NewManager - Radiology Technologist - $24-32 per hour Detroit Medical CenterManager - Radiology Technologist - $24-32 per hourDetroit, MI$24–$32 / hourTo meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan). A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.
Patient Account Representative -"Biller" (Onsite – In-Person Role Required) Henry Ford Behavioral HealthPatient Account Representative -"Biller" (Onsite – In-Person Role Required)West Bloomfield, MichiganFull timeHenry Ford Behavioral Health Hospital is a joint venture between Henry Ford Health and Acadia Healthcare , bringing together nationally recognized healthcare expertise to expand access to high-quality behavioral health services throughout the Greater Detroit area. Henry Ford Behavioral Health Hospital is seeking a Patient Account Representative to join our Business Office team and play a vital role in ensuring timely reimbursement and efficient revenue cycle operations.
Patient Account Representative Helen Newberry Joy HospitalPatient Account RepresentativeNewberry, MIFull timeCome join our independent health system team at Helen Newberry Joy Hospital & Healthcare Center to make contributions that are valued and where your community impact is real. If compassion, customer service, quality work, respect, and teamwork are important to you too, we would welcome the chance to talk to you about joining our team.
Patient Account Representative I McLaren Health Care CorpPatient Account Representative IMIFOLLOW UP: Responsible for follow-up with third party payors for inpatients and outpatients treated in the hospital and clinic necessary to obtain payment and/or a resolution of patient accounts within insurance time filing limits. BILLING: Responsible for billing hospital and physician claims, for inpatients and outpatients treated in the hospital and clinic, on behalf of the patient, within insurance time filing limits.
Patient Account Representative MyMichigan HealthPatient Account RepresentativeMidland, MichiganFull timeIt requires a broad knowledge of the hospital charge posting system and working with the hospital departments to verify charges, captures lost charges, and to review the general appropriateness of account balances. Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
Patient Account Registrar Prime Healthcare Services IncPatient Account RegistrarPort Huron, MILake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area.
Patient Account Registrar Lake Huron Medical CenterPatient Account RegistrarPort Huron, MichiganPer diemOverview: Lake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area.
Patient Account Registrar Per Diem 12 Hr GCH Admitting Prime Healthcare Services IncPatient Account Registrar Per Diem 12 Hr GCH AdmittingGarden City, MIAbility to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
NewSr Patient Acct Representative MyMichigan HealthSr Patient Acct RepresentativeMidland, MichiganFull timeSummary: This position is responsible for handling in-coming phone calls or in person to the customer service area for MyMichigan Medical Center’s Midland, Gratiot, Clare and Gladwin and EMS This position resolves patient questions/problems/complaints, determine financial arrangements and analyze and resolve delinquent accounts. Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
NewPatient Services Representative HealthBridgePatient Services RepresentativeGrand Rapids, MIHealthBridge Financial, Inc. is a first-of-its kind financial security solution that provides a resource to help patients bridge the gap between the high cost of healthcare and their financial wellbeing. Summary: Patient Services Agents are responsible for the day-to-day activities of the call center to facilitate efficient operation and excellent customer service.
NewPatient Service Representative-MI GLOBAL FORCEPatient Service Representative-MIFlint, MIThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Patient Account Registrar Per Diem 12 Hr - GCH Admitting Garden City HospitalPatient Account Registrar Per Diem 12 Hr - GCH AdmittingGarden City, MichiganPer diemSpecial projects or other assignments may be given with expectations to be completed in a specified timeframe Qualifications: Education and Work Experience Previous hospital experience as an admissions representative preferred. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Admitting Representative Patient Access MyMichigan HealthAdmitting Representative Patient AccessAlpena, MichiganFull timeSummary: The Patient Access Associate is responsible to greet, interview and gather information from each patient providing high level customer service while facilitating accurate and timely completion of registration and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. Acquires necessary signatures on financial agreements, consents and admission agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure.
Patient Service Representative Dental Care Alliance, LLCPatient Service RepresentativeCanton, MIThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Overview Contemporary Dentistry is looking for a Patient Service Representative in Canton, Michigan, to join our clinical team by providing a high level of patient care and satisfaction while operating a team-based environment.
NewPatient Service Representative Forefront DermatologyPatient Service RepresentativeEast Lansing, MichiganFull timeThe Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Patient Services Representative Midwest Vision Partners LLCPatient Services RepresentativeMIAlpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. The Front Desk Receptionist is responsible for welcoming patients, updating and verifying patient information, obtaining ID and insurance details, processing co-payments, and registering patients within the billing system.
Patient Services Representative Associate Bariatrics Corewell HealthPatient Services Representative Associate BariatricsGrand Rapids, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Services Representative Corewell HealthPatient Services RepresentativeWyoming, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
NewPatient Services Representative Continuing Care Corewell HealthPatient Services Representative Continuing CareGrand Rapids, MIPerforms administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
Patient Services Representative Rehab Corewell HealthPatient Services Representative RehabGrand Rapids, MIPerforms administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Services Representative Associate Corewell HealthPatient Services Representative AssociateStevensville, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Billing/Services Representative II - Neurology Washington University in St LouisPatient Billing/Services Representative II - NeurologySt Louis, WashingtonCustomer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration Grade . The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
Patient Billing/Services Representative II - Otolaryngology/Pediatric ENT Washington University in St LouisPatient Billing/Services Representative II - Otolaryngology/Pediatric ENTSt Louis, WashingtonCustomer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration Grade . The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
Patient Services Representative I Midwest Vision PartnersPatient Services Representative IKalamazoo, MIFull timeThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Senior Patient Accts & Billing Representative University of MichiganSenior Patient Accts & Billing RepresentativeAnn Arbor, MIThe Orthotics and Prosthetics Center at Michigan Medicine is one of the few Universities based facilities in the country that offers comprehensive services and has been awarded the maximum three-year accreditation by the American Board for Certification in Orthotics, Prosthetics & Pedorthics. Excellent written, verbal and face-to-face communication skills, including ability to effectively explain relevant insurance information to patients, as well as communicate with insurance plans and internal customers.
NewPatient Access Representative Sanford HealthPatient Access RepresentativeMarquette, MI$15–$23 / hourBased on setting, additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation and collaboration of patient/resident financial assistance; prior authorization; track patient/resident visits; health information management on patient/resident accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies. In a scheduling role, the Patient Access Representative schedules patient/resident appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, arranges interpreter services, checks patients/residents in/out, and offers enrollment to additional resources.
Patient Service Representative - Urology Staff VHS Physicians of MichiganPatient Service Representative - UrologyDetroit, MIDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Patient Service Representative - Urology Tenet Healthcare CorpPatient Service Representative - UrologyDetroit, MIDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Patient Access Associate Representative Corewell HealthPatient Access Associate RepresentativeKentwood, MIAnalyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed.
Patient Service Representative Associate Resource Corewell HealthPatient Service Representative Associate ResourceGreenville, MIPerforms clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Services Representative Associate PRN Corewell HealthPatient Services Representative Associate PRNSt Joseph, MIAssists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines.
NewPatient Service Representative Associate Corewell HealthPatient Service Representative AssociateBig Rapids, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Services Representative I Midwest Vision Partners LLCPatient Services Representative IAdrian, MIThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Billing Representative Five Star SolutionsPatient Billing RepresentativeDetroit, MichiganRemoteJoin us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
Sr Billing ClerkPatient Account Representative Healthcare University of MichiganSr Billing ClerkPatient Account Representative HealthcareAnn Arbor, MIIf you are a highly motivated individual, like to be part of a goal oriented team, desire to be part of a unit that is interested in what you bring to the table, like to experience a team built on high collaboration, like to be able to use all your billing knowledge to position the revenue cycle to be the best it can be, and part of a team that gets things done, this IS the team for you to demonstrate your superior skills and knowledge. Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.
Account Representative - State Farm Agent Team Member Kandiss Ecton - State Farm AgentAccount Representative - State Farm Agent Team MemberFerndale, MINow in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor’s degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kandiss Ecton - State Farm Agent, you are vital to our daily business operations and customers’ success.
PATIENT ACCOUNTS REP/CASH POSTER University Health Services IncPATIENT ACCOUNTS REP/CASH POSTERDEARBORN, MIResponsibilities Patient Account Rep/Cash Poster Metropolitan Behavioral Health (a UHS Facility) A growing 144-bed behavioral health facility - Metropolitan Behavioral Hospital provides a full continuum of inpatient services across the entire patient population, including specialty programs to serve adolescents, adults and older adults, and perform behavioral health assessments 24 hours a day. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Financial Counselor, Patient Access Trinity HealthFinancial Counselor, Patient AccessMIKnowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle preferred. Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.
Patient Access Coordinator Trinity HealthPatient Access CoordinatorPontiac, MI$19.45–$26.02 / hourEssential Functions: Works cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department. Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.
Billing Control Representative - Ambulatory DMC Receiving HospitalBilling Control Representative - AmbulatoryDetroit, MIUnder the direction of the Manager, Patient Accounting, balances computer reports; reviews all in-patient accounts for compliance to third party payors; reviews and corrects computer-generated error reports; contacts appropriate representative to reconcile insurance coverage (i.e., unverified child on insurance coverage); monitors collection activities of patient account collectors as well as collection agencies; analyzes revenue recovery trends; performs other patient accounting duties assigned. Receiving also offers the state’s leading 24/7 hyperbaric oxygen program, Metro Detroit’s first certified primary stroke center, and the nationally recognized and accredited DMC Rosa Parks Geriatric Center of Excellence.
Patient Access Rep II - Healthclub Admin Novi, MI DMC Rehabilitation Institute of MichiganPatient Access Rep II - Healthclub Admin Novi, MIDetroit, MIRegisters and schedules patients for health services ensuring appropriateness of setting for services provided Explains appropriate forms to patient and family and ensures that necessary consent, regulatory forms, and MSP questionnaire (if applicable) are completed correctly and that patient signatures are obtained. The Institute houses the Center for Spinal Cord Injury Recovery and the Southeastern Michigan Traumatic Brain Injury System (SEMTBIS), one of only 16 federally designated model systems of care for brain injury care and research.
Patient Registration Technician - Part Time Family Health Center IncPatient Registration Technician - Part TimeKalamazoo, MIDUTIES AND RESPONSIBILITIES: As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Patient Registration Technician-Full Time Family Health Center IncPatient Registration Technician-Full TimeKalamazoo, MIDUTIES AND RESPONSIBILITIES: As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Patient Advocate Rep III - Sinai Grace Conifer Health SolutionsPatient Advocate Rep III - Sinai GraceDetroit, MICross-coverage includes, but is not limited to, traveling to facility, screening patients for government program eligibility, completing necessary paperwork with patients, documenting decisions made on referrals in automated systems and in required departmental paperwork. Interacts with various levels of facility administration to communicate various departmental needs or issues and act as liaison when attending or leading facility meetings.
NewPatient Ambassador Xanitos IncPatient AmbassadorLansing, MI$21 / hourPart timeThe results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs. Works collaboratively with housekeepers and supervisors to enhance inpatient experience—resolving patient concerns, addressing special requests, providing creative “touches.”.
Full-Time Patient Ambassador / Trainer Xanitos IncFull-Time Patient Ambassador / TrainerWyoming, MIPart timeThe results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service.
Patient Access Rep II - Healthclub Admin Novi, MI Tenet Healthcare CorpPatient Access Rep II - Healthclub Admin Novi, MINovi, MIRegisters and schedules patients for health services ensuring appropriateness of setting for services provided Explains appropriate forms to patient and family and ensures that necessary consent, regulatory forms, and MSP questionnaire (if applicable) are completed correctly and that patient signatures are obtained. The Institute houses the Center for Spinal Cord Injury Recovery and the Southeastern Michigan Traumatic Brain Injury System (SEMTBIS), one of only 16 federally designated model systems of care for brain injury care and research.
Coordinator - Wyandotte & Brownstown Patient Registration - Full-Time - Midnights Henry Ford HospitalCoordinator - Wyandotte & Brownstown Patient Registration - Full-Time - MidnightsMIPosition Overview: Under minimal supervision, directs and coordinates the activities of all Patient Registration areas to provide prompt and accurate scheduling and registration of patients, insurance verification, billing, collections, cash posting, and payer compliance. Location: Rotating two locations - Henry Ford Health Hospital, 2333 Biddle Ave, Wyandotte, MI 48192 & Henry Ford Health Center, 23050 West Rd, Brownstown Township, MI 48183.
Patient Access Supervisor- 11p-7:30am Conifer Health SolutionsPatient Access Supervisor- 11p-7:30amDetroit, MISupervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned.
Patient Access Supervisor- 11p-7:30a Conifer Health SolutionsPatient Access Supervisor- 11p-7:30aDetroit, MISupervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned.