Customer Service Manager - Remote Sharecare IncCustomer Service Manager - RemoteAtlanta, GARemoteMonitors phone system and call volume throughout the day; ensure the phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements. Collaboratively works with peer Customer Service Managers to identify cross-team improvement opportunities and foster an environment of support and comradery.
NewCustomer Service Manager Berlin Packaging LLCCustomer Service ManagerLithia Springs, GAKey Accountabilities: Lead and develop a team of Account Coordinators who support outside sales activities through customer service, order management, item availability, and related operations. We are seeking an Account Coordinator Manager, who is responsible for building, developing, and motivating a team of Account Coordinators to deliver world class customer thrill and maximize profitability.
Customer Service Manager Alfa Insurance - Jimmy Cooper AgencyCustomer Service ManagerPowder Springs, GAFull timeService to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. They assist the agent in managing our current customer profile, clerical functions, and sales support to write and service our existing customers as well as striving to increase business.
Customer Service Manager All Ways Caring HomeCareCustomer Service ManagerATLANTA, GeorgiaFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerDuluth, GA$20.15–$21.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager Alfa InsuranceCustomer Service ManagerPowder Springs, GeorgiaService to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Job Summary Customer Service Managers with The Cooper Agency are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service.
Customer Service Manager Rise Baking CompanyCustomer Service ManagerTucker, GAManage the Customer Service team, ensuring high-quality service delivery through proper resource allocation for the successful execution of customer order management and issue resolution. • Associate’s degree and/or 10+ years of customer service experience with 5+ years of experience as a manager in a fast-paced call center environment.
Customer Service Duty Manager Menzies Aviation LtdCustomer Service Duty ManagerCollege Park, GAWe strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
NewCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) CFA Properties, Inc.Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GAA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.
Manager, Sales and Customer Service (Beauty) Macy's IncManager, Sales and Customer Service (Beauty)Atlanta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Manager, Sales and Customer Service (Temp) Macy's IncManager, Sales and Customer Service (Temp)Atlanta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Service Project Manager - Data Centers Siemens AGCustomer Service Project Manager - Data CentersAtlanta, GA$91,463–$156,794 / year7 years of written and verbal communication skills to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers. Excellent written and verbal communication skills to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers.
NewCustomer Business Manager - Food Service Winland FoodsCustomer Business Manager - Food ServiceAtlanta, GARemoteThe Customer Business Manager (CBM) will drive profitable growth and strengthen business relationships with assigned national foodservice account customers by developing and executing strategic sales plans, identifying new business opportunities, and ensuring the effective management of account operations. Owns creation and execution of national account customer specific annual sales plans, including forecasted volume growth, product distribution, innovation penetration goals, marketing activation strategy, and customer business review presentations (existing and new).
Manager, Customer Service PacificSource Health PlansManager, Customer ServiceWFH, GA$90,052.16–$157,591.26 / yearDrive accountability for key contact center KPIs, including but not limited to: Service Level / Speed of Answer, Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT) (balanced with quality), Call Quality Scores, Schedule Adherence, After‑Call Work (ACW), and Member and Provider Satisfaction. Skills: Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking.
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) Chick-fil-A Supply LLCCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GeorgiaA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.
Manager, Claims Customer Service Call Center Brickhouse ResourcesManager, Claims Customer Service Call CenterAtlanta, GAMonitor staffing levels, schedules, call volume, service levels, abandonment rates, productivity, quality results, and customer experience measures. Oversee escalated customer, agent, and provider inquiries and coordinate with internal departments to resolve complex issues.
Customer Success Manager - Core (Sales & Service) Clouds Salesforce IncCustomer Success Manager - Core (Sales & Service) CloudsAtlanta, GA$123,100–$186,300 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred). Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions, and align platform features with customer priorities and roadmaps.
Customer Success Manager - Core (Sales & Service) Clouds Salesforce.com, Inc.Customer Success Manager - Core (Sales & Service) CloudsAtlanta, GA$123,100–$186,300 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Technology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions, and align platform features with customer priorities and roadmaps.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerChamblee, GATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewCustomer Service-Self Storage Manager Public StorageCustomer Service-Self Storage ManagerMarietta, GATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Success Manager, Director - Core (Sales & Service) Clouds - TMT Salesforce IncCustomer Success Manager, Director - Core (Sales & Service) Clouds - TMTAtlanta, GA$171,200–$273,000 / yearExecutive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment. Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer's mission-critical operations.
Customer Success Manager, Director - Core (Sales & Service) Clouds Salesforce.com, Inc.Customer Success Manager, Director - Core (Sales & Service) CloudsAtlanta, GA$171,200–$273,000 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred). Executive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment.
Customer Success Manager, Director - Core (Sales & Service) Clouds - TMT Salesforce.com, Inc.Customer Success Manager, Director - Core (Sales & Service) Clouds - TMTAtlanta, GA$171,200–$273,000 / yearExecutive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment. Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer's mission-critical operations.
Customer Success Manager, Director - Core (Sales & Service) Clouds Salesforce IncCustomer Success Manager, Director - Core (Sales & Service) CloudsAtlanta, GA$171,200–$273,000 / yearTechnology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). We are looking for candidates who have experience supporting customers in one or more of the following industries: Life Sciences - Collaborates with life sciences companies to support digital health initiatives, regulatory compliance, outcomes through the Salesforce platform (Direct experience with Life Sciences Cloud strongly preferred).
NewCustomer Success Manager Public Sector Appian CorpCustomer Success Manager Public SectorAtlanta, GA$125,000–$250,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
NewCustomer Success Manager (Public Sector) AppianCustomer Success Manager (Public Sector)Atlanta, GA$125,000–$250,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
Manager, Customer Solutions RXO IncManager, Customer SolutionsAtlanta, GA$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Customer Success Manager SmartPM Technologies, Inc.Customer Success ManagerAtlanta, GARemoteThis role requires someone who can influence adoption, communicate value at the executive level, and proactively align SmartPM solutions with business objectives. We are looking for a strategic Customer Success Manager (CSM) with a construction technology background to own the customer experience end-to-end.
Customer Success Manager CDKCustomer Success ManagerAtlanta, GeorgiaBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Front Office Strategy Consulting - PLS Customer Analytics - Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - PLS Customer Analytics - ManagerAtlanta, GA$99,000–$232,000 / yearAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Strategic Customer Success Manager Dolby Laboratories IncStrategic Customer Success ManagerAtlanta, GA$122,300–$168,300 / yearYou will lead regular account health synchronizations to align the customers business roadmap with the TAM's technical stability plan, ensuring that technical milestones (like ad integrations or platform migrations) are directly contributing to the client's overarching business KPIs. You will work alongside a Technical Account Manager (TAM); while the TAM ensures the technical integrity and operational success of the platform, you will focus on the customer's business objectives, ensuring our technology translates into their competitive advantage.
NewCustomer Account Manager - Southeast Region Embraer SACustomer Account Manager - Southeast RegionAtlanta, GAResponsible for obtaining and maintaining long term key customers in Executive business areas by managing all aspects of the aftermarket relationship with the Customer, ensuring outstanding customer satisfaction by assessing their needs, expectations and issues in order to develop appropriated plans and services. Manages, coordinates, implements, monitors and controls area organizational and operational activities, processes, programs, and results related to the customer account management, such as client/operator technical and commercial support for the company products and services.
Innovation Industrial Design/Development Manager (Customer Foodservice Packaging Solutions) - Remote Role Koch IncInnovation Industrial Design/Development Manager (Customer Foodservice Packaging Solutions) - Remote RoleAtlanta, GARemote$90,000–$130,000 / yearInnovation Industrial Design/Development Manager (Customer Foodservice Packaging Solutions) - Remote Role - United States - 191309 - Koch. Koch Disruptive Technologies.
Senior Customer Project Manager GE Vernova IncSenior Customer Project ManagerAtlanta, GARemote$132,200–$220,400 / yearObtain Gas Power Services PMO Project Manager Qualification within 24 months of assignment including successful training, passing a review board, and obtaining the PMP certification or equivalent; Subsequently Maintaining PMO Project Manager Qualification status through ongoing training and recertification as required. 8 yrs of experience related to Power Generation Equipment; Either field engineering, commercial, engineering, sourcing, repair, power plant operation and/or maintenance or other adjacent role with Gas Turbines, Steam Turbines, Generators, Heat Recovery Steam Generators.
Customer Success Manager - GA - On Site Vensure Employer SolutionsCustomer Success Manager - GA - On SiteDuluth, GAOther Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ultimately ensuring success on the PrismHR platform.
Customer Success Manager ValsoftCustomer Success ManagerDuluth, GAFor more than 40 years, we have shaped how people connect with essential services-reducing friction, simplifying journeys, and enabling organizations across retail, finance, healthcare, and the public sector to deliver world-class customer experiences. This role serves as a primary post-sale relationship owner, working closely with customers to support adoption, monitor account health, facilitate renewals, and identify opportunities to strengthen engagement across the customer organization.
NewCustomer Success Manager, Home Improvement ChargeAfterCustomer Success Manager, Home ImprovementAtlanta, GARemoteThe ideal candidate brings deep industry knowledge in consumer lending, specifically within the Home Improvement and retail financing space (including big-box home centers, building materials suppliers, specialty contractors, or large-scale furniture networks). You will represent ChargeAfter at a senior executive level, balancing relationship management with operational execution, while partnering closely with internal teams across Product, Engineering, Delivery, and Support to drive successful outcomes.
Sr. Customer Success Manager F5 IncSr. Customer Success ManagerAtlanta, GA$114,400–$171,600 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
Sr, Manager Customer Success Genesys Cloud Services IncSr, Manager Customer SuccessGeorgia, GA$130,500–$229,500 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. At Genesys, we help organizations deliver empathetic, AI powered customer experiences at global scale, and this role ensures customers fully realize that value across their lifecycle.
Associate Customer Success Manager Stratix CorpAssociate Customer Success ManagerPeachtree Corners, GAStratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. As a key contributor to Stratix's success, you will engage, retain, and empower our enterprise customers, helping them leverage our services to achieve their mobility objectives.
Customer Service Supervisor PetSuitesCustomer Service SupervisorNorcross, GA$13.50–$14.50PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Success Manager, Home Improvement ChargeAfter IncCustomer Success Manager, Home ImprovementAtlanta, GARemote$100,000–$130,000 / yearThe ideal candidate brings deep industry knowledge in consumer lending, specifically within the Home Improvement and retail financing space (including big-box home centers, building materials suppliers, specialty contractors, or large-scale furniture networks). You will represent ChargeAfter at a senior executive level, balancing relationship management with operational execution, while partnering closely with internal teams across Product, Engineering, Delivery, and Support to drive successful outcomes.
Manager, Customer Success Docebo IncManager, Customer SuccessAtlanta, GABy blending strategic vision with empathetic leadership, you will turn customer training into a business superpower, directly influencing Docebos global market success and shaping how the worlds leading brands learn and thrive. Our Total Rewards Philosophy centers around three core areas to reward and care for our People: Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Operations Service Manager Burlington Coat Factory Whse.Operations Service ManagerAtlanta, Georgia$23.50–$35.50 / hourYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
Customer Experience and Technical Support Manager TASI Measurement CareerCustomer Experience and Technical Support ManagerNorcross, GeorgiaBachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field; equivalent technical support, field service, sales engineering, technical account management, or customer-facing technical leadership experience may be considered. This role requires strong technical aptitude, calm judgment during critical customer issues, proactive communication, and the willingness to work alongside the team to troubleshoot, train, escalate, and follow through on customer-impacting issues.
Customer Success Manager FinastraCustomer Success ManagerAtlanta, GAThe Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy insight, and strong account management skills to ensure customers achieve measurable value from Finastra's solutions and services. Working in collaboration with the broader BU CXO teams, you will help deliver an excellent customer experience and support Finastra's strategic goals of improved retention, increased adoption, and customer value creation.
Customer Success Manager Stratix CorpCustomer Success ManagerPeachtree Corners, GAStratix thrives on the success of our customers, and we are looking for strategic, growth-focused, and results-driven Customer Success Managers (CSMs) to engage, retain, and enable Stratix's largest customers to fully utilize Stratix's Services to achieve their mobility business outcomes. Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments.
Customer Success Manager, Retail Lending FinastraCustomer Success Manager, Retail LendingAtlanta, GAThis role focuses on retention, customer health, and lifecycle execution, operating within a structured, metrics-driven Customer Success model that blends high-touch engagement for strategic customers with scaled, digital, one-to-many motions for broader segments. The CSM owns the post-sale customer experience through renewal readiness, acting as a trusted advisor to customer stakeholders while proactively managing adoption, risk, and outcomes.
NewCustomer Success Manager II (RapidScale) Cox Enterprises IncCustomer Success Manager II (RapidScale)Atlanta, GA$81,400–$122,000 / yearThis role partners closely with Sales, Delivery, Operations, Consulting, Engineering, and Support to ensure customers receive consistent service, realize ongoing value from their investments, and are well positioned for long-term success. RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving customer retention, and supporting long-term growth.
Sales & Customer Experience Manager Two Men And A Truck International LLCSales & Customer Experience ManagerTucker, GA$65,000–$75,000 / yearThis role is ideal for a leader who understands how to convert inbound leads into booked business, coach employees to higher performance, and drive accountability through strong processes and KPI management. Youll lead the team responsible for driving revenue, creating exceptional customer experiences, and helping customers through some of lifes biggest transitions.