Structural Operations Director- CSA- Data Center LemartecStructural Operations Director- CSA- Data CenterEDGERTON, KansasFull timeIn infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects, and commercial buildings. The Project Director (PD), will lead a team of senior project managers, project managers, field staff and assigned support staff across various projects, and is responsible for managing those projects at a strategic level.
Portfolio Mgr Senior-Commercial UMB BankPortfolio Mgr Senior-CommercialKansas City, MissouriProvide recurring customer service to existing and prospective clients, which includes direct contact with customers either through participation in joint sales calls with loan officers or direct correspondence with clients and perform various projects/tasks as needed with an emphasis on maintaining UMB TUCE at all times. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
Operations Manager Metropolis TechnologiesOperations ManagerKANSAS CITY, MODeliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Shift Manager Go Chicken GoShift ManagerKansas City, KansasMaintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members. Can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture.
Operations Director Sysco CorpOperations DirectorOlathe, KSThis is a senior leadership operations position responsible for overseeing and directing daily execution all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul); Operations Systems and related third party providers. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement.
General Manager Alternative MedicineGeneral ManagerParkville, MO$55,000–$62,000 / yearThe General Manager is responsible for leading all aspects of retail operations within a high-volume, regulated environment. We are committed to fostering an inclusive workplace and making employment decisions based on qualifications, merit, and business needs.
NewOperations Supervisors Herzog Contracting CorpOperations SupervisorsKansas City, MOSafety: Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.
NewAssistant Manager ExpressAssistant ManagerKansas City, KansasFull timeThe Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retailcustomers. For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Training & Beverage Manager - Vibe Dining KCL Hospitality Group LLCTraining & Beverage Manager - Vibe DiningKansas City, MOPart timeMaintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) minimize waste and control costs. Assist in the development and implementation of new menus, programs and promotions as well as local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
Retail Assistant Store Manager | Oak Park LovisaRetail Assistant Store Manager | Oak ParkOverland Park, Kansas$19–$20Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Support Store Manager in training, coaching, and developing store associates.
Operations Manager SP Plus CorporationOperations ManagerKANSAS CITY, MODeliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
National Director of Client Service Operations | Property & Casualty CBIZ IncNational Director of Client Service Operations | Property & CasualtyKansas City, MOWith industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. Partner with regional client service leaders to design and execute a national service model that improves efficiency and aligns service delivery with client expectations, including roles, workflows, SLAs, and stewardship.
Operations Partner, Popeyes Louisiana Kitchen, US Central Restaurant Brands InternationalOperations Partner, Popeyes Louisiana Kitchen, US CentralKansas City, MORBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
Assistant Manager Trainee - 143 - Rainbow, KS 66103 (Kansas City, KS) WendysAssistant Manager Trainee - 143 - Rainbow, KS 66103 (Kansas City, KS)Kansas City, KS$18–$20 / hourWe are seeking career-minded, motivated individuals who are at least 18 years old, have a high school education andtwo years restaurant management experience, excellent interpersonal skills, and the ability to build a team that works well together to support each other, provide superior customer service and have a passion for being the best in the business. The Assistant Manager helps manage financial controls, operations, people development, customer service and compliance across shifts and has full accountability for restaurant operations in the absence of the Restaurant Manager.
NewLegal Operations & Strategy Manager PolsinelliLegal Operations & Strategy ManagerKansas City, MOThis on-site role entails overseeing daily operations, collaborating with leadership, and supporting strategic planning while ensuring efficient delivery of legal services. The ideal candidate will have at least 5 years of experience in business or operational analysis and possess strong communication skills.
Branch Manager Kansas City Area Wells Fargo & CoBranch Manager Kansas City AreaOlathe, KSAs a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary checking, deposits, lending, credit cards and investments through disciplined execution, strong coaching, and effective performance management. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
NewAssistant Store Manager - 50-55k Annual Salary, excellent benefits & Qrtly incentives - Cosentino''''s Price Chopper 103rd & Stateline Rd KCMO 64114 Cosentino's Food StoresAssistant Store Manager - 50-55k Annual Salary, excellent benefits & Qrtly incentives - Cosentino''''s Price Chopper 103rd & Stateline Rd KCMO 64114Kansas City, MO$50,000–$55,000 / yearThis role is pivotal in ensuring the smooth day-to-day operations of the store, fostering a positive customer experience, and driving sales performance. Lead and motivate a team of associates, fostering a collaborative and high-performing work environment through effective Leadership and Coaching.
Commercial Relationship Mgr Sr UMB BankCommercial Relationship Mgr SrKansas City, MissouriThe posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $110,250 - $173,030.
NewAccount Manager, Ocean Operations Ascent Global Logistics Holdings IncAccount Manager, Ocean OperationsKansas City, MO$45,000–$55,000 / yearInvolves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge, or important confidences and criterion-related to research and development of customer data, future plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts.
Assistant Manager Trainee - 123 - Eudora, KS 66025 (Eudora, KS) WendysAssistant Manager Trainee - 123 - Eudora, KS 66025 (Eudora, KS)Eudora, KS$18–$20 / hourWe are seeking career-minded, motivated individuals who are at least 18 years old, have a high school education andtwo years restaurant management experience, excellent interpersonal skills, and the ability to build a team that works well together to support each other, provide superior customer service and have a passion for being the best in the business. The Assistant Manager helps manage financial controls, operations, people development, customer service and compliance across shifts and has full accountability for restaurant operations in the absence of the Restaurant Manager.
Associate Director, Supplemental Health Claims Operations Sun Life Financial IncAssociate Director, Supplemental Health Claims OperationsKansas City, MO$95,700–$143,600 / yearThis leader will drive service excellence, modernize end-to-end claims operations, strengthen regulatory and operational controls, and develop talented teams that are accountable, collaborative, and focused on continuous improvement. The Associate Director, Supplemental Health Claims, will provide strategic leadership and operational oversight for claims and service functions, helping shape a best-in-class experience for claimants, clients, and partners.
Sr. Manager, Security Strategy & Execution UMB BankSr. Manager, Security Strategy & ExecutionKansas City, MissouriThe posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. As the Senior Manager, Security Strategy & Execution, you will shape and drive the enterprise security roadmap, translating evolving threats and business needs into actionable initiatives.
Operations Systems Analyst SyscoOperations Systems AnalystOlathe, KSAbility to add, subtract, multiply, and divide into all units of measure; compute rate, ratio, and percent; uses whole numbers, common fractions, and decimals; demonstrates a general understanding of financial terminology and concepts. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.
Assistant Manager Trainee - 210 - Raytown, MO 64133 (Raytown, MO) WendysAssistant Manager Trainee - 210 - Raytown, MO 64133 (Raytown, MO)Raytown, MO$18–$20 / hourWe are seeking career-minded, motivated individuals who are at least 18 years old, have a high school education andtwo years restaurant management experience, excellent interpersonal skills, and the ability to build a team that works well together to support each other, provide superior customer service and have a passion for being the best in the business. The Assistant Manager helps manage financial controls, operations, people development, customer service and compliance across shifts and has full accountability for restaurant operations in the absence of the Restaurant Manager.
Assistant Manager Trainee - 225 - Chatham Ave, MO 64151 (Kansas City, MO) WendysAssistant Manager Trainee - 225 - Chatham Ave, MO 64151 (Kansas City, MO)Kansas City, MO$18–$20 / hourWe are seeking career-minded, motivated individuals who are at least 18 years old, have a high school education andtwo years restaurant management experience, excellent interpersonal skills, and the ability to build a team that works well together to support each other, provide superior customer service and have a passion for being the best in the business. The Assistant Manager helps manage financial controls, operations, people development, customer service and compliance across shifts and has full accountability for restaurant operations in the absence of the Restaurant Manager.
RN Clinical Team Manager (CTM) - BH Crisis Center - FT Nights (3 nights per week, 6:00p - 6:30a) University Health.RN Clinical Team Manager (CTM) - BH Crisis Center - FT Nights (3 nights per week, 6:00p - 6:30a)MOIn this role, you'll lead a dedicated group of professionals while ensuring excellent patient care and operational success. Knowledge, Skills, and Abilities: Bachelor of Science in Nursing or equivalent (ADN + years of relevant experience).
Customer Acquisition Manager II, Direct Sales Representatives GFiberCustomer Acquisition Manager II, Direct Sales RepresentativesKansas City, MissouriIdentify and communicate systemic areas of improvement for the business, proactively leading cross-functional efforts with the Tech Ops team and other partners to initiate changes agreed upon by leads to improve field escalation resolution and exceed SLA targets. Experience with CRM tools (Salesforce, Hubspot, etc.) and spreadsheet software (e.g., Excel, Google Sheets) for data organization, analysis, and generating insights to inform sales performance, operational improvements, and make informed business decisions.
Department Manager II Terracon Consultants IncDepartment Manager IILenexa, KSSupervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Department Roles and Responsibilities: Promote and model Terracon's safety culture by integrating safety into all aspects of project planning and execution, reinforcing accountability at all levels, and ensuring teams consistently follow company safety policies, procedures, and guidelines.
Assistant Manager (Store 17, Shawnee, KS) Ace Hardware CorpAssistant Manager (Store 17, Shawnee, KS)Shawnee, KSAce Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
Commercial Loan Servicing Manager First Busey CorporationCommercial Loan Servicing ManagerLeawood, KS$85,000–$120,000 / yearThis includes overseeing various servicing related processes including: booking new loans and renewals, payment processing, account reconciliation, core input review, document exception input, tracking and resolutions, participations/syndications, compliance with internal and external regulatory requirements, creation of policies, procedures for commercial loan servicing department, preparation of responses to internal and external audit findings, departmental Service Level Agreements and Core Vendor system enhancements and functionality. Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement").
NewAssistant Manager in Training- Store 61, Lee's Summit, MO Ace Hardware CorpAssistant Manager in Training- Store 61, Lee's Summit, MOLee's Summit, MO$18.50–$21.50 / hourAce Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
Pharmacy Network Manager (Aetna) CVS Health CorpPharmacy Network Manager (Aetna)KS$54,300–$159,120 / yearRequired Qualifications: Minimum of 5 years of healthcare network management experience with demonstrated success in managing statewide and multi-state networks, completing regulatory state filings ensuring network adequacy and compliance, and overseeing pharmacy operations. Minimum of 2 years of experience demonstrating strong communication and relationship management skills, with a proven ability to build and maintain stakeholder trust, foster cross-functional collaboration, and contribute to successful project delivery and operational outcomes.
Administration Manager Colliers International Group IncAdministration ManagerKansas City, MOLead and manage operations support staff (office services, broker support, and deal administration), ensuring high performance and service excellence. Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations and work with minimal direction/supervision.
Custodial Manager Guadalupe Centers -Custodial ManagerKansas City, KansasSummary: The Manager of Custodial Services supervises custodian employees, providing services at assigned sites to maintain an attractive, sanitary, and safe environment for students, staff, and visitors. Responsibilities include overseeing special cleaning operations, preparing facilities for activities and events, and supporting custodians to ensure safe and timely project completion.
Safety Manager Everus Construction GroupSafety ManagerKansas City, MissouriRemoteThorough knowledge related to the safe operation of construction sites, including but not limited to, trenching and excavation, scaffolding, forklift operation, cranes/hoists, fall protection, signs/barricades, steel erection, hand/portable tools, confined space, and hearing conservation. Evaluate the safety of the project daily, by conducting safety inspections and audits on sites and equipment to identify, document, and determine resolutions to hazardous and potentially hazardous and/or unsafe working conditions and behaviors.
Emergency Room Manager Career Land CenterEmergency Room ManagerKansas City, KansasThis highly advanced facility also includes a Primary Stroke Center, Chest Pain Center, Breast Care Center, cardiovascular rehabilitation programs, and comprehensive women’s services including obstetrics and fertility care. This is a strong leadership opportunity for a clinically experienced emergency services professional who enjoys guiding teams, improving operations, and supporting high-quality patient care in a fast-paced trauma environment.
NewSupply Chain Execution Manager PwCSupply Chain Execution ManagerKansas City, MO$99,000–$232,000 / yearPreference for at least one of the following fields of study: Aerospace Engineering, Automotive Engineering, Biomedical Engineering, Chemical Engineering, Computer Engineering, Engineering, Engineering Mechanics, Engineering Physics, Industrial and Operations Engineering, Industrial Engineering, Materials Science and Engineering, Mechanical Engineering, Production Engineering, Project Engineering & Management, Biomedical Science, Computer and Information Science, Data Processing/Analytics/Science. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Proposal & Costing Manager Argenta GlobalProposal & Costing ManagerShawnee, KSThe Proposal & Costing Manager is responsible for leading proposal development, costing, pricing governance, and commercial change‑order activities across Argenta's manufacturing network. Own and lead the proposal, costing, and change‑order process, ensuring pricing and commercial commitments are aligned with operational capability, capacity constraints, and long‑term customer delivery expectations.
OHS Clinic and Claims Manager PECNA Panasonic Energy Corporation of North AmericaOHS Clinic and Claims ManagerDe Soto, KansasFull timeThe position collaborates closely with Operations, EHS, HR, Legal, healthcare providers, insurance carriers, and third-party vendors to promote employee health, reduce organizational risk, improve claim outcomes, and ensure regulatory compliance. To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a possibility and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.
Senior Project Manager, Industrial Manufacturing J.E. Dunn Construction Group IncSenior Project Manager, Industrial ManufacturingKansas City, MOJE Dunn's Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. Supports the preconstruction team including quantity takeoff, trade coordination and scope of work development, scope review, bid package development, schedule development, bid list creation and bid advertisement.
IT Vendor Financials & Contract Manager Deloitte Touche Tohmatsu LtdIT Vendor Financials & Contract ManagerMO$93,000–$171,000 / yearThis position requires a leader who can influence stakeholders within a matrixed organization, drive accountability with external partners, and continuously evolve vendor management capabilities to support enterprise growth and innovation. In this role, you will lead strategic IT vendor management initiatives that support the Deloitte US Firm and critical enterprise technology programs across Cyber, Product Engineering, Infrastructure, and Customer Experience.
Nurse Manager of ED All Med SearchNurse Manager of EDOverland Park, KS$44.27–$61.99 / hourThe hospital is a 340+ bed acute care facility, Johnson County's only Level II Trauma Center and Pediatric Intensive Care Unit, and holds accreditation as a Stroke and Chest Pain Center. 3 years of recent (within the last year) acute care leadership experience in the ED (charge nurse ED experience considered; however, manager level is strongly preferred in a high acuity facility).
MCTP PTOC / CIC Operations AV Technicians Core Government Services CorporationMCTP PTOC / CIC Operations AV TechniciansFort Leavenworth, KSAs a CIC Operations AV technician you manage and provide oversight of the audiovisual (AV) and video teleconferencing (VTC) for an Operations Group at the Mission Command Training Program (MCTP) at Fort Leavenworth, KS. Problem-solving and issue resolution: Serve as the primary escalation point for all Operations Group technical issues related to video and audio systems during exercises and events.
Inventory Manager Fleet FeetInventory ManagerOverland Park, KSFrom receiving merchandise and organizing stockrooms to fulfilling online orders and conducting cycle counts, you'll be the operations expert who keeps the product pipeline flowing smoothly. This role is perfect for someone who loves staying organized, thrives in fast-paced environments, and enjoys collaborating with a team to enhance both backroom operations and front-of-house execution.
Market Manager CRST The Transportation SolutionMarket ManagerKansas City, MissouriRemoteBenefits : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. If you’re a hands-on leader who thrives on solving problems, communicating effectively, coordinating complex activities, and building strong, trusted partnerships—this is the opportunity for you.
Senior Manager, Oracle SCM PwCSenior Manager, Oracle SCMKansas City, MO$124,000–$280,000 / yearExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Oracle Tech Cloud Manager Deloitte Touche Tohmatsu LtdOracle Tech Cloud ManagerKansas City, MO$134,500–$265,100 / yearExperience leading reports, integrations, conversions, and extensions (RICE) delivery for Oracle Enterprise Resource Planning (ERP) Cloud implementations, including use of the Oracle ERP Cloud build framework for RICE objects. Preferred: Experience designing or implementing artificial intelligence (AI) agents in Oracle Cloud, including Oracle AI Agent Studio, Fusion embedded agents, or Oracle Cloud Infrastructure (OCI) Generative AI services.
Store Manager - Tanger Kansas City Legends Pandora ASStore Manager - Tanger Kansas City LegendsKansas City, KS$58,000–$73,000 / yearBuild your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads. Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
Operations Advisor - Investor Reporting - Midland PNC BankOperations Advisor - Investor Reporting - MidlandOverland Park, KansasIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Operations Advisor Senior - Investor Reporting - Midland PNC BankOperations Advisor Senior - Investor Reporting - MidlandOverland Park, KansasIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.