NewRegistered Nurse / RN , Hospice Case Manager AccentCare, Inc.Registered Nurse / RN , Hospice Case ManagerMadison Heights, MI$80,000–$86,000You can find success in this role if you’ve held the following positions: Hospice Registered Nurse, Home Health Registered Nurse, Palliative Care Nurse, Med‑Surg Registered Nurse, Oncology Nurse, Geriatric Nurse, Field Nurse, Visiting Nurse, Admissions Nurse, Patient Care Nurse, RN Care Coordinator, or Clinical Nurse in acute care, home health, or community‑based settings. As a Hospice Registered Nurse (RN) , you’ll work at the center of an interdisciplinary care team, building trusted relationships with patients, families, physicians, and teammates.
Partner Channel Manager InboltPartner Channel ManagerDetroit, MIWhile a handful of early partners are signed and onboarded, most of the program is still ahead of you: this is a builder role covering everything from partner recruitment to relationship management and enablement. Manage and grow relationships with existing partners, ensuring they remain equipped and motivated to sell and deploy Inbolt's solutions.
Partner Manager Black & Veatch Holding CoPartner ManagerAnn Arbor, MIThe complex challenges facing modern infrastructure - from energy transition to digital transformation and climate resilience, can only be addressed by bringing together an ecosystem of partners - technology innovators, software platforms, engineering expertise, and advisory services into integrated solutions. Our Infrastructure Advisory Partnership team sits at the center of this ecosystem, building a powerful network of strategic partners to connect capabilities, accelerating innovation and delivering world-class solutions to our clients.
Partner Manager - Channels Datadog IncPartner Manager - ChannelsMI$82,000–$120,000 / yearIndividual Contributor JD: We are looking for an experienced Channel & Alliances sales professional to build and accelerate growth with our channel partners by identifying and recruiting new partners for long-term success as well as manage ongoing relationships with key strategic partners, including professional services partners and resellers. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
Partner Manager TripleLift IncPartner ManagerDetroit, MI$60,000–$80,000 / yearExpertise in working with RTB, DSPs, SSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus; Proven track record of growing accounts by forming a strong relationship with clients; Effective time management skills - ability to prioritize and meet deadlines; Ability to work individually and collaboratively to drive business forward; Strives for continued learning opportunities to build upon craft; Excellent organizational skills and attention to detail; Proven academic and/or professional achievement. Partner with your manager to define, achieve and exceed quarterly revenue and operational key results; Manage and grow a roster of high-profile accounts, while cultivating client relationships with key decision makers; Work closely with our sales team to rapidly onboard new customers as well as identify ways to grow current accounts; Serve as a resource for clients and internal teams on all aspects of TripleLift and the programmatic landscape; Become an expert on the use and best practices of TripleLift.
NewBusiness Partner Outbound Sales Manager WideOpenWest Finance LLCBusiness Partner Outbound Sales ManagerMadison Heights, MIYou'll combine sales strategy, vendor management, quality assurance, and operational leadership to ensure our partners achieve revenue goals, deliver outstanding customer experience, and represent the WOW! brand with excellence. WOW! is looking for a strategic and results-driven Business Partner Outbound Sales Manager, to lead the performance and day-to-day execution of our outsourced outbound sales channel.
Senior Partner Success Manager Rockwell Automation IncSenior Partner Success ManagerMIRemote$141,920–$212,880 / yearBehind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. You will work across a diverse partner ecosystem-including Resellers, System Integrators (SIs), and hybrid partners who serve both roles-to ensure customers implemented by partners are successful and achieving value from their Plex solutions.
Customer Partner Manager R1 RCM IncCustomer Partner ManagerMI$65,000–$116,747.20 / yearFocus on development, performance, and growth of the Revenue Cycle Team ·Other duties and responsibilities as assigned Education Level Bachelor''s - Equivalent experience will be considered in lieu of a degree Experience Level Minimum of 5 years of experience, including at least 3 years in a management role Licenses and Certifications Not Specified Skills Not Specified Physical Demands •Sitting •Standing •Extended Computer Usage •Walking Work Environment •Well-lit •Remote •Noise Level -Quite •Climate ControlledFor this US-based position, the base pay range is $65,000.00 - $116,747.20 per year. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Senior Partner Success Manager Aristocrat Leisure LtdSenior Partner Success ManagerMI$83,365–$154,820 / yearAristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Aristocrat Interactive is Aristocrat Leisure Limited's (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.
Partner Tax Preparation Advisor Manager PricewaterhouseCoopers LLPPartner Tax Preparation Advisor ManagerMI$73,500–$212,280 / yearAs a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Partner Tax Preparation Advisor Senior Manager PricewaterhouseCoopers LLPPartner Tax Preparation Advisor Senior ManagerDetroit, MI$91,000–$321,500 / yearAs a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Senior Cloud Partner Sales Manager (AWS & Microsoft Azure) New Relic IncSenior Cloud Partner Sales Manager (AWS & Microsoft Azure)Detroit, MIRemote$271,000–$293,000 / yearCo-Sell Execution: Drive the day-to-day co-sell motion, mapping accounts, identifying new logos, and accelerating existing deals via AWS Marketplace and Azure Marketplace. Build Cloud Networks: Cultivate deep, trusted relationships with AWS and MSFT Partner Development Managers (PDMs), Cloud Account Managers, and field sales leadership.
NewBusiness Partner Outbound Sales Manager Wide Open WestBusiness Partner Outbound Sales ManagerMadison Heights, MichiganYou'll combine sales strategy, vendor management, quality assurance, and operational leadership to ensure our partners achieve revenue goals, deliver outstanding customer experience, and represent the WOW! brand with excellence. WOW! is looking for a strategic and results-driven Business Partner Outbound Sales Manager, to lead the performance and day-to-day execution of our outsourced outbound sales channel.
Business Partner Outbound Sales Manager Wideopenwest MichiganBusiness Partner Outbound Sales ManagerMadison Heights, MichiganYou’ll combine sales strategy, vendor management, quality assurance, and operational leadership to ensure our partners achieve revenue goals, deliver outstanding customer experience, and represent the WOW! brand with excellence. WOW! is looking for a strategic and results-driven Business Partner Outbound Sales Manager, to lead the performance and day-to-day execution of our outsourced outbound sales channel.
Network Contract Manager - Physician Partners Henry Ford HospitalNetwork Contract Manager - Physician PartnersDetroit, MIGENERAL SUMMARY: The Network Contract Manager supports the Director of System Network Contracting in managing and executing complex provider contracting initiatives across a variety of healthcare partners, including physician organizations, multi-specialty groups, Independent Physician Associations (IPAs), Physician Hospital Organizations (PHOs), and individual providers. The Network Contract Manager helps support contract modeling and alignment across different provider partnership structures and ensures compliance with healthcare regulations, including Stark Law and Anti-Kickback regulations.
Sr. Mgr, Indirect Partner Channel WideOpenWest Finance LLCSr. Mgr, Indirect Partner ChannelMadison Heights, MISuccess in this role is defined by your ability to hold partners accountable to performance expectations, deliver measurable revenue outcomes, and provide transparent, data-driven insights that support business decision-making and optimize channel performance. This is an exciting opportunity for a strategic sales and partner leader who thrives in fast-paced environments, enjoys building high-performing partnerships, and has a passion for driving revenue growth through indirect sales channels.
NewManager HR Business Partner - Information Technology AdvantasureManager HR Business Partner - Information TechnologyDetroit, MIPartner with business area leadership on strategic consulting, resolution, and implementation support on an array of topics including but not limited to: organizational design and effectiveness, change management, cultural management, reward and recognition, workforce planning, learning and development, recruiting and retention, and overall talent management. We are looking for a strategic relationship builder who thrives on collaboration, inspires trust, and has a proven track record of leading projects and teams to meaningful results.
Senior Partner Success Manager Mantra HealthSenior Partner Success ManagerAnn Arbor, MI$95,000–$105,000 / yearContract Negotiation & Renewal Management: You are confident managing renewals, scoping expansions, leading first-round contractual negotiation discussions, and leading commercial conversations that reinforce partnership value and integrity. Implementation and Change Management Facilitation: Support partners through implementations and transitions such as leadership changes, shifting funding structures, or onboarding new campuses by aligning stakeholders, easing adoption, and reinforcing long-term success.
Manager, HR Business Partner Ford Motor CoManager, HR Business PartnerDearborn, MI$115,500–$218,100 / yearThe individual in this role will partner directly with Senior Leadership team to: Act as a thought partner and executive coach to help them navigate complex organizational challenges, scale their leadership capabilities, and build high-performing teams. Ability to position self as credible (garners respect, acts with integrity, keeps commitments); proactive (has a point of view, challenges assumptions, takes initiative); and a trusted thought partner (builds relationships, delivers results).
Partner Sales Manager Marketing Associates LLCPartner Sales ManagerMIThis is a hands-on, externally facing role ideal for someone who knows how to operate inside data partner ecosystems and enjoys growing pipeline, closing deals, and building partnerships. We help complex organizations drive measurable business outcomes by building smarter customer experiences and delivering highly integrated solutions across digital, media, and technology.
3PL Partner Manager Slate Automotive3PL Partner ManagerTroy, MichiganThe compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors. You will work directly with our 3PL on developing the interactions between Slate and the 3PL, driving process and system improvement to meet and beat our SLA (Service Level Agreements) with our customers while maintaining appropriate inventory levels of shipping supplies and products.
Senior Channel Manager Bluebird Network LLCSenior Channel ManagerDetroit, MIThis role drives partner recruitment and onboarding, accelerates sell-through/sell-with, manages MDF and sponsorship investments, and aligns cross-functionally with Sales, Marketing, Product, and Finance to deliver predictable growth. ABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest.
Distribution and Channel Strategy Manager Sun Communities IncDistribution and Channel Strategy ManagerSouthfield, MIThe position drives maximum profitability across all Sun and third-party resorts by optimizing the channel mix across Online Travel Agencies (OTA), Direct, Web, and Mobile platforms, and leads the coordination and set-up of new OTA partnerships along with maintaining existing OTA partnerships including Booking.com, The position ensures online visibility, rate parity, and cohesive inventory distribution across all channels, and coordinates marketing and revenue management efforts across the entire Sun RV portfolio, translating performance analysis into actionable growth strategies.
Sr Manager, Enterprise Acquisition Ecosystems Palo Alto Networks IncSr Manager, Enterprise Acquisition EcosystemsDetroit, MI$261,000–$358,500 / yearYou will bring strong collaboration across the ecosystem's organization, enterprise acquisition sales/ sales leadership, and partner managers to align business priorities, enable partners, and deliver measurable results in net-new revenue, market share, and enterprise customer acquisition. Bridge the gap between direct sales and channel ecosystems, utilizing your enterprise selling background to help partners identify, navigate, and close massive, complex greenfield accounts.
Account Manager VaronisAccount ManagerDetroit, MichiganRemoteTo perform this job successfully, an individual should demonstrate the following competencies: Achievement Focus: Demonstrates persistence and overcomes obstacles; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals. Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively.
Channel Sales Manager, Salesforce - FSI Deloitte Touche Tohmatsu LtdChannel Sales Manager, Salesforce - FSIMI$124,700–$229,500 / yearCSMs, working closely with Sales Executives (SEs), Principals, and Managing Directors, focus on developing trusted relationships with Salesforce Sales teams, Partner Alliance teams and Go-To-Market teams. CSMs will need to have strong networking skills, great sales instincts, Financial Services industry knowledge, outstanding communication skills, and the ability to work in a fast-paced environment across a matrixed organization.
Virtual Reimbursement Manager Syneos - Commercial - ProdVirtual Reimbursement ManagerDetroit, MIJoin our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Demonstrated ability to educate offices on access processes – including but not limited to: Experience educating HCPs on client specific Patient Service programs (i.e. copay, bridge, patient assistance, etc.).
Group Manager Dealer Sales and Development General Motors CoGroup Manager Dealer Sales and DevelopmentWarren, MI$140,100–$186,700 / yearThis team is a key enabler of GM Energy's new energy service model, working closely with the Utility Activation Manager to roll out and activate dealers into test and pilot utility programs, ensuring dealers are ready to support customers and local grid partners. You will translate strategy and insights into quotas, territory plans, and field actions, and ensure RSMs consult with dealers to drive the behaviors required to achieve annual penetration rate targets in new EV sales as well as developing sales for the used vehicle market.
Manager, FP&A Crain Communications IncManager, FP&AMI$120,000–$140,000 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. About Crain Communications: Crain Communications is a leading business news and information company with a portfolio of 24 media brands that provide indispensable coverage and data for professionals globally and across sectors, including advertising, automotive, finance, healthcare, staffing, and workforce solutions.
NewManager, Global Integrated Marketing Ford Motor CoManager, Global Integrated MarketingDearborn, MI$115,500–$218,100 / yearThis role requires a self-starter who thrives in ambiguity, possesses sharp strategic judgment, influences senior stakeholders without direct authority, and drives measurable business outcomes in a matrixed environment through a cohesive approach to strategic planning, channel activation and measurement. This role acts as a central strategic catalyst bridging US and regional marketing teams including media partners and strategies, digital and CRM planning, and major technology platforms and partners like Google and Meta.
Channel Business Manager Barracuda Networks IncChannel Business ManagerAnn Arbor, MIRemote$156,000–$200,000 / yearEnvision yourself at Barracuda: The Channel Business Manager is responsible for developing and maintaining relationships with Barracuda's key partners, guiding them to position Barracuda's products and solutions appropriately, setting strategic sales growth goals in collaboration leadership. Serving over 2000 partners, and nearly 40,000 small businesses, Barracuda MSP is helping to ensure that no small business goes out of business from data loss.
Channel Sales Manager WideOpenWest Finance LLCChannel Sales ManagerMadison Heights, MIThe Channel Sales Manager position is responsible for directly interfacing with assigned and prospective agent partners to ensure the achievement of budgeted sales volumes in assigned territory. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway.
Product Manager, Health & Wellness HomedicsProduct Manager, Health & WellnessCommerce Township, MichiganHoMedics has a full line of wellness products, including back, neck, foot and handheld massagers, sound spas, footbaths, essential oils and diffusers, humidifiers, air purifiers, blood pressure monitors, and more. HoMedics products are sold in more than 60 countries throughout North and South America, Central America, the Asia-Pacific region, Europe, Middle East and Africa, with North America representing 65% of the Company's revenues.
Client Account Manager HomedicsClient Account ManagerCommerce Township, MichiganFKA Brands is building an exciting and new scalable services platform that allows brands to plug into our infrastructure across sales, retail penetration, supply chain, China sourcing, product development, compliance, regulatory, creative/packaging and more. HoMedics has a full line of wellness products, including back, neck, foot and handheld massagers, sound spas, footbaths, essential oils and diffusers, humidifiers, air purifiers, blood pressure monitors, and more.
Product Manager - Home Environment HomedicsProduct Manager - Home EnvironmentCommerce Township, MichiganManage the market dynamics, consumer testing and product development process from ideation/concept through successful launch by working closely with industrial and graphic designers, engineering, sales, finance, operations, external manufacturing, and other product development team members. HoMedics has a full line of wellness products, including back, neck, foot and handheld massagers, sound spas, footbaths, essential oils and diffusers, humidifiers, air purifiers, blood pressure monitors, and more.
NewAdvanced Office Manager Nuvia Dental Implant Center CareersAdvanced Office ManagerWest Bloomfield, MichiganNuvia Practice Managers known internally as Practice Managers are patient focused which provides the rewarding experience of being a part of patients receiving their life changing smile. Communication Management: Collaborate and partner with other departments, such as: Compliance, Provider Success, Sales, Payroll, Facility Support, Patient Experience to ensure operational excellence and alignment.
Platinion Consulting Team Talent Senior Manager - Temporary BCG Digital VenturesPlatinion Consulting Team Talent Senior Manager - TemporaryDetroit, MI$67–$75 / hourBuild strong relationships with Consulting Team staff to understand development needs, preferences and constraints for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG Platinion''s business needs and personal preferences if possible; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations. Career Development: Actively engage in all CDC (Career Development Committee) meetings for relevant cohort(s) of individuals; review meeting inputs and outputs; provide committee with market view of performance, and calibrate Advisors during meeting, ensuring best practices and consistent CDC decisions for relevant cohort(s).
Distribution Corporate Account Manager Koch IncDistribution Corporate Account ManagerDetroit, MI$140,000–$150,000 / yearDistribution Corporate Account Manager - United States - 189938 - Koch. Koch Disruptive Technologies.
Senior Manager, Paid Consumer Acquisition Credit Acceptance CorpSenior Manager, Paid Consumer AcquisitionMIRemoteAdvanced, hands-on experience managing large-scale paid acquisition campaigns across platforms such as Google Ads, Meta, TikTok, and Affiliate/Partnership channels, including fluency with supporting tools for conversion tracking, experimentation, and feed management. Lead the planning, execution, and optimization of campaigns across key performance channels (e.g., paid search, paid social, affiliates/partnerships), managing budgets, bids, audiences, and creative testing to hit volume and efficiency goals.
Territory Manager, SUD (MI, Detroit) Charlie HealthTerritory Manager, SUD (MI, Detroit)Detroit, MI$70,000–$90,000 / yearFull timep> By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. . You will play a direct role in shaping how we engage referral partners in key SUD settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations.
Sr. Relationship Manager Alteryx IncSr. Relationship ManagerMichigan, MI$73,500–$93,660 / yearOwn and drive renewal opportunities, including value justification discussions, navigating procurement processes, and negotiating high value contracts to ensure timely renewals. This role focuses on managing existing named Enterprise accounts across the Mid-West region, driving retention, and supporting long-term customer growth.
Assistant Manager Guest Experience | Somerset Collection Lululemon Athletica IncAssistant Manager Guest Experience | Somerset CollectionTroy, MI$25.03–$33.87 / hourThe Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Sr. Marketing Manager BrassCraft Manufacturing CoSr. Marketing ManagerNovi, MI$121,300–$190,630 / yearE-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. This role serves as a strategic business partner to sales, product management, and engineering to bring products to market, influence go-to-market priorities, and support ongoing product performance across key channels.
Sales Account Manager (SAM) | Detroit Team VelocitySales Account Manager (SAM) | DetroitDetroit, MISAMs strive to become a partner of the dealership by helping to effectively implement an intelligent marketing strategy that helps dealers sell, service and retain more customers for less cost and expand a dealership’s revenue opportunities. A minimum of 5 years’ B2B sales experience, specifically relating to the Automotive Industry: Automotive Marketing Omni Channel Sales, Automotive Agency, Automotive Media Sales and/or Automotive Technology Sales, REQUIRED.
Product Marketing Manager - Mens Carhartt, Inc.Product Marketing Manager - MensDearborn, MIProduction Support across Key product stories in Men's (PDP, Lifestyle, and Video Shoots) with a brief to include Key Looks & Wardrobe defined, deliverables to activate in marketplace, and oversee all asset selects to leverage in content development while drive clear communication across the teams to ensure campaign is being executed with excellence. Delivers all creative needs (sell-in / sell-through) elements to support the storytelling of the identified product stories - inclusive of and not limited to digital content, photography, POS, marketplace activations across BUs, collaborations, site & in-store content, etc.
Talent Acquisition Manager Walker-Miller EnergyTalent Acquisition ManagerDetroit, MIThe ideal candidate is an experienced recruitment leader who thrives in a fast-paced environment, has a proven track record recruiting for niche and hard-to-fill roles, builds sustainable talent pipelines, leverages data to drive decisions, and holds themselves and others accountable for delivering results. Success in this role will be measured by the ability to build scalable recruiting processes, create sustainable talent pipelines, improve recruiting metrics, and consistently deliver high-quality hires that support business growth objectives.
Regional Sales Manager NSK CorporationRegional Sales ManagerAnn Arbor Twp, MIPart timeNSK's high-precision rolling bearings are used in wind turbines and machine tools, linear components are found in production lines, while our automotive components are installed in the vehicles of almost every well-known automaker. This role leads and develops a team of Territory Managers and while working closely with the National Sales Manager to ensure alignment with corporate objectives, pricing strategies, and distributor management.
NewAdvanced Office Manager NIC Westbury Dental PLLCAdvanced Office ManagerWest Bloomfield, MI$65,000–$70,000 / yearPart timeNuvia Practice Managers known internally as Practice Managers are patient focused which provides the rewarding experience of being a part of patients receiving their life changing smile. Communication Management: Collaborate and partner with other departments, such as: Compliance, Provider Success, Sales, Payroll, Facility Support, Patient Experience to ensure operational excellence and alignment.
Retail Marketing Associate Manager C3 IndustriesRetail Marketing Associate ManagerAnn Arbor, MIThis role works cross-functionally to align campaign planning and execution with Buying & Planning (B&P), Business Development (BD), and internal Marketing partners including Digital, CRM and Creative pods. The Retail Marketing Associate Manager leads multi-state retail marketing campaigns to ensure our retail marketing strategy is translated into high-impact, on-time, on-budget in-store execution.
Project Management - Project Manager LancesoftProject Management - Project ManagerAuburn Hills, MI$50Key ResponsibilitiesLead all project management activities to manage the overall program execution within scope and financials (program budget), focused on enhancing the NA customer service CRM platforms, tools, customer and contact center agent facing digital channels including voice, chat, SMS, web, and mobile, and associated operational customer service processes with the integration and implementation of AI and business process automations. This role serves as a bridge between the ICT technology and business systems management teams, 3rd Party technology and solution partners, and the Clients Customer Care Business Development, Customer Enhancement, Business Operations, and other Parts & Services business stakeholder teams, ensuring all project use cases are delivered on time, within scope, and aligned to targeted program objectives and KPIs.