NewKitchen Manager Chicken Salad ChickKitchen ManagerNicholasville, KYChicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. Always delivering crave-able food, in a timely manner, that meets or exceeds Chicken Salad Chick Quality Requirements.
Facility Maintenance Manager (Manufacturing) Hydro-Gear Limited PartnershipFacility Maintenance Manager (Manufacturing)KYHydro-Gear is seeking a detail-oriented, results-driven Facility Maintenance Manager to lead facility-related projects while supporting ongoing manufacturing facility maintenance and operations. As the Facility Maintenance Manager, you will lead facility maintenance initiatives, manage people and vendors, and execute facility projects to maintain and improve the overall facility and grounds.
Branch Operations Supervisor - Commercial Insurance Insurance Office of AmericaBranch Operations Supervisor - Commercial InsuranceLouisville, KYRemote$60,000–$80,000 / yearFull timeAbout the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Service Center Manager I Estes Express Lines IncService Center Manager IPaducah, KYResponds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines. Complexity of the job includes responsibility for up to 60 or more employees while overseeing a diverse range of LTL operations across multiple shifts within a fast-paced environment and within various weather conditions on the dock.
General Manager - Hebron Sturm, Ruger & Co IncGeneral Manager - HebronHebron, KYYou will oversee multi-functional teams across production, quality, supply chain and maintenance while driving operational excellence, cost efficiency, and continuous improvement initiatives. Minimum 5 years of experience in a General Manager, Plant Manager or equivalent leadership role in a manufacturing setting.
Mgr, Business Analysis, Workforce Initiatives, Data & Analytics CVS Health CorpMgr, Business Analysis, Workforce Initiatives, Data & AnalyticsKY$54,300–$119,340 / yearThe successful candidate will serve as the business owner for the Workforce Initiatives data ecosystem, ensuring data quality, governance, reporting consistency, and scalability across key platforms including Workday, Applicant Tracking Systems (ATS), LearningHub, Sophia, and other enterprise technologies. CVS Health is seeking a strategic, data-driven Manager, Business Analysis, Workforce Initiatives, Data & Analytics to lead workforce intelligence and analytics initiatives that support enterprise workforce planning, talent pipeline development, program effectiveness, and business decision making.
Dispensary Manager C3 IndustriesDispensary ManagerLexington, KYC3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The Store Manager and Assistant Store Manager are responsible for driving sales performance by leading a high-performing team, delivering exceptional customer experience, and executing strategic sales initiatives.
Store Manager - Aveda Fayette Mall - Lexington, KY Estee Lauder IncStore Manager - Aveda Fayette Mall - Lexington, KYLexington, KY$53,760–$99,840 / yearThe company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr. Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
Aveda Store Manager, Mall St Matthews- Louisville, KY Estee Lauder IncAveda Store Manager, Mall St Matthews- Louisville, KYLouisville, KY$51,100–$94,900 / yearThe company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr. Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
NewDirector of Safety & Security (Mgr III - Security) Kentucky Community and Technical College SystemDirector of Safety & Security (Mgr III - Security)Florence, KYDirects activities related to campus safety, identifies relevant risks, and develops training associated with these risks to ensure a safe and secure environment for students, employees, and visitors. Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including: Exceptional health care, vision, and dental coverage for you and your family.
Landfill Environmental Manager Republic Services IncLandfill Environmental ManagerFrankfort, KYRepublic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). Regularly supervises Environmental Technicians and Specialists, including responsibility for hiring, training, mentoring, developing, scheduling, directing, managing performance and other related issues; review the work of, and is accountable for the performance of Environmental Technicians and Specialists.
Manager, Medicaid Market Research and Competitive Analysis CVS Health CorpManager, Medicaid Market Research and Competitive AnalysisKY$60,300–$132,600 / yearCollaboration: Collaborate with the Capture Director and critical business partners, including consultants (some of which might be junior level who this individual would influence and/or direct, as appropriate) to develop documents and tools for each assigned opportunity; including research reports, customer and competitor analyses, capture workshop deliverables, and other identified deliverables. The role collaborates closely and directly with capture leadership, proposal teams and consultants to ensure research is timely, strategic, and aligned with Aetna's pursuit of all Medicaid managed care contracts, including recompetes and new business.
Pharmacist - Clinical Program Manager - Specialty Pharmacy CVS Health CorpPharmacist - Clinical Program Manager - Specialty PharmacyKYRemoteUtilize market intelligence, clinical trends/projections, client requests and organic innovation to develop new and novel pharmacy care programs/products that optimize patient care and pharmacy services. You will collaborate with Trade, Pharmacy Trade Product, Specialty Operations, Account Management, Professional Practice, Prescriber Sales and other entities to ensure alignment of services, review results and identify opportunities to optimize patient, physician, and pharma relationships.
Career Services Manager Kentucky State UniversityCareer Services ManagerFrankfort, KYThe Career Services Manager supervises departmental personnel, manages program budgets and assessment activities, develops strategic partnerships with employers and community organizations, and collaborates with faculty and administrators to strengthen career preparation and post-graduation outcomes. Establishes, develops, and maintains strategic partnerships with employers, industry representatives, government agencies, nonprofit organizations, and community partners to expand internship, cooperative education, and employment opportunities.
NewTax manager CFSTax managerlouisville, KY$120,000–$150,000 / yearThis is more than a traditional tax role—you'll serve as a trusted advisor to executive leadership, helping shape key business decisions while identifying opportunities to reduce risk, improve processes, and optimize the company's tax position. If you're a collaborative CPA who enjoys solving complex challenges, building relationships, and making a meaningful impact across an organization, we'd love to speak with you.
Territory Manager AxelonTerritory ManagerOwensboro, KYProvide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.
Operations Manager in Training Mike's Express Car WashOperations Manager in TrainingLouisville, KYTeamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members. Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.
Assistant Operations Manager BlockRock South LLCAssistant Operations ManagerLouisville, KYOur long-term client, a growing company in the Louisville area, is seeking a motivated and versatile Field Assistant Operations Manager to join their team onsite and on the field. This role combines operations, sales, marketing, customer service, and administrative responsibilities — ideal for someone who thrives in a fast-paced environment and is eager to grow into a management position.
Operations Manager SP Plus CorporationOperations ManagerLouisville, KYDeliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Manager Sales Operations Verst CareersManager Sales OperationsErlanger, KentuckyMaintain accurate CRM data, including accounts, contacts, leads, opportunities, activities, pipeline metrics, and customer records; create dashboards and reports that provide leadership with clear visibility into sales activity and performance. The role partners closely with Sales, Customer Success, Marketing, and Leadership to strengthen Salesforce CRM discipline, improve pipeline visibility, support strategic initiatives, and provide data trends to drive actionable insights.
Recycling Operations Facility Manager II Radius Recycling IncRecycling Operations Facility Manager IILouisville, KYGeneral Summary: The Recycling Operations Facility Manager II (ROFMII) reports directly to the Recycling Operations District Manager (RODM), Recycling Operations General Manager (ROGM) or the Recycling Operations Regional General Manager (RORGM) and has a primary focus on driving, guiding, and influencing the support mechanisms that streamline and coordinate the overall operational effectiveness and efficiency of the assigned operations. The ROFMII focuses specifically on: overall Health & Safety and Environmental compliance; quality control; maintenance and accuracy of all material inventories; coordination of inter-yard transportation of materials; ensuring their facility's volume quotas are being met by communicating with the Commercial Group; and Continuous Improvement for the facilities, administration, and management of Production and Maintenance employees.
Manager, Operations Finance_Lexington Tempur Sealy International, IncManager, Operations Finance_LexingtonLexington, KY$120,000–$145,000 / yearUtilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. What You'll Do (Essential Duties and Responsibilities): In coordination with Operations leadership, prepare accurate and timely reporting, budgets, and forecasts for US operations (opex and capex).
IT Site Support Manager Altria Group IncIT Site Support ManagerHopkinsville, KY$119,600–$173,450 / yearWhat you will be doing: Leading site IT operations: Owning IT services supporting plant operations, including production control systems, scheduling platforms, shop-floor applications, and user-facing technologies. You'll partner across plant operations, engineering, and technology teams to solve complex challenges, improve service delivery, and advance continuous improvement initiatives that directly impact business results.
General Manager Stord WarehousingGeneral ManagerHebron, KentuckyStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Experience leading teams of 200+ people, including salaried employees, with a demonstrated history of leadership capabilities and an ability to motivate/develop teams.
Part-time Performance Manager John Gore OrganizationPart-time Performance ManagerLouisville, KentuckyThe John Gore Organization may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Overall Management It is responsible for the communication and ticketing processes to the season ticket holders, the service center, general managers, marketing and our partner.
General Manager Papa John's International IncGeneral ManagerLouisville, KYEffectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members. Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency.
Plant Manager Jsr AssociatesPlant ManagerElizabethtown, KentuckyOperational Leadership — Direct daily warehouse operations including receiving, storage, inventory control, material handling, and outbound distribution to ensure efficient support of manufacturing and customer fulfillment. Automation & Technology Management — Lead the implementation, maintenance, and continuous improvement of automated systems (e.g., conveyors, robotics, AS/RS, WMS/WCS platforms).
Assistant Manager ExpressAssistant ManagerLexington, KentuckyFull timeThe Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retailcustomers. For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Field Service Manager POST GLOVER LIFELINK INCField Service ManagerErlanger, KYFull timeROLE: Field Service Manager LOCATION: Erlanger, KY (Cincinnati, OH metro) BASE PAY: [TBD confirm before posting] What We Do For over a century, PG LifeLink has been solving power and connectivity challenges for the environments that can least afford downtime: hospitals, research labs, and data centers. The Role As Field Service Manager, you'll lead PG LifeLink's field service team, our internal technicians, coordinators, and a nationwide network of contracted service partners, ensuring every job gets done safely, on time, and to code.
Assistant Manager Dunkin' Brands Group IncAssistant ManagerLondon, KYGenerally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
Supervisor Five Star Parks & AttractionsSupervisorLouisville, KentuckyThe Supervisor position assists the Operations Managers and General Manager with real-time operations that facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country.
0.0 Performance Food Group0.0Leitchfield, KYPosition Summary: The Operations Manager Development Program is designed to immerse high-potential leaders in all facets of Distribution Center Operations, providing a comprehensive understanding of Core-Mark's supply chain model and the operational disciplines that drive service excellence, profitability, and execution of the financial plan. Through hands-on experience across all shifts and key functional areas, including Warehouse, Transportation, and Facility Operations, participants will build the leadership capabilities, operational expertise, and business acumen required to successfully lead a distribution center environment.
Process Engineer Magnera CorporationProcess EngineerAugusta, KentuckyFull timeSpecification review procedures: Coordinates production order instructions with Production Scheduler for new or existing products as a result of a new specification or change to existing specification. Works closely with the Process Engineering Manager, Operations Manager, Maintenance Manager, and manufacturing teams to recommend and justify needed equipment upgrades or modifications.
FE Metals Inspector I Radius Recycling IncFE Metals Inspector IElizabethtown, KYAbility to: sit rarely; stand and walk frequently on uneven ground and throughout the yard; lift and carry up to 50 pounds consistently; push and pull occasionally when moving materials; crouch or bend at the knees consistently to move or access materials or equipment; stoop or bend at the waist consistently to move materials; reach at arms length and overhead frequently; twist and turn at the neck and trunk continually; climb occasionally when obtaining items; manual dexterity required as the Metals Inspector will handle, grasp, and manipulate materials constantly; communicate by speech and hearing continually. Supports the Companys Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures, and controls to better relate to the business.
PART TIME CDL SHUTTLE DRIVER ABM Industries IncPART TIME CDL SHUTTLE DRIVERLouisville, KYEnsure the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e• wheelchair lifts and tie-downs). With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
CDL YARD DOG SHIFTER ABM Industries IncCDL YARD DOG SHIFTERLouisville, KYWith over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
NewMortgage Closing Manager First Bank OnlineMortgage Closing ManagerBowling Green, KYRemoteInterface professionally with title companies, clients, real estate agents, mortgage loan officers, and mortgage lenders to ensure a successful close. Ensure future salability and quality control of residential mortgage loans and refinances by adhering to all lender underwriting guidelines and federal and state regulations.
NewAutomotive Assistant Store Manager Meineke Car Care CentersAutomotive Assistant Store ManagerElizabethtown, KYWhether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
Assistant Manager Foot Locker IncAssistant ManagerLouisville, KYOverview Overview The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. Teamwork & Leadership • Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
NWC MV & LV Product Manager NA Prysmian SpANWC MV & LV Product Manager NAHighland Heights, KYThe Industrial and Specialty segment is comprised of application-specific cables for uses such as electrical power generation (traditional fuels, alternative and renewable sources, and distributed generation), the oil, gas and petrochemical industries, mining, industrial automation, marine, military and aerospace applications, power applications in the telecommunications industry, and other key industrial segments. Situation Summary: Prysmian, with local headquarters in Highland Heights, Kentucky, is a leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products for the communications, energy, industrial and specialty markets.
Product Manager Prysmian S.P.A.Product ManagerHighland Heights, KYThe Industrial and Specialty segment is comprised of application-specific cables for uses such as electrical power generation (traditional fuels, alternative and renewable sources, and distributed generation), the oil, gas and petrochemical industries, mining, industrial automation, marine, military and aerospace applications, power applications in the telecommunications industry, and other key industrial segments. Prysmian, with local headquarters in Highland Heights, Kentucky, is a leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products for the communications, energy, industrial and specialty markets.
School to Work- Operations Cummins IncSchool to Work- OperationsFlorence, KYCummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The position supports operational objectives through data analysis, process improvement initiatives, and cross-functional collaboration while leveraging Microsoft Office tools to drive informed decision-making.
Strategic Change & Transformation Manager Deloitte Touche Tohmatsu LtdStrategic Change & Transformation ManagerLouisville, KY$118,700–$218,600 / yearWork You'll Do: As a Finance Transformation Strategic Change Manager, Strategy, Growth, and Transformation, you will: Design, develop, and manage execution of fit-for-purpose change management strategies and plans for our large-scale program and other Finance Transformation initiatives, with a focus on accelerating ROI and reducing adoption risk. In this role, you will design and lead change strategies that engage, inspire, and motivate people to embrace the cultural and behavioral shifts created by our large-scale Finance Transformation program enabling a human-led, AI-powered finance ecosystem as well as other strategic Finance initiatives.
Area Sales Manager AJS HotelsArea Sales ManagerLouisville, KYSignificant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations. Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing.
NewDepartment Manager - The Outlet Shoppes of the Bluegrass - Simpsonville, KY H & M Hennes & Mauritz ABDepartment Manager - The Outlet Shoppes of the Bluegrass - Simpsonville, KYSimpsonville, KY$23.56–$27.09 / hourSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
Human Resources Manager Dorman Products IncHuman Resources ManagerLouisville, KYThe successful candidate is a hands-on HR leader who can effectively navigate the plant floor, build credibility with employees and leaders, leverage workforce data to inform decisions, lead cross-functional projects, and provide thoughtful coaching and guidance through complex people and business challenges. The Human Resources Manager acts as a trusted advisor to business leaders, fostering a strong partnership between Corporate HR and local operations to translate business objectives into people strategies, ensure consistent HR practices, and deliver measurable business value.
NewStore Manager - Outlet Shoppes at the Bluegrass - Simpsonville, KY H & M Hennes & Mauritz ABStore Manager - Outlet Shoppes at the Bluegrass - Simpsonville, KYSimpsonville, KY$67,400–$77,480 / yearSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store. Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products.
Assistant Manager City BarbequeAssistant ManagerLexington, Kentucky$20–$23Managing Front of House teammate work-group/work area, including facility needs, staffing levels, FOH-affected rollouts, and writing/delivering FOH performance reviews. Coordinating HR/Payroll functions at the joint level, including ensuring that employees are paid properly, status changes are submitted and teammates receive appropriate benefits.
Service Manager PowersService ManagerRadcliff, Kentucky$45,000–$55,000 / yearPOSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit by assisting the Store Manager. At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
Account Manager - Printing & Packaging Multi-Color CorpAccount Manager - Printing & Packagingmelbourne, KYOwn and execute the account plan, bringing customer and MCC priorities into alignmentManage revenue and growth targets and continuously seek out efficiency opportunities to improve profitabilityWork with pricing, operations, and supply chain to model capacity, substrate supply, and multi-plant allocationKeep in tune with active supply agreements; lead pricing and volume discussions supporting contract renewalsGrow the account through new and incremental volume, seeking out opportunities to sell in MCC-innovation and earn share from competitorsTrack substrate and inventory positions, and monitor market and competitor activity that affects the account. Lead day-to-day commercial contact for assigned accounts across procurement, R&D, and brand teamsBuild deep, multi-level relationships with decision-makers and influencers to identify growth targets and protect shareManage customer expectations and offer clear communication around timing and capacity; flag issues early and drive them to resolutionRun point on quality issues, trials, and escalations, pulling in the right internal teams to thoroughly solveServe as the voice of the customer inside MCC, and represent MCC in customer touchpoints and quarterly business reviews.