Additionally, the Certified Medical Assistant will have the following duties and responsibilities of telephone triage support, maintaining patient flow through clinic, bringing back patients for their appointments, obtaining the medical history form and verifying information with the patient, entering medical history information into the EMR system, prepping patients for any/all procedures performed in the Infusion Center, generating referrals, prescriptions, testing referrals, and all discharge paperwork using an EMR system, scheduling the patient's follow up appointment as needed, discharging patients and answering any questions that they may have, ordering medical supplies and stocking inventory, maintaining clean exam rooms and stock with supplies. Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers.