Technical Account Manager SGA Inc.Technical Account ManagerLehi, UTAs large enterprises invest in our products, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions - Vast experience with Workfront and AEM. Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Functional Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise, Value Selling.
Manager, Credit Review Governance American Express CoManager, Credit Review GovernanceSalt Lake City, UTIt provides objective, risk-based insights to the Board of Directors and Senior Management, helping identify emerging risks, ensure adherence to risk appetite and regulatory expectations, and support the overall safety and soundness of the credit portfolio. Experience implementing or maturing governance, risk, and control frameworks within new or evolving functions, including driving change management and stakeholder adoption of new processes and requirements.
NewSenior Project Manager, CX Nice LtdSenior Project Manager, CXSandy, UTNASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Exceptionally well-organized, with a demonstrated ability to manage multiple priorities simultaneously, plan and track timelines and deliverables, and develop effective monitoring systems to ensure project success.
SLED - Business Program Manager Nice LtdSLED - Business Program ManagerSandy, UTThis role improves sales productivity, supports public sector contracts and contract management, supports public sector RFPs and RFP management, enhances process discipline, and supports revenue growth through streamlined workflows, high-quality analytics, and impactful proposal contributions. Contract Management & Strategy: Develop and execute a forward-looking state and cooperative contract strategy aligned to go-to-market priorities; anticipate procurement needs 12-18 months in advance and establish required vehicles ahead of revenue timelines.
Sr. Software Engineering Manager, Salesforce Becton Dickinson and CoSr. Software Engineering Manager, SalesforceSalt Lake City, UTThe ideal candidate is an agile practitioner, fosters teamwork, and can build strong interpersonal relationships with the Operations teams, Technology team, Leadership, and Stakeholders with a focus on building the right functionality in the right order and helping overcome obstacles. Technical Expertise: Utilize deep technical knowledge of Salesforce platforms, including Service Cloud, Health Cloud, Commerce Cloud, Data Cloud, Experience Cloud, and Marketing Cloud to provide best in class solutions.
Territory Manager AB SKFTerritory ManagerSalt Lake City, UT$111,000–$125,000 / yearSales Funnel Management: Drive sales opportunity funnel management in CRM and aligned digital sales tools to ensure opportunities are duly followed up, won, closed, and reported on promptly. The ideal candidate will be responsible for managing sales activities within a designated territory or region, building and maintaining strong client relationships, and driving sales growth.
Program Mgr, Revenue Systems and Reporting ADOBE IncProgram Mgr, Revenue Systems and ReportingLehi, UTAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. This role collaborates with revenue recognition, revenue assurance, FP&A, Sales Operations, Legal, Product, and technology departments to ensure revenue transactions are processed accurately, efficiently, and in accordance with ASC 606 and internal control requirements.
Internal Product Delivery Manager AdobeInternal Product Delivery ManagerLehi, UtahAdobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. The role will be instrumental in developing and enhancing our Quote to Cash workflow, working with cross-functional business partners to design and implement new processes and systems as well as address critical business issues or opportunities.
Email Strategy & Digital Marketing Manager Deseret Book CoEmail Strategy & Digital Marketing ManagerUTThey will work closely with our marketing, content, and creative teams as well as sales channel owners to ensure they have the information and resources needed to produce and execute email marketing strategies and journeys with the goal of connecting current and potential communities with Deseret Book content and product as well as position Deseret Book driving traffic to DeseretBook.com, They will lead our digital marketing initiatives with a primary focus on email marketing excellence that includes growing the Deseret Book email and SMS list and creating and execute email journey to drive consideration and purchase of Deseret Book offerings.
Territory Manager | Idaho & Utah iRhythmTerritory Manager | Idaho & UtahSalt Lake, IdahoRemoteWe are seeking a high-performing, field-based Territory Manager who will be responsible for accelerating growth by acquiring new business, expanding iRhythm’s footprint across key health systems, and capturing market share within a defined geographic territory. Having served over 10 million patients, we are committed to being the foremost provider of ambulatory ECG monitoring, offering faster answers, deeper insights, and better outcomes.
Senior Customer Success Manager Nearmap LtdSenior Customer Success ManagerLehi, UTRemoteYou will oversee a large portfolio, identifying churn risks and growth opportunities at scale, engaging with key customer contacts, managing the customer lifecycle from onboarding to renewal, and collaborating with the sales team to expand accounts. Reporting to the CSM Director, you will be responsible for managing a mid-market portfolio of accounts, understanding customer needs, and delivering comprehensive engagement to foster strong relationships and measurable business outcomes.
Key Account Manager - Commercial /Alliance Partnerships - Data Center Cooling (HDLC) nVent Electric PlcKey Account Manager - Commercial /Alliance Partnerships - Data Center Cooling (HDLC)Salt Lake City, UTRemoteWHAT YOU WILL EXPERIENCE IN THIS POSITION: • Develop and implement a partnership strategy that focuses on data center technology providers that enable comprehensive solutions, common offerings, and sales growth from a remote home office, anywhere in the US. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
NewAccount Manager II doTerraAccount Manager IIPleasant Grove, UTJob ResponsibilitiesBuild relationships with Wellness Advocates that encourage and motivateMonitor sales and ensure timely recognition of various levels of achievementProvide accurate and correct understanding and application of dTERRA's compensation planRespond fairly and accurately to questions regarding the compensation planHandle exception requests and represent those requests when neededStrategize with consultants and help them be more effectiveSet up conference calls, send conference call notes, send welcome/congratulatory lettersAssist with other projects and responsibilities as neededManage a group of Wellness Advocates at a specific rank for the region you representJob QualificationsPreferred 1 + Years of ExperienceAbility to establish professional relationships and partner with Wellness AdvocatesOutgoing and positive personality with the ability to communicate effectively, respond to concerns, and strategically solve problemsFamiliarity with dTERRA's compensation plan & proven ability to follow through on assignments and customer needsExperience with the direct selling industry and customer service preferredProficiency in DataTrax required (Training will be provided) & commitment to work full-time preferredAbility to problem solvedoTERRA International, LLC. is committed to employing a diverse workforce. Partners with Wellness Advocates in helping to build their business success and to stay abreast of corporate affairs.
NewAccount Manager III, Business Management ArmaninoAccount Manager III, Business ManagementSalt Lake, Louisiana$71,300–$97,000 / yearArmanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Minimum of 5 years of accounting or bookkeeping experience, including business management experience supporting high-net-worth individuals, entertainers, or multi-entity clients.
Account Manager Iii, Business Management Armanino McKenna Certified Public Accountants & ConsultantsAccount Manager Iii, Business ManagementSalt Lake City, UT$71,300–$97,000 / yearArmanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Minimum of 5 years of accounting or bookkeeping experience, including business management experience supporting high-net-worth individuals, entertainers, or multi-entity clients.
NewControls Engineering Manager First QualityControls Engineering ManagerSalt Lake City, UTControls Engineering ManagerThis position leads a team of automation technicians in the design, development, implementation, and maintenance of automated control systems across production. Mentor and manage a team of both salaried automation specialists and hourly technicians, and develop team through performance management, scheduling, and individual personal development to support.
NewAccounting Manager Macpower Digital Assets Edge Private LimitedAccounting ManagerDraper, UT$65–$70 / hourRequired Qualifications and Skills: 5+ years of accounting experience at Big 4 firms and/or public companies (tech industry preferred). Assist with quarterly and annual internal/external audit requests, liaise with external auditors, and ensure timely responses.
Capital Partner Manager (Outbound Sales) Better TalentCapital Partner Manager (Outbound Sales)American Fork, UtahWe partner with businesses and investors to identify opportunities that create long-term value through strategic investments, business growth, and tax-advantaged financial solutions. Instead of layers of bureaucracy, you'll work alongside experienced business leaders who value initiative, accountability, and continuous improvement.
Physical Security Manager SofiPhysical Security ManagerCottonwood Heights, UT$99,200–$124,000 / yearThe position assists with physical security operations including incident management, threat assessment, executive protection support, law enforcement coordination, guard force oversight, emergency preparedness, and operational security initiatives while partnering closely with Legal, HR, Compliance, Risk, Cybersecurity, Workplace Services, Facilities, and executive leadership. Serve as an operational leader within the broader Global Security & Investigations organization, responsible for managing day-to-day security operations, sensitive investigations, workplace violence prevention initiatives, executive protection assignments, and emergency response coordination while supporting enterprise security strategy and operational resilience.
Compliance Manager Lucid Software IncCompliance ManagerSalt Lake City, UTPractical exposure to evaluating the transparency, explainability, and bias risks of machine learning models or automated decision-making software in order to issue spot and provide advice to employees and teams implementing internal and customer facing AI initiatives. A highly responsive and self-motivated professional with a genuine curiosity for technology, a rapid learning curve, and a proven ability to take immediate initiative, prioritize multiple urgent tasks, and provide suggestions when navigating complex, ambiguous situations.
Project Manager Suntec Concrete IncProject ManagerSalt Lake City, UTProficiency in Microsoft Office, scheduling software, Bluebeam, Excel, and construction management systems. Lead estimating handoff meetings and coordinate with estimating on rebar and concrete scopes.
NewProduct Marketing Manager NETCRAFT LTDProduct Marketing ManagerLehi, UTReporting to the Director of Product Marketing, you will execute the post-sale side of Netcraft's go-to-market motion by turning Netcraft's positioning and messaging into the renewal and expansion content, campaigns, proof points, and enablement that Customer Success and Sales use every day. Day to Day, You Will: Translate Netcraft's positioning and message house into renewal and expansion messaging for target accounts, working closely with Account Management, Sales, and Marketing.
NewTax Manager Tanner LLPTax ManagerLehi, UTTanner, Utah’s largest public accounting firm and one of INSIDE Public Accounting’s Best of the Best Accounting firms, has recently been named as one of Accounting Today's Top Regional Leaders and Firms to watch for 2022 and 2023.Our stellar reputation in the marketplace for being value add strategic partners to the clients we serve has made us the firm of choice for Utah’s premier businesses. We are a public accounting firm characterized by our investment in our team – Voted #1 in Training multiple years running - and distinctive culture, which sets us apart and defines the experience for our professionals.
Credit Risk Oversight Manager (2Lod) SofiCredit Risk Oversight Manager (2Lod)Cottonwood Heights, UT$115,200–$216,000 / yearStrong analytical and problem-solving skills to evaluate workflows and procedures; identify and resolve problems in a timely manner; develop alternative solutions; work well in group problem-solving situations; use reason even when dealing with emotional topics; support SoFi's overarching strategic goals relative to loss prevention. Demonstrated ability to think critically to identify and solve problems through structured analytical reasoning; Excellent verbal, written and presentation / story-telling skills to bring analysis findings to the forefront and influence change.
Valuations Manager, Real Estate Armanino McKenna Certified Public Accountants & ConsultantsValuations Manager, Real EstateSalt Lake City, UT$115,100–$156,900 / yearArmanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges.
Senior Manager, Business SOX IA Armanino McKenna Certified Public Accountants & ConsultantsSenior Manager, Business SOX IASalt Lake City, UT$131,100–$213,600 / yearInvolve in the early stages of practice development activities including developing a professional network or referral sources, assisting in proposals, or writing articles for publication and assisting partners in their practice development activities. Manage SOX 404 and Internal Audit engagement(s) and workflow of all client deliverables for multiple clients and engagements to minimize risk and surprises, optimize engagement economics, satisfy service objectives, and meet internal and external deadlines.
Senior Wholesale Manager WAYBSenior Wholesale ManagerSalt Lake, UtahAct as brand ambassador, serving as the main point of contact for wholesale and direct-to-consumer customers, representing the WAYB brand. Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other relevant hardware and software technologies.
Senior Manager, Pigment Services Armanino McKenna Certified Public Accountants & ConsultantsSenior Manager, Pigment ServicesSalt Lake City, UT$173,100–$210,000 / yearArmanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges.
HR Business Partner Serenity Mental Health CentersHR Business PartnerLehi, UTThe HR Business Partner – Leave Administration & Employee Relations serves as the organization’s primary subject matter expert for employee leave and accommodation programs while providing guidance on performance management and employee relations matters. The position also partners closely with managers to address performance concerns, conduct investigations, ensure compliance with employment laws, and mitigate organizational risk.
Market Sales Manager- Salt Lake City UT Kimball International IncMarket Sales Manager- Salt Lake City UTSalt Lake City, UTGain proficient knowledge and use of all business support materials (i.e. all available reports surrounding dealers, dealer sales reps, products, vertical markets, etc) as well as other technical support products critical to tracking and forecasting sales and developing sales tactics and strategies to address opportunities. Role Description: The Market Sales Manager is responsible for driving profitable quota attainment within an assigned geographic territory through daily in‑market engagement with Distribution Partners, A&D firms, and end users.
HR Business Partner InstructureHR Business PartnerSalt Lake City, UtahGenerous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. This role provides guidance on talent management, organizational effectiveness, employee relations, and workforce planning to drive performance, engagement, and business results.
NewAssociate Lifecycle Marketing Manager Trove BrandsAssociate Lifecycle Marketing ManagerLehi, UTTrove Brands is seeking a detail-oriented and data-driven Associate Email Marketing Manager to support the continued growth of the Owala direct-to-consumer (DTC) business through lifecycle marketing and customer engagement initiatives. In this role, you will help manage and optimize email and SMS marketing programs, ensuring campaigns are strategically aligned with business objectives and designed to drive engagement, retention, and revenue.
Senior Project Manager, Furniture JLLSenior Project Manager, FurnitureSalt Lake City, UTWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Coordinate redensifications, seat utilizations, decommissions, assessments, and new furniture procurement while maintaining strong communication with internal teams and clients.
Lifecycle Marketing Manager AxelonLifecycle Marketing ManagerLehi, UTRemote$42–$51.42 / hourData-Driven Insights: Analyze complex multi-channel campaign funnels using data visualization tools (like Tableau) to pull out actionable insights for future marketing iterations. A/B Testing & Optimization: Formulate robust hypotheses and run structured A/B tests across copy, creative, and timing to consistently improve conversion and retention metrics.
Partner Sales Excellence Manager LVTPartner Sales Excellence ManagerAmerican Fork, UTLVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Optimize Partner Performance: Analyze pipeline health and conversion metrics to identify performance gaps, developing data-driven improvement plans that directly accelerate partner-sourced revenue.
Inside Partner Account Manager Human Interest IncInside Partner Account ManagerUT$130,000–$140,000 / yearCompensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $130,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. We are seeking a highly motivated, tech-forward, and results-driven Inside Partner Account Manager (Inside PAM) to join our dynamic Inside Sales & Emerging Markets organization in our beautiful office in Lindon, Utah.
Partner Success Manager, Southeast Region WESTERN GOVERNORS UNIVERSITYPartner Success Manager, Southeast RegionMILLCREEK, UT$82,700–$124,000 / yearWhat You'll Do * Maintain and strengthen relationships with corporate partners to drive long-term engagement and success * Serve as the primary point of contact, ensuring strong partner satisfaction and alignment with workforce development initiatives * Identify and expand opportunities within existing accounts, increasing utilization of WGU degree programs, short-form learning, and apprenticeships * Support and contribute to regular business reviews, sharing performance insights and identifying opportunities for growth * Partner with internal teams including Account Executives, Marketing, and Operations to deliver solutions and resolve partner needs * Track and analyze key account metrics such as enrollment trends and product utilization to inform strategy and improve outcomes * Drive partner adoption and usage by prioritizing the end-to-end customer experience What You'll Need * Bachelor's degree in Business Administration, Management, Marketing, or a related field * 4 to 6 years of experience in partnership management with a record of high performance in solution selling * Proven experience in account management or client success with a. A reasonable estimate of the current range is: Grade: Professional 309 Pay Range: $82,700.00 - $124,000.00 Job Description The Partner Success Manager furthers WGU's mission of creating pathways to opportunity at scale by serving the talent management objectives of large and strategic organizations across the country in assigned student pipeline vertical.
Partner Account Manager - Utah Human Interest IncPartner Account Manager - UtahUT$60,000–$70,000 / yearCompensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $130,000 - $140,000 which includes a base salary of $60,000 - $70,000, and a variable target compensation of $70,000. 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA''s and financial advisors in the SMB space (including territory sales and business development).
Assistant Store Manager Global Uprising PBCAssistant Store ManagerMurray, UTAs the Assistant Store Manager, they/she/he partners closely with the Store Manager to build and coach a best-in-class team, drive daily operations, and create a vibrant store culture where every guest and Guide feels seen, supported, and inspired. Whether you're kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments that further integrate us intentionally within the local community.
Construction Manager PulteGroup IncConstruction ManagerSalt Lake City, UTHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Site HR Business Partner Flex LtdSite HR Business PartnerSalt Lake City, UTWhat a typical day looks like: Advise and coach business on matters related to talent management, including HR requirements, workforce planning, management selection, executive coaching, performance management, retention, succession planning, and change management, etc. Partner with local HR teams and Centers of Expertise to develop and deliver integrated people and organization solutions, Anticipate talent implications and impact to the organization.
NewSr. Transportation Engineer/Project Manager WSPSr. Transportation Engineer/Project ManagerSalt Lake City, UTWorks independently to provide guidance and leadership to mid-level to senior level team or project members, with strict adherence to QA/QC.Proficiency with technical writing, office automation, discipline-specific design software (i.e., MicroStation, AutoCAD, Civil 3D, ArcGIS, InRoads), technology, math principles, predictive models, spreadsheets, and tools. Apply high-level civil engineering techniques and processes to identify improvements for various infrastructure project phases involving more complex infrastructure and transportation engineering work including concept development, preliminary design, final design, procurement, construction, and operation.
NewBusiness Office Manager Surgery Partners IncBusiness Office ManagerSandy, UTThe Business Office Manager also partners with the organization's centralized business office (CBO), corporate revenue cycle teams, and third-party vendors to support billing operations, revenue cycle performance, and case costing initiatives. The BOM works closely with the Administrator and leadership team to coordinate scheduling, optimize patient flow, and maintain strong collaboration between clinical and administrative teams.
Territory Account Manager - Arizona, New Mexico, Utah, Colorado Qumulo IncTerritory Account Manager - Arizona, New Mexico, Utah, ColoradoUT$260,000–$320,000 / yearAbout Qumulo: Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization's information. Success in this role comes from identifying transformational opportunities, navigating complex buying environments, and partnering across internal teams and channel ecosystems to deliver measurable business outcomes.
Senior Product Manager, Rent-to-own Solutions (Remote) Snap Finance LLCSenior Product Manager, Rent-to-own Solutions (Remote)UTRemoteThe ideal candidate has experience in fintech, consumer lending, point-of-sale financing, marketplace platforms, lease-to-own, or embedded finance products and is passionate about solving complex business challenges through technology. This role will be responsible for building products that improve merchant adoption, streamline customer acquisition, optimize application and approval experiences, enhance payment and servicing capabilities, and drive portfolio growth.
NewManager Field Sales Engineering & Technical Enablement Brady CorpManager Field Sales Engineering & Technical EnablementSalt Lake City, UTIn this critical leadership role, you will lead Field Sales Engineers (FSEs) and a dedicated Technical Trainer, driving excellence across technical discovery, solution design, internal/external enablement, and Proof of Concept (POC) stages within complex enterprise environments. As a strategic partner to Sales, you will lead a team that architects end-to-end solutions, modernizes workflows, and ensures seamless connectivity across mission-critical systems.
Marketing Project Manager- Owala Trove BrandsMarketing Project Manager- OwalaLehi, UTOur patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style. The Marketing Project Manager is a proactive leader who ensures that campaigns, launches, and creative deliverables are delivered on time, on budget, and aligned with brand strategy.
Clinical Applications Specialist Ii--It-Provo RevereHealthClinical Applications Specialist Ii--It-ProvoProvo, UTThe Analyst II serves as the escalation point for Analyst I staff, mentors junior team members, and acts as a strategic partner to clinical departments and organizational leadership. Position Summary: Under the direction of the IT Applications Manager, the Clinical Application Analyst II takes full ownership of assigned clinical and ancillary systems, serving as the primary subject matter expert and technical leader for those applications.
Tax Senior / Supervising Senior HCVTTax Senior / Supervising SeniorSalt Lake City, UTWe also specialize in serving clients across the following industries: Private Equity, Real Estate & Hospitality, Media & Entertainment, High-Net-Worth Individuals, Manufacturing & Distribution, Professional Services Firms, Technology, Healthcare, Nonprofit Organizations, and Affordable Housing. As a Senior in our Tax service line, you will be responsible for the following: Prepare and review federal and multi-state income tax returns for individuals, partnerships, corporations, and trusts and its related income tax work papers.
Product Manager/Owner AI Sedgwick Claims Management Services, Inc.Product Manager/Owner AIUTThe Product Manager/Owner works directly with claims leadership, operational managers, and Business Transformation Leads to understand workflow bottlenecks, leakage drivers, customer friction points, regulatory risks, and client performance commitments. They translate these insights into clearly defined AI use cases with measurable operational objectives such as reduced claim cycle time, improved reserving accuracy, enhanced fraud detection rates, or improved document processing speed.