Years
Required/Preferred | Experience | | 10 | Required | Experience gathering business requirements and translating complex data requests and operational requirements into clear, actionable queries for complex analytics data sources |
| 10 | Required | Experience explaining technical findings and data limitations in simple, non-technical language to end-users. |
The ideal candidate has strong analytical skills, a deep understanding of HHS programs and data, strong history of BI/DW development, and exceptional communication abilities to bridge the gap between technical data systems and operational users in the emerging context of AI.Pflugerville, TX1 day ago This is a highly visible role where you'll partner with leadership, supervisors, and cross-functional teams to identify process gaps, improve KPIs, and create meaningful operational improvements. We're seeking an experienced Operations Performance Analyst to help transform and optimize a large Customer Service Center supporting a fast-paced service organization. Root-cause analysis: Drill into slow queries and GPU/CPU bottlenecks using profilers (Nsight, perf, async-profiler, pprof, flamegraphs) and query plan inspection to pinpoint regressions and improvement opportunities. Cost-per-performance metrics: Operationalize the canonical price‑performance KPIs ($/query, $/TB scanned, $/training‑token, queries/sec/$, TCO at workload mix); instrument workloads, collect data, and produce repeatable scorecards. Requires demonstrated written and verbal communication, interpersonal, presentation, analytical, organizational, and follow-up skills, the ability to meet deadlines as well as the ability to converse effectively with all levels of employees. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. The Department of Information Resources (DIR) requires the services of a Business Analyst 3 hereafter referred to as Worker, who meets the general qualification of Business Analyst 3, Emerging Technologies and the specifications outlined in this document for Health and Human Services Commission (HHSC) Information Technology. 5 Preferred Experience with data governance and data quality principles 5 Preferred Experience with data glossary tools such as Informatica Enterprise Data Catalog (EDC and Axon Data Governance. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. Due to our expanding client roster and scopes, Burson is seeking to hire a group of Analysts to join our best-in-class Business Insights, Data & Intelligence (BIDI) team, supporting some of the world''s most recognizable global brands such as The Coca-Cola Company, Verizon and Google. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. Due to our expanding client roster and scopes, Burson is seeking to hire a group of Senior Analysts to join our best-in-class Business Insights, Data & Intelligence (BIDI) team, supporting some of the world''s most recognizable global brands such as The Coca-Cola Company, Verizon and Google. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. Due to our expanding client roster and scopes, Burson is seeking to hire a group of entry-level Associate Analysts to join our best-in-class Business Insights, Data & Intelligence (BIDI) team, supporting some of the world''s most recognizable global brands such as The Coca-Cola Company, Verizon and Google. Texas public sector experience, directly working for or supporting a Texas state government agency |
| 10 | Required | Extensive experience performing technical activities in support of CPA application systems |
| 10 | Required | Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication |
| 10 | Required | Experience preparing materials for and conducting executive-level presentations |
| 10 | Required | Experience performing technical project management activities in support of CPA's CAPPS program |
| 10 | Required | Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements |
| 10 | Required | Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies |
| 10 | Required | Experience in IT security and control practices |
| 10 | Required | Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher |
| 10 | Required | Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances. |
| 8 | Required | Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes. |
| 5 | Required | Experience serving in a security analyst role with responsibility overseeing a Managed Services provider |
| 5 | Required | Experience with user role segregation of duties (SoD) in multi-tenant software applications. |
| 10 | Preferred | Experience with software and hardware management industry best practices |
| 10 | Preferred | Experience with CPA's legacy Statewide Financial Systems production support activities |
| 10 | Preferred | Experience developing technical specifications to support IT procurements |
. Activities may include, but are not limited to, the following: research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA's teams during the evaluation and negotiation phases.