Patient Service Representative Jobs in the United States
GTT
West Nyack, NY
This role is responsible for drawing high-quality blood samples, preparing specimens for laboratory testing, and ensuring accuracy, confidentiality, and an exceptional patient experience in a fast-paced clinical environment. Serving millions of patients and healthcare providers worldwide, they are committed to a healthier world, inclusive care, and building value for all stakeholders.
GTT
Nanuet, NY
Required to support multiple Patient Service Center and in-office locations as neededPosition SummaryThe Patient Services Representative II (PSR II) serves as the face of the organization to patients and plays a critical role in specimen collection and patient experience. This position is responsible for drawing high-quality blood samples, preparing specimens for testing, and ensuring a professional, safe, and compassionate environment while maintaining confidentiality and accuracy of patient information.
GTT
Woodland Park, NJ
Leveraging the world’s largest clinical laboratory database, the organization delivers insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management for millions of patients and providers worldwide. Job Number:26-00987Job Description:The Patient Services Representative II (PSR II) is a patient-facing professional responsible for performing high-quality phlebotomy and specimen processing while delivering exceptional customer service.
GTT
Woodbury, NJ
Leveraging the world’s largest clinical laboratory database, the organization delivers insights to identify and treat diseases, promote healthier behaviors, and improve healthcare management for millions of patients and healthcare providers worldwide. The Phlebotomist Patient Services Representative - Floater serves as the primary patient-facing representative responsible for performing blood specimen collection and supporting laboratory testing operations across multiple service locations.
Endeavor Health
$19.89 - $28.84
Buffalo Grove, IL
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep.
Endeavor Health
$19.89 - $28.84
Arlington Heights, IL
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep.
Optum
$16.15 - $28.8
New Albany, IN
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 1+ years working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records .
Optum
$16.15 - $28.8
Faribault, MN
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
Careers Integrated Resources Inc
Kissimmee, FL
Responsibilities include drawing quality blood samples (including pediatric and geriatric), preparing specimens for lab testing, and ensuring accuracy, confidentiality, and safety. The role requires strong customer service skills, attention to detail, and the ability to work independently in a fast-paced environment.
Careers Integrated Resources Inc
Pittsburgh, PA
The Patient Support Specialist provides professional support to patients, physicians, and pharmacies to ensure access to prescription medications through copay assistance programs. This role emphasizes patient empathy, strong customer experience, and healthcare case support in a fast-paced contact center environment.
Vaco LLC
$18 - $20
Miramar, FL
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
US Tech Solutions, Inc.
$20 - $23
Mount Pleasant, SC
EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. • Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due.
Chestnut Health Systems
$16 - $17
Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
Chestnut Health Systems
$16 - $17
Belleville, IL
This PRN role is often the first point of contact for clients and visitors and plays a key role in creating a safe, welcoming, and respectful environment while supporting efficient clinic operations. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri.
Company Confidential
$18 - $19
Millersville, MD
This position entails answering incoming telephone calls which include some data entry, answering questions and concerns, documenting calls, updating database records and assisting in processing paper correspondence. We are a growing medical billing and financial management company, providing full service medical billing, coding and accounting services for hospital based physicians since 1997.
Chestnut Health Systems
$16 - $17
Hillsboro, MO
This PRN role is often the first point of contact for clients and visitors and plays a key role in creating a safe, welcoming, and respectful environment while supporting efficient clinic operations. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
Gwinnett Clinic
$18 - $25
Lawrenceville, GA
Please visit our website to see the locations we have opportunities in Gwinnett County, Fulton County, Barrow County: https://www.gwinnettclinic.com/our-locations/ . We are professional, agile, professional and our goal is to serve as Northeast Atlanta's leading primary care and multi-specialty private practice.
Med-Metrix
$18 - $20
Red Bank, NJ
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Ability to use various workflow system and client host system such as STAR, SMS, EAGLE and EPIC, as well as other tools available to them to collect payments and resolve accounts.
System One
$21
Wauwatosa, WI
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Provide detailed explanations to clients regarding annual and interim recertifications, transfers, inspections, abatements, and other program activities.
Ogden Regional Medical Center
Ogden, UT
The Patient Safety and Risk Management Specialist is responsible for coordination and resolution of complaints and grievances made by patients and their representatives according to CMS and TJC guidelines and assisting with the quality and risk management functions of the hospital with a specific focus on patient safety. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.".
Elite Executives
$45000 - $55000
Phoenix, AZ
We expect every Customer Service Representative to deal with service concerns and technical issues while keeping calm and composed throughout each interaction. By understanding the unique needs and preferences of our client’s target audience, Elite Executives develops customized campaigns that resonate deeply.
A-Line Staffing Solutions LLC
$47840 - $67600
Morristown, NJ
The ideal candidate will have experience in hospital authorization verification, working knowledge of payer portals, and the ability to research and interpret patient insurance benefits accurately. This role focuses on precertification and outpatient visit authorization, requiring strong communication and customer service skills.
Optum
$16.15 - $28.8
Elk River, MN
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
Optum
$17.74 - $31.63
River Falls, WI
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
Optum
$16 - $27.69
Waukesha, WI
The Patient Access Registration Representative supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed .
Optum
$16 - $27.69
Delano, MN
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 6+ months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc .
Optum
$16.15 - $28.8
Waukesha, WI
The Patient Access Registration Representative supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed .
St. Mark's Hospital
Salt Lake City, UT
This is the eighth time this hospital has been recognized with this honor as one of the top performing Teaching Hospitals in the U.S. St. Mark's has expanded emergency access to the communities we serve with two free standing emergency centers, Taylorsville Emergency Center and West Valley Emergency Center. The Patient Safety and Risk Management Specialist is responsible for coordination and resolution of complaints and grievances made by patients and their representatives according to CMS and TJC guidelines and assisting with the quality and risk management functions of the hospital with a specific focus on patient safety.
Next Era Management Group, Inc.
$40000 - $50000
Tampa, FL
Role Overview: As a Customer Service Representative at Accelerated Management, you will be the main point of contact for clients, ensuring they receive top-quality customer support. You’ll learn the ins and outs of client communication, problem-solving, and teamwork while helping our clients have a seamless experience .
St. Luke's University Health Network
Quakertown, PA
Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
St. Luke's University Health Network
Macungie, PA
Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
CHRISTUS Health
San Antonio, TX
Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.
CHRISTUS Health
New Braunfels, TX
Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.
Exact Staff
$23 - $24
Sanger, CA
This role primarily handles customer interactions via email and requires someone who thrives in a fast-paced environment, can manage high volumes of communication and completes daily responsibilities within the same day. Prioritize tasks effectively to ensure daily workload is completed each day.
Optum
$20.38 - $36.44
Delano, MN
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
SHARP HEALTHCARE
$40000 - $48000
San Diego, CA
Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. See Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Chestnut Health Systems
$16 - $17
Bloomington, IL
Present a courteous, respectful, and professional demeanor to clients, visitors, and other staff during normal business operations and while assisting clients and their families through intake for services. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
Careers Integrated Resources Inc
$19.79
Twinsburg, OH
This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results. · Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record three moving violation convictions within the previous 36-month period.
Indotronix International Corporation
$13
Atlanta, GA
Job Title : Customer Service Representative Duration : 6 Months Location : Remote Pay Rate : $13.50/ Hr on W-2 Productivity Management: Should be able to meet daily task handling through various form and medium of communication, written and/or verbal or phone. BV Benefits Verification: Job description - CVS Specialty is one of the nation's largest and most experienced providers of pharmacy services supporting individuals with chronic or genetic disease who require complex and expensive drug therapies.
Icarus Medical
$72000 - $200000
Krum, TX
The program includes a step down incentive program that moves from a higher base, lower commission to a lower base, uncapped higher commission structure within the territory. The individual will be accountable for prospecting a territory, holding in-services with clinical customers, onboarding accounts, and maintaining account relationships to establish a pipeline and achieve monthly sales goals.
Medacta USA
Oak Forest, IL
Medacta pioneered the AMIS® Anterior Minimally Invasive Hip Surgery, the MyKA™ Kinematic Alignment Platform, and the NextAR™ Augmented Reality Surgical Platform, delivering precision-driven solutions across hip, knee, shoulder, and spine procedures. Medacta’s MySolutions™ technology combines advanced kinematic modeling, 3D planning, and personalized implant strategies—empowering surgeons to improve outcomes and elevate patient care worldwide.
CrossLink
Macon, GA
As a condition of consideration for employment, selected candidates are required to successfully complete the MSC TotalOrtho+ or TotalOrtho Program, including all associated coursework, clinical training, and formal evaluations. Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.
Methodist Hospital Northeast
Live Oak, TX
In this leadership role the Clinical Coordinator promotes collaboration among all members of the team, facilitates delivery and timeliness of service, role models and promotes excellent customer service, prevents and/or resolves conflict and, overall, provides for an optimal patient care and work environment during the designated shift. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Kaiser Permanente
Arlington, VA
The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.
Emerald Edge Promotions
$48000 - $55000
Charlotte, NC
This role is perfect for the "helper" who also has a competitive streak; the Client Solutions Representative will be solving problems while simultaneously driving brand loyalty and new service acquisitions. You will be the primary point of support for our AT&T Fiber customers, guiding them through their service options and ensuring they feel valued every step of the way.
The Revenue Group
$13.5 - $14.5
Cleveland, OH
Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.
Kaiser Permanente
Mc Lean, VA
The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.
Mercy
Oklahoma City, OK
keyword(s): Patient TransportTransporterMedical TransportPatient EscortHospital TransportHealthcare SupportPatient MobilityWheelchair AssistanceStretcher TransportSafe Patient HandlingLifting and TransferringTransportation ServicesPatient SafetyHospital OperationsSupport ServicesCustomer ServiceCommunication SkillsTime ManagementCPR Certified (if required)BLS Certification (if required)Team CollaborationEquipment HandlingTransport LogisticsCompassionate CarePatient Assistance From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Mercy
Oklahoma City, OK
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. keyword(s): Patient transportPatient mobility assistanceSafe patient handlingWheelchair transportStretcher transportBed transfersTransporting specimens/equipmentEscorting patients
Fresenius Medical Care
Atlantic City, NJ
Confers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.