Customer Support Specialist ClioCustomer Support SpecialistToronto, OH$12–$24 / hourEducational background in Computer Science, Business, Communications, or other related fields with transferable skills relevant to customer support (e.g., problem-solving, communication, or technical aptitude). We welcome candidates from a variety of backgrounds and experiences, including early-career professionals, recent graduates, career changers, and individuals looking to build or grow their careers in tech.
NewManufacturing Associate (Cell Specialist) 3rd Shift GE AerospaceManufacturing Associate (Cell Specialist) 3rd ShiftBeavercreek, Ohio$20–$24 / hourOperating production tools and equipment, such as grinders, gas torches, hot plates, irons, hand gauges, and special‑purpose machines (for example: shot peen, seam welders, cut‑off saws, wax injection equipment). In this role, you will support production processes by following written instructions, maintaining a safe, clean work area, and operating a variety of tools and equipment to produce high‑quality parts.
Grain Accounting Specialist Kalmbach Feeds IncGrain Accounting SpecialistUpper Sandusky, OHThe Kalmbach family's traditional core values have served as the compass for consistent success realized over the past five plus decades, resulting in the company becoming the regional leader within the animal nutrition industry. The Kalmbach Feeds Purchasing team requires a strong individual who is capable of relating to all areas of the business including Nutrition, Sales, Marketing, Purchasing and Production.
Senior Technical Implementation Specialist Goosehead Insurance AgencySenior Technical Implementation SpecialistWestlake, OhioTechnical Implementation Specialist is on the Implementation “GO” Team, and is primarily responsible for ensuring leads from partners are coming in accurately and with the required information to make them actionable from a marketing and conversion perspective. The Technical Implementation Specialist supports partner implementations from a technical perspective and helps ensure partners are set up for success from day one.
Material Transportation Specialist Momentive TechnologiesMaterial Transportation SpecialistHebron, OhioMomentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. Recognized for the purity, performance, consistency and stability of its products, Momentive Technologies has been delivering innovative solutions for over 130 years and continues to impact emerging trends like electrification, digitalization, renewable energy and artificial intelligence.
Senior Payroll Specialist trak groupSenior Payroll SpecialistCincinnati, OHThis role is responsible for ensuring accurate and timely payroll processing, maintaining payroll system integrity, ensuring compliance with federal, state, and local regulations, and serving as the subject matter expert for payroll operations. The ideal candidate has extensive Workday payroll experience, strong analytical skills, and a proven ability to manage complex, multi-state payroll processes in a fast-paced environment.
Plumbing Installer - Equipment Specialist Spartan Plumbing LLCPlumbing Installer - Equipment SpecialistDayton, OH$80,000–$100,000 / yearFull timeWHAT WE'RE LOOKING FOR IN A PLUMBING INSTALLER - EQUIPMENT SPECIALISTSewer line excavation experienceOccupational Safety and Health Administration (OSHA) safety experienceSewer line replacement knowledgeTo be successful in this position, you must be committed to safety and quality. In this role, you excavate sewer and drain lines alongside a team of skilled professionals who are committed to upholding the Spartan Plumbing core values of integrity, honesty, and hard work.
Animal Care Specialist Petco Animal Supplies StoresAnimal Care SpecialistColumbus Olentangy, OhioWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
Budget Specialist ITSBudget SpecialistAkrton, OH$60,000–$80,000 / yearThe Financial and Corporate Budget Specialist will support budgeting, financial coordination, and related corporate finance activities with a strong focus on cross-border collaboration with Korea. A Growing International Tire Company located in the Greater Akron / Canton, Ohio area is looking to hire an experienced Financial and Corporate Budget Specialist.
NewBehavior Specialist ChanceLight IncBehavior SpecialistNewark, OH$23–$25 / hourThis position always focuses first on proactive strategies when working with challenging behaviors and is immediately available to respond to crisis situations with the ability to de-escalate students using CPI strategies, behavioral contracts and interventions documented in student's behavioral intervention plan, if applicable. ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a social mission to offer hope, is seeking a Behavior Specialist to join our award-winning Special Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!
Industrial Security Specialist Technology Security Associates, Inc.Industrial Security SpecialistDayton, OHFull timeIndustrial Security Specialist Position OverviewAether Aerospace is seeking Industrial Security Professionals to join our team to help contribute to our success and help our customers be successful by innovating, developing and delivering optimal support. Industrial Security Specialists provide support to the customer in establishing security requirements for OCONUS Maintenance Repair Overhaul & Update (MRO&U), Depot, and Supply Warehouse facilities for assigned operations.
Invertory Specialist Fairway Staffing SolutionsInvertory SpecialistCincinnati, OHFull timePosition Summary:The Inventory Control Specialist is responsible for maintaining accurate inventory records for raw materials, packaging, and finished goods while supporting daily production and warehouse operations. Job Posted by ApplicantPro .
Senior Specialist, Client Service Management The Bank of New York Mellon CorpSenior Specialist, Client Service ManagementCleveland, OHEvery day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. The Private Banking Associate (PBA) serves as the primary sales support partner to Private Bankers and is responsible for the end-to-end onboarding and maintenance of private banking relationships.
Senior People Systems Specialist (Workday) ClioSenior People Systems Specialist (Workday)Dublin, OHCreating and iterating on documentation for future-state People processes, identifying areas of improvement to streamline processes and present possible solutions; Leading the biannual system upgrades, testing and identifying downstream impacts to the business; Partnering with cross functional teams and partners to develop solutions stemming from or impacting People related data; Building, maintaining, and optimizing reporting practices and dashboards to support our evolving People, Systems and Analytics strategy. Developing the tools to ensure our systems and processes are documented through regular updates and audits, throughout the lifecycle of the system; Oversees and maintains data integrity and information security of our HRIS and People Systems.
Senior Sales Enablement Specialist ClioSenior Sales Enablement SpecialistDublin, OHPartner with Product Marketing and regional Onboarding Specialists to translate and localize content efficiently, reusing global material where it holds and rebuilding it where regional nuance matters (for example the semi-live, bilingual model used for Spain). We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Marketing, Product Marketing, and Revenue Operations to turn product launches into field-ready execution.
Desktop Support Specialist - Second Shift Illuminate USADesktop Support Specialist - Second ShiftPataskala, OhioThis role supports production, warehouse, and business users by resolving technical issues, maintaining IT assets, and contributing to service desk efficiency. Illuminate USA, located in the heart of Central Ohio, is transforming solar panel manufacturing from our cutting-edge facility in Pataskala.
NewRaw Material Receiving Specialist DuBois ChemicalsRaw Material Receiving SpecialistOakley, OhioThis role supports chemical blending, packaging, warehouse organization, shipping and receiving, inventory movement, and ERP transaction processing. The Production & Warehouse Operations Technician is responsible for the day-to-day operational activities of a chemical distribution and manufacturing facility.
EHS Specialist Amazon.com IncEHS SpecialistPerrysburg, OHAssociate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. As your building"s designated safety champion, you"ll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon"s commitment to becoming Earth"s Safest Place to Work.
Sourcing Specialist OC Oerlikon Corporation AGSourcing SpecialistDayton, OHHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Locate new sources of supply and negotiate supply agreements, that ensure required quality and competitively priced goods and services, including all aspects related to foreign trade (goods and services import and export).
Senior Quality Assurance Specialist Lee Hecht HarrisonSenior Quality Assurance SpecialistRichfield, OH$24–$26 / hourThis role is responsible for managing customer feedback, investigating product quality concerns, coordinating warranty claims, analyzing quality data, and helping drive continuous improvement initiatives. This position is ideal for someone who enjoys problem-solving, building customer relationships, and working cross-functionally to ensure a high level of customer satisfaction and product quality.
Administrative Support Specialist B-52 Div (WBD) - 1.3.27 CredenceAdministrative Support Specialist B-52 Div (WBD) - 1.3.27WPAFB, OHNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspenses and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
Logistics Specialist OnDeck SolutionsLogistics SpecialistRavenna, OhioYou'll have direct ownership of customer order execution within a globally recognized manufacturing organization, with full visibility across supply chain, production, and commercial functions — all on a stable day-shift schedule with a competitive compensation and benefits package. This role owns the full order-to-delivery cycle, serving as the critical link between customers, internal production teams, warehouse partners, and transportation providers.
Administrative Support Specialist B-2 Div (Wbz) - 01.06.01 CredenceAdministrative Support Specialist B-2 Div (Wbz) - 01.06.01WPAFB, OHNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspense’s and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
Senior Technical Implementation Specialist Goosehead InsuranceSenior Technical Implementation SpecialistWestlake, OHTechnical Implementation Specialist is on the Implementation "GO" Team, and is primarily responsible for ensuring leads from partners are coming in accurately and with the required information to make them actionable from a marketing and conversion perspective. The Technical Implementation Specialist supports partner implementations from a technical perspective and helps ensure partners are set up for success from day one.
Accounting/Payroll Specialist CROWN Beverage PackagingAccounting/Payroll SpecialistDayton, OhioWe have one opening for an Accounting/Payroll Specialist at our Dayton, OH facility—supporting a team that produces millions of beverage can ends per day . Excellent analytical and problem-solving skills as well as skilled at relationship building with staff, visitors, vendors and plant employees.
Administrative Support Specialist B-52 - 1.3.27 CredenceAdministrative Support Specialist B-52 - 1.3.27WPAFB, OHNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspenses and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
UAS & Geospatial Data Specialist SAM, LLCUAS & Geospatial Data SpecialistWesterville, OhioFull timeProfessional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program. Our Perks: Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, with dental plans available and free vision coverage for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being.
Inventory Control Specialist ParkOhio JobsInventory Control SpecialistDayton, OhioApply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace. We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.
Outreach Specialist - Healthcare Sales AcuteCare Health System LLCOutreach Specialist - Healthcare SalesColumbus, OHThey build trust with referral partners, healthcare providers, and community organizations, positioning BoldAge PACE as the premier solution for older adults who wish to remain safely and independently in their homes. Develops and cultivates the PACE organization's network of business, healthcare, and community relationships by: Developing a deliberate and organized approach to identifying and engaging with referral partners within the community.
Specialist Content & Production Tire DiscountersSpecialist Content & ProductionCincinnati, OHWorking closely with the Manager, Content and Production, this Specialist executes content plans and initiatives across vehicle pages, brand pages, location pages, symptom pages, comparison guides, and knowledge center content. This role produces web content, knowledge articles, video, and supporting digital assets that support customer engagement across tirediscounters.com, its family-of-brand sites, and social channels.
Analytical Microbiological Specialist Molson Coors Beverage CoAnalytical Microbiological SpecialistTrenton, OH$58,700–$77,100 / yearJob Posting Total Rewards Offerings: $58,700.00 - $77,100.00 (posting salary range) + 10% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). You have a bachelor's degree in a science related field of study or extensive micro laboratory/brewing experience (Preferred degrees in Chemistry, Biochemistry, Cereal Science, Microbiology, Food Science, Agronomy, and Chemical Engineering).
Legal Billing Specialist Lee Hecht HarrisonLegal Billing SpecialistCincinnati, OH$55,000–$70,000 / yearThis role is responsible for managing the full billing cycle, ensuring accurate and timely invoicing, and maintaining compliance with client billing guidelines and internal policies. Collaborated with attorneys, legal staff, and clients to ensure efficient and accurate billing operations.
Advanced Electronics Specialist - Perry Vistra CorpAdvanced Electronics Specialist - PerryOHWe are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Security Specialist - Application Security - IAST/RASP The PNC Financial Services Group IncSecurity Specialist - Application Security - IAST/RASPStrongsville, OH$65,000–$158,700 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Printing Specialist 1 Trinity HealthPrinting Specialist 1Columbus, OHMount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Shift: Description: Position Purpose: In accordance with the Mission and Guiding Behaviors, the Printing Services Specialist 1 operates various digital presses to produce printed collateral to support multiple ministries throughout Trinity Health.
Patient Relations Specialist Trinity HealthPatient Relations SpecialistWesterville, OHMount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Patient Relations Specialist will take a proactive approach with anticipating the needs of our customers (patients, families & visitors.)
Procurement and Communications Specialist Los Angeles, California Seattle, Washington New York, New York Boston, Massachusetts Columbus, Ohio NBBJProcurement and Communications Specialist Los Angeles, California Seattle, Washington New York, New York Boston, Massachusetts Columbus, OhioColumbus, OH$65,000–$80,000 / yearThis position connects procurement activity to analytics and leadership decision support by tracking spend, supporting forecasting, maintaining budget visibility, identifying variances and risks, and developing reports, dashboards, and visuals. Asset & Licensing Specialist, Service Desk, Technical Teams, Vendors, and Requestors: Coordinates asset and licensing alignment, service messaging, quotes, orders, renewals, issue resolution, status updates, budget considerations, and vendor obligations.
Senior Marketing Data & Analytics Specialist Repligen CorpSenior Marketing Data & Analytics SpecialistOH$95,000–$110,000 / yearYour role will involve working across Salesforce CRM, marketing automation platforms, and analytics tools to deliver actionable insights, enable predictive decision making, and support a scalable, AI-enabled digital marketing ecosystem. As a Data & Analytics Specialist, you will support the development, execution, and optimization of marketing analytics and reporting capabilities with a strong focus on data accuracy, AI-driven insights, and performance measurement.
HR and Training Specialist The Union Bank CompanyHR and Training SpecialistColumbus Grove, OHScope: Under the direction of the Chief Human Resource Officer (CHRO), the Human Resources & Training Specialist supports the administration of Human Resources functions including payroll, benefits administration, employee records, onboarding, compliance, and reporting. Duties and Responsibilities: Human Resource Responsibilities: Performs payroll administration activities, including entering payroll data, processing timesheets, maintaining employee records, monitoring leave activity, benefits, promotions, transfers, and terminations.
Product Specialist - Automation & Emerging Technologies Crown Equipment CorporationProduct Specialist - Automation & Emerging TechnologiesNew Bremen, OHComplete office work required in preparation for site visits - including but not limited to site-specific programming, testing firmware, conducting server and equipment software configurations or updates, and reviewing customer materials such as warehouse layout computer-aided draft (CAD) drawings. Summary: Support the development of emerging technologies, for example, Light Detection and Ranging LIDAR or Ultra WIDE Band UWB, as they mature through early adopter processes from engineering field tests to fully-scaled innovation solutions.
Youth Specialist II & III (CAS) MCJCYouth Specialist II & III (CAS)New Lebanon, OhioAbility to: apply regulatory requirements to practical situations; empathize with youths’ problems and serve as role model; post information accurately and legibly to written record; deal and communicate effectively with youth; develop and maintain effective working relationships with associates, youth, family members, visitors and general public; maintain confidentiality of confidential and sensitive subject matter; exercise sound judgement in making fair but firm decisions; work in a locked environment. Juveniles; Mental health staff; youth families; legal guardians; clergy; interns; law enforcement officers; Public Defenders; Prosecutors; Probation & Parole Officers; Judges; Magistrates; Social Workers; counselors & therapists; Doctors; Teachers; Intervention staff; Children Service Workers; volunteers; Court administration.
Safety Specialist 1 Kokosing IndustrialSafety Specialist 1Middletown, OhioServing a diverse range of industries including steel, power, oil and gas, and food and beverage, McGraw Kokosing provides comprehensive services such as planned plant outages, emergency maintenance, and capital improvement projects for both new and existing facilities. With extensive capabilities that include off-site manufacturing and assembly, pipe fabrication and installation, electrical and instrumentation, structural steel erection, rigging, and equipment setting, we are committed to delivering best-in-class solutions to our clients.
Content Enablement Specialist Nesco Resource, LLCContent Enablement SpecialistCleveland, OH$30 / hourClient is seeking a Content Enablement Specialist to support an enterprise federated content model through content authoring, knowledge management platform enablement, GenAI capability support, and content operations. This role requires strong content judgment, technical aptitude, and the ability to help business teams create accurate, consistent, searchable, and AI-ready content.
Life Cycle Specialist - South Canon USA & AffiliatesLife Cycle Specialist - SouthColumbus, OHRemoteThe incumbent is responsible for supporting sales programs through customer outreach (phone, email, digital tools, and approved social media) to determine optimal targets for installed based (IB) sales and competitive account opportunities. + Supports Regional Life Cycle Sales Managers in developing and executing inside sales strategies to improve the visibility of Canon in competitive accounts; Regularly execute remote outreach campaigns.
Remote Vacation Logistics Specialist HTTravelsRemote Vacation Logistics SpecialistCleveland, OHRemoteWe are committed to supporting our team members through comprehensive training, ongoing mentorship, and professional development opportunities designed to help them build confidence, develop valuable skills, and achieve long-term success. From researching destinations and organizing itineraries to assisting clients with travel details, you'll play an important role in ensuring every journey is thoughtfully planned and expertly coordinated.
Security Specialist Sr - WIAM Policy and Controls The PNC Financial Services Group IncSecurity Specialist Sr - WIAM Policy and ControlsStrongsville, OH$112,000–$228,800 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Procurement Specialist Resort Lifestyle CommunitiesProcurement SpecialistCincinnati, OHCompetitive compensation and benefits Access your pay anytime $341 benefit stipend per pay period to apply toward: Health, Dental, Vision Life Insurance Short- & Long-Term Disability HSA, FSA, LSA Accident & Hospital Indemnity Legal & Identity Theft Protection. Strong customer service mindset with excellent communication skills, combined with a demonstrated ability to quickly learn new concepts and work independently with minimal supervision.
NewCustomer Support Specialist II Uber FreightCustomer Support Specialist IIColumbus, OhioThis position is responsible for ensuring timely delivery of customer shipments, maintaining daily communication, and building strong relationships with both customers and carriers. Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.
NewSenior Project Management Specialist- Agilist Quest Defense Systems and SolutionsSenior Project Management Specialist- AgilistCincinnati, OhioQuest Defense is seeking a Senior Project Management Specialist- Agilist to support our client in establishing and scaling Jira-based project execution across multiple projects, teams, and project types. The objective is not to force every project into a single methodology, but to establish a scalable Jira framework that provides consistency, visibility, accountability, and meaningful project metrics while accommodating different types of work.
Implementation Support Specialist NFI Industries IncImplementation Support SpecialistColumbus, OH$51,838.80–$69,118.40 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The Implementation Support Specialist is responsible for traveling and supporting the efficient day-to-day operation of the warehouse with particular emphasis on training and supervising, new warehouse personnel and achieving daily production goals.