Bilingual Patient Service Representative I, Winston-Salem Advocate Health and Hospitals Corporation
Bilingual Patient Service Representative I, Winston-SalemWake Forest, North Carolina
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11 days ago
Patient Access Representative Wake County North Carolina
Patient Access RepresentativeRaleigh, NC
This position is part of a multi-disciplinary team consisting of Physicians, Physician Extenders, Nurses, Nurse Aides, Clinical Social Worker, Human Services Technician and Customer Service Representatives, all working together to meet the goals of the work area. NOTE: Upon acceptance of employment you acknowledge that (i) if you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law, (iv) actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours.
20 days ago
Patient Access Representative Raleigh Orthopaedic Clinic
Patient Access RepresentativeRaleigh, NC
p>Raleigh Orthopaedic is hiring a Patient Access Representative for our Centralized Call Center to schedule appointments for all of our clinic locations. Our Patient Access Team plays an integral role in providing excellent service to our patients.
24 days ago
Patient Registration Representative WakeMed Health & Hospitals
Patient Registration RepresentativeRaleigh, NC
The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure the delivery of the highest quality customer service.
30+ days ago
Patient Registration Representative Rehab WakeMed Health & Hospitals
Patient Registration Representative RehabRaleigh, NC
The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.
15 days ago
New
Patient Scheduling Representative WakeMed Health & Hospitals
Patient Scheduling RepresentativeFuquay Varina, North Carolina
The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions.
4 days ago
ED Patient Registration Representative WakeMed Health & Hospitals
ED Patient Registration RepresentativeWendell, NC
The ED Patient Registration Representative accurately performs a variety of administrative duties required for patient registration including entering essential demographic and insurance information, collecting copays, obtaining required signatures, and resolving errors on accounts before they are sent for billing. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.
25 days ago
New
Patient Finance Representative WakeMed Health & Hospitals
Patient Finance RepresentativeRaleigh, NC
The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care and providing financial assistance and payment options and providing support. The Patient Finance Representative will accurately perform administrative duties required to work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions, provide estimates and collect payment.
4 days ago
Case Management Representative - Patient Case Management WakeMed Health & Hospitals
Case Management Representative - Patient Case ManagementRaleigh, NC
EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 2 Years Clinical - Acute Care Or Healthcare - Acute Care Or Healthcare Required. Overview The Case Management Rep performs various administrative and clerical duties related to the completion of incomplete admission folders of inpatients and observation patients.
30+ days ago
RN Administrative Coordinator - Patient Care Services UNC Health
RN Administrative Coordinator - Patient Care ServicesRaleigh, NC
- $41.45–$59.58 / hour
p>Summary: Keeps informed of critical patients, police cases, and media interest cases throughout the hospital; monitors bed availability, responds to emergency situations, maintains shift report, and provides feedback to managers/directors as needed. Serves as a representative for Rex Healthcare and keeps the Executive staff informed of activities/incidents on days, evenings, nights, weekends and holidays by appropriate reporting.
17 days ago
Scheduling/Customer Service Representative (Temporary) - UNCH Laboratory Eastowne UNC Health
Scheduling/Customer Service Representative (Temporary) - UNCH Laboratory EastowneChapel Hill, NC
- $18.84–$26.77 / hour
The purpose of the Customer Service Rep positions in the Outpatient clinics is to support patient testing by collecting specimens for laboratory testing including performing activities associated with obtaining and preparing specimens such as ordering and accessioning specimens and/or registering patients in Epic. The resulting McLendon Clinical Laboratories provide consolidated direction and management of the various laboratories offering clinical laboratory and pathology studies for patient care at the UNC Medical Center, the Hillsborough campus, satellite laboratories, outreach clients, and reference testing for the UNC Health Care System.
30+ days ago
New
Veterinary Receptionist / Client Service Representative Boulevard Animal Hospital
Veterinary Receptionist / Client Service RepresentativeRaleigh, NC
- $15–$16.50 / hour
p>In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Boulevard Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.
6 days ago
Patient Service Admin/ Raleigh North Carolina The Health Alliance
Patient Service Admin/ Raleigh North CarolinaRaleigh, North Carolina
p>The Patient Service Representative Admin is the primary scheduler and dispatcher of the MAKO Patient Service Representative (PSR) team for mobile collections.
11 days ago
Customer Service Representative CVS Health Corp
Customer Service RepresentativeNC
- $17–$31.30 / hour
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
23 days ago
Bilingual Japanese Customer Service Representative CVS Health Corp
Bilingual Japanese Customer Service RepresentativeNC
- $17–$31.30 / hour
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
30+ days ago
Scheduling/Customer Service Representative - NC Urology UNC Health
Scheduling/Customer Service Representative - NC UrologyRaleigh, NC
- $18.84–$26.77 / hour
Performs Registrations for patients to include contract registration for Managed Care patients and complete registration for Government Payors. Knowledge/Skills/and Abilities Requirements: LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
19 days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc.
Medical Equipment Customer Service RepresentativeRaleigh, NC
Thank you for your interest in Rotech Healthcare Inc. Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively.
19 days ago
New
Patient Service Associates-Duke Primary Care-Pediatrics Cary Duke University
Patient Service Associates-Duke Primary Care-Pediatrics CaryDurham, NC
For adults, services include internal and family medicine, annual physicals, preventive care, sick visits, immunizations, chronic illness management, women's health care, and diagnostic tests like lab work and X-rays. Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
5 days ago
Customer Service Representative Insight Pest Solutions
Customer Service RepresentativeMorrisville, North Carolina
ul> Job title. This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Interacts and builds good working relations with clients, department head, and peers in data management, biostatistics, regulatory affairs, and medical affairs as necessary to produce writing deliverables. We are passionate about developing our people through career development and progression, supportive and engaged line management, technical and therapeutic area training, peer recognition, and total rewards program. li> Communicate verbally with patients, caregivers, nursing staff, Patient Delivery Representatives, warehouse personnel and/or other agencies to monitor patient supply inventories and determine specific patient supply needs/availability. p>Kildaire Animal Medical Center, a Thrive Pet Healthcare partner, is seeking an outstanding associate to add to our talented team of professionals! Job Summary: As a customer service representative, you will be a key player in building relationships and providing experience in serving our clients'' appointment and medical needs. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. The Senior Inside Sales Representative, Service is accountable for delivering annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line). The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. The Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line). The Field Service Representative (FSR) is a frontline, relationship-driven role responsible for expanding the referral footprint by building trusted partnerships with primary care providers, pediatricians, OB/GYNs, internal medicine practices, and key community stakeholders. The Field Service Representative is expected to demonstrate Geode Health's values through daily work behaviors and interactions, including: Accountability: Taking ownership of territory management, referral relationships, performance outcomes, and follow-through on commitments. A strong team player across a broad and highly visible internal network, the Executive Operations Partner balances humility with ambition, demonstrating a willingness to learn, seek input and collaborate while independently driving outcomes and taking ownership of results. As one team of 100,000+ colleagues, we share a common set of values-Integrity, Intensity, Innovation and Involvement-working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. This role is responsible for facilitating patient access to therapy by conducting benefit investigations, verifying insurance eligibility, supporting prior authorizations and appeals, and assisting with copay and patient assistance programs. The Patient Access Specialist serves as the primary point of contact for patients, healthcare providers, and field representatives within a Patient Support Services (PSS) program. p>The primary role of the Patient Coordinator is to support front‑office operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting purposes. The patient registration work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The emergency department registration work environment is high-volume, fast-paced and requires the ability to greet patients and families upon arrival and provide unsurpassed customer service to patients presenting to the emergency department with medical emergencies, including cardiac complaints, stroke symptoms, traumas, and other emergencies. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. Providing medical inputs into, and supporting the preparation of key regulatory documents including but not limited to, Periodic Benefit-Risk Evaluation Reports (PBRERs)/ Periodic Safety Update Reports (PSURs), Signal Evaluation Reports (SERs), Health Authority (HA) response documents, Development Safety Update Reports (DSURs), Clinical Overviews (COs), Addendum to Clinical Overview (ACOs), Health Hazard Evaluation reports (HHEs), etc. Review and sign off Data Management line listings (including adverse events, laboratory data, vital signs data, medical history, physical examination, concomitant medication, efficacy end points), establish the presence or absence of clinically meaningful trends and, if noted, follow up as appropriate with the project team, sponsor, investigator, and Regulatory Authorities. The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care and providing financial assistance and payment options and providing support. The Patient Finance Representative, Bilingual will accurately perform administrative duties required to work work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions, provide estimates and collect payment. Summary: Responsible for performing a variety of complex pre-services, financial counseling and customer service related functions for patients and/or their representative including pre-service estimates, collection of pre-payments, collection of prior debt, obtaining authorizations, addressing billing questions, establishing payment plans, screening for financial assistance, responding to MyUNCChart inquiries and other Customer Service requests for both hospital and physician services. This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. p>Exempt From Overtime: Exempt: No. This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Responsibilities: Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. p>Summary: Responsible for performing a variety of complex pre-services, financial counseling and customer service related functions for patients and/or their representative including pre-service estimates, collection of pre-payments, collection of prior debt, obtaining authorizations, addressing billing questions, establishing payment plans, screening for financial assistance, responding to MyUNCChart inquiries and other Customer Service requests for both hospital and physician services. This is a remote position eligible for hire from: Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. Education: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). Upload your resume and let employers find you for new Patient Service Representative job openings. Plus, receive relevant job matches delivered straight to your inbox.18 days agoCustomer Service Representative (Remote) HealthPlanOne LLC
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