OTHER

FEED

UNKNOWN

2+ years of proven successful healthcare focused sales, intakes or admissions in both B2B (hospitals, healthcare providers, senior living communities, etc.) referrals sources and B2C (individual patient) settings, Medicare Advantage plans, Managed Care Medicaid plans, Veterans Administration health benefits; or equivalent combination of education and experience. Presents prospect cases to their assigned center’s enrollment decision team to advocate for the prospects and make the internal sale to the team by presenting accurate and pertinent information regarding the prospect’s living situation, condition and service needs.

YEAR

Responsibilities:
We seek passionate, tech savvy, outreach-oriented, dedicated team members to channel their professional healthcare experience into bringing InnovAge to the forefront of modern senior care. As the senior population grows, we are here to meet the urgent needs of the frail and economically challenged populations we serve. You will help seniors/caregivers assemble the documentation required to enroll in the InnovAge PACE program, guiding them through the journey and address/anticipate questions to ultimately deliver a successful enrollment outcome. The role will allow the ability to create relationships which expand InnovAge’s reach into the healthcare landscape. Self-starters with experience in post-acute, senior resource, and managed care settings will allow more seniors to maintain their independence, aging in place, and improving their quality of life. Mobile CRM platforms allow the team to stay in the field and foster relationships without interrupting their day with administrative tasks in an office.  The Enrollment Representative is responsible for ensuring each region timely and efficiently enrolls monthly participants according to budgeted sales goals.  They serve as the main point of contact throughout the qualification and onboarding process for individuals interested in enrollment into InnovAge programs and services. Representing InnovAge, this position manages education, initial intake meetings, enrollment, Medicaid and follow-up through the enrollment process. Meeting the needs of professional medical care providers and community-based referral sources to efficiently convert leads to enrollments will position the Enrollment Representative as an integral part of the sales cycle. Facilitating enrollments through best practice processes creates a positive experience for new participants, encouraging them to refer friends and family to the enrollment representative directly to sell the program in the moment. This role offers a competitive base salary with additional commission opportunity.  Potential Participant Inquiry – 40%<ul><li>Receives communication from call center, broker, and/or PACE/LIFE Specialist to handoff qualified referrals.</li><li>Confirms intake appointment schedule and arrives to appointments on time.</li><li>Completes intake profile with all requested information directly into the Customer Relationship Management (CRM) tool. Profile completed with information obtained from prospective participant or their representative and referral sources when applicable. Gathers information regarding individual situation and service needs.</li><li>Promotes the program to the prospective participant, family members and/or their representatives, aligning messaging with the individual needs of the customer.</li><li>Moves the sale forward during every prospect interaction.</li><li>Provides exceptional customer service to individuals who inquire about, enroll in, and/or participate at InnovAge referral sources. Integrates as a trusted resource who is able to meet the needs of referral sources and prospective participants, encouraging more referrals to be submitted to InnovAge PACE.</li><li>Based on comprehensive knowledge of all InnovAge services within the continuum of care, identifies most appropriate services for each potential participant based on their individual situation and needs.</li><li>Schedules center visits, home visits, tours and other interactions with affiliate staff to familiarize potential participants with InnovAge programs and services.</li><li>Utilizes excellent customer service and effective sales techniques to increase service as appropriate for each individual. Strategically identifies and generates additional referrals through referral source and prospective participant interactions. </li></ul> Enrollment Process Management – 50%<ul><li>Real time accurate updates of prospect progress into CRM.</li><li>Works closely with applicant and/or applicant’s representatives as primary point of contact throughout enrollment process.  </li><li>Coordinates with applicant and/or applicant’s representatives to collect necessary information and documentation throughout the approval and Medicaid enrollment process.  </li><li>Maintains accurate documentation and actively monitors the application process for each potential participant/client throughout the enrollment process to ensure participant/client is enrolled</li><li>Presents prospect cases to their assigned center’s enrollment decision team to advocate for the prospects and make the internal sale to the team by presenting accurate and pertinent information regarding the prospect’s living situation, condition and service needs.</li><li>Closely collaborates with the Eligibility and Financial Determination department and related third parties to properly complete, submit and monitor Medicaid application process to help individuals access Medicaid benefits in order to enroll in InnovAge PACE/LIFE or other affiliate as appropriate.</li><li>Understands, possesses and utilizes sales skills to “close” the transaction.</li><li>Performs home visits and/or day center visits to complete all Medicaid enrollments within required timeframes. </li></ul> Post Enrollment Follow up/Additional Duties – 10%<ul><li>To ensure prospect’s smooth transition into the program, works closely with the interdisciplinary team, marketing/sales, call center, operations, Medicaid, accounting, and others.   </li><li>Provides hand off of cases when appropriate to key staff post-enrollment.</li><li>Works closely with affiliate staff and InnovAge marketing/sales to increase community awareness of and strengthen positive brand image of InnovAge and its affiliates.</li><li>Performs other duties as requested in a positive and helpful manner to ensure a smooth-running work area.</li></ul> REQUIRED<ul><li>2+ years of proven successful healthcare focused sales, intakes or admissions in both B2B (hospitals, healthcare providers, senior living communities, etc.) referrals sources and B2C (individual patient) settings, Medicare Advantage plans, Managed Care Medicaid plans, Veterans Administration health benefits; or equivalent combination of education and experience</li><li>Must have experience in comparable healthcare, insurance, or related industry with a track record of "closing" the sale.</li><li>Sophisticated experience and skilled in using CRM database systems (e.g. Salesforce, Microsoft Dynamics, Hubspot, Zoho, Playmaker, etc.)</li><li>Bachelor’s degree in business, sales, marketing, social work or a related field from an accredited college/university or applicable work experience in lieu of degree.</li><li>Requires personal transportation, valid state issued driver’s license, good driving record and auto insurance as required by law.</li></ul>

Benefits:
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model. InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. Applicants are considered until the position is filled.

Posted Pay Range:
$52,000-$65,000

Additional Information:
Compensation DisclaimerThe pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity.  InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays. Attention Florida Applicants This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website:  <a href="https://info.flclearinghouse.com" rel="noopener nofollow noreferrer" target="_blank">https://info.flclearinghouse.com</a> Agency DisclaimerInnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

InnovAge

Enrollment Representative

[AW]-iCims

Overview:
***This role will require field outreach travel between Roanoke and Lynchburg, VA areas*** The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator’s primary role is to drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement. This role requires grit, persistence, and the ability to consistently perform outreach basics such as prospecting, relationship-building, and follow-up. The Outreach Coordinator will develop new referral sources while expanding existing accounts, using a combination of sales discipline, market insights, and mission alignment to achieve measurable growth. Success in this position is defined by the ability to meet outreach activity goals, convert referral opportunities into patient admissions, and contribute to BrightView’s mission of improving patient outcomes.

Responsibilities:
<ul><li>RELATIONSHIP MANAGEMENT AND PARTNERSHIPS:</li><li style="list-style-type: none;"><ul style="list-style-type: circle;"><li>Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.</li><li>Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.</li><li>Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.</li></ul></li><li>PROSPECTING, TERRITORY SATURATION AND SALES EXECUTION:<ul style="list-style-type: circle;"><li>Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.</li><li>Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.</li><li>Apply sales techniques including objection handling, pipeline management, and account growth strategies.</li><li>Track activities and results through CRM, producing accurate reporting on outreach effectiveness.</li><li>Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.</li></ul></li><li>COMMUNITY ENGAGEMENT AND EDUCATION:<ul style="list-style-type: circle;"><li>Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively.</li><li>Represent BrightView at networking events, conferences, and community meetings to promote awareness.</li><li>Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach.</li></ul></li><li>STRATEGIC PLANNING AND MISSION ALIGNMENT:<ul style="list-style-type: circle;"><li>Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes.</li><li>Share insights from the field to support organizational planning and market strategy.</li><li>Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth.</li><li>Ties personal effort to patient outcomes.</li></ul></li></ul> <ul><li>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Resilience & Persistence: Ability to maintain motivation despite rejection and sustain high levels of activity.</li><li>Sales Acumen: Willingness to learn sales planning, objection handling, and conversion strategies.</li><li>Execution-Oriented: Consistently deliver on daily outreach commitments and achieve activity targets.</li><li>Coachability: Actively seek out feedback and eager to adapt strategies to improve results.</li><li>Communication Skills: Strong ability to connect with diverse stakeholders and build rapport.</li><li>Strategic Thinking: Capable of mapping accounts, prioritizing opportunities, and planning sales approaches.</li><li>Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable).</li><li>Ability and willingness to travel within assigned territory.</li></ul></li></ul>

Qualifications:
<ul><li>EXPERIENCE<ul><li>Required: Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.</li><li>Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.</li><li>Preferred: Knowledge of addiction medicine or behavioral health industry.</li></ul></li><li>EDUCATION:</li><li style="list-style: none;"><ul style="list-style-type: circle;"><li>Required: Associate Degree or equivalent experience</li><li>Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience   </li></ul></li></ul> BENEFITS AND PERKS: <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">PTO (Paid Time Off) </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Immediately vested and eligible in 401k program with employer match.  </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Company sponsored ongoing training and certification opportunities. </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Tuition Reimbursement after 1 year in related field  </li></ul> We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

BrightView LLC

Business Development Representative/Outreach Coordinator

Capitalize on formulary approvals and other opportunities through effective implementation of targeting plans by using a wide variety of promotional, digital, personnel resources and analytical tools to enhance effectiveness in assigned sales territory, based on local assessment of customer needs. Leverage expertise and knowledge of primary care marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges.

Overview:
The Sales Representative (SR) for Primary Care is responsible for promoting and selling primary care product(s) to healthcare providers, driving sales performance in alignment with business goals within the assigned territory. This includes driving demand, clinical education and sales by developing, coordinating, and implementing a strategic business plan for Primary Care Physicians. The position reports to the District Manager and will collaborate closely with Marketing, Market Access, and other internal partners, as appropriate, to drive sales results.   The span of coverage will be within the Roanoke, VA territory which includes Charleston, WV.  This role requires strong interpersonal skills, a deep understanding of the healthcare market, and the ability to meet and exceed sales targets.

Responsibilities:
<ul><li>Effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients</li><li>Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations</li><li>Build and develop professional relationships with (but not limited to) primary care healthcare professionals, pharmacy staff, within assigned customers and territory</li><li>Develop and maintain in-depth knowledge of market, demographic, and managed care information relative to assigned territory</li><li>Drive appropriate utilization of approved primary care product(s); the incumbent will work closely with cross-functional partners to generate pull-through within local payers, community HCPs, etc.   </li><li>Work with District Sales Manager and Regional Sales Director to develop a local strategy and business plan to generate high-performing sales in assigned territory</li><li>Capitalize on formulary approvals and other opportunities through effective implementation of targeting plans by using a wide variety of promotional, digital, personnel resources and analytical tools to enhance effectiveness in assigned sales territory, based on local assessment of customer needs.</li><li>Leverage expertise and knowledge of primary care marketplace, applicable competitors, industry and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges</li><li>Provide special education to healthcare providers through appropriate programs that fall within Shionogi’s guidelines</li><li>Provide relevant, thoughtful input to other commercial colleagues (e.g. sales leadership, regional account managers) in regard to strategic and tactical planning for territory, area, and region</li><li>Prioritize time and effort to ensure optimal coverage of appropriate physician targets based on opportunity and potential through in-person and virtual discussions</li><li>Understand fully the assigned customers’ product and business needs and works to meet those needs while adhering to all of Shionogi company ethics and compliance standards</li><li>Anticipate potential barriers to achievement of goals and proposes responsible solutions for success </li><li>Handle customer objections effectively and exceed customer expectations with the value they bring to physicians. Occasionally will be called on to share your exemplary skills with others in the region in a training capacity</li><li>Leverage and embrace emerging technologies to enhance performance, while continuously striving to improve your proficiency</li><li>Understand and comply with pharmaceutical industry guidelines and regulations and apply high ethical standard in day-to-day work</li></ul><h1>Minimum Job Requirements</h1><h1>Qualifications</h1><ul><li>BS/BA degree required</li><li>Minimum 3+ years of experience in pharmaceutical, medical device preferred or related transferrable sales experience</li><li>Proven track record of consistent high performance in a sales-focused role or other relevant experience</li><li>Proven track record in developing long-standing relationships with customers</li><li>Ability to work independently and manage multiple clients</li><li>Strong understanding of the primary care market and healthcare industry highly preferred</li><li>Demonstrated ethical behavior and compliance with company policies and applicable laws</li><li>Knowledge of the medical, healthcare or pharmacy industry and skills in clinical is preferred</li><li>Product launch experience is a plus</li><li>Knowledge of territory and relationships with key stakeholders already established is a plus</li><li>Proficiency in Veeva CRM, Microsoft Teams, Outlook, and calendar-based call planning tools is a plus</li><li>Marketing and other commercial experiences with an understanding of financial processes, Market Access, Project Management skills and knowledge of the Regulatory environment within biotech/pharma industry is a plus</li></ul>Competencies<ul><li>Possess strong written, organization, administrative and communication skills</li><li>Excellent judgment and decision-making skills</li><li>Excellent presentation and negotiation skills</li><li>Proven ability to receive effective feedback and redirect performance</li><li>Results oriented with demonstrated time management skills</li><li>Ability to learn, analyze, understand and convey complex information</li><li>Ensures compliance with all corporate and industry policies and regulations</li><li>Effective prioritization, flexibility and change management in a dynamic environment</li><li>Focuses on customer excellence; actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions</li><li>Develops positive and mutually beneficial relationships internally, to meet and exceed all Company access goals</li><li>Proactively takes ownership of situations with a can-do approach</li><li>Advanced business analytical skills to identify trends opportunities and threats</li><li>Ability to problem solve and determine actions to drive business or overcome challenges</li><li>Ability to utilize corporate reporting tools and technology or overcome challenges</li><li>Ability to utilize corporate reporting tools and technology</li></ul>Other Requirements<ul><li>Ability to comply with any customer credentialing and safety requirements (e.g., up-to-date vaccinations, trainings)</li><li>Complete full onboarding curriculum including clinical modules, CRM documentation, and call standards</li><li>Pass live call certification and mock objections during training</li><li>Attend refresher meetings on product and disease-state updates</li><li>Significant field travel (approximately 80%) which can include some overnight and/or weekend work</li><li>Valid driver’s license with a clean driving record and ability to pass a complete background check</li><li>Must have valid licenses and credentialing required to conduct business in assigned territory</li><li>Driving in a safe manner to required meetings and appointments</li><li>Ability to drive or fly to target accounts, customers, meetings and conventions</li></ul>Additional InformationThe base salary range for this full-time, field-based position is $110,000-$130,000. Individual pay is determined by several factors, which include but are not limited to: job-related skills, experience, and relevant education or training. The range does not include the comprehensive benefits, vehicle allowance, bonus, long-term incentive, or any additional compensation that may be associated with this role.

EEO:
Shionogi Inc. is an equal opportunity employer supporting individuals with disabilities and veterans. All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race, color, religion, sex (including pregnancy), marital status, national origin, age, ancestry, citizenship, disability, genetic information, status as a disabled veteran, a recently separated veteran, Active Duty Wartime or Campaign Badge Veterans, and Armed Forces Service Medal Veterans, or any other characteristic protected by applicable law. It is the policy of Shionogi Inc. to undertake affirmative action for protected veterans and individuals with disabilities in compliance with all federal, state, and local requirements to recruit a diverse pool of protected veteran and individuals with disabilities applicants and to ensure that our employment practices are, in fact, non-discriminatory. If you are qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request accommodations by calling 973-307-3550 or by sending an email to ShionogiHR@shionogi.com.

Patient Access Representative Jobs in Roanoke, VA

InnovAge

BrightView LLC

Shionogi Inc.

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