What You’ll Do Own the Marketplace Operating System Design and run the Marketplace operating cadence (QBRs, product reviews, roadmap syncs, 180-day planning) Establish and maintain governance frameworks for prioritization, intake, and decision-making Ensure every initiative has clear ownership, defined success metrics, and aligned sequencing Maintain decision logs and accountability mechanisms across teams Drive Roadmap Integrity & Delivery Oversight Maintain a consolidated Marketplace roadmap across Verticals, Value, Platform, and Engineering Track progress against 180-day commitments and surface risks early Facilitate tradeoff discussions and escalation forums when priorities conflict Ensure cross-team dependency clarity and delivery alignment Lead Initiative Intake & Prioritization Discipline Own intake for new ideas, issues, executive asks, and cross-functional requests Facilitate prioritization tradeoffs with Marketplace leadership Prevent scope creep and initiative sprawl through structured frameworks Enable Strategic Transparency & Communication Develop and drive internal Marketplace communications strategy Provide consistent executive reporting on roadmap progress and delivery health Support senior leadership decision-making with clear data and tradeoff framing Build Operational Infrastructure Establish performance dashboards and KPI tracking discipline Drive operational tooling and reporting hygiene across Marketplace Continuously improve planning, forecasting, and execution frameworks What We’re Looking For 10+ years in product operations, strategic planning, program leadership, or chief of staff roles within complex, cross-functional organizations Proven ability to design and scale operating models in matrixed environments Strong executive presence with ability to influence senior leaders without direct authority Exceptional structured thinking and prioritization skills Experience driving roadmap governance across product and engineering organizations Data-driven mindset with comfort operating at both strategic and tactical levels Ability to manage ambiguity and create clarity in complex systems Experience in marketplace, platform, or multi-sided ecosystems preferred Why This Role Matters Marketplace Planning ensures Marketplace moves with clarity, discipline, and speed. This leader ensures strategic priorities translate into coordinated execution, clear ownership, transparent progress, and predictable delivery across Marketplace Verticals (Air, Hotel, Ground), Marketplace Value, Platform & Delivery, and Engineering.