Co-Payments, Compensation and Benefits, Epic Systems, EpicCare Link, Health Insurance, Insurance, Medical Office, Medical Records, Medicine, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Reconciliation
Duration: 5+ Months
Job Description:
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Responsibilities:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Experience:
- Required: 1 year of recent experience working in an outpatient clinic or medical office setting
- Preferred: 2+ years’ recent experience working as a Patient Service Representative
Skills:
- Experience with medical insurance, referral processes, and benefit plans
- Experience with CS-Link/Epic
- Ability to read, understand, and respond to detailed oral and written instructions
Education:
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.