What you'll do: Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts ; Be a guide in providing a healthy and safe work environment for associates working on the outbound team ; Direct warehouse supervisory personnel to achieve prescribed objectives, including timely fulfilling of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects ; Ensure that all Key Performance Indicators (important metrics) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line ; Engage a team of Area Managers and Operations Leads ; Drive planning and forecasting ; Leverage the Area Managers by sourcing and furthering ideas, and rolling them into the creation of improvement plans for the functional area ; Mentor, train and develop Area Managers for career progression and learning! This leader will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company.