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Patient Service Representative Jobs in Maryland

The Clinical Patient Support Representative plays a vital role by combining the responsibilities of a Medical Assistant and Front Desk Receptionist. We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.

30+ days ago

Annapolis, MD

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  • Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.

    • 30+ days ago

    Gaithersburg, MD

    p>POSITION SUMMARY:

    CCI Health Services is seeking a Patient Representative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

    18 days ago

    Silver Spring, MD

    POSITION SUMMARY: CCI Health Services is seeking a Patient Representative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. Monitors status of reception areas, updating appointment status by end of the day, alerting clinical staff of unusually long patient waiting times, or obtaining assistance in any unusual situations including patient conflicts.

    30+ days ago

    Annapolis, MD

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

    30+ days ago

    Annapolis, Maryland

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

    11 days ago
    Trinity Health logo

    Germantown, MD
    • $17.89–$25.04 / hour

    Minimizes the financial risk of providing services by assessing the patient's financial status, verifying and entering accurate patient information into the registration system, obtaining signatures on all required hospital and regulatory forms and obtaining applicable patient payments prior to or at the time services are provided. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership.

    30+ days ago

    Chevy Chase, Maryland
    • $18–$31.89 / hour

    p style="margin:0px">The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. Overview:

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    30+ days ago

    Rockville, MD

    Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service.

    30+ days ago

    Lanham, MD

    Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service.

    13 days ago

    Frederick, MD

    When you join RadNet as our Patient Rescheduling Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. The representative will serve as the liaison between our patients and the Authorization Team, handling all rescheduling/cancellation calls to our patients, as well as receiving incoming patient rescheduling inquiries.

    30+ days ago
    Mercy Medical Center logo

    Baltimore, Maryland

    p style="margin:0px">Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities:

    The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

    16 days ago

    Gaithersburg, MD

    Monitors the status of reception area, updating appointment status by the end of the day, alerting clinical staff of unusually long patient wait times, or obtaining assistance in any unusual situations, including patient conflicts. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

    30+ days ago

    Baltimore, MD

    Daily tasks will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

    30+ days ago

    Annapolis, MD
    • $17.50–$21.35 / hour

    4.Demonstrates ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, Meditech applications, administrative applications (i.e. Outlook, AAMC Intranet, Active Staffer, TimePC, etc.)and necessary online applications (i.e. IXT Copay Collections). 3.Independently prioritizes PAR workflow (including, but not limited to, work queue management, patient registrations, insurance verification, and other assigned tasks) to meet deadlines and maximize productivity; Responsible for the daily monitoring and corrections of the department work queue(s).

    30+ days ago
    Mercy Medical Center logo

    Baltimore, Maryland

    Responsibilities:

    The Patient Care Services PSR, collaboration with unit leadership, coordinates the daily operations of the nursing station, maintaining continuous awareness of unit operations and potential issues. He/She pro-actively demonstrates appropriate customer service and hospitality practices to enhance the perception of all customers of the department as a healing and compassionate environment for both the inpatient and outpatient setting.

    20 days ago

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