CONTRACTOR OPERATIONS MANAGER Kay and Associates, Inc.CONTRACTOR OPERATIONS MANAGERKey West, FLProvide complete understanding of the requirements to Release Aircraft Safe for Flight, monitor maintenance SCIR documentation via the NALCOMIS/OOMA system, review Aircraft Weight and Balance forms for accuracy, direct scheduled/unscheduled maintenance actions to meet operational tasking identified by the government/flight schedule, ensure brief to aircrew prior to Functional Check Flights (FCF), review aircrew documentation of aircraft FCF performance, authorize cannibalization, coordinate Depot Level Inspection/Repair actions, assign workload priorities, manage awaiting maintenance and material status, manage T/M/S Aircraft configuration, screen, liaison with Quality Assurance, notify Govt. Provide in-depth working knowledge of the CNAFINST 4790.2 Series and all applicable T/M/S technical publications which apply to applicable T/M/S specific aircraft as well have a working knowledge of the Special Inspections, Technical Directives, Aircraft Configuration requirements for flight operations.
Assistant Operations Manager Surterra Holdings IncAssistant Operations ManagerKey West, FLConducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies. The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerKey West, FL$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Assistant Operations Manager Live ParallelAssistant Operations ManagerKey West, FLConducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies. The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment.
Operations Front Office Manager Homma TalentOperations Front Office ManagerKey West, FloridaThis role is key to ensuring that guest check-ins, check-outs, and other front office services run smoothly while also ensuring operations from different departments such as F&B, Maintenance, Housekeeping are running smoothly. Maximize room revenue and occupancy by analyzing daily reports, monitoring rates, and maintaining oversight of the daily house count.
Operations Housekeeping Manager Homma TalentOperations Housekeeping ManagerKey West, FloridaGuest Service Excellence: Respond promptly and professionally to guest requests, concerns, complaints, and accidents reported through various channels, including reservations, comment cards, letters, and phone calls. Guest-Centric Attitude: Cultivate an atmosphere where employees consistently display attentiveness, friendliness, helpfulness, and courtesy to all guests, managers, and fellow team members.
Manager, ADESA Special Operations - Keys Carvana CoManager, ADESA Special Operations - KeysFLThe ADESA Special Ops (ASO) team is looking for an experienced, strategic Manager to lead a team of functional experts focused on supporting and executing key, strategic ADESA initiatives within our auction locations across the country. Minimum of 7 years in a leadership role, with experience leading cross-functional teams and managing high-impact projects, preferably in field operations or change management environment.
Operations Specialist Waste Management IncOperations SpecialistKey West, FLWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy‑duty natural gas truck fleet in the industry in North America.
Branch Operations Supervisor - Commercial Insurance Insurance Office of AmericaBranch Operations Supervisor - Commercial InsuranceKey West, FLRemote$60,000–$80,000 / yearFull timeAbout the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Emerging Store Manager Walgreen CoEmerging Store ManagerFL$45,000–$71,550 / yearBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Overnight Manager Davidson Hospitality GroupOvernight ManagerKey West, FloridaA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. The Overnight Manager provides hands-on leadership throughout the shift, assisting both guests and team members as needed while maintaining a safe, secure, and welcoming environment and ensuring the property is prepared for a successful start to each new day.
Overnight Manager Key West CollectionOvernight ManagerKey West, FloridaFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. The Overnight Manager provides hands-on leadership throughout the shift, assisting both guests and team members as needed while maintaining a safe, secure, and welcoming environment and ensuring the property is prepared for a successful start to each new day.
Restaurant - FOH Manager - Key West International Airport Master ConcessionairRestaurant - FOH Manager - Key West International AirportKey West, FLFull timeThis may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Specialty areas of focus may be designated to an MCA Manager such as Bar Manager, Market Manager, Commissary Manager, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations.
Logistics Manager - Key West, FL Cambridge International Systems, Inc.Logistics Manager - Key West, FLKey West, FLDesigns and analyzes the logistics processes and operational solutions used in distributing goods; identifies and evaluates the effectiveness of all aspects of methods of distribution with the goal of improving operational efficiency advises management on logistics topics; and proposes logistics solutions. Six Years of logistics Experience with practical experience in various Asset Management Systems, Integrated Logistics System-Supply (ILS-S) and Defense Property Accountability System functions to include a min of four years' experience as a Supply Liaison/technician.
Logistics Manager – Key West, FL Cambridge International Systems IncLogistics Manager – Key West, FLKey West, FLFull timeDesigns and analyzes the logistics processes and operational solutions used in distributing goods; identifies and evaluates the effectiveness of all aspects of methods of distribution with the goal of improving operational efficiency advises management on logistics topics; and proposes logistics solutions. Six Years of logistics Experience with practical experience in various Asset Management Systems, Integrated Logistics System-Supply (ILS-S) and Defense Property Accountability System functions to include a min of four years’ experience as a Supply Liaison/technician.
Engineering /Maintenance Manager - Casa Marina Key West, A Curio Collection by Hilton Hilton Worldwide Holdings IncEngineering /Maintenance Manager - Casa Marina Key West, A Curio Collection by HiltonKey West, FLNestled along the southern edge of the island overlooking more than 1,100 feet of private beach, this historic hotel complexed with Casa Marina has 311 rooms, 4 food and beverage outlets, and over 11,000 square feet of banquet space. As an Engineering Manager, you're not just overseeing physical building and systems maintenance and repairs - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Assistant Pharmacy Manager Publix Super Markets IncAssistant Pharmacy ManagerKey West, FLprovide best-in-class pharmacy service to patients, empower staff in providing value and service through counseling, building personalized relationships, promoting customer loyalty, offering pharmacist led clinical services to improve health and wellness and preventative care through services available at Publix. As an Assistant Pharmacy Manager, you will: be dedicated to the overall pharmacy department success, by executing strategy, motivating and inspiring staff as the pharmacist-on-duty, setting priorities to maximize contribution, seeking feedback and developmental opportunities for advancement while in the absence of the Pharmacy Manager.
Site Manager (Southeast/Florida) SaalexSite Manager (Southeast/Florida)Key West, Florida$120,000–$185,000 / yearWe are seeking a Site Manager responsible for managing the activities at training sites supporting the Naval Surface Warfare Center, Corona Division for the Navy Integrated Training Environment program ensuring Fleet readiness and operational excellence. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services.
Restaurant General Manager Sunset Key CottagesRestaurant General ManagerKey West, FloridaLatitudes, on Sunset Key, is seeking an experienced and passionate Fine Dining General Manager to join our team. The Restaurant General Manager will manage the overall operations of the restaurant, focusing on customer satisfaction, staff development, and financial performance.
Manager - Housekeeping Hilton Worldwide Holdings IncManager - HousekeepingKey West, FLAs a Housekeeping Manager, you're not just overseeing daily housekeeping operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Food & Beverage Outlets Manager EOS Hospitality LLCFood & Beverage Outlets ManagerKey West, FLManage ambiance of environment by walking around, surveying area from the guest perspective to ensure all guest spaces maintain appropriate atmosphere such as proper lighting, music volume, cleanliness, decorations (i.e. candles lit, plants looking healthy, pillows fluffed). Work with F&B team on daily pre-meals/stand-up meetings, developing topics to discuss such as operational focuses, safety issues, in-house VIPs, specials, food and beverage education, guest feedback, etc.
Historical Boutique Hotel General Manager (Relocation Savannah, GA) Haake RecruitingHistorical Boutique Hotel General Manager (Relocation Savannah, GA)Key West, FloridaWe are seeking a highly personable, hands-on Hotel General Manager to relocate and take the helm of our stunning luxury boutique hotel located in a vibrant historic district. Prior leadership experience in a small, luxury boutique hotel setting, demonstrating the flexibility and hands-on approach needed to run a tight-knit team.
Food & Beverage Outlets Manager EOS Hospitality HB Employee LLCFood & Beverage Outlets ManagerKey West, FL$85,000 / yearPart timeManage ambiance of environment by walking around, surveying area from the guest perspective to ensure all guest spaces maintain appropriate atmosphere such as proper lighting, music volume, cleanliness, decorations (i.e. candles lit, plants looking healthy, pillows fluffed). Work with F&B team on daily pre-meals/stand-up meetings, developing topics to discuss such as operational focuses, safety issues, in-house VIPs, specials, food and beverage education, guest feedback, etc.
Front Office Manager Davidson Hospitality GroupFront Office ManagerKey West, FloridaA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Featuring spacious rooms and private villas, four resort-style pools, and vibrant dining, the property blends laid-back luxury with a strong, guest-focused culture-making it an ideal setting for hospitality professionals looking to grow in a dynamic resort environment.
Branch Manager Airgas IncBranch ManagerKey West, FLThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Assistant Project Manager STO Building GroupAssistant Project ManagerKey West, FLASSISTANT PROJECT MANAGER JOB DESCRIPTION SUMMARY The basic function of the Assistant Project Manager is to assist the Project Manager with administering, directing, and coordinating the functions of the field supervisory personnel of the operations division. Maintaining project meeting minutes and distribution Reporting project progress to the Project Manager Basic estimating, take‐offs, solicit quotes.
Store Assistant Manager Circle K StoresStore Assistant ManagerKey West, FloridaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising.
Retail Territory Manager Mondelez International IncRetail Territory ManagerKey West, FL$56,200–$77,275 / yearWe have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country. You will: Hit the Numbers: Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts by utilizing retail selling methodologies and executing customer plans.
bealls Assistant Store Manager (ASM) beallsbealls Assistant Store Manager (ASM)Big Pine Key, FLIf you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”.
Hotel General Manager American Cruise Lines, Inc.Hotel General ManagerKey West, FLThe Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season.
Automotive Detail Manager Keys Auto Center Warren Henry Auto GroupAutomotive Detail Manager Keys Auto CenterKey West, FLThe Detail Manager's responsible for overseeing all vehicle reconditioning, cleaning, presentation, and inventory photography processes across new/used vehicle and service departments. Monitor and manage vehicles in waiting for detail, work in progress, units pending photography and completed units ready for front line or delivery.
Housekeeping Manager Parrot Key Hotel & VillasHousekeeping ManagerKey West, FloridaFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Featuring spacious rooms and private villas, four resort-style pools, and vibrant dining, the property blends laid-back luxury with a strong, guest-focused culture—making it an ideal setting for hospitality professionals looking to grow in a dynamic resort environment.
Housekeeping Manager Davidson Hospitality GroupHousekeeping ManagerKey West, FloridaA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Featuring spacious rooms and private villas, four resort-style pools, and vibrant dining, the property blends laid-back luxury with a strong, guest-focused culture-making it an ideal setting for hospitality professionals looking to grow in a dynamic resort environment.
Pharmacy Manager - Sign-On Bonus and Relocation Available Walgreen CoPharmacy Manager - Sign-On Bonus and Relocation AvailableFL$5,565–$6,438.60 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
IT Configuration Manager ManTech International CorpIT Configuration ManagerKey West, FLGuide J6 Branch SMEs and requestors through structured technical evaluations, capturing key concerns, risks, and driving consensus to a formal TWG vote. Validate that requests represent "fully formed ideas" and assist customers in translating ITSM ticket data into official TWG Request Forms.
Guest Services Manager The CapitanaGuest Services ManagerKey West, Florida2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the guest services, front desk, housekeeping, or related professional area. This is a great opportunity to be part of an organization that believes our team members are our most important resource and therefore takes great pride in individuals that help us achieve our resorts mission.
NewFood Services Manager Conch Fritter Stand (Full Time, 40 hrs) Tropical Shell & Gifts Historic Tours of AmericaFood Services Manager Conch Fritter Stand (Full Time, 40 hrs) Tropical Shell & GiftsKey West, FLAssist the manager with the day-to-day operations, this includes, but is not limited to, follow established procedures for opening and closing the store, and ensuring that the store is properly staffed. Train and monitor workers in food preparation, serving techniques, sanitation, and safety procedures to ensure that proper procedures are followed.
F&B Manager in Key West, Florida | Careers at Blue Flamingo Resort Key West Blue Flamingo Resort Key WestF&B Manager in Key West, Florida | Careers at Blue Flamingo Resort Key WestKey West, FLHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
F&B Manager Blue Flamingo Resort Key WestF&B ManagerKey West, FloridaFull timeCompensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.
Guest Services Manager Sunset Key CottagesGuest Services ManagerKey West, Florida2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the guest services, front desk, housekeeping, or related professional area. This is a great opportunity to be part of an organization that believes our team members are our most important resource and therefore takes great pride in individuals that help us achieve our resorts mission.
Reservations Manager Homma TalentReservations ManagerKey West, FloridaThe Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance, revenue growth, and team development. Lead daily stand-up meetings with agents to address questions, discuss incentives, and allocate tasks.
Store Assistant Manager Circle K Stores IncStore Assistant ManagerFLYoure good atLeading a team of employeesmanagementRecruiting interviewing and hiringDelegation and follow-upTeaching and motivating othersPlanning and organizingCommunicating your plans and ideasCash-handling and bookkeepingProblem solvingAdvocating and empathizingSafety and Security Great if you haveRetail experienceSupervisor or management experienceRecruitinghiringinterviewing skillsExperience handling foodHigh SchoolCollege DegreesPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2701707 1109 Overseas Hwy Big Coppitt Key Florida 33040Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypeFull timeAssistant ManagerWe want you to join our team as an Assistant Manager.
Field HVAC Project Manager Commercial & Construction Rocket CoolingField HVAC Project Manager Commercial & ConstructionKey West, FL$70,000–$140,000If so, Sub-Zero in Key West is growing—and we're looking for a Field HVAC Project Manager to lead our commercial and construction work in the field. Our construction and commercial pipeline continues to grow, with projects ranging from multi-family developments to large-scale commercial and hospitality jobs.
F&B Manager Highgate Hotels LPF&B ManagerKey West, FLHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Luxury Transient Sales Manager - Hotel, Hiring Bonus Noble House Hotels & Resorts IncLuxury Transient Sales Manager - Hotel, Hiring BonusFLComprised of more than 30 hotels and resorts, the Napa Valley Wine Train, 88 dining outlets, spas, marinas and private residences, Noble House embodies the true spirit of hospitality and embraces a genuine curiosity for new places, culture and cuisine. Demonstrated success in exceeding revenue targets, negotiating strategic partnerships, and cultivating long-term client relationships while delivering exceptional guest experiences and maximizing ADR and RevPAR performance.
Food and Beverage Manager Homma TalentFood and Beverage ManagerKey West, FloridaThe F&B Outlet Manager is responsible for coordinating, supervising and directing all aspects of our F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
NewConstruction Project Manager STO Building GroupConstruction Project ManagerKey West, FLAjax Building Company, part of the STO Building Group, is seeking a driven Project Manager to lead the planning and execution of complex construction projects from preconstruction through closeout. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization.
Helper Residential Waste Management IncHelper ResidentialKey West, FLWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing-including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing-in accordance with government regulations and company policies.
Hotel Maintenance Technician - Eastern Region American Cruise LinesHotel Maintenance Technician - Eastern RegionKey West, FloridaHotel Maintenance Technician - Eastern Region The Hotel Maintenance Technician is a skilled craftsman that is responsible for maintaining the furniture, fixtures, and facility for interior hotel spaces onboard American Cruise Lines’ ships. The Technician is required to hang wallpaper, install carpet, install tile, repair/install wood trim and moldings, and other general carpentry tasks.
Key Accounts Program Manager- Workers’ Compensation – Transportation Insurance Office of AmericaKey Accounts Program Manager- Workers’ Compensation – TransportationKey West, FLRemote$95,000–$135,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts.