ED Access Representative II University of RochesterED Access Representative IIRochester, NY$19.15–$25.85 / hourPerforms other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
ED Access Representative University of RochesterED Access RepresentativeRochester, NY$19.15–$25.85 / hourPerforms other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Outpatient Access Representative II University of RochesterOutpatient Access Representative IIBrockport, NY$18.50–$24.98 / hourSchedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area. Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met.
NewOutpatient Access Representative University of RochesterOutpatient Access RepresentativeRochester, New YorkSchedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs, and ensures patient satisfaction with visit prior to discharge from the area. Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients’ special needs, and monitors reception area to ensure patient needs are met.
Pharmacy Access Representative III - DME University of RochesterPharmacy Access Representative III - DMERochester, NY$21.71–$29.31 / hourMaintains expertise of the current policies of the most common payors for the relevant equipment that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA. Obtain benefit information from third party payers to advise patients on their expected out of pocket costs taking into account deductibles, coinsurance, copayments or total charges if services are not covered.
Patient Service Representative RadNet IncPatient Service RepresentativeRochester, NYWhen you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.
NewPharmacy Access Representative - Specialty Pharmacy University of RochesterPharmacy Access Representative - Specialty PharmacyRochester, NY$21.97–$29.66 / hourMaintains expertise in the current policies of the most common payors for the relevant administered drugs that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses, and other patient care staff to ensure that all required elements of the policy are applicable in advance of requesting PA. Communicates with the prescriber's office to acquire necessary information to submit prescriptions to the patient's insurance for approval including prior authorization, and helps enroll patients in financial assistance programs and arrange timely delivery of the medication.
Access Associate-Senior Rochester Regional HealthAccess Associate-SeniorRochester, New YorkFor disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.
NewSenior Access Associate (Full-Time, Days) Rochester Regional HealthSenior Access Associate (Full-Time, Days)Rochester, New YorkFor disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.
NewSenior Access Associate (Full-time, Days) Rochester Regional HealthSenior Access Associate (Full-time, Days)Rochester, New YorkManage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy.
Outpatient Access Rep III (Float) University of RochesterOutpatient Access Rep III (Float)Rochester, NY$19.72–$26.62 / hourAssists clinic leadership through various aspects of operational support, which may include assisting with lead duties such as personnel related matters, including performance evaluations, and developing plans for improvement in staff member''s completion of assigned activities. Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and proactively reviews future schedules to identify problems.
Access Associate-Senior Rochester Regional Health SystemAccess Associate-SeniorNY$18–$21 / hourEDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Senior Access Associate Rochester Regional Health SystemSenior Access AssociateRochester, NY$18–$21 / hourEDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Access Associate | Full Time Evenings | Unity Hospital Rochester Regional HealthAccess Associate | Full Time Evenings | Unity HospitalRochester, New YorkIn a customer service oriented manner, the Access Associate interviews patients and/or their representative to collect required registration data, included but not limited to; demographic and financial data, as well as obtain required signatures. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Access Associate (Part-Time, Nights) Rochester Regional HealthAccess Associate (Part-Time, Nights)Batavia, New YorkFor disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Access Associate Rochester Regional HealthAccess AssociateRochester, New YorkFor disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Access Associate (Full-time, Days) Rochester Regional HealthAccess Associate (Full-time, Days)Rochester, New YorkFor disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Supervisor, Pharmacy Access - Community Pharmacy University of RochesterSupervisor, Pharmacy Access - Community PharmacyRochester, NY$24.70–$33.35 / hourEssential Functions: Supervises staff scheduling within the relevant area, ensuring alignment with pharmacy leadership to maintain adequate coverage and meet workload demands, including coordination of lunch breaks and remote work schedules. Establishes and maintains positive team dynamics among the PAR staff through regularly scheduled meetings and communications about team performance, process improvement, and overall team accomplishments.
Senior Access Associate Rochester Regional HealthSenior Access AssociateRochester, New YorkManage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy.
Senior Access Associate (Full-time, Variable) Rochester Regional HealthSenior Access Associate (Full-time, Variable)Rochester, New York$18–$21 / hourManage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy.
Access Associate- Senior. Rochester Regional HealthAccess Associate- Senior.Batavia, New York$18–$21 / hourManage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy.
Pharmacy Access Rep III - Home Infusion University of RochesterPharmacy Access Rep III - Home InfusionRochester, NY$21.71–$29.31 / hourMaintains expertise of the current policies of the most common payors for the relevant administered drugs that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA. Licenses and Certifications: Complete ASHP accredited training program or equivalent experience as a pharmacy technician, or Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements preferred.
NewPharmacy Access Rep III - DME University of RochesterPharmacy Access Rep III - DMERochester, NY$21.97–$29.66 / hourMaintains expertise of the current policies of the most common payors for the relevant equipment that require prior authorization (PA), and will be responsible for working with the prior authorization coordinators, office staff nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA. Obtain benefit information from third party payers to advise patients on their expected out of pocket costs taking into account deductibles, coinsurance, copayments or total charges if services are not covered.
Access Associate Rochester Regional Health SystemAccess AssociateNY$17.85–$19.50 / hourIn a customer service oriented manner, the Access Associate interviews patients and/or their representative to collect required registration data, included but not limited to; demographic and financial data, as well as obtain required signatures. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Access Associate (Full-time, Days) Rochester Regional Health SystemAccess Associate (Full-time, Days)Rochester, NY$17.85–$20 / hourEDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Senior Access Associate (Full-time, Days) Rochester Regional Health SystemSenior Access Associate (Full-time, Days)NY$18–$21 / hourManage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Lead Access Associate (Full-time, Days) Rochester Regional Health SystemLead Access Associate (Full-time, Days)Rochester, NY$18.50–$23 / hourManage incoming calls and provide necessary information; greet patients and/or their representatives, provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. Mentor, coach and encourage assigned team of associates, facilitate an effective workflow; assist with orientation, training, performance evaluations and disciplinary measures, under the direction of a supervisor/manager.
Senior Access Associate (Full-time, Variable) Rochester Regional Health SystemSenior Access Associate (Full-time, Variable)NY$18–$21 / hourManage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Physician Support Representative III University of RochesterPhysician Support Representative IIIRochester, NY$19.62–$26.49 / hourResponsibilities: Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs in the Division of Surgical Oncology. Patient Scheduling and Coordination of Care - Receives incoming patient telephone calls for surgeon(s) and nurse practitioner(s), managing and/or resolving various scheduling/coordination issues and answering questions as needed.
Call Center Representative-2 University of RochesterCall Center Representative-2Rochester, NY$19.08–$25.77 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Call Center Representative II University of RochesterCall Center Representative IIRochester, New YorkProvides communication support services including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Call Center Representative University of RochesterCall Center RepresentativeRochester, NY$19.72–$26.62 / hourResponsibilities: Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Call Center Representative III University of RochesterCall Center Representative IIIRochester, NY$20.31–$27.42 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients on behalf of the physicians and medical providers. Answers and provides guidance to complex patient inquiries using expert knowledge to respond to individual patient needs, while adhering to specific protocols for University Medical Center departments and affiliate organizations.
Call Center Representative - Corporate Woods University of RochesterCall Center Representative - Corporate WoodsRochester, NY$19.72–$26.62 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Patient Engagement Coordinator Town Square HealthPatient Engagement CoordinatorRochester, NYFull timeAs a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible. You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive.
Patient Care Technician - PCT - Dialysis Preceptor Fresenius Medical CarePatient Care Technician - PCT - Dialysis PreceptorNewark, New York$18–$29 / hourParticipates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law TRANSITIONAL CARE UNIT: • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care• Reinforces all education and care related matters as it relates to the new patient as allowed by state law• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.• Treatment:• Welcome assigned patients and inquire as to their wellbeing since their last treatment.• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).•
Patient Care Technician - PCT - Dialysis Preceptor Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCT - Dialysis PreceptorNewark, NY$18–$29 / hourEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Sr Specialty Representative - Respiratory - Rochester, NY Amgen IncSr Specialty Representative - Respiratory - Rochester, NYRochester, NY$118,091–$159,771 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Preferred Qualifications: Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties.
Collections Representative IV University of RochesterCollections Representative IVRochester, NY$20.99–$28.34 / hourIndependently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Patient Registration Rep Thompson HealthPatient Registration RepCanandaigua, NY$18.66–$22 / hourMain Function: Provides outstanding service to all patients, visitors, and internal and external customers. Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
Patient Registration Rep UR Medicine Thompson HealthPatient Registration RepCanandaigua, New YorkEnsures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement. Provides outstanding service to all patients, visitors, and internal and external customers.
Physician Support Representative University of RochesterPhysician Support RepresentativeRochester, NY$20.30–$27.41 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Physician Support Representative III-1 University of RochesterPhysician Support Representative III-1Rochester, NY$20.30–$27.41 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Physician Support Representative III-2 University of RochesterPhysician Support Representative III-2Rochester, NY$20.30–$27.41 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Reconstruction Associate Sales Representative (Rochester, NY)(Evergreen) Smith & Nephew PlcReconstruction Associate Sales Representative (Rochester, NY)(Evergreen)Rochester, NYAll field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols. Bachelors degree or equivalent experience Prefers a minimum of (2) two years of professional sales experience A valid driver's license applicable to current residence to facilitate of travel requirements of position Travel Requirements: within designated sales territory with 2-4 overnights a month.
Patient Registration Clerk (CSEA) Rochester Regional Health SystemPatient Registration Clerk (CSEA)NY$19.08–$27.99 / hourUnder the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency. Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.
Patient Registration Clerk Rochester Regional Health SystemPatient Registration ClerkNY$19.46–$28.55 / hourUnder the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and hospital financial solvency. Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.
NewVeterinary Client Service Representative Greece Animal HospitalVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourFull timeThrough a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.
Veterinary Client Service Representative Animal Hospital of PittsfordVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourFull timeOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Business Office Representative Rochester Regional Health SystemBusiness Office RepresentativeNY$18.50–$22.25 / hourFor Revenue Integrity: For team members who are responsible for completing payment posting: research and resolve payment posting requests/discrepancies in order to properly relieve the receivable. Position Summary: Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable.