Directs and manages the Billing, Claims and A/R functions of the Revenue Cycle department of the Eastman Institute for Oral Health EIOH, responsible for the billing, insurance claims and Accounts Receivable operations of the Institute, supervises the related department managers and staff and the third-party insurer relations function. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better.
Prepares weekly schedule for staff, ensuring proper staffing to support daily office operations, including directly monitoring workflow to ensure accuracy and maximum efficiency in a mid-size practice.
Associate's degree preferably with coursework in business administration or health care administration and 3 years administrative experience with one of those years healthcare management required.
Work Shift: UR - Rotating (United States of America)
Range: UR URCB 206 H
Compensation Range: $20.31 - $27.42
The referenced pay range represents the minimum and maximum compensation for this job.
JOB DUTIES AND RESPONSIBILITIES:
Facilitates coordination between Strong Memorial Hospital and affiliate locations to arrange patient transfers to affiliate locations, consents patient for transfer and completes all required paperwork for transfer, under the direction of area leadership.
p style="line-height:1.2;margin-top:4px;margin-bottom:4px">As a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible.
You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive.
li>Participate in designated meetings, e.g., monthly Child and Adolescent Outpatient Services Meeting, weekly Treatment Team Meetings, Patient Support Team Meeting; and other duties as assigned (e.g., updating community resource manual). Collateral contacts may include Child Protective Caseworkers, Foster Care Caseworkers, other DSS Caseworkers, probation officers, pediatricians and nurse practitioners, and school personnel.
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63400 - Acute Medicine Unit - Assistant Nurse Manager, Inpatient University of Rochester
Work Shift: UR - Rotating (United States of America)
Range: UR URCG 218
Compensation Range: $95,846.00 - $126,630.00
The referenced pay range represents the minimum and maximum compensation for this job.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
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Mgr, Rev Cycle Mgt,Provider University of Rochester
li>10%: Collaborates and maintains professional relationships with primary customers within area of responsibility including UBO leaders, medical directors, physicians, physician groups, patients, clinic leadership, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinic measures.
With general direction of the Assistant Director and considerable latitude for initiative and judgment:
30%: Technical Proficiency - Drives revenue cycle performance by overseeing core operational functions and ensuring timely, accurate processing of transactions across assigned areas, including billing, follow-up, payment posting, or technical operations.
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Manager, Public Health Projects University of Rochester
Directly supervises, leads, and mentors writing, outreach, and dissemination staff to ensure content is developed effectively and appropriately for successful reception and adoption by rural communities throughout the U.S. Additionally, provides direct oversight and coordination for seven content vendors essential to these areas, including managing the allocation and utilization of these external resources.
Framework Development and Expert Consultation:
Develops and refines program frameworks, internal needs assessments (program summaries,) and preliminary content, leveraging specialized knowledge and independent judgment to ensure alignment with evidence-based practices and program objectives.
Applied AI Health Data System Engineer-Senior Manager PricewaterhouseCoopers LLP
Managing development teams in building healthcare AI and GenAI solutions, including analytical modeling, prompt engineering, Python-based development, testing, communication of results to clinical and operational stakeholders, front-end and back-end integration, and iterative use case development with health system clients;
Documenting and analyzing healthcare business processes - across clinical operations, and population health programs - to identify AI and GenAI opportunities, gather requirements, define initial hypotheses, and develop solution approaches tailored to health system workflows;
Collaborating with health system client teams - including clinical informatics, population health, and IT leaders - to understand their business and clinical problems and select the appropriate models, LLMs, and approaches for AI/GenAI use cases;
Designing and solutioning AI/GenAI architectures for health system clients, including RAG-based clinical knowledge retrieval systems, agentic AI workflows for care management and revenue cycle automation, and custom LLM application builds with appropriate PHI safeguards;
Managing teams to process healthcare unstructured and structured data - including clinical notes, discharge summaries, claims records, EHR data, and ADT feeds - for use as LLM context, including embedding of large clinical text corpora, generative SQL query development, and building connectors to EHR back-end databases;
Managing daily operations of a global healthcare data science team on client engagements, reviewing developed models, providing feedback, and assisting in analysis of clinical and operational outcomes;
Directing data engineers and other data scientists to deliver efficient, HIPAA-compliant solutions that meet health system client requirements for clinical, financial, and operational AI use cases;
Leading and contributing to development of proof of concepts, pilots, and production use cases for health system clients - spanning clinical decision support, prior authorization automation, patient risk scoring, workforce optimization, and throughput modeling - while working in cross-functional teams;
Facilitating and conducting executive-level presentations to health system leadership showcasing GenAI and ML solution capabilities, use case development progress, model performance, and recommended next steps;
Structuring, writing, communicating, and facilitating client presentations that translate complex AI and ML concepts into clear clinical and business value narratives for health system audiences; and,
Managing associates and senior associates through coaching, providing feedback, and guiding work performance, with an emphasis on developing healthcare domain knowledge alongside technical AI and ML capabilities. You will architect and build production-grade RAG pipelines, MCP connections, agentic AI workflows, and MLOps frameworks, managing daily operations across global delivery teams while engaging health system leaders at the executive level to ensure measurable clinical and operational impact.
With limited direction from department leadership and administrators, Utilizes knowledge of URMC systems, operational structures, clinical workflows and processes, to provide Project Management (PM) services, including analytical, operational, application, infrastructure, budgeting and consultative services for URMQI projects and programs designed to improve Medical Center systems and operations resulting in more effective and efficient use of resources, improved patient care and reduced costs where applicable.
Utilize project management tools and protocols to assess current state, determine scope of the projects, through collaboration with the executive project sponsor, key clinical users, and Inter-Inter-Intradepartmental stakeholders.
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Assistant Manager, Sterile Processing University of Rochester
Work Shift: UR - Evening (United States of America)
Range: UR URCC 211 H
Compensation Range: $25.09 - $35.12
The referenced pay range represents the minimum and maximum compensation for this job. The Assistant Manager in the Sterile Processing Department (SPD) provides daily leadership and operational oversight for evening and off-shift teams that support surgical and procedural services across Strong Memorial Hospital.
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Access Associate Lead Rochester Regional Health System
Manage incoming calls and provide necessary information; greet patients and/or their representatives, provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information.
5 years related work experience in a healthcare setting or customer service setting preferred, leadership experience strongly preferred.
Patient Care Technician - PCT Fresenius Medical Care
Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
p>The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the Universitys Mission to Learn, Discover, Heal, Create and Make the World Ever Better. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
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Clinical Trials Proj Mgr II University of Rochester
p>Maintains oversight of high-volume study data for the assigned projects:
Work with Clinical Trial Chairs, Co-Chairs, Data Management, IT, Regulatory, Biostatistical, Data Science, and other relevant teams to establish appropriate data handling procedures, methods for collection, databases, coding keys, storage, and tracking of data for assigned projects. Under oversight of the Manager of Clinical Trials Projects, the Clinical Trials Project Manager will manage multiple studies day-to-day operations, carry out project management for clinical trials run through the URCC NCORP network from protocol development and initiation to study close-out according to regulatory/NCI guidelines, and ensure each studys integrity.
This model will be that can be responsive to fast changing customer needs and environment, engage in a Business-to-Business activities model that supports the growth of HCPs vaccine programs, with the right support to engage customers in the moments that matter in vaccines, while rewarding high performers and growth of our vaccines business.
The ABM will be responsible for engaging in account-based business to business interactions within customer segments (Pediatrics, Family/General Practice, IDN/IHNs, Health Systems, and Federally Qualified Health Centers), while presenting clinically focused selling messages to create and grow revenue and to consistently deliver the Sanofi Vaccines portfolio goals.
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Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaA
As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
This role works collaboratively with providers, clinical teams, peer managers, and administrative leadership to advance organizational goals and support the mission of providing high‑quality, patient-centered care within an FQHC setting. This role ensures efficient workflows, high-quality patient care, compliance with regulatory requirements, and a positive, team-centered work environment.
p>Required Key Skills and Qualifications: • BSN Registered Nurse licensure • Current CPR certification • Minimum 5 years of clinical nursing experience, with at least 2 years in a leadership or management role • Strong knowledge of outpatient workflows and multi-site operations • Excellent leadership, communication, and organizational skills • Proficiency with Epic EMR (minimum 2 years required) • Ability to manage multiple priorities in a fast-paced environment • Experience with quality improvement and compliance initiatives preferred.
Physical Requirements: Prolonged standing and walking throughout clinic to support staff, shadow work flows, and respond to patient needs Frequent sitting Ability to lift, push, pull up to 25-35 pounds Manual dexterity Visual and auditory - access patients, read medical information, effectively communicate.
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Mgr. Clinical Administration University of Rochester
• Clinical & Operational Leadership: Provide strategic oversight of administrative operations in support of clinical program, including scheduling, patient access, billing coordination, and workflow design to support efficient, high-quality care delivery across the AHF & Transplant program.
• Serves as a key administrative partner to clinical and executive leadership, collaborating across Cardiology, Solid Organ Transplant, Cardiac Surgery, and other institutional stakeholders to advance strategic initiatives, ensure regulatory compliance, and support program development.
Past and ongoing projects include the development and deployment of sign language based health risk behavior surveys for use with deaf populations, surveys of attitudes regarding healthcare providers and systems, the development and testing of health promotion interventions in deaf populations, and the design and implementation of clinical trials. This requires familiarity with the diverse activities of NCDHR staff, including: research activities at UR and in community settings, implementation research instrument and resource development, cross-cultural education with medical students and other UR-based learners, and community partners.
This position will be focused on high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician's treatment plan.
Engages with patients who need assistance with self-care needs in addition to what a nurse care manager can provide via phone, such as:
Address language and cultural barriers to care management and self-care.
CARE MANAGER, CHILDREN'S HEALTH HOME SERVICES People
When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. Care Managers work with children, families and service providers to create a comprehensive Plan of Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan.
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Sr. Area General Manager, Oncology and Hematology - Northeast Bayer AG
Location:United States : Massachusetts : Boston || United States : Connecticut : Hartford || United States : Connecticut : New Britain || United States : Connecticut : New Haven || United States : Massachusetts : Cambridge || United States : Massachusetts : Springfield || United States : New York : Rochester || United States : Vermont : Burlington Division:Pharmaceuticals Reference Code:870783 Contact Us Email:hrop_usa@bayer.com. Preferred Qualifications: People leadership and/or cross-functional experiences strongly preferred; Oncology expertise preferred; Experience in managing budgets, negotiating for resources, and maximizing the return on investment preferred; Experience in leading multi-disciplinary teams strongly preferred with demonstrated strength in coaching and mentoring teams/peers; helping others to meet or exceed their goals, targets, and other responsibilities.
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Manager, Clinical Trials Project, CHeT Outcomes University of Rochester
li>Collaborates with principal investigators and project leadership to design, develop, and implement study protocols, data collection tools, and quality assurance processes.
Experience in human subject research or outcomes development research, including research coordination, data management, project oversight, and leadership preferred.
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Revenue Cycle Management (RCM) Benefits Manager Helio Health
li>Works with participants, third party payers, Medicaid, County DSS Representatives, State and Federal agencies to support participant enrollment in applicable benefits and plans.
Receives supervision from the Team Leader and/or Patient Access Specialist Manager and maintains consistent communication with supervisor regarding content of workload.
p>The Account Manager plays a critical role in owning and advancing B2B relationships within the largest and most complex healthcare delivery networks, including health systems (HSs), Integrated Delivery Networks (IDNs), state CDC awardees, major health departments, and other large institutional accounts. Serving as the primary customer liaison, this role engages HCPs, senior-level clinical and non-clinical stakeholders to understand customer priorities, address unmet needs, and deliver customized, data-driven value propositions.
p dir="ltr">You’ll be at the intersection of clinical excellence and operational leadership, blending direct patient care with the strategic oversight needed to scale a growing practice. This isn’t just about management; it’s about providing real-time clinical guidance while simultaneously building the workflows and team structures that define our care model.
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Patient Care Technician - PCT Fresenius Medical Care AG & Co KGaA
Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data including the rapidly expanding universe of machine and AI agent identities operating at scale across hybrid and cloud environments.
Preferred:
Experience in one or more of the following: identity governance and administration, single sign-on, federation, advanced authentication, consumer identity and access management, privileged access management, identity as a service, cloud identity solutions, or enterprise directory architecture.
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New!
Hematology Account Manager - Rochester, NY PharmaEssentia U.S.A.
Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung. Entrepreneurial Expertise
Becoming a true subject matter expert on all key topics that impact the success of the business – disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc.
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Hematology Account Manager - Rochester, NY PharmaEssentia U.
Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung. Entrepreneurial Expertise
Becoming a true subject matter expert on all key topics that impact the success of the business – disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc.
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Patient Registration Clerk (CSEA) Rochester Regional Health System
Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency. Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.
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