The Customer Advocacy Manager II interfaces with inter/intra department personnel at many levels of the organization, including all MVW Corporate departments and resort sites, off-site offices, owners, customers, partners, and exchange company. As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives.