Supervisor I Tapestry, Inc.Supervisor INorfolk, VA$16–$24.75 / hourCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
NewSite Lead Operations AM Shift Sparks GroupSite Lead Operations AM ShiftNewport News, VASparks Group has partnered with a leading technology and identity verification provider to hire Site Leads for a fingerprinting project for a couple of weeks. If you're an organized leader who thrives in a customer-focused environment and enjoys keeping operations running smoothly, we'd love to hear from you. ------------------------------------------------------------------.
NewOperations Supervisor - Commercial Services ServiceMaster Commercial Services VAOperations Supervisor - Commercial ServicesNewport News, Virginia$16–$18 / hourDay Time or Evening | Part Time or Full Time Opportunites | Site Supervisor or Associate SupersvisorOur supervisors don't just manage cleaning accounts, they lead teams, build relationships, solve problems, and make a real impact on the people they serve every day. Leadership experience in retail, hospitality, facilities, commercial cleaning, property management, logistics, warehouse operations, or customer service is welcome.
NewOperations Supervisor, Community Corrections CoreCivic IncOperations Supervisor, Community CorrectionsNewport News, VAAdditional two (2) years related work experience in corrections, law enforcement, security or working with offenders may be substituted for the required supervisory experience. CoreCivic is currently seeking a Operations Supervisor who has a passion for providing the highest quality care in an institutional, secure setting.
Event Operations Supervisor - Newport News Marriott Encore Group (USA) LLCEvent Operations Supervisor - Newport News MarriottNewport News, VAFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
Operations Supervisor, Government Travel Seneca HoldingsOperations Supervisor, Government TravelVirginia Beach, VARoles and Responsibilities include, but are not limited to : Supervise assigned travel consultants creating a cohesive team culture and developing them into strong travel consulting professionals with a focus on improvement of KPIs, performance monitoring, training, coaching and scheduling. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.
Branch Operations Manager II WillScot CorporationBranch Operations Manager IIChesapeake, VA$76,200–$114,400 / yearProvides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator. ABOUT THE JOB: The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and also has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory.
Breakfast Manager - Wendys - 699 - George Washington (Portsmouth, VA) WendysBreakfast Manager - Wendys - 699 - George Washington (Portsmouth, VA)Portsmouth, VAAs needed, you may be assigned other managerial and supervisory responsibilities, including the Ops Leader role. As a Breakfast Manager you will be responsible for assisting the execution of daily operations activities.
NewWarehouse Operations Supervisor- Final Mile GEODIS FF Germany GmbH & Co KGWarehouse Operations Supervisor- Final MileChesapeake, VAGet a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*. Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field.
Supervisor, Operations A.P. Moller - Maersk ASSupervisor, OperationsChesapeake, VA$60,000–$65,000 / yearSummary: Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Field Operations Manager Ryko Solutions, IncField Operations ManagerVirginia Beach, VAJob Summary: As a Field Operations Manager, you will retain the responsibility for the efficient installation and servicing of NCS carwash systems and accessories within his/her assigned service area. Support the development of Field Service Supervisors by coaching leadership capabilities, reinforcing role expectations, and promoting consistent people-management practices across the field organization.
Market Operations Manager II (Warehouse/Transportation) PODS Enterprises, LLCMarket Operations Manager II (Warehouse/Transportation)Chesapeake, VA$80,000–$85,000 / yearPart timeResponsible for reporting employee issues to Territory Manager and Regional HRBP in a timely manner; Maintain ongoing communication with Human Resources for all personnel management assistance, accident reports, disciplinary documentation, employee evaluations and personnel reporting. Responsibilities include but are not limited to, directing day-to-day storage centers and associates, meeting customers’ expectations, managing the daily routing and driver assignments.
SUPERVISORY OPERATIONS RESEARCH ANALYST United States Air ForceSUPERVISORY OPERATIONS RESEARCH ANALYSTLangley AFB, VA$150,144–$195,190 / yearExamples of specialized experience includes knowledge of the policies, principles, concepts, guidance, procedures, techniques, and methodologies pertaining to operations research analysis sufficient to apply new analytical developments, methodologies and research findings to broad studies of an unprecedented nature; knowledge of the mission, roles, functions, organizational structures, and operation of DOD and Air Force organizations to provide command level staff guidance and/or analytical support to staff through subordinate supervisors. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Degree: in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics.
Operations Management Trainee Ryder System IncOperations Management TraineeChesapeake, VATake a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx ) " by Women in Trucking, one of Fortune Magazine 's "World's Most Admired Companies ( https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx ) ", & one of "Reader's Choice Excellence Awards ( https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx ) " by Inbound Logistics. We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award ( https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award ) ".
Operations Coordinator - Nursing Administration Sentara HospitalsOperations Coordinator - Nursing AdministrationVirginia Beach, VirginiaAs a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine care, heart, vascular, advanced imaging, gynecological, comprehensive breast care services, and family maternity with a state-of-the-art neonatal intensive care unit. Supports primary team of 1 Director, 5 Managers, 1 Supervisor/TC, and 1 Clinical Nurse Specialist (ICU, 4B, IMCU, RP, SP, Pt Equip, IV team, Wound, Nursing Education Services, PCS/Bed Flow, Dialysis).
Kitchen Supervisor - Geno's Steaks Hampton Live!Kitchen Supervisor - Geno's Steaks HamptonHampton, VAThe family-friendly venue at Power Plant Hampton Roads will feature Geno's popular menu of crowd-pleasing favorites for lunch and dinner daily, including a variety of cheesesteaks, Italian hoagies and more. Complemented by a full-service bar offering beer, wine, handcrafted cocktails, as well as a variety of soft drinks to suit guests of all ages, the space is designed with fun in mind.
Front of House Supervisor TopgolfFront of House SupervisorVirginia Beach, VirginiaThis role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. You'll handle general operational responsibilities like opening, closing, and managing the flow of the venue while making sure none of that ever gets in the way of taking care of the guest.
Front Of House Supervisor TopGolfFront Of House SupervisorVirginia Beach, VAThis role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. You'll handle general operational responsibilities like opening, closing, and managing the flow of the venue while making sure none of that ever gets in the way of taking care of the guest.
NewSupervisor (RN) - Family Maternity Center Sentara HospitalsSupervisor (RN) - Family Maternity CenterNorfolk, VirginiaSupervises patient care services staff to ensure patient safety, provides high quality outcomes and an exceptional patient/family experience; assists manager in the development and monitoring of the departmental budget; coordinates the purchasing and payroll processes; serves as a technical/clinical resource to team members; and performs work assignments as needed to provide appropriate coverage and to mentor/assist staff. We are also home to the region’s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won’t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.
The North Face: Supervisor - Norfolk Premium Outlets The North FaceThe North Face: Supervisor - Norfolk Premium OutletsNorfolk, VirginiaAbility to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success.
Patient Access Supervisor Sentara HospitalsPatient Access SupervisorSuffolk, VirginiaAs a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center. The Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions.
Front of House Supervisor TopGolf International, Inc.Front of House SupervisorVirginia Beach, VAThis role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. You'll handle general operational responsibilities like opening, closing, and managing the flow of the venue while making sure none of that ever gets in the way of taking care of the guest.
Pharmacy Supervisor Riverside HospitalPharmacy SupervisorNewport News, VirginiaThe Pharmacy Supervisor is responsible for overseeing the pharmacy staff in distributive functions and departmental operations with support from technician leaders, pharmacy operations manager, pharmacy clinical manager, and the director of pharmacy. Candidates should have excellent interpersonal, communication, customer service and computer skills and a strong desire to grow and strengthen their management and team-building abilities while contributing to the success of a high performance team.
Full-Time Store Merchandising Supervisor KDS Kohl'sFull-Time Store Merchandising SupervisorVirginia Beach, VirginiaDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues. As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery.
Bridge Tunnel Operation Crewmember U.S. Facilities, Inc.Bridge Tunnel Operation CrewmemberHampton, VAProvide security by standing watch at various stations, remaining alert and highly visible, investigating, and reporting suspicious activities, directing, and controlling traffic throughout the facility in a safe and professional manner, utilizing appropriate traffic control techniques (hand signals, whistle, voice, STOP/SLOW paddles, etc.). Possess the ability to maintain valid DMV licensure and operate various types of vehicular equipment that include SUVs, Passenger Vans, and Heavy-Duty Pickup Trucks w/arrow-board (i.e., GMC 2500).
Supervisor, Quality Services Sentara HospitalsSupervisor, Quality ServicesVirginia Beach, VirginiaOur 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.
Supervisor - Milk & Honey Thompson Hospitality CorporationSupervisor - Milk & HoneyHampton, VirginiaPart timeWe are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. Overview: We’re looking for a passionate and motivated Supervisor to help lead a dynamic team in delivering exceptional guest experiences in a fun, fast-paced environment.
Armed Field Supervisor PalAmerican SecurityArmed Field SupervisorVirginia Beach, VA$21.50At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction: Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation. With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
Supervisor - Wiseguy Pizza Thompson Hospitality CorporationSupervisor - Wiseguy PizzaVirginia Beach, VirginiaFull timeWe are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. As a supervisor, you will play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring the highest levels of service, guest satisfaction, and team performance.
Kitchen Supervisor - Wiseguy Pizza Thompson Hospitality CorporationKitchen Supervisor - Wiseguy PizzaVirginia Beach, VirginiaFull timeWe are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. Responsibilities: Oversee daily kitchen operations, including food preparation, cooking, and plating, to ensure the consistent quality and presentation of menu items.
Supervisor, Accounting Sentara HospitalsSupervisor, AccountingVirginia Beach, VirginiaThis role provides direct supervision to accounting staff, supports month-end close activities, and partners with finance leadership to maintain efficient, high-quality accounting processes across clinical and non-clinical entities. The Accounting Supervisor oversees day-to-day accounting operations within the healthcare system, ensuring accurate financial reporting, compliance with regulatory requirements, and adherence to internal controls.
Front Desk Supervisor Aloft ChesapeakeFront Desk SupervisorChesapeake, VAFull timeLTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Front Desk Supervisor.
Clinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching! EyeCare Partners LLCClinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching!Chesapeake, VA$24–$29 / hourExecute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office. A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Assistant Office Supervisor/Medical Front Desk US Fertility, LLCAssistant Office Supervisor/Medical Front DeskNorfolk, VA$58,000–$65,000 / yearPart timeWork in close collaboration with the Regional Executive Director and other members of the management team to promote open communication to help ensure the delivery of the highest quality care to all patients and to facilitate revenue growth for the Practice Ensures that employees are compliant with the Company policies. In this role, the Assistant Office Supervisor will: Provide management and direction for the office in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance.
NewInterim Supervisor, Case Management B. E. Smith, Inc.Interim Supervisor, Case ManagementHampton, VA$150,000–$160,000 / yearKey responsibilities include facilitating efficient daily operations and team management, conducting one-on-one meetings and staff rounding, ensuring payroll and scheduling accuracy, providing staff coaching and corrective action, supporting regulatory survey readiness, implementing strategies to improve staff retention and fill vacancies, coordinating hiring and onboarding activities, and assessing and implementing departmental improvement opportunities in alignment with established policies and procedures. Previous case management leadership experience required, with inpatient case management experience and expertise in social determinants of health and diverse patient populations strongly preferred.
Overnight Field Supervisor IronWatch SecurityOvernight Field SupervisorHampton, VAFull timeField Supervisors are expected to maintain a highly visible operational presence throughout the shift while ensuring officers are properly trained, adhering to post orders, and always representing IronWatch Security professionally. The Field Supervisor reports directly to the assigned Area Manager and/or Account Manager and works in coordination with Operations Management to ensure staffing continuity, field compliance, and operational efficiency.
Supervisor or Cleaner Newport News & Surrounding Areas ServiceMaster CleanSupervisor or Cleaner Newport News & Surrounding AreasNewport News, VA$13–$16 / hourThis role is ideal for someone with leadership experience in retail, restaurants, warehouses, janitorial services, or other service-driven industries. ServiceMaster Commercial Cleaning Services is a family-owned business proudly serving Hampton Roads.
Clinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching! Eye Care Partners Career OpportunitiesClinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching!Chesapeake, VA$24–$29 / hourExecute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office. A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Restaurant Shift Supervisor MOD PIZZARestaurant Shift SupervisorNorfolk, VAAs a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership.
Supervisor, Sentara to Home Outpatient Pharmacies Sentara Healthcare IncSupervisor, Sentara to Home Outpatient PharmaciesNorfolk, VAKeywords: Pharmacist, Pharmacy Supervisor, Pharmacy Manager, RPh, PharmD, Retail Pharmacy, Ambulatory Pharmacy, Outpatient Pharmacy, Hospital Pharmacy, Medication Management, Transitions of Care, Discharge Pharmacy, Sentara To Home, Pharmacy Leadership, Clinical Pharmacy, Pharmacy Operations, PGY1, PGY2, Central Fill, Medication Distribution, Prior Authorization, Omnicell, Leadership, Hampton Roads, Norfolk, Virginia Beach, Williamsburg, Suffolk, Indeed, LinkedIn, Monster, Talroo-Allied Health, #LI-SM1. Whether you're currently leading in a retail pharmacy, managing a high-volume outpatient setting, or looking to take your first step into pharmacy leadership, this position provides the opportunity to broaden your influence, develop your leadership skills, and build a rewarding long-term career with a nationally recognized healthcare organization.
Warehouse Supervisor- 2nd Shift C & F EnterprisesWarehouse Supervisor- 2nd ShiftNewport News, VATo be responsible for the warehouse operations, inventory management and supervision of warehouse employees reporting to this position; promote and implement the company’s core values and excellence in customer service; responsible for maintaining strong relationships with internal and external customers. Move inventory to various locations manually and by operating mechanical equipment; including fork lift, pallet jack, and handcart.
NSU00501 Electrical Supervisor DHRMNSU00501 Electrical SupervisorNorfolk, VirginiaThe successful candidate will promote and practice safe work habits to achieve an accident-free work environment in accordance with state OSHA rules and must be available to respond to after normal working hours emergency calls to perform vital electrical repairs. Norfolk State University’s (NSU) Department of Facilities Management provides a campus environment that is conducive to working and learning through systematic maintenance, repair, and renovation and construction of campus buildings, facilities, and infrastructure.
Banquet Supervisor - Waterside District Waterside DistrictBanquet Supervisor - Waterside DistrictNorfolk, VAMaintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
NewSupervisor Total WineSupervisorNewport News, VA$19.08–$26.71 / hourYou will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
Nursing Supervisor (RN) - Sentara BelleHarbour Emergency Department (9p-7a) Sentara HospitalsNursing Supervisor (RN) - Sentara BelleHarbour Emergency Department (9p-7a)Suffolk, VirginiaThe Supervisor, Nursing and Patient Care Services is responsible for overseeing and managing the day-to-day operations of the healthcare facility during their shift, ensuring high-quality patient care, safety, and staff efficiency. From family medicine and specialty care to physical therapy and lab and imaging services, to outpatient surgery and 24-hour emergency care, Sentara BelleHarbour is proud to serve the community in North Suffolk.
Store Customer Service Supervisor / Keyholder Retail Services & Systems IncStore Customer Service Supervisor / KeyholderVirginia Beach, VA$18.55–$25.97 / hourYou will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
Store Customer Service Supervisor / Keyholder Total WineStore Customer Service Supervisor / KeyholderVirginia Beach, VA$18.55–$25.97 / hourYou will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
NewSupervisor Retail Services & Systems IncSupervisorNewport News, VA$19.08–$26.71 / hourYou will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
Housekeeping Supervisor Aloft ChesapeakeHousekeeping SupervisorChesapeake, VirginiaLTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in.
Nursing Supervisor (RN) - Labor Pool - Days - Mental Health Riverside HospitalNursing Supervisor (RN) - Labor Pool - Days - Mental HealthHampton, VirginiaDemonstrates good judgment in staffing/patient care needs and makes good decisions related Communicates and documents appropriately, changes in staffing/patient care, sick callouts, etc. Investigates nursing errors, complaints concerning nursing care, patient/visitor accidents and counsels personnel at the time of occurrence or when error is discovered as appropriate.