preferred; • Ability to communicate effectively and respond to questions and requests from team, customers, and others; • Effective written communication skills using appropriate business English; • Human relations skills to maintain effective working relationships with team; • Effective customer service skills; • Intermediate computer literacy including knowledge of word processing, spreadsheet, database, and presentation software; • Basic mathematical ability including addition, subtraction, multiplication, and division; • Demonstrated customer service, problem-solving, and common sense skills. PHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: • Maneuvering to and around equipment • Bending, kneeling, stooping, and reaching • Transporting to various locations within customer site • Viewing computer screens • Utilizing keyboard.