Patient Service Representative RadNet IncPatient Service RepresentativeRochester, NYWhen you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.
Patient Service Representative l OAK ORCHARD COMMUNITY HEALTH CENTER, INC.Patient Service Representative lAlbion, NYThis position is responsible for scheduling future appointments both in person and via the telephone, registering new patients in the EHR, checks registration forms for completeness and accuracy, and scans registration into patient EHR. Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider.
NewPatient Service Representative Trillium Health IncPatient Service RepresentativeRochester, NYJob Summary: As a Patient Service Representative (PSR), you'll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports clinic operations through front desk coordination, provider assistance, and administrative excellence-all while upholding Trillium Health's values of inclusivity, professionalism, and community impact.
Patient Account Representative - PB Thompson HealthPatient Account Representative - PBCanandaigua, NY$19.40–$22.50 / hourCommunicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims. Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
Patient Account Representative - PB UR Medicine Thompson HealthPatient Account Representative - PBCanandaigua, New York$19.40–$22.50 / hourCommunicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims. Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeRochester, NYThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Call Center Representative II University of RochesterCall Center Representative IIRochester, NY$19.08–$25.77 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Physician Support Representative III University of RochesterPhysician Support Representative IIIRochester, NY$19.62–$26.49 / hourResponsibilities: Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs in the Division of Surgical Oncology. Patient Scheduling and Coordination of Care - Receives incoming patient telephone calls for surgeon(s) and nurse practitioner(s), managing and/or resolving various scheduling/coordination issues and answering questions as needed.
Call Center Representative III University of RochesterCall Center Representative IIIRochester, NY$20.31–$27.42 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients on behalf of the physicians and medical providers. Answers and provides guidance to complex patient inquiries using expert knowledge to respond to individual patient needs, while adhering to specific protocols for University Medical Center departments and affiliate organizations.
Call Center Representative - Corporate Woods University of RochesterCall Center Representative - Corporate WoodsRochester, NY$19.72–$26.62 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Call Center Representative-2 University of RochesterCall Center Representative-2Rochester, NY$19.08–$25.77 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Call Center Representative University of RochesterCall Center RepresentativeRochester, NY$19.72–$26.62 / hourResponsibilities: Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Patient Engagement Coordinator Town Square HealthPatient Engagement CoordinatorRochester, NYAs a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible. You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive.
ED Access Representative II University of RochesterED Access Representative IIRochester, NY$19.15–$25.85 / hourPerforms other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
ED Access Representative University of RochesterED Access RepresentativeRochester, NY$19.15–$25.85 / hourPerforms other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Patient Care Technician - PCT - Dialysis Preceptor Fresenius Medical CarePatient Care Technician - PCT - Dialysis PreceptorNewark, New YorkAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Registration Rep Thompson HealthPatient Registration RepCanandaigua, NY$18.66–$22 / hourMain Function: Provides outstanding service to all patients, visitors, and internal and external customers. Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
Patient Care Technician - PCT - Dialysis Preceptor Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCT - Dialysis PreceptorNewark, NY$18–$29 / hourEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Registration Rep UR Medicine Thompson HealthPatient Registration RepCanandaigua, New YorkEnsures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement. Provides outstanding service to all patients, visitors, and internal and external customers.
Patient Registration Clerk Rochester Regional Health SystemPatient Registration ClerkNY$19.46–$28.55 / hourUnder the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and hospital financial solvency. Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.
Patient Registration Clerk (CSEA) Rochester Regional Health SystemPatient Registration Clerk (CSEA)NY$19.08–$27.99 / hourUnder the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency. Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.
Sr Specialty Representative - Respiratory - Rochester, NY Amgen IncSr Specialty Representative - Respiratory - Rochester, NYRochester, NY$118,091–$159,771 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Preferred Qualifications: Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties.
Collections Representative IV University of RochesterCollections Representative IVRochester, NY$20.99–$28.34 / hourIndependently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Outpatient Access Representative University of RochesterOutpatient Access RepresentativeRochester, NY$19.15–$25.85 / hourSchedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area. Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met.
Outpatient Access Representative II University of RochesterOutpatient Access Representative IIBrockport, NY$18.50–$24.98 / hourSchedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area. Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met.
Physician Support Representative III-2 University of RochesterPhysician Support Representative III-2Rochester, NY$20.30–$27.41 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Physician Support Representative III-1 University of RochesterPhysician Support Representative III-1Rochester, NY$20.30–$27.41 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Physician Support Representative University of RochesterPhysician Support RepresentativeRochester, NY$20.30–$27.41 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Reconstruction Associate Sales Representative (Rochester, NY)(Evergreen) Smith & Nephew PlcReconstruction Associate Sales Representative (Rochester, NY)(Evergreen)Rochester, NYAll field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols. Bachelors degree or equivalent experience Prefers a minimum of (2) two years of professional sales experience A valid driver's license applicable to current residence to facilitate of travel requirements of position Travel Requirements: within designated sales territory with 2-4 overnights a month.
Clinical Representative – Monarch Urology – NYC/NJ Johnson & JohnsonClinical Representative – Monarch Urology – NYC/NJNewark, New YorkAnalytical Reasoning, Business Behavior, Business Development, Customer Analytics, Data Reporting, Execution Focus, Goal-Oriented, Innovation, Market Research, Product Costing, Product Development, Product Lifecycle Management (PLM), Project Administration, Sales Enablement, Sales Support, Sustainable Procurement, Vendor Selection Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeRochester, NYFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Support pricing and margin improvement efforts by communicating opportunities with management, adopt and utilize methods that will reduce overrides, promote most profitable options to our customers, and recover freight expenses.
Veterinary Client Service Representative Animal Hospital of PittsfordVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourFull timeOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Business Office Representative Rochester Regional Health SystemBusiness Office RepresentativeNY$18.50–$22.25 / hourFor Revenue Integrity: For team members who are responsible for completing payment posting: research and resolve payment posting requests/discrepancies in order to properly relieve the receivable. Position Summary: Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable.
NewBusiness Office Representative - Senior Rochester Regional Health SystemBusiness Office Representative - SeniorNY$19–$22.50 / hourPosition Summary: Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
NewVeterinary Client Service Representative Greece Animal HospitalVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourFull timeThrough a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.
Clinical Representative – Monarch Urology – NYC/NJ 6267-Auris Health Legal EntityClinical Representative – Monarch Urology – NYC/NJNewark, New YorkAnalytical Reasoning, Business Behavior, Business Development, Customer Analytics, Data Reporting, Execution Focus, Goal-Oriented, Innovation, Market Research, Product Costing, Product Development, Product Lifecycle Management (PLM), Project Administration, Sales Enablement, Sales Support, Sustainable Procurement, Vendor Selection Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Veterinary Client Service Representative - Dermatology Thrive Pet HealthcareVeterinary Client Service Representative - DermatologyRochester, NY$18–$20 / hourYour life-changing work will range from warmly welcoming clients and coordinating appointments, to facilitating clear communication between pet parents and the medical team, managing check-ins and check-outs, processing payments, and supporting the smooth flow of patient care. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care.
Veterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourThrough a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.
Veterinary Client Service Representative Supervisor Thrive Pet HealthcareVeterinary Client Service Representative SupervisorNY$16–$18 / hourOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health.
Pharmacy Access Representative III - DME University of RochesterPharmacy Access Representative III - DMERochester, NY$21.71–$29.31 / hourMaintains expertise of the current policies of the most common payors for the relevant equipment that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA. Obtain benefit information from third party payers to advise patients on their expected out of pocket costs taking into account deductibles, coinsurance, copayments or total charges if services are not covered.
Sales Representative – Biotech (Entry) Immune BiopharmaSales Representative – Biotech (Entry)Pittsford, NYFull timePayer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times. Preferred qualifications to become one of our Pharmaceutical Sales Representatives: Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution.
Pharmaceutical Sales Representative (Primary Care) Syneos Health IncPharmaceutical Sales Representative (Primary Care)Rochester, NYSelecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients.
Ocular Specialty Representative - Rochester, NY Bausch & Lomb IncOcular Specialty Representative - Rochester, NYRochester, NY$110,000–$155,000 / yearUse and refine clinical selling techniques that will bring value and influence customer thinking about the ways they can provide treatment and manage patients, including: Managing promotional budget and determining expenditures on promotional activities within business plan. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.
NewVeterinary Client Service Representative Supervisor Bayview Animal HospitalVeterinary Client Service Representative SupervisorWebster, NY$16–$18 / hourFull timeOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Medical Billing Representative Rochester Regional HealthMedical Billing RepresentativeRochester, NY$20.26–$29.40 / hourRESPONSIBILITIES: + Medical Billing Expertise: Proficient in billing, claims processing (Inpatient, Outpatient, Critical Access, Rural Health), denials management, and knowledge of medical terminology, physician fee schedules, DRGs, and reimbursement procedures. + Account Management & Collections: Retrieves and updates patient account statuses, processes remittances, manages A/R, ensures accurate charge entry, and performs financial analysis to support revenue goals.
Guest Service Representative Nothing Bundt CakesGuest Service RepresentativeRochester, NYAccountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
NewVeterinary Client Service Representative Suburban Animal HospitalVeterinary Client Service RepresentativeRochester, NY$16–$17 / hourPart timeOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Customer Sales & Service Representative FCX PerformanceCustomer Sales & Service RepresentativeRochester, New YorkFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Support pricing and margin improvement efforts by communicating opportunities with management, adopt and utilize methods that will reduce overrides, promote most profitable options to our customers, and recover freight expenses.
Guest Service Representative Nothing Bundt Cakes - Rochester-HenriettaGuest Service RepresentativeRochester, NYPart timePromptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
Professional Pharmaceutical Sales Representative Syneos Health IncProfessional Pharmaceutical Sales RepresentativeRochester, NYTogether we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Selecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry.