79 Results for

Patient Representative Jobs in Rochester, NY

Jobs

Rochester, NY

$16–$18 / hour
Full time

p style="margin:0pt">Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.

Job Duties:

Communicating via phone, email, and in person with clients and actively listening to their concerns.

6 days ago

Rochester, NY

$16–$19 / hour

When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

30+ days ago

Rochester, New York

b>Prepare unit with daily staff assignment board, nurse locators and updated patient room boards; assist Clinical Nurse Leader with the coordination of daily patient activities; update patient chart when appropriate; oversee information flow within unit, including telephone, mail, fax and paper reports; maintain and stock supplies on unit. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements..

18 days ago

$19.46–$28.55 / hour

RESPONSIBILITIES: Patient Care Support & Communication: Assist providers by supporting patient encounters, ensuring accurate documentation in EMRs, and maintaining open communication with the care team, patients, and caregivers. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

30+ days ago

Canandaigua, NY

$19.40–$22.50 / hour

li>Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.

Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.

16 days ago

$20–$22 / hour

What you'll do: Greet and check in patients with professionalism and care Schedule appointments and answer phones Verify patient information and insurance Support a smooth, organized front desk experience What we're looking for: High school diploma or equivalent Customer service or administrative experience preferred Strong communication and organizational skills Spanish-speaking skills strongly preferred Why Oak Orchard Health? In our Brockport location, you'll play an important role helping individuals and families-especially within our local agricultural communities-access the care they need.

30+ days ago

$16.75–$18.91 / hour

Prepare unit with daily staff assignment board, nurse locators and updated patient room boards; assist Clinical Nurse Leader with the coordination of daily patient activities; update patient chart when appropriate; oversee information flow within unit, including telephone, mail, fax and paper reports; maintain and stock supplies on unit. Manage check-in and check-out; work with patient/family and explain relevant unit processes; answer any questions patient/family may have to the best of your ability; round on the patient care unit and provide customer service to each patient when asked for assistance.

25 days ago

$16.75–$18.92 / hour

17 days ago

Rochester, NY

Job Summary: As a Patient Service Representative (PSR), you'll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports clinic operations through front desk coordination, provider assistance, and administrative excellence-all while upholding Trillium Health's values of inclusivity, professionalism, and community impact.

23 days ago

Rochester, NY

20 days ago

Rochester, NY

p>Job Summary:

As a Patient Service Representative (PSR), you'll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports clinic operations through front desk coordination, provider assistance, and administrative excellence-all while upholding Trillium Health's values of inclusivity, professionalism, and community impact.

6 days ago

Rochester, New York

p style="margin-bottom:11px">The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.

17 days ago

Canandaigua, New York

Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.

18 days ago

Rochester, NY

li>Oversight and delegation of epic worklists and dashboards to include but not limited to: Follow up, Reschedule, Televox/DAR report, Wait list, epic productivity dashboards. Under the direct supervision of the Office Manager, the Patient Service Representative Lead is responsible for coordinating and overseeing the daily activities of the front office to ensure the delivery of professional, efficient, and compassionate service.

9 days ago

Rochester, NY

$18.50–$24.98 / hour

Handles various duties, including greeting patients and families, collecting required registration data, performing check-in and checkout procedures, verifying insurance, as applicable, and assisting with care coordination. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better.

30+ days ago

Rochester, NY

$19.62–$26.49 / hour

p>Responsibilities:

Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs in the Division of.

Patient Scheduling and Coordination of Care - Receives incoming patient telephone calls for surgeon(s) and nurse practitioner(s), managing and/or resolving various scheduling/coordination issues and answering questions as needed.

5 days ago

Rochester, NY

$19.08–$25.77 / hour

p>Responsibilities:

Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.

15 days ago

Rochester, NY

$20.31–$27.42 / hour

p>Responsibilities:

Answers and provides guidance to complex patient inquiries using expert knowledge to respond to individual patient needs, while adhering to specific protocols for University Medical Center departments and affiliate organizations.

11 days ago

Rochester, NY

$19.08–$25.77 / hour

p>Responsibilities:

Provides communication support services including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.

17 days ago

$19.08–$25.77 / hour

p>Responsibilities:

30+ days ago

Rochester, NY

$19.08–$25.77 / hour

p>Responsibilities:

Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.

30+ days ago

Rochester, NY

$19.08–$25.77 / hour

p>Responsibilities:

30+ days ago

Rochester, NY

$18.50–$24.98 / hour

Performs other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

30 days ago

Rochester, NY

$18.50–$24.98 / hour

MINIMUM EDUCATION & EXPERIENCE High School diploma and 1 year related work experience in an administrative office or customer service field required Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES Demonstrated ability to word process documents and enter data into a database preferred Demonstrated skills related to achievement of customer satisfaction preferred Medical terminology experience preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 37.5 Department: 500320 Emergency SMH Work Shift: UR - Day (United States of America) Range: UR URCA 204 H Compensation Range: $18.50 - $24.98

30+ days ago

Rochester, NY

Supervises and coordinates activities and employees related to all patient access processing including: registration, scheduling, and insurance verification, of patients within the healthcare system to ensure the financial viability of the clinical and business enterprise. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping and feeling are necessary body movements utilized in performing duties throughout the work shift.

30+ days ago

Rochester, NY

$20.15–$21.25 / hour

EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. RESPONSIBILITIES: Collects blood specimens via venipuncture and skin puncture according to physician orders applicable to regulations, policies and procedures to ensure complete and accurate specimens for testing.

18 days ago

Victor, New York

Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

20 days ago

Rochester, New York

$21–$25 / hour

30+ days ago

Rochester, New York

p style="line-height:1.2;margin-top:4px;margin-bottom:4px">As a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible.

You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive.

30+ days ago

Canandaigua, NY

$17–$21 / hour

Main Function: Provides outstanding service to all patients, visitors, and internal and external customers. Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.

30+ days ago

Canandaigua, NY

$17–$21 / hour

30+ days ago

p>About Finger Lakes Community Health: Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the regions agricultural workers by linking individuals to area resources and providing essential health services.

Supervise the performance of Patient Service Representatives, including conducting evaluations, auditing staff data entry, providing counseling, training, and administering disciplinary actions as needed.

30+ days ago

Rochester, NY

$18.50–$24.98 / hour

Acts as the liaison between visitors and nursing units involving unique visitation interactions including but not limited to (NI/NB status, CPS, Social Workers, difficult visitors and families, exceptional circumstances like end of life, etc.). Responsibilities: With general direction of the Guest Services Management Team and with latitude for independent initiative and judgment: Serves as a problem solver, advocate and liaison for patients, visitors and staff at 12 locations throughout the Medical Center.

30+ days ago

ROCHESTER, NY

$16.75–$18.92 / hour

pre>Description Job Title: Guest Services Representative Department: Guest Services Location: Rochester General Hospital Hours Per Week: 20 hours per week Schedule: Part -Time SUMMARY: Serves as point of entry contact person to welcome and assist patients and visitors to the Hospital. Able to work flexible schedule PREFERRED QUALIFICATIONS: Associates degree preferred PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

3 days ago

Rochester, NY

$20.99–$28.34 / hour

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Independently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services.

Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.

30+ days ago

Rochester, NY

li>

Communicates and interacts with clients, families, visitors, physicians, departmental, and hospital staff and the public in general in a manner that demonstrates professionalism and concern for the individuals' need(s).

Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.

15 days ago

Rochester, NY

li>

Collaborates with available social services for appropriate resource and financial management which may include, but is not limited to, financial assistance coordination and referrals, entitlement program coordination and referrals, patient benefit coordination, assessment for appropriate usage of healthcare resources, and clinical cost efficiency.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

Bachelor's degree in Healthcare Management, Public Health, or other related field OR;
Associate's degree in Healthcare Management, Public Health or other related field AND two (2) years of experience directly related to the duties and responsibilities specified.

9 days ago

Rochester, NY

$18.50–$24.98 / hour

li>Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area.

Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met.

4 days ago

Rochester, NY

p>Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).

All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.

30+ days ago

$19.08–$27.99 / hour

PREferred QUALIFICATIONS: • High School Diploma or GED • Associate's degree or higher in healthcare administration, business administration, or related field • At least 1-3 years of customer service, administrative, and/or data entry experience • 1-2 years of previous experience in hospital related field • Medical Terminology • EHR Programs (e.g. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency.

30+ days ago

$19.46–$28.55 / hour

Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and hospital financial solvency.

Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.

10 days ago

Rochester, NY

$118,091–$159,771 / year

p>In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
Preferred Qualifications:
- Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties.

11 days ago

$16.68–$26.39 / hour

p>Education:

Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

19 days ago

Canandaigua, New York

li>Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.

Provides outstanding service to all patients, visitors, and internal and external customers.

30+ days ago

Canandaigua, New York

li>Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.

Provides outstanding service to all patients, visitors, and internal and external customers.

30+ days ago

Rochester, NY

Ensure the daily duties and direct patient interactions of Certified Child Life Specialist, Pediatric Patient and Family Support Specialist, School Intervention Specialist, or Patient and Family Centered Care Project Manager are satisfied in addition to: Functions as a staff role model by promoting cooperative problem solving, individual and group goal orientation, appropriate delegation of departmental activities and fostering team building through individual coaching and counseling, regular staff meetings, annual performance appraisals, and active participation in the activities of the department. The Patient and Family Centered Care Lead supports the Children's Hospital by overseeing the Patient and Family Centered Care team to ensure that patients and their families receive high-quality care.

30 days ago

Rochester, NY

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Support pricing and margin improvement efforts by communicating opportunities with management, adopt and utilize methods that will reduce overrides, promote most profitable options to our customers, and recover freight expenses.

23 days ago

Rochester, NY

$20–$25 / hour
Full time

Job Requirements:

High School Diploma or equivalent, AAS or higher preferred.

18 days ago

Rochester, New York

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Worker Subtype: Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 500160 Pharmacy SMH

Work Shift:

Range: UR URCA 206 H

Compensation Range: $21.71 - $29.31

The referenced pay range represents the minimum and maximum compensation for this job.

Maintains expertise of the current policies of the most common payors for the relevant administered drugs that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA.

30+ days ago

New
Rochester, NY
$16.75–$18.92 / hour
li>
Dependent upon assigned work location (e.g., Surgical Waiting Lunge and/or Cath Lab) check in patients and note their arrival time, round with patient support persons and address needs, questions as necessary. This includes documenting patient drop off time, providing wheelchair assistance to patients being discharged, waiting with patients for transportation, and assisting patients to the vehicle.
5 days ago

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Patient Representative Jobs in Rochester, NY

Veterinary Client Service Representative Animal Hospital of Pittsford

Patient Service Representative RadNet Inc

patient service representative Rochester Regional Health

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Patient Account Representative - PB Thompson Health

Patient Service Representative OAK ORCHARD COMMUNITY HEALTH CENTER, INC.

Patient Service Representative Rochester Regional Health System

patient service representative Rochester Regional Health System

Patient Service Representative - Call Center Trillium Health Inc

Patient Service Representative Trillium Health Inc

Open Interview Event - Patient Services Representative June 24th Trillium Health Inc

Patient Service Representative ZOLL LifeVest

Patient Account Representative - PB UR Medicine Thompson Health

Patient Services Representative- Lead Trillium Health Inc

Pediatric Mobile Clinic Driver and Registration Representative University of Rochester

Physician Support Representative III University of Rochester

Call Center Representative II - Loction - Rochester Tech Park, Gates NY University of Rochester

Call Center Representative III University of Rochester

Call Center Representative II University of Rochester

Call Center Representative - Corporate Woods University of Rochester

Call Center Representative University of Rochester

Call Center Representative-2 University of Rochester

ED Access Representative II University of Rochester

ED Access Representative University of Rochester

Supervisor Patient Access West Virginia University Medicine

Phlebotomist - Patient Service Centers (Full-Time, Days) Rochester Regional Health System

Patient Care Technician - PCT Fresenius Medical Care

Patient Health Advocate Somatus, Inc.

Patient Engagement Coordinator Town Square Health

Patient Registration Rep - per diem Thompson Health

Patient Registration Rep Thompson Health

Patient Service Coordinator Finger Lakes Community Health

Guest Services Representative University of Rochester

Guest Services Representative Rochester Regional Health

Collections Representative IV University of Rochester

WVU-Patient Access Specialist -88076 West Virginia University Medicine

Patient Navigator West Virginia University Medicine

Outpatient Access Representative University of Rochester

Reconstruction Associate Sales Representative (Rochester, NY)(Evergreen) Smith & Nephew Plc

Patient Registration Clerk (CSEA) Rochester Regional Health System

Patient Registration Clerk Rochester Regional Health System

Sr Specialty Representative - Respiratory - Rochester, NY Amgen Inc

Patient Care Technician - PCT Fresenius Medical Care AG & Co KGaA

Patient Registration Rep UR Medicine Thompson Health

Patient Registration Rep - per diem UR Medicine Thompson Health

Patient and Family Centered Care Lead West Virginia University Medicine

Customer Sales & Service Representative Applied Industrial Technologies Inc

Veterinary Client Service Representative Supervisor Animal Hospital of Pittsford

Pharmacy Access Representative III - Home Infusion University of Rochester

Guest Services Representative Rochester Regional Health System

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