Underground MEP Project Manager/Estimator Solid Rock RecruitingUnderground MEP Project Manager/EstimatorSioux Falls, South DakotaThis position is responsible for developing accurate estimates, coordinating project startup, managing day-to-day project execution, and ensuring projects are completed on schedule and within budget. We are seeking an experienced Project Manager/Estimator to oversee plumbing and mechanical construction projects from the estimating phase through project completion.
Project Manager/Estimator Solid Rock RecruitingProject Manager/EstimatorSioux Falls, South DakotaThis position is responsible for developing accurate estimates, coordinating project startup, managing day-to-day project execution, and ensuring projects are completed on schedule and within budget. We are seeking an experienced Project Manager/Estimator to oversee plumbing and mechanical construction projects from the estimating phase through project completion.
["Sales Manager / Assistant Manager","Sales Manager / Assistant Manager"] GPAC["Sales Manager / Assistant Manager","Sales Manager / Assistant Manager"]Rapid CityGPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. This position provides leadership in sales, guest relations, operational excellence, and financial performance to ensure exceptional guest experiences and achievement of organizational goals.
Manager - Procurement, Technology AveraManager - Procurement, TechnologySioux Falls, South DakotaThe Manager - Procurement, Technology is responsible for leading the procurement end to end performance of assigned technology‑enabled categories, partnering closely with IT leadership and business stakeholders to support value‑focused sourcing, supplier engagement, and category outcomes. This role guides the sourcing strategy, supports portfolio rationalization, and enables effective supplier performance while balancing functionality, cost, and risk considerations within the Avera enterprise procurement model.
Environmental Health & Safety Manager, Yankton SD Astec Industries IncEnvironmental Health & Safety Manager, Yankton SDYankton, SDEnsure complete and thorough accident investigation, accurate recording of the details, and implementation of corrective action for all work-related injuries and illnesses. To be successful in this role, your experience and competencies are: Bachelor's degree in Environmental Safety, Occupational Safety and Health, or related field required, Master's degree desirable.
District Manager DRM IncDistrict ManagerSioux Falls, SD$70,000–$90,000 / yearWork in an assigned DRM Arby's restaurant location for a minimum of six (6) months to gain hands-on operational experience and demonstrate proficiency in restaurant leadership, guest service, staffing, training, financial performance, and operational systems. PURPOSE: To effectively lead Restaurant Managers and Assistant Managers to provide exceptional guest service and grow sales and attain profit goals, working within the framework and expectations of DRM values and policies.
Branch Manager Interstate CompaniesBranch ManagerWatertown, SDToday, more than 1,700 team members across our corporate office and five operating divisions—Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center—live our “Pride in Service” promise every day. This is a highly visible, entrepreneurial leadership role ideal for a proven dealership GM or an ambitious multi-department manager ready to take full P&L ownership of a multi-million-dollar revenue operation.
Chronic Care Manager (Remote - Compact States) Harris Computer SystemsChronic Care Manager (Remote - Compact States)Pierre, SDRemoteCare Managers are expected to complete due diligence on 100% of their assigned patients and complete billable encounters on 90% of the patients they are assigned each month unless patients are unable to participate due to current health conditions. High Speed Internet (Minimum Download - 18mbps/Upload 6mbps) and either a Desktop or Laptop computer in good working order (Has to be operation system of Windows or Mac) NO Chromebooks, iPads, or tablets.
Parts Sales Manager Diamond Mowers, LLC.Parts Sales ManagerSioux Falls, SDThe Parts Sales Manager is responsible for leading and growing Diamond Mowers' parts sales organization by building exceptional dealer and customer relationships, developing high-performing teams, and executing aggressive growth strategies. Partner with senior leadership to build and sustain a culture of teamwork, accountability, grit, and winning - where people feel valued and inspired to bring their best every day.
Regional Sales Manager, Avtec - Northwest Motorola Solutions IncRegional Sales Manager, Avtec - NorthwestSD$85,000–$105,000 / yearOur technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. The Regional Sales Manager (RSM) has several channels to market including, direct sales, channel partners, manufacturer representatives, and strategic partners.
Project Manager IV - 8062 ICSI.Project Manager IV - 8062Sweeney, TXPosition: Project Manager IV 8062Position Type: W2 Contract No BenefitsPosition Location: Sweeney Refinery, Sweeney, TXDescription:Experienced Engineering and Project Management professional with a Bachelor's Degree in Engineering and more than 10 years of proven success leading capital projects in refining, petrochemical, oil, and gas environments. Demonstrated expertise in Front-End Loading (FEL), stage-gate reviews, Project Execution Plans, contracting strategy development, procurement, risk management, cost control, scheduling, construction management, commissioning, startup, and project closeout.
Senior Regional Engineering Manager Transparent Search GroupSenior Regional Engineering ManagerSioux Falls, South DakotaTransparent Search Group has been retained to identify a Senior Regional Engineering Manager for a food manufacturing company based in Sioux Falls, South Dakota. Candidates seeking a senior engineering leadership role with operational breadth and long-term growth potential are encouraged to apply.
Sales Manager Ulta Beauty IncSales ManagerSioux Falls, SDWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Construction Senior Project Manager JLLConstruction Senior Project ManagerSioux Falls, SDRemoteOversee and prepare accurate project documentation for all phases of construction including project charter, due diligence reports, budgets, schedules, meeting minutes, financial funding requests, status reports, punch lists, and special reports on-time and in accordance with pre-established formats to pass all project documentation reviews with client. What this job involves: The Senior Project Manager role involves leading cross-functional teams to manage multiple construction and renovation projects across a large geographic area for enterprise, consumer goods, and/or services clients.
Direct Contracting Manager TriWest Healthcare AllianceDirect Contracting ManagerSioux Falls, SDRemoteFull timeMedicaid, Medicare, TRICARE, VAPC3), and the insurance industry; skill in diplomacy and negotiation; skill in financial analysis to analyze contractual reimbursement; skill in project management; skill in presentation; proficient with Excel. Develops hospital, physician and ancillary service agreements, ensures adherence with government operational manuals, monitors network shortfalls, and resolves access issues throughout the assigned region.
NewUS Field Reimbursement Manager, Rare Neurology, Hematology, & Nephrology (Minnesota, North Dakota, South Dakota, Nebraska, Iowa) Alexion Pharmaceuticals IncUS Field Reimbursement Manager, Rare Neurology, Hematology, & Nephrology (Minnesota, North Dakota, South Dakota, Nebraska, Iowa)Sioux Falls, SD$147,017.60–$220,526.40 / yearMaintain accurate documentation and operational reporting related to customer interactions, account plans, HCP office education, and case-related activity in CRM and other approved systems, while managing work in alignment with annual priorities, key performance indicators, territory objectives, project priorities, and approved budget parameters. Demonstrated technical aptitude and working proficiency in using iPad and Laptop and working proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; willingness to travel with equipment to coordinate daily with key partners on education and case work.
Tax Manager Brady MartzTax ManagerSioux Falls, South DakotaManagers must have strong communication skills as they interact with both firm team members and the client to deliver quality tax services for our clients. They train and lead senior associates and associates, instruct them in work to be performed, review the work completed, provide feedback, and direct necessary revisions.
Electrical Construction Manager Geosyntec Consultants, Inc.Electrical Construction ManagerLead, South DakotaFull timeEssential Duties and Responsibilities: A LBNF/DUNE Electrical Construction Manager is sought to join Fermilab’s Long-Baseline Neutrino Facility (LBNF) and Deep Underground Neutrino Experiment (DUNE) project in Lead, South Dakota. Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure.
Senior Manager Solutions Engineering- Remote Akamai Technologies, Inc.Senior Manager Solutions Engineering- RemotePierre, SDRemote$146,300–$263,300 / yearFor US based candidates only - the base salary for this position ranges from $146,300 - $263,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. + Have expertise in API architectures (REST, GraphQL), API gateways, and frameworks (OAuth, JWT),and cloud-native ecosystems (Kubernetes, Docker) and AI Security.
Preserve Manager - Hot Springs, SD The Nature ConservancyPreserve Manager - Hot Springs, SDHot Springs, South Dakota$54,000–$58,000 / yearIn order to effectively conduct the essential functions of the position, the Preserve Manager is expected to live within a reasonable distance from the Whitney Preserve, near Hot Springs, SD, as agreed upon with the supervisor, so that the Preserve Manager is able to respond to urgent and routine issues and events on the preserve including but not limited to security, equipment failures, and visitors. You will addresses critical threats to natural systems and individual species, fosters cross-site learning among the conservation community and local landowners, and supplies conservation planning teams with site or landscape level information relevant to the planning process.
Manager, Applied AI Strategy and Operations Cloudera IncManager, Applied AI Strategy and OperationsPierre, SD$144,000–$180,000 / yearAccount Prioritization & Use Case Frameworks: Structure analytical frameworks grounded in real customer signal-joining technical discovery sessions, reviewing triage outcomes, and working directly with field engineering teams to filter and isolate high-ROI Private AI workloads. Proven ability to communicate and build trust with stakeholders at all levels-including C-suite executives, technical engineering leaders, and regional sales VPs-by turning granular data and research into actionable insight and a well-structured executive storyline.
Steel & Precast Project Manager, Estimator Gil Haugan ConstructionSteel & Precast Project Manager, EstimatorSioux Falls, SDThe Steel and Precast Project Manager / Estimator works closely with GHC Project Managers, Superintendents, Estimating, and field teams to deliver projects that reflect our core values: Genuine, Hardworking, and Committed. Gil Haugan Construction is seeking a Steel and Precast Project Manager / Estimator to manage steel and precast scope within GHC's construction project framework.
Configuration Change Manager MaximusConfiguration Change ManagerRapid City, SDRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
Assistant Construction Project Manager Brink Constructors, Inc.Assistant Construction Project ManagerRapid City,, South Dakota$67,500–$80,000 / yearFull timeLocation/Travel Requirements: Position is based on site at project locations in South Dakota, North Dakota, and Nebraska and may require extended assignments at a single location or travel between job sites, as business needs demand. Working closely with an experienced Project Manager and project team, the APM gains hands-on exposure to planning, coordination, documentation, and execution of transmission and substation projects.
Manager, Utilization Management TriWest Healthcare AllianceManager, Utilization ManagementSioux Falls, SDRemoteFull timeTechnical Skills: Thorough knowledge of health care delivery, clinical quality assurance program metrics, UM, CM,CC, managed care concepts, management reporting tools, and medical management systems; ability to perform critical, in-depth analysis of medical records for appropriateness and level-of-care determinations. Manages prospective and concurrent Utilization Management (UM) programs including prior authorization, concurrent inpatient and continued stay reviews including authorization and management of selected post inpatient care.
Senior Product Manager (AI Infrastructure & GPU) Akamai Technologies, Inc.Senior Product Manager (AI Infrastructure & GPU)Pierre, SD$139,300–$250,700 / yearFor US based candidates only - the base salary for this position ranges from $139,300 - $250,700/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. + Demonstrate expertise in GPU architectures, CUDA ecosystem, and accelerated computing platforms, including resource management and cluster orchestration for AI workloads.
Senior Technical Program Manager Akamai Technologies, Inc.Senior Technical Program ManagerPierre, SD$119,600–$215,400 / yearOur Akamai Information Technology organization is a team of industry-leading professionals dedicated to owning and driving the innovation of Akamai's Corporate Infrastructure, Applications, Development, Security, and Compliance for our customers and corporate stakeholders Information Technology manages all aspects of the IT Program Lifecycle and the coordination and delivery of key cross-organizational strategic programs. As a Senior Technical Program Manager, you will be responsible for: + Leading program definition, planning, scope, and execution of assigned programs, managing the health status of programs to anticipate risks and/or issues and implement mitigation plans.
Solutions Program Manager TriWest Healthcare AllianceSolutions Program ManagerSioux Falls, SDRemoteFull timeThe Solutions Program Manager is responsible for ensuring that our strategic, enterprise wide programs are well defined, planned, tracked and communicated in a consistent manner, responsible for building partnering relationships with C-Suite executives and other stakeholders; responsible for on time, within budget and quality implementation of enterprise wide programs; responsible for executing project management best practices. • As part of the Program Manager's Team, develop effective collaborative relationships with TriWest's C-Suite executive and other leaders in Operations, Health Care Services, Provider Network and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives.
General Manager II Aramark Corp.General Manager IIAberdeen, SDAs a General Manager you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
District Manager Arby's Restaurant Group IncDistrict ManagerSioux Falls, SD$70,000–$90,000 / yearWork in an assigned DRM Arby's restaurant location for a minimum of six (6) months to gain hands-on operational experience and demonstrate proficiency in restaurant leadership, guest service, staffing, training, financial performance, and operational systems. DRM provides the atmosphere, the flexibility and the opportunity for learning and growing by incorporating Arby's Core Values of Dream Big, Work Hard, Get it Done, Play Fair, Have Fun and Make a Difference, into our daily lives.
District Sales Manager -Primary Care (Overlay) - Great Plains - Denver, CO/ UT / SD / MN / IA / KS / Amgen Inc.District Sales Manager -Primary Care (Overlay) - Great Plains - Denver, CO/ UT / SD / MN / IA / KS /Sioux Falls, SDAmgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Commercial Roofing Estimator/Project Manager Tecta AmericaCommercial Roofing Estimator/Project ManagerSioux Falls, South Dakota$70,000–$75,000 / yearSpecific to managing projects, the PM/Estimator will be responsible for: Coordinating with general contractors, vendors, suppliers and customers to ensure the projects are completed from start to finish in a timely and efficient manner. The Estimator/Project Manager will be responsible for estimating and bidding projects with a complete and comprehensive review of project plans and specifications.
NewSenior Project Manager RELX Group plcSenior Project ManagerSD$95,300–$158,800 / yearIf performed in Colorado, the base pay range is $95,300 - $158,800.If performed in Illinois, the base pay range is $100,100 - $166,800.If performed in Chicago, IL, the base pay range is $104,800 - $174,700.If performed in Maryland, the base pay range is $100,100 - $166,800.If performed in New York, the base pay range is $104,800 - $174,700.If performed in New York City, the base pay range is $114,300 - $190,500.If performed in Rochester, NY, the base pay range is $95,300 - $158,800.If performed in New Jersey, the base pay range is $112,574 - $179,826.If performed in Ohio, the base pay range is $90,500 - $150,900. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
Assistant Service Manager Texas Roadhouse Holdings LLCAssistant Service ManagerSioux Falls, SDEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Quality Manager, Huron SD Terex CorporationQuality Manager, Huron SDSouth DakotaWe design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
Audit Manager - Construction & Development Brady Martz and Associates PCAudit Manager - Construction & DevelopmentSioux Falls, SDAudit Managers are responsible for training and leading Senior Associates and Associates by assigning work, reviewing completed tasks, providing constructive feedback, and directing necessary revisions. Apply sound judgment and analytical skills to prepare and review accounting reports and financial analyses aimed at improving clients internal controls and accounting procedures.
Certified Dietary Manager Dow Rummel VillageCertified Dietary ManagerSioux Falls, South DakotaThis Role We are seeking a collaborative and detail-oriented Certified Dietary Manager to join our Culinary Services team and make a meaningful impact on the daily dining and nutrition experience of our residents. Provide training, coaching and process support to Culinary Services supervisors and team related to therapeutic diets, resident preferences, allergies, supplements, snack accuracy and regulatory expectations.
Manager of Digital Marketing Sanford HealthManager of Digital MarketingSioux Falls, SDAs part of the Integrated Marketing team, the manager of digital marketing is a partner to the Consumer Marketing teams as it relates to strategic planning and digital solutions, is the lead voice for technology and innovation in our approach and delivery, and ensures strategic digital plans are implemented successfully. Works closely with information technology teams and digital strategy counterparts managing other portfolios to create and prioritize activities for site enhancements and special projects on the digital roadmap for all digital properties across the system.
Assistant Store Manager TJXAssistant Store ManagerPierre, South DakotaDrive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
NewEast River Physical Plant Manager I South Dakota State GovernmentEast River Physical Plant Manager ISioux Falls, SD$28.54–$35.66 / hourKnowledge of: record keeping and report writing; Proficient in Microsoft Office suite; 0ccupational hazards and safety precautions appropriate for maintenance or repair projects; methods and practices of Building Construction; methods and practices of General Building Maintenance; methods and practices of maintaining HVAC, Electrical, and Plumbing Systems; methods and practices of Custodial Services• Methods and practices of Grounds Maintenance; tools and equipment associated with maintenance activities; State of South Dakota procurement regulations. Ability to: communicate information clearly and concisely; establish and maintain effective working relationships with others; operate computers effectively; read and interpret blueprints and construction plans; accurately estimate costs of repairs and material requirements; operate construction equipment and power tools; assess the needs for repairs or preventive maintenance of buildings and equipment.
Brownfield Project Manager Stantec IncBrownfield Project ManagerSouth Dakota, SDPrimary Location: United States | IL | Chicago Other Locations: United States | SD Organization: BC-1937 EnvSvcs-US Great Lakes East Employee Status: Regular Business Justification: Replacement Travel: No Schedule: Full time Job Posting: 14/07/2026 06:07:06 Req ID: 1006745. This team member will be primarily focused on due diligence and brownfield revitalization work for communities throughout the Midwest but may explore opportunities within our broader environmental services team including projects in complex assessment and remediation, resiliency, and compliance.
Dealer Development Manager Diamond Mowers, LLC.Dealer Development ManagerSioux Falls, SDThis role develops and executes strategies to recruit, onboard, activate, and support high-performing dealers while ensuring strategic market coverage and long-term revenue growth. We will seek and provide constructive feedback to one another, work as a collaborator, treat peers with respect and dignity, engage all team members as partners to solve problems and support one another with a positive attitude.
NewInterventional Business Manager Glaukos CorpInterventional Business ManagerSioux Falls, SDRemoteThe Interventional Business Manager (iBM) is responsible for leading a high-performing field-based team focused on driving adoption, growth, and execution of Glaukos' interventional glaucoma portfolio across a defined geographic area. The Director partners closely with cross-functional stakeholders in Interventional Glaucoma, Corneal Health, Practice Integration, Strategic Accounts, and Market Access to ensure alignment and execution of key commercial initiatives.
Branch Manager In Training, 29-31 Hr, Full Benefits Package CarhopBranch Manager In Training, 29-31 Hr, Full Benefits PackageSioux Falls, SDManager will work with an existing Branch Manager to oversee a retail location and its staff to achieve profitable sales with the ultimate goal of possibly relocating and overseeing your own retail location. About CarHop: CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those who have not quite perfect credit to achieve transportation independence!
Branch manager in Training, 29-31 hr, Full Benefits Package CarHopBranch manager in Training, 29-31 hr, Full Benefits PackageSioux Falls, SDManager will work with an existing Branch Manager to oversee a retail location and its staff to achieve profitable sales with the ultimate goal of possibly relocating and overseeing your own retail location. CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those who have not quite perfect credit to achieve transportation independence!
NewAssistant Store Manager O'Reilly Auto EnterprisesAssistant Store ManagerSioux Falls, South DakotaPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Branch Manager Interstate Companies, Inc.Branch ManagerWatertown, SDToday, more than 1,700 team members across our corporate office and five operating divisionsInterstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Centerlive our Pride in Service promise every day. This is a highly visible, entrepreneurial leadership role ideal for a proven dealership GM or an ambitious multi-department manager ready to take full P&L ownership of a multi-million-dollar revenue operation.
Manager, Accounting Services SercoManager, Accounting ServicesPierre, SDLead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Registered Nurse Case Manager (RN) Interim HealthCare of the Black HillsRegistered Nurse Case Manager (RN)Spearfish, South DakotaAs an RN Case Manager, you'll have the opportunity to care for patients throughout their healthcare journey—developing personalized care plans, coordinating with an interdisciplinary team, and helping patients safely recover where they feel most comfortable: at home. Operating through 300+ offices, our commitment to nurses is expressed through our passion to put patients first; a culture that values and appreciates nurses; and our ongoing efforts to advocate for nurses in ways that elevate their profession and reward their sacrificial work.
Assistant Store Manager O'Reilly Automotive IncAssistant Store ManagerBeresford, SDPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.