Mid-Level Environmental Scientist / Project Manager Tetra Tech IncMid-Level Environmental Scientist / Project ManagerKansas City, MOReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions: Prepare or oversee preparation of reports (including Phase I and II Environmental Site Assessments and hazardous materials surveys), Quality Assurance Project Plans (QAPPs), Sampling and Analysis Plans (SAPs), Analyses of Brownfields Cleanup Alternatives (ABCAs), and Remedial Action Plans (RAPs). Our 25,000 employees work together to provide clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Corporate Development Manager Cardinal Health IncCorporate Development ManagerMORemote$123,400–$158,670 / yearSupport acquisition and divestiture due diligence process, valuation analysis, pre-closing integration / separation planning and closing processes: Deal Strategy: Work with business, finance, and strategy teams to develop a business case for each acquisition, including detailed assessment of the competitive marketplace and quantitative support for annual operating plan and investment requirements. Deal Approval: Support communications with Corporate CEO, CFO, Segment CEOs and CFOs, Chief Accounting Officer, Treasurer, Business Unit GMs and other members of Cardinal Health leadership.
NewHematology Business Manager - Overlay (St. Louis/Des Moines) PharmaEssentia U.S.A.Hematology Business Manager - Overlay (St. Louis/Des Moines)St. Louis, MOFull timeFounded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung. Entrepreneurial Expertise Becoming a true subject matter expert on all key topics that impact the success of the business – disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc.
Traveling Assistant Project Manager - National Building Group STO Building GroupTraveling Assistant Project Manager - National Building GroupKansas City, MOHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Marketing Manager CBIZ IncMarketing ManagerKansas City, MOWith industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Customer Success Manager Oracle CorpCustomer Success ManagerKansas City, MO$33.65–$63.65 / hourThe Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business.
Project Scheduling Manager (Site Based/Travel Required) Alberici Constructors Inc.Project Scheduling Manager (Site Based/Travel Required)Saint Louis, MOPart timeSupervises project-site schedulers and supports internal scheduling personnel, scheduling consultants, and providing expert scheduling/planning oversight and direction to project site teams. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects.
Account Manager (North Central) RxSightAccount Manager (North Central)Kansas City, MOSUPERVISORY RESPONSIBILITIES: This role does not have direct reports but owns territory sales performance, leading account-level growth initiatives across assigned practices and coordinating closely with cross-functional team members (CS, Marketing). Working clinical and ophthalmic knowledge regarding practice workflows, patient flow optimization, and the ability to guide and resolve workflow issues in clinic settings to accelerate LAL adoption.
Principal Program Manager, Technical Delivery OraclePrincipal Program Manager, Technical DeliveryJefferson City, MO$90,100–$209,500 / yearYou will regularly interact with leaders across Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, and Delivery organizations to ensure customer priorities, capacity plans, technical dependencies, and execution outcomes remain aligned. + Drive cross-functional execution across Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, vendors, colocation partners, and regional delivery teams.
Manager, DTC Software Engineering New BalanceManager, DTC Software EngineeringSunset Hills, MO$122,000–$152,250 / yearWe also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. Contribute to recruitment efforts by identifying and hiring candidates who are the best fit for the team, ensuring alignment with the team's culture, needs, and long-term success, while actively working to remove obstacles to productivity.
Program Manager Heartland ConsultingProgram ManagerLee's Summit, MOFull timeProgram ManagerLocation: Lee's Summit, MO (primary, with oversight across multiple sites)Employment Type: Full-Time, ExemptAs the senior leader for the contract, the Program Manager serves as the primary point of accountability, providing executive oversight for all records operations, maintenance, and transportation services. Required QualificationsMinimum 10+ years of progressive experience managing large-scale federal records, administrative, or operations support contracts (DHS/USCIS experience highly preferred).Proven leadership of multi-site teams (100+ personnel) with shift coverage and emergency response.
NewFinancial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerSt. Louis, MO$124,000–$335,000 / yearWithin our Tax practice, you will help clients navigate the ever-evolving tax landscape, advising on local and international tax affairs, and providing insights into business analysis, working capital management, and profit sharing. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
HVAC SERVICE/SALES MANAGER GpacHVAC SERVICE/SALES MANAGERSt Louis, MO120000–150000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Engineering Manager Burger and Brown EngineeringEngineering ManagerGrandview, MOOur values – Integrity , Pride and Awareness - unify us in our effort to provide our customers with expertise, experience and meticulous attention to detail, Partner in Precision . Ability to actively manage problem-solving activities with root cause analysis and other problem-solving tools & methodologies.
Tax Manager Wertz & AssociatesTax ManagerSt. Louis, MOWe are partnered with a Top 10 Midwest CPA and business advisory firm experiencing strong growth and seeking a Tax Manager to join their St. This firm is known for its collaborative, people-first culture, strong leadership, and commitment to developing its professionals.
NewMaintenance, Operations and Quality Program Manager Sodexo SAMaintenance, Operations and Quality Program ManagerKANSAS CITY, MO$100,130–$129,580 / yearServe as Sodexo"s K-12 Maintenance Subject Matter Expert, helping schools optimize facility performance through asset management, condition assessments, maintenance planning, CMMS implementation, and operational training that drives long-term success. The Maintenance, Operations and Quality Program Manager is responsible for driving excellence in school facility maintenance and operations by leading Facility Condition Assessments (FCA), enhancing quality control, and advancing technical training programs.
Senior Project Manager - Data Center Construction GpacSenior Project Manager - Data Center ConstructionSt Louis, MO100000–275000The ideal candidate brings deep experience in mission-critical construction and has successfully led large, technically complex data center projects with significant MEP scope, aggressive schedules, and high coordination demands. This role provides overall project leadership, overseeing multiple workstreams, managing complex stakeholder relationships, and ensuring projects are delivered safely, on schedule, and within budget.
Plant Manager ZekelmanPlant ManagerKansas City, MissouriLeads implementation of new manufacturing initiatives, including strategic resource allocation and applying good manufacturing principles, organization structure, leadership, sourcing and integration, production systems and techniques for improved efficiencies and adherence to best practice. We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.
Production Manager - TUSA SPS CompaniesProduction Manager - TUSAChesterfield, MissouriPosition Description: The Production Manager will ensure high levels of customer satisfaction by ensuring quality workmanship, keeping commitments to deadlines, delivering solutions, and demonstrating a positive attention to detail in meeting customers’ needs. The Production Manager is responsible for supervising all manufacturing, maintenance, and production scheduling activities at the plant level, ensuring compliance with applicable health and safety and quality control programs.
NewNurse Manager - Surgery Saint Luke's Hospital of Kansas CityNurse Manager - SurgeryKansas City, MOSupports optimal care that requires specialized knowledge critical thinking and skills based on principles of psychological social physical and biological sciences that utilize the nursing processes. Accountable for the development implementation and evaluation of the care provided on the patient care units consistent with the established strategic plan goals and objectives for Patient Centered Care.
Strategic Planning Manager Zoltek CorpStrategic Planning ManagerSt. Louis, MOLead analysis of business-critical projects by defining milestones, owners, financial impact, risks, and other project needs across cross-functional teams. Job Summary: The Strategic Planning Manager reporting to the GM, Global Pultrusion & Strategic Planning, will support management of the Pultrusion P&L and analysis and execution of business-critical initiatives.
Marketing Manager, Planning, Resources and Investments H&R Block IncMarketing Manager, Planning, Resources and InvestmentsKANSAS CITY, MOIn addition, you will support financial and operational governance by partnering with Finance and Procurement to ensure marketing investments are optimized, providing transparency into vendor spend, performance, and overall return on investment. You will also develop and maintain resource and capacity models that provide real-time insight into workload, constraints, and tradeoffs, helping leadership navigate shifting priorities and make informed decisions.
Plant Manager, STL Kemira OyjPlant Manager, STLSt Louis, MO$122,500–$152,500 / yearWhat you'll bring to the team: Bachelor's degree in Chemical Engineering, Mechanical Engineering, Industrial Engineering, Operations Management, or related field preferred; equivalent manufacturing leadership experience considered. The ideal candidate will be a visible leader who can develop talent, strengthen cross-functional collaboration, drive continuous improvement, and create alignment across the organization while delivering business results.
ERP Program Manager CEdge IncERP Program ManagerSaint louis,mo, MORemoteThe role supports the Program Director and is accountable for day-to-day program management, governance, dependency management, risk mitigation, deployment readiness, and cross-functional coordination across Financials, Supply Chain Management (SCM), Order Management (OM), Planning, Data, Integrations, Testing, and Change Management. The Program Manager serves as the central point of coordination across Oracle implementation partners, business stakeholders, solution leads, architects, and site deployment teams to ensure successful delivery of the program.
North America Sales Manager - Mining (Remote) Astec Industries IncNorth America Sales Manager - Mining (Remote)St. Louis, MORemoteWorking with the Global Director of Mining, the North America Sales Manager - Mining is responsible for developing overall territory strategies and tactical implementation plans, establishing and monitoring attainment of revenue targets and opportunities (managing the sales funnel), proactively taking action to address market and competitor actions and personally assisting in the sale of capital equipment and parts across all TSG product line offerings and markets. ABOUT THE POSITION The North America Sales Manager (CSM) - Mining is responsible for providing overall leadership to drive profitable revenue and market share growth for the sale of Capital Equipment and aftermarket Parts & Service, within their defined geographical territory, across the whole Astec (Legacy TSG - TerraSource) product segment and service offerings.
HR Manager - St. Louis/Salem US FoodsHR Manager - St. Louis/SalemSt Louis, Missouri$65,000–$100,000 / yearProvide coaching and consulting support to Area leaders, with guidance from the ADHR, in completing talent assessment and planning processes, performance management processes and talent identification for various programs. The Human Resources Manager helps create a safe, inclusive, and engaging culture, ensuring that the organization has the right talent in the right roles at the right time to deliver our Key Results.
Commercial Contract Manager Clayco IncCommercial Contract ManagerKansas City, MOWith $8.1 billion in revenue for 2025, Clayco specializes in the ''art and science of building,'' providing fast track, efficient solutions for mission critical, industrial, life sciences, power & energy, aviation, commercial, institutional, residential and sports & entertainment related building projects. Operating as the single commercial authority, the CCM serves as the key interface between the client, the field, and the subcontractor community, maintaining full visibility of how site events and decisions connect to contractual rights and obligations from contract award through commercial close-out.
Manager, Actuarial Services Centene Corporation GroupManager, Actuarial ServicesMORemote$134,600–$249,000 / yearAdditional responsibilities will include: Lead the development of sophisticated financial models to assess financial risk and opportunity associated with proposed and existing VBC arrangements (e.g., shared savings/risk, capitation, bundled payments, specialty carve-outs). Why This Role Is Appealing: As a critical leader on the team, you'll shape Value-Based Care (VBC) strategies, vendor arrangements, and contract design that drive significant financial value across multiple lines of business.
District Sales Manager - AWG Warehouses Lewis Bakeries IncDistrict Sales Manager - AWG WarehousesSpringfield, MOInitially focused on the Springfield, Missouri AWG warehouse, this position serves as the primary field representative between Lewis Bakeries, AWG, independent retailers, and key account customers to ensure outstanding execution of Lewis brands. The District Sales Manager - AWG Warehouse Accounts is responsible for driving sales growth, execution excellence, and operational performance across assigned Associated Wholesale Grocers (AWG) warehouse territories.
Project Operations Manager - 1st Shift - Travel GXO Logistics IncProject Operations Manager - 1st Shift - TravelKansas City, MOAs the Project Operations Manager you will lead key strategic projects across the business, working cross-functionally to implement solutions, troubleshoot problems and monitor the effectiveness of strategic initiatives. What you'll do on a typical day: Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones.
Warehouse Manager PROENERGY ServicesWarehouse ManagerSedalia, MissouriAdditionally, they ensure compliance with company policies, resolve customer service issues, and contribute to profitability through effective budget management Reports To: Director WH & Logistics Work Location: 2001 Proenergy Blvd, Sedalia, MO 65301 Position Responsibilities Lead a warehouse team of +15 employees. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof.
Territory Manager - Metro St. Louis US Foods Holding CorpTerritory Manager - Metro St. LouisSt. Louis, MO$55,000–$95,000 / yearLead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Project Manager 2 Kwikee Products Co LLCProject Manager 2St. Louis, MO$45,292–$56,615 / yearCollide, part of the Propelis Group, provides brand activation solutions across print, promo, digital and fabrication, supporting large and small brands around the world from brand creation to implementation. Within Collide, you will effectively communicate specifications for each piece of packaging artwork on your brands by utilizing our order entry system as well as being a resource for production departments when issues or questions arise.
Bilingual Registered Nurse Case Manager (1099) – St Louis, MO The IMA GroupBilingual Registered Nurse Case Manager (1099) – St Louis, MOSt. Louis, MissouriOur Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
Software Engineering Manager Jack Henry & Associates IncSoftware Engineering ManagerSpringfield, MORemoteReporting to a Senior Engineering Manager, this leader will manage engineering teams responsible for building modern solutions that help financial institutions improve back-office efficiency, streamline operational workflows, and deliver better digital support experiences to their accountholders. What you'll be responsible for: Provides consistent leadership to assigned engineering teams organized around product offerings and capabilities, including software engineers and technical business analysts across junior, mid-level, senior, and staff-level experience.
Sr. Manager - Network Engineering Chicago Board Options ExchangeSr. Manager - Network EngineeringKansas City, MO$144,500–$187,000 / yearManager of Network Engineering is a senior technical leader responsible for leading a high-performing network engineering team that designs, builds, and operates the low-latency infrastructure supporting Cboe's global financial exchange platforms. The anticipated base salary range for this role is $144,500-$187,000 in Kansas, $158,950-$205,700 in Chicago, and $180,625-$233,750 in New York, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.
Care Manager - RN - Hybrid for a local candidate Esse HealthCare Manager - RN - Hybrid for a local candidateSt. Louis, MOThe RN Care Manager works in tandem with the patient, their family, and healthcare teams to ensure follow-up care, education, resources, and home health needs are addressed to reduce hospital remissions and improve patient outcomes. This role focuses on eliminating barriers to care, facilitating smooth care transitions, managing discharge planning, and supporting patients throughout their healthcare journey.
Care Manager - RN - Hybrid For A Local Candidate Esse HealthCare Manager - RN - Hybrid For A Local CandidateSaint Louis, MOThe RN Care Manager works in tandem with the patient, their family, and healthcare teams to ensure follow-up care, education, resources, and home health needs are addressed to reduce hospital remissions and improve patient outcomes. This role focuses on eliminating barriers to care, facilitating smooth care transitions, managing discharge planning, and supporting patients throughout their healthcare journey.
Manager, SAP (Req842) SpartechManager, SAP (Req842)Maryland Heights, MOThe SAP Manager will act as the liaison between business users, internal leadership, IT, Finance, Operations, and external SAP support partners to ensure SAP issues are properly prioritized, communicated, resolved, and documented. Provide hands-on leadership, design, configuration, and day-to-day support for SAP FICO solutions, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CO), and Profitability Analysis (CO-PA).
Manager, Project Management DP World CL Holding Americas IncManager, Project ManagementKansas City, MOWe're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. Manage the Project Budgets (Resources & CAPEX) - If there is any risk to this objective, it would be expected that the Project Manager escalates accordingly to the VP Project Management/Steering Committee so that alternative plans can be made to either bring the budgets back on track or request further justified approvals.
Global Manager Frieght Audit and Payment Saint Louis, MO ESRhealthcare and EXEC STAFF RECRUITERSGlobal Manager Frieght Audit and Payment Saint Louis, MOSaint Louis, Missouria leading global public manufacturing company located in the Saint Louis, MO area, is seeking a Global Manager, Freight Audit & Payment to oversee and optimize its end to end freight audit, invoicing, and payment programs across multiple regions. Candidates with experience in accounts payable, supply chain, procurement, or program management, particularly those who have handled freight payment processes, are strongly encouraged to apply.
Product Manager SS&C Technologies Holdings IncProduct ManagerKansas City, MOWhat You Will Get To Do: Product Management: Responsible for managing the WalletShare for Alternatives data and user interface, coordinating with other product managers and relationship managers to capture client feedback, develop requirements and manage the sprint process with your technical partners. This opportunity calls for a Product Manager that is passionate about learning and growing the business, managing client interactions across the product portfolio, and taking Financial Services companies in the area of Asset Management to the next level.
Senior Manager, IT - IT Development University of MissouriSenior Manager, IT - IT DevelopmentSt. Louis, MO$70,512–$104,104 / yearExperience with technologies including SQL Server, Oracle, PostgreSQL, MySQL, NET/C#, Python, REST APIs, Azure Integration Services, Boomi, Power BI, Kuali Build, Bridge, and other software commonly used in higher education. The position serves as both a technical leader and people manager, overseeing application portfolios, systems integrations, database architecture practices, project delivery, strategic planning, and staff development while ensuring alignment with institutional priorities.
Regional Sales Manager - Ozark Teva Pharmaceutical Industries LtdRegional Sales Manager - OzarkSt. Louis, MOAdditional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible, Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more. Gather, analyze, and evaluate relevant market, region, competitive, and team member performance and trend data to inform business planning, strategy, tactics, and team development and coach their team to do this at the territory level.
Regional Project Solutions Manager - Central Stanley Black & Decker IncRegional Project Solutions Manager - CentralMissouri, MO$136,500–$219,800 / yearThe PSM team acts as trusted partners to end users, contractors, and subcontractors and is accountable for ensuring SBD's products and services deliver maximum value to ensure exceptional outcomes for all stakeholders from project planning to project completion. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Quality Manager II Refresco CareersQuality Manager IIJoplin, MissouriReporting to the Plant Manager, the Quality Manager II oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met. Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.⯠Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.â¯.
Senior Project Manager Industrial & Logistics Cbre ValuationSenior Project Manager Industrial & LogisticsSaint Louis, MOChicago - Illinois - United States of America, Chicago Heights - Illinois - United States of America, Indianapolis - Indiana - United States of America, Remote - US - Remote - US - United States of America, Saint Louis - Missouri - United States of America, St. Louis - Missouri - United States of America. Bachelor"s Degree preferred with 8+ years of relevant experience, including 5+ years of construction project management experience, preferably working with industrial, logistics, or heavy infrastructure construction projects is strongly desired.
Store Logistics Manager #350 - Jefferson City, MO Academy Sports & Outdoors IncStore Logistics Manager #350 - Jefferson City, MOJefferson City, MOComfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval. As a Logistics Manager, you will drive the day‑to‑day operational rhythm of the store, ensuring every process behind the scenes supports a seamless customer experience.
Manager, Paper Operations Ranpak Holdings CorpManager, Paper OperationsKansas City, MOThe Manager leads production teams across shifts, coordinates production schedule, enforces compliance with company policies and regulatory requirements, and drives continuous improvement initiatives. Collaborate closely with corporate planning teams to align production schedules with business needs, proactively adjusting plans to meet changing demand and operational priorities.
District Manager Mondelez International IncDistrict ManagerSpringfield, MO$90,800–$124,850 / yearWe have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country. Build Relationships: Maintain communication with RTMs and Customer Business Teams (CBT) to ensure flawless execution of sales programs through clear, concise, timely written and verbal communication.