Manager, Patient Access Center (PAC) Performance Improvement Hackensack University Medical CenterManager, Patient Access Center (PAC) Performance ImprovementEdison, NJA day in the life of a Manager of Patient Access Center (PAC) Performance Improvement at Hackensack Meridian Health includes: Shape Strategy with Data: Use performance data and analytics, including insights from AI-powered tools, to set the department's overall strategy. Directly supports both leaders and staff to help deliver an outstanding patient experience, moving beyond traditional quality assurance to design and proactively implement systems that drive excellence.