NewCustomer Success Manager - RCM InfinxCustomer Success Manager - RCM(Multiple States)RemoteFull timeSummary Description The Customer Success Manager (CSM) serves as the primary strategic partner for assigned Prior Authorization clients, driving customer satisfaction, solution adoption, and long-term success. This role is responsible for developing trusted relationships with healthcare providers and health systems, ensuring customers maximize the value of Glidian's Prior Authorization solutions.
Customer Success Manager IDC Research Inc.Customer Success ManagerRemote$80,000–$90,000 / yearFull timeOnboarding and Training: Guide new clients through a structured onboarding journey in partnership with IDC’s onboarding team, ensuring they are fully enabled, effectively trained, and aligned to clear success outcomes from the start. Renewals and Expansion: Partner with Sales Account Directors on renewal cycles, supporting with success planning, documented client maps, and ROI demonstration.
Product Manager, Patient Experience FamilyWellProduct Manager, Patient ExperienceWith 95% of patients experiencing clinical improvement within four months, we're addressing one of healthcare's most underserved areas while creating a financially sustainable model for our provider partners. Our tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered.
Sr Services Manager - Customer Service Management GE Vernova IncSr Services Manager - Customer Service ManagementRemote$119,600–$199,400 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
Product Manager, Customer Onboarding ArchyProduct Manager, Customer OnboardingArchy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. You will build the client-facing tracking tools, readiness checklists, and automated systems that give dental practices total visibility into their migration progress, ensuring they are perfectly prepared for a successful launch on Archy.
Technical Customer Solutions Manager CotivitiTechnical Customer Solutions ManagerRemoteRemote$115,000–$155,000 / yearFull timeOverview: Cotiviti is seeking a passionate and results-driven Technical Customer Solutions Manager to join our team and play a key role in driving long-term success for our clients through the effective use of Cotiviti products. The ideal candidate combines strong technical acumen with a deep understanding of healthcare EDI operations, encounter data integrity, and agile software delivery—enabling them to guide clients toward measurable outcomes and sustained success.
Customer Success Manager LiftedCustomer Success ManagerProactively build trusted relationships and maintain continuous engagement with Hiring Managers to drive increased adoption of Lifted offerings (expansion with existing users); including weekly, monthly and QBR meetings with appropriate stakeholders. Provide expert consultation and training on Workforce talent sourcing/management, integrations (SSO, HRIS, etc), Lifted product configurations, Lifted Talent network, and best practices within the context of customer-appropriate workflows.
Customer Success Manager SweedCustomer Success ManagerRemoteOur enterprise-grade solution combines POS, eCommerce, Marketing, Analytics, Compliance and Inventory Management into a single seamless experience — eliminating the need for multiple third-party tools. This is not a reactive support role — it's a strategic position responsible for account health, product adoption, retention, and growth across a portfolio of cannabis retailers.
NewEnterprise Customer Success Manager (CSM) EdiaEnterprise Customer Success Manager (CSM)Strategic Account Management: Develop and maintain trusted advisor relationships with key decision-makers and influencers across district leadership, administrators, and educators with a focus on high-value accounts. You'll take ownership of Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) by leading strategic account management, deepening customer adoption, and executing targeted expansion initiatives.
NewCustomer Insights Manager, Home Health/Hospice (US, Remote) Eleos HealthCustomer Insights Manager, Home Health/Hospice (US, Remote)RemoteProvide clinical validation and subject matter expertise for AI-driven compliance prompts, Live Quality Assist nudges, and compliance dashboard checks, reviewing AI-generated narrative notes, OASIS responses, and HOPE items for clinical accuracy and regulatory alignment. Lead discovery sessions with HH&H executives, QA/QAPI directors, and clinicians to identify compliance needs and workflow gaps, and support compliance implementations end-to-end — including data schema validation, EHR ingestion review, and custom rules development.
Senior Customer Success Manager BuildkiteSenior Customer Success ManagerRemoteAccount Health: Maintain a live view of technical, commercial, support, and relationship signals across your portfolio — surface risk early, mobilize the right Buildkite resources, and prevent escalation through proactive partnership. Internal Orchestration: Act as the central Buildkite resource on the account — mobilizing Account Executives, Technical Account Managers, Solutions, Product, and Support so the customer experiences one cohesive Buildkite.
Sr. Manager, Customer Success Fourkites IncSr. Manager, Customer Success$145,000–$175,000 / yearFourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain.
NewCustomer Success Manager, Enterprise G2Customer Success Manager, EnterpriseThis role manages a portfolio of enterprise customers, drives product adoption, builds strategic relationships, identifies and mitigates renewal risk, and partners closely with Account Management to support retention and expansion. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.
Customer Success Manager, Cohort RLDatixCustomer Success Manager, CohortThe Customer Success Manager will will actively participate in onboarding new clients, tracking and managing account health and sentiment, and ensuring and growing successful usage of RLDatix’s solutions through usage strategies to drive customer satisfaction, adoption, and retention. We’re searching for a Customer Success Manager to join our team team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions.
Customer Success Manager Surge AICustomer Success Manager3+ years of experience in customer success management or project leadership in tech or AI-related fields, with a proven track record of successfully delivering complex solutions. Manage customer engagements as a trusted advisor, developing a deep understanding of clients' AI strategies and overseeing high-quality data projects to ensure they meet SLAs and goals.
Customer Success Manager MetropolisCustomer Success ManagerRemote$75,000–$85,000 / yearMetropolis is seeking an Customer Success Manager (internally known as Senior Operations Manager) to serve as the primary relationship manager for key airline clients and vendor partners within our Bags, Inc. line of business. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment.
Manager, Claims Customer Service Genworth Financial IncManager, Claims Customer Service2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.
Sr Mgr Global Customer Service FUJIFILM Biotechnologies USA IncSr Mgr Global Customer ServiceRemoteFujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is responsible for defining the global service model, technology strategy, and performance framework, ensuring a best-in-class, scalable customer experience across all regions.
NewExperience Manager, Aspiring Investors Kiavi Funding, Inc.Experience Manager, Aspiring Investors$37,000–$55,000 / yearThe Experience Manager, Aspiring Investors (AEM) at Kiavi is a high-impact, revenue-generating sales role responsible for relationship-building, onboarding, and supporting aspiring and slightly experienced real estate investors getting started in the industry. By delivering a seamless, reliable, and scalable financing experience, the AEM instills confidence, establishes Kiavi as the client''s clear lending partner, and ultimately drives new and repeat business to achieve loan volume and revenue targets.
Customer Licensing Alignment Manager Quest SoftwareCustomer Licensing Alignment ManagerRemote, WashingtonRemoteFull timeQualifications: -6+ years of experience in software license compliance or comparable legal/compliance roles; -Extensive knowledge and/or proven success in software license or audit roles, including: Expertise in software license metrics, compliance tools, industry‑leading practices, and licensing policies. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.
Staff Product Manager, Agentic Travel Experiences Spotnana Technology, IncStaff Product Manager, Agentic Travel Experiences$192,000–$212,000 / yearOwn the agentic booking experience end to end: natural-language search, selection, payment, and post-booking servicing across web, mobile, and messaging surfaces, from discovery and PRD through launch, measurement, and iteration. Hawaii, Alaska, Maryland, Illinois, New Hampshire, Oregon, Colorado, Virginia, Delaware, Minnesota, Rhode Island, Pennsylvania, Texas: $174,000-$194,000.
Senior Customer Project Manager GE Vernova IncSenior Customer Project ManagerRemote$132,200–$220,400 / yearObtain Gas Power Services PMO Project Manager Qualification within 24 months of assignment including successful training, passing a review board, and obtaining the PMP certification or equivalent; Subsequently Maintaining PMO Project Manager Qualification status through ongoing training and recertification as required. 8 yrs of experience related to Power Generation Equipment; Either field engineering, commercial, engineering, sourcing, repair, power plant operation and/or maintenance or other adjacent role with Gas Turbines, Steam Turbines, Generators, Heat Recovery Steam Generators.
Client Experience Manager TixrClient Experience ManagerRemoteWe exclusively power 500 of the most respected live entertainment brands in 40 countries including San Jose Earthquakes, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, among many others. Partner with Technical Solutions Managers to deliver new feature demos, resolve complex technical challenges, develop workarounds for unique client situations, and conduct client build audits.
Customer Service Manager Koki GlobalCustomer Service ManagerCustomer Care Manager will be responsible for driving workflow processes and collaborating with internal resources and executive members to drive continuous improvement efforts across Customer Service and Service Departments. Partner and collaborate with Sales Leadership to develop and support overall business market strategy (specifically with respect to top-line sales growth).
NewCustomer Success Manager - Strategic Quest SoftwareCustomer Success Manager - StrategicNationwideFull timeNote: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. -Delivers an outstanding customer experience to support our brand promise of delivering superior outcomes and to support and identify cross-sell and upsell of services and products.
NewIS Manager - Developer Experience (DevEx) Mutual of Omaha Insurance CompanyIS Manager - Developer Experience (DevEx)Hands-on experience implementing, supporting, or driving adoption of modern developer toolchains, including GitHub Enterprise, GitHub Actions, artifact management platforms, software quality tools, and application security tooling. The IT Manager, Developer Experience & Engineering Enablement is responsible for improving developer productivity, accelerating adoption of approved engineering practices, and creating a consistent self-service engineering experience across the enterprise.
Senior Product Manager, Advertiser Experience FetchSenior Product Manager, Advertiser ExperienceThis creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers. It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace.
Guest Experience Manager LADDGuest Experience ManagerThrough the Cindependent Film Festival, year-round artist development, educational programs, and stewardship of the historic Mariemont Theatre, we connect people through stories that inspire curiosity, empathy, and conversation. This position oversees the lobby, concessions, volunteers and front-of-house operations while leading the team responsible for making every visit welcoming, efficient, and memorable.
Digital Experience Manager Archer Technologies LLCDigital Experience Manager$115,000–$146,900 / yearYou will set the direction across our website and the broader digital experience, execute the changes yourself, and direct a skilled front-end and back-end WordPress developer who turns your priorities into shipped work. Partner across demand gen, content, product marketing, and design to define what the business needs, then turn it into clear specs for our WordPress developer and QA every release to launch.
Mid-Market Customer Success Manager - Americas AshbyMid-Market Customer Success Manager - AmericasIn this role, you’ll partner closely with customers to drive adoption, deliver strategic guidance, conduct product trainings and partnership reviews, and identify opportunities for expanded use cases and long-term value realization. If the idea of getting in the weeds with a customer about the nuance between a time in process report and a time to hire report feels too granular, or project managing a workflow change for offer approvals feels “beneath you”, this job isn’t going to be for you.
Customer Success Manager -(National) HCA Siemens HealthineersCustomer Success Manager -(National) HCAAs the primary point of contact for Customer Service, you will provide exceptional customer engagement and support to drive performance and deliver outstanding customer experience through clear communication and proactive relationship building, including: Establishing and maintaining close working relationships with key customer stakeholders and their teams, local Service Operations Managers (RSM), Key Account Managers (KAM)/Key Account Executive (KAE) (Sales teams), Customer Service Engineers (CSEs), Enterprise Services (ES) Engagement Managers and other support resources. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”.
Customer Service Manager FCX PerformanceCustomer Service ManagerFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Customer Success Manager, Digital DOT ComplianceCustomer Success Manager, DigitalCollaborate with the Customer Success leadership & cross-functional teams to refine customer journey mapping, enhance engagement strategies, and optimize automation processes to meet renewal / upsell targets. Implement our digital strategy to consistently achieve measurable results, which will be utilized by our customer-facing teams, and empower all CSMs to efficiently handle their customer portfolios.
Senior/Principal Customer Success Manager 74Software SASenior/Principal Customer Success ManagerRemoteCustomer Success at Axway facilitates effective ongoing technology deployment, adoption, expansion, and engagement throughout the entire customer journey, enabling customers to achieve their desired business outcomes, leading to increased revenues and expansion opportunities. Partner with customers to maximize utilization of the Axway solutions within the adoption and expansion phases, in addition to co-innovating with the customer and bringing in the appropriate Axway team members to guide conversations regarding business use cases and new product functionality.
Customer Success Manager Webbing USA Inc.Customer Success ManagerRemoteThe Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable business value from Webbing's connectivity solutions while building long-term partnerships. Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks.
NewAssociate Customer Success Manager - North America FiligranAssociate Customer Success Manager - North AmericaRemoteWe’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster. 1+ years of experience in Customer Success, Account Management, or a similar client-facing role in SaaS or tech OR experience in cyber threat intelligence or all source intelligence with cyber experience.
Customer Operations Manager - Remote Bleap LTDCustomer Operations Manager - RemoteRemoteOur passion is building world-class products that create a magical user experiences, solving complex needs with beautiful, intuitive solutions. As the company grows, this role has the potential to develop into a leadership position responsible for building and managing teams across Customer Support, Fincrime and Transaction monitoring.
NewSenior Customer Success Manager IDC Research Inc.Senior Customer Success ManagerRemote$115,000–$120,000 / yearFull timeIDC is currently able to employ remote workers in the following states: Arizona (AZ), California (CA), Colorado (CO), Connecticut (CT), Washington D.C. (DC), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Maine (ME), Michigan (MI), Minnesota (MN), Missouri (MO), Mississippi (MS), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), Tennessee (TN), Texas (TX), Utah (UT), Virginia (VA), Vermont (VT), Washington (WA), and Wisconsin (WI). Developing Account Strategy and Expansion: Build strategic account success plans to deepen relationships with client stakeholders, positioning IDC as the preferred market intelligence / tech insights partner.
Customer Success Manager (Remote) SorceroCustomer Success Manager (Remote)RemoteThis role is instrumental in shaping a customer-centric approach, translating customer needs into actionable insights for product and technology teams, and ultimately driving the continuous improvement and expansion of the Sorcero AI platforms in the life sciences sector. The Customer Success Manager will play a crucial role in building “trusted advisor” relationships with customers as a way of driving the successful adoption and ongoing satisfaction of AI solutions in life sciences companies.
NewManager, Customer Success, Strategic ZillowManager, Customer Success, StrategicRemoteAs Manager, Customer Success – Strategic Segment, you will lead a high-impact team of Customer Success Managers responsible for Zillow’s largest and most complex agent customers across our multi-product portfolio, including Showcase, Zillow Pro, and Follow Up Boss. Lead and develop a team of Strategic Customer Success Managers supporting high-value, complex customers across Showcase, Zillow Pro, and Follow Up Boss, with accountability for adoption, customer value, retention, and expansion.
Customer Service Quality Manager ParsonsCustomer Service Quality ManagerParsons is seeking a Customer Service Quality Manager with a good knowledge of basic quality concepts in the construction and equipment installation areas and excellent personal relationship skills to oversee quality and customer satisfaction for a nationwide program for the FAA. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace.
Customer Support Manager VetcoveCustomer Support ManagerRemoteMembers of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform.
Utility Billing/Customer Information System (CIS) Implementation Project Manager BerryDunnUtility Billing/Customer Information System (CIS) Implementation Project ManagerRemoteRemote$90,000–$120,000 / yearFull timeParticipate in marketing and business development activities, these may include: writing blog posts, attending industry conferences and participating in industry groups, leading/participating in prospective client business development meetings, identifying and scoping additional work with existing clients, reviewing Requests for Proposals (RFPs) and developing responses to RFPs in collaboration with our proposal writing team. Your experience in one or more of the following areas: local government utility business processes and/or operations, enterprise software systems, implementation project management, or business process analysis will make you a trusted advisor to our local government clients.
Virtual - Senior Customer Account Manager Representative ComcastVirtual - Senior Customer Account Manager RepresentativePowered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Associate Customer Sales Manager - AWG Kraft HeinzAssociate Customer Sales Manager - AWGRemoteThis position is considered a normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. This Associated Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will support grocery categories accounting for $412M of revenue with AWG as a vital member of the Customer Business Team (CBT).
Customer Success Manager Wilson Language TrainingCustomer Success Manager$75,000–$90,000 / yearThis includes partnering closely with Account Executives on shared accounts, confidently handling objections and value-based conversations to drive renewal and expansion outcomes, and delivering a white-glove experience — including in-person visits to strategic districts — for our highest-value customers. In this role, the CSM also serves as a revenue-driving partner to the business, working together with the Sales team — including close collaboration with Account Executives (AEs) to protect and grow revenue through renewals, expansion, and new opportunities within their portfolio.
Pro Experience Manager Home DepotPro Experience ManagerThe Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.
Pro Experience Manager - Buckhead 6986 Home DepotPro Experience Manager - Buckhead 6986The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.
Customer Service Manager MetLife IncCustomer Service ManagerRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies" and Fortune World's 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. Key duties/Responsibilities: Lead and drive end-to-end Customer Service operations, including Customer Service Center, Customer Care, Complaint Handling, and Operations Excellence, delivering seamless and high-quality customer experiences.
NewLead Product Manager - Adobe Experience Platform NBA HumanaLead Product Manager - Adobe Experience Platform NBARemoteWork at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.