Medical Sales Representative - Acute Care Medline IndustriesMedical Sales Representative - Acute CareLittle Rock, ARFull timeThis team sells exam gloves, durable medical equipment, incontinence products, OR kits, plastics, skin care products, textiles, bathing systems, gauze, packs and gowns, protective apparel, surgical trays, advanced wound care, surgeons’ gloves and other things used in hospitals. Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
Mobile Screening Van Driver & Patient Services Representative University Of Arkansas SystemMobile Screening Van Driver & Patient Services RepresentativeLittle Rock, ARAlso responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible.
NewPatient Service Representative - Mercy Cardiology MHM Support ServicesPatient Service Representative - Mercy CardiologyArkansasThe Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
NewPatient Registration - Customer Service Representative R1 RCM IncPatient Registration - Customer Service RepresentativeBenton, AR$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
NewPatient Service Representative RelateCarePatient Service RepresentativeLittle Rock, ArkansasOur goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers. RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.
Patient Access Customer Service Representative R1 RCM IncPatient Access Customer Service RepresentativeBenton, AR$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Mobile Screening Van Driver & Patient Services Representative University of ArkansasMobile Screening Van Driver & Patient Services RepresentativeLittle Rock, ArkansasAlso responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible.
Patient Representative PRN - Women''''s Center University Of Arkansas SystemPatient Representative PRN - Women''''s CenterLittle Rock, ARQualifications: Minimum Qualifications: High school graduate/GED PLUS four (4) years of training and/or experience in business office administration, customer service, or related work of which Three (3) years' experience is in patient registration, scheduling, or billing in a healthcare environment OR Associates degree PLUS two (2) years' experience in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree in Business, Healthcare or related field. The position will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.
NewPatient Access Representative MHM Support ServicesPatient Access RepresentativeArkansasFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. - Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
NewClinic Patient Services Rep STAFF TODAYClinic Patient Services RepLittle Rock, ARThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patients treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Duties: Job Summary: DCA is looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.
Patient Access Representative Arkansas Children's HospitalPatient Access RepresentativeLittle Rock, AR$17.20–$21.50 / hourAdditional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
NewPatient Service Rep. PSR (OBGYN) - Mercy Clinic Springdale MHM Support ServicesPatient Service Rep. PSR (OBGYN) - Mercy Clinic SpringdaleArkansasFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
NewCustomer Service Representative RB GlobalCustomer Service RepresentativeScott, ARActively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeAR$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Customer Service Representative RB Global IncCustomer Service RepresentativeLittle Rock, ARIAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
Customer Service Representative Conway Regional Heath SystemCustomer Service RepresentativeConway, ArkansasPer diemOverview: Directly responsible for checking in clinic patients, scheduling appointments, processing patients’ demographic, insurance, and financial information, and coordinating with physicians and their staff to provide efficient services to clinic patients. Qualifications: High school graduate; customer-oriented; excellent verbal and written communication skills; basic computer skills; ability to multitask; ability to handle a busy, high–patient-volume environment.
Bilingual Japanese Customer Service Representative CVS Health CorpBilingual Japanese Customer Service RepresentativeAR$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
NewCustomer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST) CVS Health CorpCustomer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)AR$17–$31.30 / hourBehavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
NewCustomer Service Representative EssentraCustomer Service RepresentativeArkansasThe Customer Service Representative will be responsible for the handling of incoming orders via email or over the phone and respond to customers’ basic inquiries as they gain experience with the company's products and services. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers.
NewCustomer Service Representative (Central Region) EssentraCustomer Service Representative (Central Region)ArkansasThe Customer Service Representative will be responsible for the handling of incoming orders via email or over the phone and respond to customers’ basic inquiries as they gain experience with the company's products and services. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers.
NewCustomer Service Representative (Atlantic Region) EssentraCustomer Service Representative (Atlantic Region)ArkansasThe Customer Service Representative will be responsible for the handling of incoming orders via email or over the phone and respond to customers’ basic inquiries as they gain experience with the company's products and services. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers.
Customer Service Representative (Remote) HealthPlanOne LLCCustomer Service Representative (Remote)ARRemoteThis role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Customer Service Representative Conway Regional Health SystemCustomer Service RepresentativeConway, ARDirectly responsible for checking in clinic patients, scheduling appointments, processing patients' demographic, insurance, and financial information, and coordinating with physicians and their staff to provide efficient services to clinic patients. High school graduate; customer-oriented; excellent verbal and written communication skills; basic computer skills; ability to multitask; ability to handle a busy, high-patient-volume environment.
Field Service Representative / Driver (Little Rock, AR) Arjo ABField Service Representative / Driver (Little Rock, AR)Little Rock, ARWith over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism.
Patient Accounts Rep University of Southern CaliforniaPatient Accounts RepAR$21–$24.37 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$148611.htmld.
Patient Access Rep - Registration - Full Time 8 Hours Days (5:00AM to 1:30PM) (Union, Non-Exempt) University of Southern CaliforniaPatient Access Rep - Registration - Full Time 8 Hours Days (5:00AM to 1:30PM) (Union, Non-Exempt)AR$25–$34.65 / hourThis includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information to create an accurate patient account record. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient Access Rep-ED - Registration ED - Per Diem 8 Hours Day (11AM - 7:30PM) (Union, Non-Exempt) University of Southern CaliforniaPatient Access Rep-ED - Registration ED - Per Diem 8 Hours Day (11AM - 7:30PM) (Union, Non-Exempt)Arcadia, AR$25.75–$34.65 / hourThis includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient Access Rep-ED - Registration ED - Per Diem 8 Hours Evening (11AM to 7:30PM)(Union, Non-Exempt) University of Southern CaliforniaPatient Access Rep-ED - Registration ED - Per Diem 8 Hours Evening (11AM to 7:30PM)(Union, Non-Exempt)AR$25.75–$34.65 / hourThis includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
NewPatient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt) University of Southern CaliforniaPatient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)AR$25.75–$34.65 / hourThis includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient Financial Advocates - Admitting - Full time 8 Hours Days (8:00am to 4:30pm) (Non-Exempt, Union) University of Southern CaliforniaPatient Financial Advocates - Admitting - Full time 8 Hours Days (8:00am to 4:30pm) (Non-Exempt, Union)AR$21–$24.97 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The incumbent performs daily quality control on accounts, is responsible for collections of monies due, advises patients in person and over the phone of their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness.
Senior Government Sales Representative - ACM Medtronic PlcSenior Government Sales Representative - ACMARRemoteThis individual is accountable for selling and growing the strategic components of the ACM portfolio - spanning Acute Care & Patient Monitoring device sales and Digital Health Home solutions- across VA Medical Centers (VAMCs), DoD Military Treatment Facilities (MTFs), and Indian Health Service accounts within their region. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Clinic Registration Representative CommonSpirit HealthClinic Registration RepresentativeLittle Rock, ARYou will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information. Efficient Scheduling & Referrals: Schedule patient appointments across various clinics and departments, adhering to detailed protocols for physicians and advanced practice providers (APNs).
Sales Representative – Northwest Arkansas– Injury Prevention StrykerSales Representative – Northwest Arkansas– Injury PreventionArkansasHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Sales Representative – Northwest Arkansas- Infection Prevention StrykerSales Representative – Northwest Arkansas- Infection PreventionArkansasHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Business Development Representative University Health Services IncBusiness Development RepresentativeLITTLE ROCK, AROperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. The Account Manager is responsible for implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals.
Senior Client Support Representative CVS Health CorpSenior Client Support RepresentativeAR$18.50–$38.82 / hourThe Senior Client Support Representative serves as a critical liaison within the Client Support organization, ensuring the consistent delivery of high-quality training and support to both new hires and tenured specialists. In addition to leading training initiatives, the incumbent provides subject matter expertise to support issue resolution, contributes to the continuous improvement of learning programs, and participates in cross-functional projects.
Independent Sales Representative (ISR) Medical Device - Arkansas Region Professional Products, Inc.Independent Sales Representative (ISR) Medical Device - Arkansas RegionLittle Rock, ARRemoteLeverage our cutting-edge cold therapy products, especially the newly patented First Ice Direct Stick, as an entry point to capture the interest of healthcare customers. Professional Products Inc. (PPI), the proud manufacturer of the Ezy Wrap brand, is looking for an enthusiastic and driven Independent Sales Rep (ISR) to join our team in Arkansas and the surrounding region.
Sales Representative and Trainer Cleft of the Rock, Inc.Sales Representative and TrainerCabot, ArkansasRemote$85,000–$105,000 / yearAs a Sales Representative & Trainer, you will help clients navigate insurance options while also mentoring and supporting your teammates. At Cleft of the Rock, we provide supplemental insurance solutions that help businesses and individuals feel confident and secure.
Insurance Sales Representative and Trainer Cleft of the Rock, Inc.Insurance Sales Representative and TrainerSherwood, Arkansas$85,000–$105,000 / yearOur team values integrity, responsibility, and a genuine desire to serve, creating a culture where professionals who care about doing the right thing and helping others can thrive. Cleft of the Rock provides the tools, training, and culture you need to succeed as an Insurance Sales Representative & Trainer.
NewField Execution Representative CelsiusField Execution RepresentativeMaumelle, AR$25–$25The Field Execution Representative will report to the Regional Manager and should possess sales qualities, serving as a true ambassador for the Celsius brand across our distribution channels, including grocery, specialty, health club, and convenience stores. They will be responsible for marketing Celsius products by means of new floor displays/signage and scheduling demos to attract customers and ensure that shelf space is properly managed.
Business Development Representative Conway Behavioral HealthBusiness Development RepresentativeConway, ArkansasFull timeCollaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources. Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources .
Business Development Representative Acadia Healthcare Co IncBusiness Development RepresentativeConway, ARESSENTIAL FUNCTIONS: Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources. PURPOSE STATEMENT: Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.
Point of Care Diagnostics Sales Representative - N. LA/W. AR Abbott LaboratoriesPoint of Care Diagnostics Sales Representative - N. LA/W. ARLittle Rock, AR$68,000–$136,000 / yearThe i-STAT System has the industry's most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Point of Care Diagnostics Sales Representative - N. LA/W. AR AbbottPoint of Care Diagnostics Sales Representative - N. LA/W. ARLittle Rock, ArkansasContinuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment . The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers.
Medical Sales Representative - Acute Care MedlineMedical Sales Representative - Acute CareLittle Rock, ArkansasThis team sells exam gloves, durable medical equipment, incontinence products, OR kits, plastics, skin care products, textiles, bathing systems, gauze, packs and gowns, protective apparel, surgical trays, advanced wound care, surgeons’ gloves and other things used in hospitals. Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
CRM Field Clinical Representative - Little Rock, AR Boston Scientific CorpCRM Field Clinical Representative - Little Rock, ARLittle Rock, AR$70,000–$90,000 / yearThe anticipated annualized base amount or range for this full time position will be $70,000.00 to $90,000.00, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapiesincluding implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs).
Access Services - Supervisor University Of Arkansas SystemAccess Services - SupervisorLittle Rock, ARDepartment's Website: Summary of Job Duties: The Access Services Supervisor will supervise the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
Access Services - Supervisor University of ArkansasAccess Services - SupervisorLittle Rock, ArkansasThe Access Services Supervisor will supervise the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.