachusettsPerforms functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager.
SolutionHealthMedical Assistant - Family Practice of South Nashua - Full Time - Foundation Medical Partners SolutionHealthMedical Assistant - Family Practice of South Nashua - Full Time - Foundation Medical PartnersNashua, NHPerforms functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager.
Mass General BrighamPractice Assistant II- Waltham Mass General BrighamPractice Assistant II- WalthamWaltham, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Mass General BrighamPractice Assistant II - Waltham Mass General BrighamPractice Assistant II - WalthamWaltham, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Mass General BrighamPractice Assistant II-Waltham Mass General BrighamPractice Assistant II-WalthamWaltham, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.