NewOutpatient Medicaid Eligibility Representative The Revenue GroupOutpatient Medicaid Eligibility RepresentativeCleveland, OHRemote$13.50–$14.50 / hourHospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.
NewPatient Services Representative- Out Patient Health Center; 80hrs Biweekly, Days MetroHealthPatient Services Representative- Out Patient Health Center; 80hrs Biweekly, DaysCleveland, OHAll qualified applicants must pass the PSR pre-employment screening test with a score of 75% or better and the post-employment test with a score of 80% or better. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Patient Service Representative - Surgical Services Akron Children's HospitalPatient Service Representative - Surgical ServicesAkron, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Service Representative (Medical Receptionist) Well Street Urgent CarePatient Service Representative (Medical Receptionist)Rocky River, OHAs a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. Why Youll Love Working Here: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
Patient Services Representative Signature HealthPatient Services RepresentativeMaple Heights, OHReporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
Patient Service Representative (Medical Receptionist) University Hospitals Urgent Care by WellPatient Service Representative (Medical Receptionist)Parma, OH$18 / hourPart timeAs a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience.
Patient Services Representative BrightView LLCPatient Services RepresentativeAkron, OhioFull timeOverview: Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. COORDINATION AND COMMUNICATION : Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
Patient Services Representative Signature Health IncPatient Services RepresentativeBeachwood, OHReporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
Patient Service Representative Gastroenterology Akron Children's HospitalPatient Service Representative GastroenterologyAkron, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Service Representative Akron Children's HospitalPatient Service RepresentativeOHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Service Representative Urgent Care Akron Children's HospitalPatient Service Representative Urgent CareHudson, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Service Representative - ALLERGY & IMMUNOLOGY Akron Children's HospitalPatient Service Representative - ALLERGY & IMMUNOLOGYAkron, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Service Representative - ELLET Akron Children's HospitalPatient Service Representative - ELLETAkron, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Service Representative - BEHAVIORAL HEALTH Akron Children's HospitalPatient Service Representative - BEHAVIORAL HEALTHAkron, OHSummary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
Patient Services Representative I Midwest Vision PartnersPatient Services Representative IKent, OHFull timeThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Services Representative Midwest Eye Services, LLC - OhioPatient Services RepresentativeCoventry Township, OHPart timeEfficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR . Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.
Patient Financial Services Representative Centers for Dialysis CarePatient Financial Services RepresentativeShaker Heights, OH$18–$24 / hourCenters for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
NewPatient Services Representative-Site Operations OPHC; 80hrs Biweekly; Days MetroHealthPatient Services Representative-Site Operations OPHC; 80hrs Biweekly; DaysCleveland, OHAll qualified applicants must pass the PSR pre-employment screening test with a score of 75% or better and the post-employment test with a score of 80% or better Preferred: Two years relevant work experiences and/or education Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. Qualifications: Required: HS Diploma or passage of a high school equivalency exam Possesses one of the following: • One year of work experience in medical billing or patient registration.
Vision Clinic - Optometric Patient Services Representative Midwest Eye Services, LLC - IndianaVision Clinic - Optometric Patient Services RepresentativeAkron, OHPart timeEfficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR . Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.
Patient Services Representative Bridgeview Eye PartnersPatient Services RepresentativeCoventry Township, OhioEfficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR . Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.
Vision Clinic - Optometric Patient Services Representative Bridgeview Eye PartnersVision Clinic - Optometric Patient Services RepresentativeAkron, OhioEfficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR . Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.
Patient Services Representative I Midwest Vision Partners LLCPatient Services Representative IKent, OHThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Services Representative II Midwest Vision Partners LLCPatient Services Representative IINorth Canton, OHThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Access Representative (Ancillary) University Health.Patient Access Representative (Ancillary)Lakewood, OHClear and concise communication skills required in order to effectively interview patients/families and to exchange information with hospital staff members, physicians, and third party payors. The Ancillary Access Representative will typically be located in Laboratory and Radiology Registration areas, but will be able to assist in all areas, including: Check-In Desk.
Patient Access Representative NewVista Behavioral HealthPatient Access RepresentativeCanton, OhioAbility to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies. If you have a superior level of customer service, the ability to greet our patients with a smile whether on the phone or face-to-face, and a passion for taking care for people, this is the position for you!
NewPATIENT ACCESS REPRESENTATIVE Aultman Alliance Community HospitalPATIENT ACCESS REPRESENTATIVECANTON, OHSkills and Qualifications: High school graduate, minimum Typing at least 35 wpm Knowledge of Patient Access process, Clinical Care process and Revenue Cycle Knowledge of medical terminology and managed care concepts preferred Refined communication skills, both written and oral Ability to cope with the stress of the position and deadlines imposed Refined organization skills with a well-developed style of diplomacy Ability to function independently, displaying personal integrity and always maintaining confidentiality Professional manner and appearance in accordance to the Aultman Hospital policies Knowledge of computer and the software systems utilized by the clinical, registration and patient financial services departments Responsibilities Expectations: Receive and process requests for all direct admissions and Aultman Access transfers Enter and verify all patient and clinical demographic information into appropriate system(s) Assure rules and regulations are followed based on each payer requirement Verify eligibility for insurances utilizing electronic verifications system Scan photo ids, insurance information and HIPAA documents into imaging system Offer direction and education to patients on financial assistance and/or YYC Enter admissions for any admitting patient. Provide face sheet, wristband and other appropriate letters or forms to unit Assist bed nurse in assignment of appropriate beds and bed assignment using the Bed Management System Discharge and/or transfer of all patients in the ADT or other appropriate system using phys orders Perform census balance of all beds and all units Assure ADT status in sync with Cerner order at all times Escort patients to their rooms and perform hand off process with clinical staff Provide assistance to patients and family members in admitting waiting area Assure that ADT and clinical systems are in sync at all times Understanding of multiple systems (MPAC, Cerner, FirstNet, Surginet, RelayHealth, AHIQA, Onbase, Allscripts) Knowledge and ability to execute all downtime processes Serve as Centralized/Surgery Scheduling back up during off shift days and hours Working Conditions: Varied shift hours.
Patient Support Representative The CentersPatient Support RepresentativeCleveland, OHEnsures the highest level of customer service, professionalism and communication is performed while greeting and registering patients as they check in, verification of documents, scheduling of medical, behavioral and/or dental appointments and answering phones in a timely manner. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.
Patient Access Representative I - (North Hospital) West Tennessee Healthcare System LLCPatient Access Representative I - (North Hospital)OHThe PAS Representative may be responsible for completing the pre-registration, registration, insurance verification, benefits verification, certification, referral management, patient liability collections, and medical necessity check -- as well as interviewing patients and guarantors to obtain information to screen for financial counseling, verifying eligibility and corresponding benefit levels, coordinating referrals, and obtaining treatment authorizations. The PAS representative will also work with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial service.
Patient Access Representative, Emergency Department, Every Other Friday/Saturday Night; 11:00pm - 7:00am Western Reserve CareersPatient Access Representative, Emergency Department, Every Other Friday/Saturday Night; 11:00pm - 7:00amCuyahoga Falls, OhioServes as initial contact for all Patient Access Services, is responsible for registering and pre-registering patients, verifying insurance coverage and eligibility at time of registration, verifies patient demographics and accurately inputs this information in the registration application. Performs point of service activities, collecting copayments and self-pay payments.
Part-time Patient Access Representative (24 hours), Emergency Dept, Variable Schedule Western Reserve CareersPart-time Patient Access Representative (24 hours), Emergency Dept, Variable ScheduleCuyahoga Falls, OhioServes as initial contact for all Patient Access Services, is responsible for registering and pre-registering patients, verifying insurance coverage and eligibility at time of registration, verifies patient demographics and accurately inputs this information in the registration application. Performs point of service activities, collecting copayments and self-pay payments.
Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday Western Reserve CareersPatient Access Representative, PRN (As Needed); Daytime hours/Monday - FridayCuyahoga Falls, OhioServes as initial contact for all Patient Access Services, is responsible for registering and pre-registering patients, verifying insurance coverage and eligibility at time of registration, verifies patient demographics and accurately inputs this information in the registration application. Performs point of service activities, collecting copayments and self-pay payments.
Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm Western Reserve CareersPatient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pmCuyahoga Falls, OhioServes as initial contact for all Patient Access Services, is responsible for registering and pre-registering patients, verifying insurance coverage and eligibility at time of registration, verifies patient demographics and accurately inputs this information in the registration application. Performs point of service activities, collecting copayments and self-pay payments.
Patient Access Representative, PRN/Flexible Schedule Western Reserve CareersPatient Access Representative, PRN/Flexible ScheduleCuyahoga Falls, OhioServes as initial contact for all Patient Access Services, is responsible for registering and pre-registering patients, verifying insurance coverage and eligibility at time of registration, verifies patient demographics and accurately inputs this information in the registration application. Performs point of service activities, collecting copayments and self-pay payments.
NewPatient Advocacy Representative (inbound call center) Quadax, Inc.Patient Advocacy Representative (inbound call center)Middleburg Heights, OHPart timeParticipate in team meetings by sharing observed trends and/or recurring issues identified when working cases and handling calls. Make outbound calls to patients and physician offices to obtain information or provide case updates.
Customer Service Representative Revenue GroupCustomer Service RepresentativeCleveland, OHRemoteOur definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate. Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.
Customer Service Representative - Onsite/Hybrid position GEMCORECustomer Service Representative - Onsite/Hybrid positionHudson, OHMagazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace seven years running! Edwards Health Care Services (EHCS) , a division of GEMCORE , is a well-established and growing national direct-to home medical supply provider.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)OH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Room Service Representative- (Call Center) Food Service; 40hrs Biweekly; Evening MetroHealthRoom Service Representative- (Call Center) Food Service; 40hrs Biweekly; EveningCleveland, OHElectronic competency to work with the various software programs Strong customer service skills, including effective listening skills. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeValley View, OhioWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Client Services Representative National Veterinary AssociatesClient Services RepresentativeOhio, OH$14–$18 / hourThe Client Services Representative is an invaluable member of the hospital team who works directly with hospital leadership and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through hospital. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors and technicians' time.
Customer Service Representative (Remote) HealthPlanOne LLCCustomer Service Representative (Remote)OHRemoteThis role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Veterinary Customer Service Representative Southern Veterinary Partners LLCVeterinary Customer Service RepresentativeSolon, OHacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. You will find that Solon provides a perfect blend of suburban tranquility and easy access to the metropolitan amenities of Cleveland, including professional sports, world-class dining, and extensive cultural opportunities, making it an ideal place to live and practice veterinary medicine.
General Practice Client Service Representative VCA IncGeneral Practice Client Service RepresentativeWarrensville Heights, OHThe Client Service Representative role is the pivot around which the hospital operates and is responsible for: Excellent customer service skills; a real aptitude for putting pets and pet parents at ease by creating a welcoming environment. Our new team member will be someone who takes enormous pride in their ability to listen and speak to clients like a trusted friend; a service-minded professional who is energized by the gratitude of others and in the satisfaction of a job done right.
Remote Customer Service Representative (Michigan residents) Morley Companies, IncRemote Customer Service Representative (Michigan residents)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Online Customer Service Representative ADF Medical Services Inc.Online Customer Service RepresentativeWestlake, OHRemotePart timeWe're hiring a dedicated and professional Online Customer Service Representative to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service — we want you on our team.
Member Services Representative LanceSoft IncMember Services RepresentativeAkron, OHThe Member Services Representative is responsible for delivering exceptional customer service to health plan members by addressing inquiries, resolving concerns, and providing accurate information regarding benefits, eligibility, enrollment, claims, billing, and authorizations. This role requires strong communication skills, attention to detail, problem-solving abilities, and a customer-focused approach in a fast-paced call center environment.
Customer Service Representative - Onsite/Hybrid position Edwards Health Care ServicesCustomer Service Representative - Onsite/Hybrid positionHudson, OhioBy partnering with healthcare professionals, product manufacturers, and a large network of government and private insurers, EHCS prides itself on personalized customer service and a simplified, seamless order process for every customer…every time! Edwards Health Care Services, Inc. (EHCS) is a national direct-to home medical supply provider of high quality medical and diabetes products that support the needs of individuals with diabetes and other conditions.
Custtomer Service Representative Specialty Distribution GroupCusttomer Service RepresentativeSolon, OhioIf you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve.
General Practice Client Service Representative Vicar Operating dba VCAGeneral Practice Client Service RepresentativeWarrensville Heights, OhioThe Client Service Representative role is the pivot around which the hospital operates and is responsible for: Excellent customer service skills; a real aptitude for putting pets and pet parents at ease by creating a welcoming environment. Our new team member will be someone who takes enormous pride in their ability to listen and speak to clients like a trusted friend; a service-minded professional who is energized by the gratitude of others and in the satisfaction of a job done right.
Veterinary Client Services Representative - Overnights MedVetVeterinary Client Services Representative - OvernightsAkron, OhioOur Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions.