Patient Liaison Jobs in the United States
Geisinger
Danville, PA
Consults and collaborates with Patient Safety, Risk Management, Legal Services, and necessary ad hoc departments to communicate and investigate patient or designated representative concerns regarding quality of care, compensation requests, and concerns whereby an experience may pose potential risks to the organization. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
SHARP HEALTHCARE
$40000 - $48000
Riverside, CA
Serve as a liaison with multiple internal and external personnel and organizations including, but not limited to, SHC hospitals, clinics, outside health care facilities, providers, governmental agencies, insurance companies, cruise lines, air and ground ambulance companies. Responsible for facilitating effective communication and assistance to achieve desire outcomes with case management, social work, physicians, business services, patients and their family members, other department staff and other internal and external customers.
Careers Integrated Resources Inc
$22 - $24
New York, NY
Fulfills basic care coordination tasks for the member such as appointments, transportation, medication issues such as needing prescription or refill, DME, etc. · Accurately and timely documents member call interaction in the care management system, Disease Care Management System (DCMS) .
Careers Integrated Resources Inc
$22 - $24
New York, NY
The monthly calls for members receiving LTSS is a regulatory requirement and ensures that the plans of care developed are in place for our members. Under the direction of the LTSS Team Leader, and in collaboration with the Care Manager, this role will conduct monthly calls to members receiving LTSS.
Ascension
Port Washington, WI
Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
CommonSpirit Health
Phoenix, AZ
DIGNITY HEALTH MEDICAL GROUP OVERVIEW: With over 300 physicians and 1000 total employees, Dignity Health Medical Group – Arizona is a comprehensive, integrated, multispecialty, academic medical group that serves Dignity Health St. Joseph’s and Westgate Medical Centers, Chandler Regional Medical Center, and Mercy Gilbert Medical Center. SJHMC is home to the Barrow Neurological Institute, an internationally recognized center for neurosurgery and neurology, providing extensive opportunity for care of patients with complex neuropsychiatric illness.
Encompass Health Rehabilitation Hospital of New England
Cambridge, MA
You will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Encompass Health Rehabilitation Hospital of Pearland
Humble, TX
You will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Kaiser Permanente
Olympia, WA
Working closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services.
Kaiser Permanente
Olympia, WA
Working closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services.
Mercy
Saint Louis, MO
A dynamic position that is responsible for accepting Hospice, Home Health and Home Infusion referrals in the acute care setting, physician clinic setting, and other selected venues such as identified nursing homes and rehabilitation centers in the applicable areas of practice. Maintains an active presence in these settings and delivers excellent customer service to discharge planners, medical social workers, physicians, and future patients.
Mercy
Washington, MO
A dynamic position that is responsible for accepting Hospice, Home Health and Home Infusion referrals in the acute care setting, physician clinic setting, and other selected venues such as identified nursing homes and rehabilitation centers in the applicable areas of practice. Maintains an active presence in these settings and delivers excellent customer service to discharge planners, medical social workers, physicians, and future patients.
VitalCaring Group
Norman, OK
This role is critical in ensuring patients who are appropriate for hospice care are identified early, supported through transition, and experience a seamless, compassionate handoff to home or inpatient hospice services. The Clinical Liaison serves as the front line of our hospice program within key hospital systems, acting as both a clinical expert and a trusted partner to case managers, physicians, and hospital teams.
CAN Community Health
$23 - $26
Orlando, FL
Additionally, the role supports therapeutic outcomes by monitoring medication access issues, guiding providers through formulary and coverage requirements, and connecting patients to manufacturer copay and patient assistance programs. The Patient Access Specialist functions as a liaison to promote medication adherence by providing patient education, resolving insurance or cost-related barriers, assisting with prior authorizations, and supporting prescription renewals and refills.
Ascension Saint Thomas Rehabilitation Hospital
Nashville, TN
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors.
The Quad Cities Rehabilitation Institute
Coal Valley, IL
You will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Helen Ross McNabb Center
Maryville, TN
Treatment modalities used by Master's level clinicians providing therapy services include Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Attachment, Self-Regulation and Competency (ARC), Parent-Child Interaction Therapy (PCIT), and Play Therapy. Works alongside Maryville City Schools to create a trauma informed school climate, provide consultation and training to staff, and deliver direct therapeutic mental health services to selected schools while providing linkage and coordination to additional wrap around services.
Pivotal Placement Services
Houston, TX
Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm specializing in placing healthcare professionals—from staff to leadership roles—with both clinical and non-clinical employers. Our comprehensive solutions include Right-to-Hire Contract Staffing, Direct Placement, and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationwide.
UW Health Rehabilitation Hospital
Madison, WI
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. They will design, develop and drive cutting edge sales strategies designed to increase patient admissions that leverage partner's core competence in the area of rehabilitating medically complex patients.
St. Luke's University Health Network
Bethlehem, PA
Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Stooping (bending at the waist) and crouching (stooping and bending at the knee) – required frequently in most medium jobs, Handling (grasping) – required frequently in most medium jobs , Fingering (fine manipulation) – required only occasionally in most medium jobs.
CHRISTUS Health
Alexandria, LA
Demonstrates the knowledge, skill, and interpersonal communication skills, necessary to provide appropriate oncology education and guidance to the cancer patient and family from screening through survivorship: Provides education and information to the patient and family, helping to make the care seamless, continuous, and comprehensive. Assists in scheduling/accessing need for additional services and resources such as Social Work, Nutrition, post-surgical garments, wigs, prostheses, and financial support services and resources.
Daiichi Sankyo, Inc.
Philadelphia, PA
Enhances relationships with appropriate internal stakeholders through the anticipation of trends and recognition of strategic opportunities Provides assistance to leadership in the development and implementation of the FMA department strategy in alignment with Medical, Managed Markets and Brand strategies, and by providing input/participating in Medical Affairs and FMA strategic planning processes. Delivering scientific and pharmacoeconomic data for DSI products to health care system decision makers responsible for managing medical care in various settings including managed care organizations, pharmacy benefit management companies, payer groups, or at company-sponsored advisory board meetings.
Ascension
Pensacola, FL
Ascension Sacred Heart is a leading provider of high-quality healthcare to children and adults in South Alabama and Northwest Florida communities and operates Northwest Florida's only children's hospital. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Sonora Quest Laboratories
Phoenix, AZ
Must possess a strong knowledge and understanding of the clinical laboratory in the areas of test management/phlebotomy, as normally demonstrated through two (2) years' of experience within the clinical laboratory in phlebotomy/test management area. Position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management.
Daiichi Sankyo, Inc.
Philadelphia, PA
Identifying and appropriately facilitating engagement of qualified 1) investigators and study committee members for DSI clinical research programs, 2) investigator-initiated research study proposals, 3) speakers for DSI Brand Speaker programs, 4) advisors for DSI scientific, clinical and marketing advisory boards. The MSL develops skills and competencies to educate healthcare professionals, DSI internal stakeholders (e.g., Medical, Marketing, and Sales), and decision makers in healthcare systems regarding therapeutic areas and related products developed and commercialized by DSI.
HCA Florida North Florida Hospital
Gainesville, FL
In an effort to increase patient satisfaction and reduce liabilities and exposures for the facility, this position will establish, coordinate and manage Patient Safety education initiatives which include, but are not limited to, new employees in orientation, current employees, visitors and students doing clinical rotations in the facility. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery.
HCA Florida North Florida Hospital
Gainesville, FL
The Coordinator will also ensure that improvement opportunities are appropriately channeled to effect change, coordinate compliance initiatives with outside agencies, intervene with the hospitalists & PCP’s to address and resolve issues related to facility utilization and patient flow process and facilitate strong working relationship between caregivers, case management, and admitting departments to promote effective coordination of efforts involving patient flow. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Prestige Staffing
Atlanta, GA
They ensure that all related patient appointments for an episode of care are secured in a timely manner and coordinated for patient convenience and address and resolve process or administrative issues impeding timely access to care. This position supports the outpatient operations with overall care coordination for patients, serving as their primary point of contact for all customer service, administrative and scheduling needs.
Endeavor Health
$40.45 - $62.7
Skokie, IL
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Provides and/or arranges clinical education including medication management, community resources, financial resources, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
Endeavor Health
$40.45 - $62.7
Arlington Heights, IL
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Reporting to the specialty program leader for Neuroscience , the Patient Navigator serves as the primary point of contact for the patient through the continuum of care; diagnosis, planning, treatment, pre and post-operative care, discharge and follow up.
Oak Street Health
$18.5 - $38.82
Philadelphia, PA
Working in close collaboration with Outreach Managers, Directors, and Community Relationship Managers, you will execute targeted strategies to build trust and expand our patient base within your assigned market. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Albany ENT & Allergy Services P C
$18 - $23
Albany, NY
The Patient Accounts representative is also the primary liaison with the Allergy Department for immunotherapy billing policy compliance with respect to vials as well as payments for self pay allergy therapy. If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!
UCHealth
$40.86 - $63.33
Denver, CO
Summary: The Patient Safety Specialist (PSS) supports patient safety, event management, and regulatory readiness for the perioperative care areas, including OR, Anesthesia, and Perioperative support assistants (PSA).This role serves as a clinical partner to unit managers and frontline teams by leading incident report management, event follow-up, and safety surveillance, while ensuring timely and accurate documentation in the Occurrence Report System. Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.
Axelon Services Corporation
New York, NY
This includes coordination of the entire referral process from initial inquiry, receipt of medical records, determination of services needed, coordinating services delivered, interfacing with counselors and staff on financial and other administrative matters, and following-up as necessary after services are completed, including after the patient has returned home. 3-5 years experience in a patient services environment in a tertiary care medical centers physicians office, or related health care setting, or in public relations, or within the premier hospitality industry having direct contact with guests and the general public R.
Blanchard Valley Hospital
Findlay, OH
Duty 2: Ability to use current EHR system and all insurance verification and authorization tools, identifies and confirms active insurance coverage and required authorizations for outpatient and inpatient services. Duty 6: Work through the retro auth request lists, working with denials, and have the ability to timely address order/rad changes that may affect an authorization.
Blanchard Valley Hospital
Findlay, OH
Duty 2: Ability to use current EHR system and all insurance verification and authorization tools, identifies and confirms active insurance coverage and required authorizations for outpatient and inpatient services. Duty 6: Work through the retro auth request lists, working with denials, and have the ability to timely address order/rad changes that may affect an authorization.
The Rogosin Institute
$30 - $40
New York, NY
Proficient in managed care and insurance coverage, knowledge of Social Security (including SSDI), Medicare, Commercial Insurers, Coordination of Benefits, New York Medicaid (including Emergency Medicaid), Prescription Drug Plans, the Health Insurance Marketplace/Exchange, and Essential Plans. • Associate’s degree and at least three (3) years of work experience in case management and/or medical billing, collections, and appeals/grievance options and processes, extensive knowledge of commercial, Medicare and NYS Medicaid processes, government medical benefits and billing.
Oak Street Health
$18.5 - $35.29
Phoenix, AZ
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Working in close collaboration with Outreach Managers, Directors, and Community Relationship Managers, you will execute targeted strategies to build trust and expand our patient base within your assigned market.
OU Health
Oklahoma City, OK
Experience: Five years of experience in digital marketing, patient acquisition, or digital product management with at least three years of experience leading website or consumer experience initiatives in healthcare or a comparable regulated industry. This role lives within Marketing and Growth and is responsible for working collaboratively across the entire organization, including with the OU College of Medicine, to deliver a frictionless digital experience that increases access, acquisition, and brand affinity.
Blanchard Valley Hospital
Findlay, OH
Duty 7: Utilizes the electronic patient self-preregistration tool to reconcile demographic and insurance information the patient has submitted prior to their date of service. Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.
Blanchard Valley Health System
Findlay, OH
Arranges for the efficient and accurate registration of all patients, offers financial assistance screenings and appropriately handles point of service collection discussions. Duty 9: Continue to stay informed of any statute and/or regulation that could affect collections for receivables (i.e. insurance company changes, collection regulations, uncompensated care guidelines, etc.).
Blanchard Valley Hospital
Findlay, OH
Arranges for the efficient and accurate registration of all patients, offers financial assistance screenings and appropriately handles point of service collection discussions. Duty 9: Continue to stay informed of any statute and/or regulation that could affect collections for receivables (i.e. insurance company changes, collection regulations, uncompensated care guidelines, etc.).
Bethesda Health
$63943 - $106407
Belleville, IL
Oversees resident care activities that increase risk of infection (i.e., use and care of urinary catheters, wound care, incontinence care, skin care, point-of-care blood testing, and medication injections). Develops and implements an ongoing infection prevention and control program to prevent, recognize, and control the onset and spread of infections in order to provide a safe, sanitary, and comfortable environment.
Geisinger
Danville, PA
The Pediatrics Hematology/Oncology RN Coordinator serves in an expanded role to assess patient needs, plan and provide nursing care and coordinate follow-up care for patients receiving treatment in an outpatient Hematology/Oncology setting. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
CSL Behring
King of Prussia, PA
We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas.
St. Vincent's Medical Center
Bridgeport, CT
It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. · Assists physicians in diagnosing and treating cardiac arrhythmias in an invasive procedure arena, specializing in the care of patients undergoing EP studies, device implantation and ablations.