NewGeneral Manager Zaxby'sGeneral ManagerLaGrange, GAGeneral Managers are responsible for providing guidance and leadership to their team to create a positive culture, maintain high team morale, and encourage all team members to strive for excellence. The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class.
NewAssistant Manager Zaxby'sAssistant ManagerLaGrange, GA$20–$22The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys Assistant Manager Development Plan. To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.
NewAccounting Manager JobotAccounting ManagerTyrone, GA$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Responsibilities: Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes.
NewOperation Supervisor Ryder SystemOperation SupervisorNewnan, GA$65,000Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.
NewShift Leader (Full-Time) Zaxby'sShift Leader (Full-Time)LaGrange, GA$16–$18The Shift Leader ensures their team is meeting benchmarks for success, takes care of issues with equipment, and is responsible for closing and opening tasks. The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys Shift Leader Development Plan.
NewShift Leader (Part-Time) Zaxby'sShift Leader (Part-Time)LaGrange, GA$16–$18The Shift Leader ensures their team is meeting benchmarks for success, takes care of issues with equipment, and is responsible for closing and opening tasks. The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys Shift Leader Development Plan.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritNewnan, GA$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritNewnan, GA$19.50–$20.50 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritOpelika, AL$1,050–$1,075 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
Senior Operations Manager (Warehouse Operations Manager / Logistics Senior Manager) Naviga Recruiting & Executive SearchSenior Operations Manager (Warehouse Operations Manager / Logistics Senior Manager)Newnan, GAPartnering closely with the Distribution Director, this role will focus on leading warehouse operations, developing front-line leadership, driving KPI performance, improving inventory accuracy, strengthening safety culture, and creating the operational discipline needed to support continued growth. Located within a vital southeastern logistics corridor, this thriving region offers a great quality of life and easy accessibility from many desirable surrounding suburbs, making it an ideal hub for a local leader who understands regional market dynamics.
Senior Operations Manager (Warehouse Operations Manager / Logistics Senior Manager) NavigaSenior Operations Manager (Warehouse Operations Manager / Logistics Senior Manager)Newnan, GeorgiaPartnering closely with the Distribution Director, this role will focus on leading warehouse operations, developing front-line leadership, driving KPI performance, improving inventory accuracy, strengthening safety culture, and creating the operational discipline needed to support continued growth. Located within a vital southeastern logistics corridor, this thriving region offers a great quality of life and easy accessibility from many desirable surrounding suburbs, making it an ideal hub for a local leader who understands regional market dynamics.
Manufacturing Operations Manager Compagnie de Saint-GobainManufacturing Operations ManagerPeachtree City, GAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Maintains continuous dialogue and communication with the Plant Manager as needed to keep him apprised of the status of safety, quality, production, schedules, loads, problems and opportunities available to maximize efficient operations and to enhance the overall operations of the company manufacturing operations.
NewOperations Manager Crunch Fitness - CR HoldingsOperations ManagerNewnan, GAThe company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Tennessee, Texas, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.
Sr. Operations Manager Amazon.com IncSr. Operations ManagerGAAdditional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
NewWorkforce Operations Manager (2nd Shift) IMPACT WORKFORCE SOLUTIONSWorkforce Operations Manager (2nd Shift)West Point, GAWorkforce Operations Manager (2nd Shift)Location: West Point, GA Shift: 2nd Shift (Must be flexible to support business needs across multiple shifts) Salary: DOE Position Summary The Workforce Operations Manager oversees daily production performance, employee engagement, staffing operations, quality initiatives, and continuous improvement efforts to ensure operational excellence. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.
Global IT Business Operations Manager PASA Panasonic Automotive CompanyGlobal IT Business Operations ManagerPeachtree City, GeorgiaFull timePanasonic Automotive Systems Company of America (PASA) is an industry-leading global supplier to Automotive Original Equipment Manufacturers (OEM’s) for infotainment systems and advanced connected car solutions. This role acts as the operational engine of IT, ensuring alignment between strategy, budgets, vendors, service delivery, and business outcomes across regions.
Operations Manager Quality Custom Distribution ServicesOperations ManagerOpelika, ALGolden State Foods (GSF) is one of the largest diversified suppliers in the food industry, manufacturing a range of products including sauces, dressings, condiments, syrups, and toppings for leading restaurant and retail brands. Strategic Collaboration & Communication (5%): Coordinate and lead daily/weekly/monthly management review team meetings, ensuring the presentation of key data for analysis, review, and strategic decision-making.
Residential House Operations Manager Integrea Community Mental Health SystemsResidential House Operations ManagerOpelika, ALFull timeThis role plays a key part in maintaining household routines, coordinating food and supplies, managing facility maintenance needs, and supporting residents in their daily living activities, in collaboration with the clinical and direct care teams. Position Summary: The Residential House Operations Manager is responsible for overseeing the daily operations of a mental health residential facility, ensuring a clean, safe, and supportive living environment for residents.
Operations Manager Amazon.com IncOperations ManagerGAOur Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
Operations Manager The Talbots IncOperations ManagerPeachtree City, GAMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Operations Manager KnitWell GroupOperations ManagerPeachtree City, GeorgiaMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Field Operations Manager Assa Abloy ABField Operations ManagerPeachtree City, GAThis role is responsible for end‑to‑end execution of Megadoor field work and owns field labor strategy, training and development, installer certification, subcontractor performance, safety compliance, and productivity outcomes for highly complex large‑door systems. Success Measures: Deliver incident‑free field execution by enforcing OSHA, EM‑385, military, aviation, and site‑specific safety requirements, maintaining audit‑ready documentation and corrective action closeout.
(USA) Operations Manager - Floor-1 Walmart Inc(USA) Operations Manager - Floor-1LAGRANGE, GA$84,000–$126,000 / yearMinimum Qualifications: Bachelor''s Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year''s experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year''s experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years'' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas. You'll sweep us off our feet if… You're a process visionary with an entrepreneurial heart You're a seasoned servant leader who can lead and grow a team You're ambitious, considerate and model a goal-oriented outlook You're a bold communicator who empowers a team with equal parts clarity and kindness You know how to maximize your resources to create a winning game plan You're a master at telling a story with data and inspiring a team to act on it You're invigorated by challenges and are ready to engage at Fortune 1 scale You'll make an impact by: Leveraging data - Managing your business' key metrics and propelling that information into a strategy that executes on our Customer Promise.
EHS Program Manager, Operations GoogleEHS Program Manager, OperationsLaGrange, GAAs a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Preferred qualifications: Credentials or certifications from Board of Certified Safety Professionals, NEBOSH or equivalent agencies.2 years of experience managing cross-functional or cross-team projects.
Senior Manager, Operations PharmaviteSenior Manager, OperationsOpelika, AL$140,000–$234,000 / yearHe/she will work closely with the Director, Plant Operations, and could lead a team of 2 direct reports as well as partner with other department managers and cross-functional colleagues across the Supply Chain, Quality, and R&D, to manage ~350 employees and drive real benefit to Pharmavite. Position Summary: The Senior Manager, Plant Operations is a critical leadership role for our manufacturing site, responsible for delivering against all safety, quality, productivity, and financial expectations in the two or three strategic operations departments aligned with Pharmavite's strategy, priorities, and values.
Facilities Manager, Data Center Operations Google LLCFacilities Manager, Data Center OperationsLaGrange, GALeverage subject matter expertise and experience to recommend data center design improvements to optimize equipment performance and operations for next-generation data centers. From developing and maintaining our data centers to building the next-generation of Google platforms, we make Google"s product portfolio possible.
Manager, Lab Operations WellStar Health System IncManager, Lab OperationsLagrange, GARequired Minimum Skills: Must possess the ability to communicate effectively (orally and in writing), establish and accomplish objectives, function independently and under pressure, organize work to prevent delays, demonstrate critical thinking skills, and promote collaborative problem-solving both within the department and hospital-wide. Oversees all daily functions of the laboratory /phlebotomy, including staffing, problem resolution, operational parameters, customer service, supplies, training/orientation of staff, and adherence to all regulatory requirements (CAP, CLIA, TJC, FDA and OSHA).
(USA) Senior Manager I, Operations Improvement, Facility Walmart Inc(USA) Senior Manager I, Operations Improvement, FacilityLAGRANGE, GA$116,000–$174,000 / yearBachelor's degree in Business or related field and 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area. Improve processes and drive behavior change by analyzing performance baselines, simplifying workflows, developing sustainable solutions, aligning cross-functional partners, and managing post-implementation improvements tied to metrics.
Customer Resolution Manager Airbus SECustomer Resolution ManagerPeachtree City, GAEquipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.
Practice Manager OrthoAtlantaPractice ManagerNewnan, GeorgiaProvide day-to-day supervision of practice staff, including recruitment, employee engagement, performance management, timekeeping, and conducting daily huddles and regular staff meetings. This role ensures alignment with the organization’s Mission, Vision, and Values while driving a positive patient experience and delivering high-quality care.
Restaurant Operations Management Waffle House, Inc.Restaurant Operations ManagementPeachtree City, GAUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager). Restaurant Manager: $65,000 to $85,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree).
New(USA) Asset Protection Operations Coach Wal-Mart Stores East(USA) Asset Protection Operations CoachOpelika, Alabama$65,000–$100,000 / yearBachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experienceBachelors: Business, Bachelors: Criminal Justice Primary Location. Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training,certification and/ or licensing).If applicable, acquisition of a current, state issued Certificate of EligibilityIf applicable, successful completion of criminal background check and/or firearms authorized training.
Director of Event Operations (Banquets) PCH Hotels & ResortsDirector of Event Operations (Banquets)Opelika, ALPart timeWe're seeking an experienced Director of Event Operations to lead our banquet and event operations team, overseeing the flawless execution of every event while developing exceptional leaders, driving financial performance, and creating memorable guest experiences. Partner closely with Sales, Event Management, Culinary, and Resort Leadership to maximize event revenue, support group business, enhance operational efficiency, and deliver extraordinary guest experiences.
Director of Event Operations (Banquets) PCH Hotels And ResortsDirector of Event Operations (Banquets)Opelika, ALWere seeking an experienced Director of Event Operations to lead our banquet and event operations team, overseeing the flawless execution of every event while developing exceptional leaders, driving financial performance, and creating memorable guest experiences. Partner closely with Sales, Event Management, Culinary, and Resort Leadership to maximize event revenue, support group business, enhance operational efficiency, and deliver extraordinary guest experiences.
Plant Manager Surge StaffingPlant ManagerCusseta, ALThe ideal candidate will have extensive automotive manufacturing leadership experience, strong knowledge of Lean Manufacturing and Six Sigma principles, and a proven track record managing complex production environments while achieving safety, quality, delivery, and cost objectives. This role will oversee production performance, continuous improvement efforts, workforce leadership, safety programs, and manufacturing strategy.
Operations Lead - PT At Home Group IncOperations Lead - PTNewnan, GAThe OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
Respiratory Clinical Operations Supervisor (Nights) WellStar Health System IncRespiratory Clinical Operations Supervisor (Nights)LaGrange, GAUnder the supervision of the Director/Manager of Respiratory Care, he/she is responsible for financial performance, supervising Lead Therapists, coordinating clinical department functions and based on the expanded educational knowledge and experience, directing population specific respiratory care practices that address the biological, developmental, psychosocial, and clinical needs of the patient and/or family. Required Minimum Skills: Demonstrates evidence of positive leadership abilities/interpersonal relationships including team building and problem-solving skills of above average clinical practice.
Director of Customer Experience and Billing Operations Dragonfly InternetDirector of Customer Experience and Billing OperationsOpelika, ALWe’re looking for a Director of Customer Experience & Billing Operations who thrives on building teams, creating structure, and delivering consistent, exceptional customer journeys. Dragonfly Internet is a fast growing, fiber forward internet provider on a mission to deliver blazing fast, reliable broadband to the communities we serve.
Manufacturing Manager Intertape Polymer Group IncManufacturing ManagerNewnan, GAManages the labor and capital resources to optimize the systems and methods which meet the business needs while balancing labor and expense budgets including scheduling of resources to ensure efficient operation and planned maintenance of equipment. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world.
Business Excellence Leader, Site Operations PharmaviteBusiness Excellence Leader, Site OperationsOpelika, AL$78,000–$128,000 / yearEducation: Requires a four-year college or university degree in supply chain, engineering, accounting, or chemistry/biology, or related field, or equivalent (3-5 years) operational excellence/continuous improvement relevant experience. Responsibilities: Achieves results and brings out the best in the organization by: Owns the site's continuous improvement roadmap and culture development with strong dotted-line responsibility to the site leader.
Department Leader, Operations PharmaviteDepartment Leader, OperationsOpelika, AL$80,000–$133,000 / yearModels Pharmavite's purpose, beliefs, and values for their employees by embedding the first time-right mentality to reduce operational NCCAPAs and reject/destruction costs, promoting robust root cause problem solving/CAPA development capability within their team, and meeting schedule adherence and attainment goals to deliver customer requirements. Collaborate with Production Planning, Quality Assurance, Maintenance, Distribution, HR, Tech Ops, Engineering, Planning, Operational Excellence and Receiving departments to expedite and facilitate flow of raw materials, compounds, bulk, and finished product through the department.
Area Sales & Branch Manager Garyjames Inc & AffiliatesArea Sales & Branch ManagerOpelika, ALFull timeSuccess in this role requires strong selling skills, disciplined execution, and the ability to work closely with corporate leadership and support teams. . In addition to traditional management responsibilities, this role will: Drive new business development through outside sales efforts, prospecting, cold calling, networking, and client visits.
General Manager in Training - Retail (Hogansville, GA, US, 30230) Love's Travel Stops & Country Stores IncGeneral Manager in Training - Retail (Hogansville, GA, US, 30230)Hogansville, GAWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
General Manager in Training - Retail Love's Travel Stops & Country StoresGeneral Manager in Training - RetailWest Point, GAWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. + Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Operations Shift Leader (Nights) Pharmavite LLCOperations Shift Leader (Nights)Opelika, AL$80,000–$133,000 / yearStrong communication, judgment, and escalation management-acts as a trusted point of contact during the shift, communicates clearly, responds effectively in urgent situations, and ensures the right issues are elevated at the right time. The Shift Leader partners closely with department leaders to build leadership capability, strengthen execution, and support employee retention through coaching, communication, and timely issue resolution.
Vice President of Operations Callaway Gardens Resort IncVice President of OperationsPine Mountain, GAThe Vice President of Operations functions as the strategic hospitality business leader with responsibility for all aspects of resort operations, engineering & facilities, golf, gardens operation, food & beverage, and merchandise across a 2,500-acre destination resort. The Vice President of Operations must balance strategic vision with hands-on leadership while inspiring operational excellence across a diverse portfolio of hospitality, recreational, engineering, and guest service functions.
NewINBOUND/OUTBOUND MANAGER Dollar GeneralINBOUND/OUTBOUND MANAGERNEWNAN, GeorgiaFull timeEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.
Vice President of Operations CGR Georgia LLCVice President of OperationsPine Mountain, GAPart timeThe Vice President of Operations functions as the strategic hospitality business leader with responsibility for all aspects of resort operations, engineering & facilities, golf, gardens operation, food & beverage, and merchandise across a 2,500-acre destination resort. The Vice President of Operations must balance strategic vision with hands-on leadership while inspiring operational excellence across a diverse portfolio of hospitality, recreational, engineering, and guest service functions.
Operations Team Lead PharmaviteOperations Team LeadOpelika, AL$46,000–$76,000 / yearAssist in driving root cause problem-solving with urgency and ensure team uses AM tools such as finding and fixing defects, completion of Clean, Inspect and Lubricate (CIL), and focus on Rapid Change Over (RCO) reductions. Proficient English ability; required to read/understand written instructions, manuals, and other information; to maintain a variety of written records, and train, employees in a complex process of operating procedures and manufacturing instructions.
Production Senior Manager Surge StaffingProduction Senior ManagerCusseta, ALThe General Manager will analyze production performance, develop improvement strategies, support new model launches, manage operational resources, and ensure manufacturing goals are achieved in alignment with company objectives and customer requirements. The General Manager is responsible for overseeing manufacturing operations, production performance, workforce management, inventory control, process improvement initiatives, and operational planning.