Smithville, MO30+ days ago
Maintains proficiency in bank products and services such as internet banking, bill pay, mobile banking, mobile deposits, card valet and other customer products; Maintains thorough knowledge of bank regulatory requirements included, but not limited to, Bank Secrecy Act, Regulation CC, Regulation E, Customer Privacy and Information Security; Maintains the level of trustworthiness, character, professionalism, confidentiality and honesty in dealing with internal or external customers. Demonstrated positive and helpful attitude toward both internal and external customers; Ability to multi-task and work under high stress situations; Capability to work in different environments and adjust to different surroundings often; Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors; Good computer skills; and, Excellent customer service skills.