NewField Operations Manager Ecolab Inc.Field Operations ManagerNewburgh, NY$77,900–$117,000 / yearAs a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction.
Sales and Operations Management Trainee PenskeSales and Operations Management TraineeMontgomery, NYFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
NewLead Technician Summit School ServicesLead TechnicianNewburgh, NY$35–$38 / hourYou’ll handle advanced diagnostics and repairs on medium/heavy vehicles, oversee inspection readiness (DVIR, DOT/state), and guide technicians through preventive maintenance cycles so routes leave safe and on time. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
Maintenance Lead Medline IndustriesMaintenance LeadMontgomery, NY$35.50–$51.50 / hourFull timeAt least 5 years of experience repairing any (3) or more of the following heavy machinery: stamping presses, brake presses, laser cutters, robotic welders, overhead cranes, and hi-los, as well as experience facilitating PM programs, implementing safety initiatives, and educating operators on machine maintenance and safety. Follow appropriate safety procedures such as Lock Out/Tag Out, Arc Flash, etc. and use Personal Protective Equipment (PPE) while maintaining equipment, and ensure a safe work environment by eliminating potential equipment safety hazards.
NewCHP Process Lead Liberty CokeCHP Process LeadElmsford, NYExperience with safely operating and troubleshooting process equipment such as pumps, compressors, heat exchangers, separators etc., as well as process instrumentation including level, pressure, and temperature transmitters, flow meters, and gas analyzers is preferred. At Liberty Coca-Cola Beverages LLC, we're committed to creating a workplace that reflects the vibrant communities we serve; where every associate feels valued, supported, and inspired to grow.
NewLicensed Assistant Salon Manager Sport ClipsLicensed Assistant Salon ManagerPequannock, NJ$28–$36 / hourSport Clips Haircuts of Wayne is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. See Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewPayer Contracting Administrator Greenlife Healthcare StaffingPayer Contracting AdministratorNew Paltz, NYGreenlife Healthcare Staffing is currently seeking a Payer Contracting Administrator to fill an opening within a non-profit organization that operates a network of federally qualified health centers focused on ensuring access to healthcare for all. Impactful Work: Contribute to a mission-driven non-profit organization dedicated to improving patient outcomes and ensuring healthcare access for all through effective payer contracting and revenue cycle management.
Associate Director, Strategy & Operations, Genetic Medicines Regeneron Pharmaceuticals IncAssociate Director, Strategy & Operations, Genetic MedicinesNY$157,200–$256,600 / yearThis role is both strategic and tactical and requires an agile problem solver with strong planning ability, interpersonal and communication skills, along with scientific and business acumen to work across the RGM CDU and with our partners to advance strategic planning and team communication. Developing and delivering high-impact presentations for the Head of the RGM CDU, covering key departmental topics such as pipeline progress, strategic issues, RGM overviews for external collaborators, financial performance updates, and organizational changes.
Regional Chartering & Voyage Operations Lead - West (Castrol) BP PlcRegional Chartering & Voyage Operations Lead - West (Castrol)Wayne, NJSkills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more}. We value people who stay calm in fast‑moving situations, who can navigate disruption without losing sight of safety or service, and who build strong working relationships with terminals, barge operators, brokers, and service providers.
Operations Lead - Westchester Alo LLCOperations Lead - WestchesterWhite Plains, NY$19–$23 / hourTo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have openavailability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Operations Lead - Greenwich Alo LLCOperations Lead - GreenwichGreenwich, CTTo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Operations Lead - PT At Home Group IncOperations Lead - PTPoughkeepsie, NY$16–$18.89 / hourThe OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
Stockroom Operations Lead - UGG Deckers Outdoor CorpStockroom Operations Lead - UGGParamus, NJWhen working on the sales floor, provide the best possible customer service in accordance with our Service Training Program, greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.
Operations Lead | Butler, NJ · $90,000–$120,000 BhiredOperations Lead | Butler, NJ · $90,000–$120,000Butler, New JerseyAbout the Role A fast-moving company is looking for an Operations Lead to serve as the connective tissue between leadership and execution — keeping projects on track, removing blockers, and ensuring nothing falls through the cracks. Coordinate and track cross-functional operational projects, maintaining timelines, deliverables, and ownership.
Environmental Operations Lead Jones Lang LaSalle IncEnvironmental Operations LeadNY$120,000–$140,000 / yearCollect, report, and track environmental monitoring at relevant locations; complete and maintain facility operating records; conduct storm water compliance inspections, sampling, reporting, and training in accordance with State Pollutant Discharge Elimination System (SPEDES) Permit, Storm Water Pollution Prevention Plans (SWPPP), and Industrial Storm Water General Permit (ISWGP) provisions. What your day-to-day will look like: Provide leadership, expertise, and direction for IWTP plant operations; supervise staff performing general operations activities and handling customer issues or complaints; prioritize tasks, schedule and assign maintenance requests, ensure work completion on schedule, and establish clear performance expectations.
Operations Lead - Willowbrook Mall Alo LLCOperations Lead - Willowbrook MallWayne, NJ$19–$23 / hourAll employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
NewBranch Operations Lead - Wappingers Falls, NY JPMorgan Chase & CoBranch Operations Lead - Wappingers Falls, NYNYChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Lead Trading Systems Engineer (USA) Trexquant InvestmentLead Trading Systems Engineer (USA)Stamford, CTThis role involves architecting and building scalable, low-latency systems in Linux environments, collaborating closely with quantitative researchers & engineers, and driving next-generation simulation and execution platforms. Collaborate with quantitative researchers and cross-functional teams to ensure the platform accurately models market dynamics, transaction costs, and execution behavior while aligning technical initiatives with a long-term infrastructure roadmap.
Lead Continuous Improvement Analyst Chromalloy Gas Turbine LLCLead Continuous Improvement AnalystOrangeburg, NYChromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations. Demonstrated success deploying Lean and Six Sigma tools such as Value Stream Mapping, Kaizen facilitation, cellular flow, SMED, process flow mapping, Kanban, Hoshin, visual controls, and 6S.
Team Lead, Reinsurance Operations Swiss Re LtdTeam Lead, Reinsurance OperationsArmonk, NY$80,000–$120,000 / yearThe specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. We work end-to-end across functions and locations, bringing structure, curiosity, and a practical focus on simplifying processes and delivering great service to our stakeholders.
Warehouse Operations Lead - 1st Shift Cardinal Health IncWarehouse Operations Lead - 1st ShiftNY$24–$32 / hourp>The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Senior Enterprise Operations Engineer - Technical Productions Lead Mastercard IncSenior Enterprise Operations Engineer - Technical Productions LeadPurchase, NY$110,000–$187,000 / yearAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Lead - Application Support & Operations Orion Systems Integrators LLCLead - Application Support & OperationsMontvale, NJWe work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.
Lead Dental Front Desk Operations Coordinator (Dental req'd) Cassandra Dentique LLCLead Dental Front Desk Operations Coordinator (Dental req'd)Paramus, NJThis role works closely with the Insurance Coordinator and other department leads to ensure clinical and administrative operations remain aligned, productive, and patient-centered. The Lead Front Desk Coordinator is a working leadership role responsible for executing daily front desk responsibilities while overseeing the performance and efficiency of all front desk operations.
Lead Cloud Operations Engineer Mastercard IncLead Cloud Operations EngineerPurchase, NYAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. Advance level understanding of Cloud Platforms, DevOps process, CI/CD platforms, Kubernetes, Cloud Networking, IPAM and Policy Management, PCI and audit process, Cloud Security and Cloud Security Posture Manangement.
NewBilingual Team Lead – Fulfillment Operations ProStaff SolutionsBilingual Team Lead – Fulfillment OperationsMahwah, New JerseyProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. We are seeking a motivated and experienced Bilingual Team Lead to oversee daily fulfillment center operations in a fast-paced logistics environment in Mahwah, NJ 07495.
Pharmacy Operations Team Lead Walmart IncPharmacy Operations Team LeadMiddletown, NYThey are responsible for inputting and processing prescriptions, supporting patients with product information, and providing customer service in our store pharmacies. Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health needs.
Operations Manager, Ground Operations Veho Tech IncOperations Manager, Ground OperationsYonkers, NY$90,000–$105,000 / yearLead efforts to significantly impact efficiencies and scalability in WH operations (i.e. automated sortation implementation) as well as managing increased complexity at the market level (hub to spoke, master sort facilities, high volume facilities). Role Summary: As the site leader, the Operations Manager, you will play a vital role in the overall success of the warehouse facility by leading employee activity to achieve performance goals.
SVP, Head of Investment Operations & Process Excellence Sompo International Holdings LimitedSVP, Head of Investment Operations & Process ExcellencePurchase, NY$210,000–$230,000 / yearReporting to the Global Treasurer and a trusted advisor to the Global Treasurer, Chief Investment Officer, investment professionals, and regional Treasurers, the incumbent will oversee Investment Operations and develop a road map to streamline the end-to-end Treasury and Investment operations process. Influence without Authority: Builds trust and partnerships through clear communication across regions, functions, and senior leadership, influencing outcomes through credibility, insight and shared accountability.
Senior Manager Clinical Imaging Operations Regeneron Pharmaceuticals IncSenior Manager Clinical Imaging OperationsTarrytown, NY$150,500–$245,500 / yearYou should expect to work closely with our imaging vendor partners, the clinical operations function, the data management function, external clinical research organizations (CROs), and clinical sites to ensure the successful completion of startup activities, ongoing execution, and close-out of clinical studies. As a Clinical Imaging Operations Lead, you will have a leading role in the design and execution of key strategic and operational aspects of complex early and late phase clinical trials across multiple therapeutic areas, where imaging is a primary or key endpoint.
Manager LCoE Training Operations Regeneron Pharmaceuticals IncManager LCoE Training OperationsNY$114,800–$187,400 / yearA typical day in this role looks like: Lead Training Business Partners and designers to develop and maintain project scope, timelines & deliverables on moderately complex projects. Manager, Training Operations leads development and deployment of LCoE (Learning Center of Excellence) supported Learning projects from in-take, tracking and reporting to close-out.
Overnight Inbound Operations Team Leader Target CorpOvernight Inbound Operations Team LeaderPoughkeepsie, NY$24.50–$26.50 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Director of Food Service & Operations The Salvation Army Eastern TerritoryDirector of Food Service & OperationsSuffern, New YorkFull timeThis position combines operational management, culinary leadership, regulatory compliance, staff supervision, and customer service into a single role responsible for the efficient delivery of meal services to cadets, officers, employees, and guests. Minimum five (5) years of progressively responsible leadership experience in food service, hospitality, institutional dining, higher education dining, healthcare dining, conference center operations, or a comparable environment.
Delivery Operations Leader - Quantum Strategic Partnerships International Business Machines CorpDelivery Operations Leader - Quantum Strategic PartnershipsNYWith a worldwide network of Fortune 500 companies, academic institutions, researchers, educators, and enthusiasts, we are committed to driving innovation for our partners in the IBM Quantum Network and the Qiskit Community. The Quantum Innovation Centers (QICs) are a large subset of premium partners with efforts across the four ecosystem pillars: Quantum as a Tool, Workforce and Education, Research, and Ecosystem Development.
Financial Systems BI Manager - Reporting & Operations BDO USA PCFinancial Systems BI Manager - Reporting & OperationsCT$120,000–$140,000 / yearJob Summary: The Financial Systems BI Manager - Reporting & Operations - is responsible for managing the business administration, reliability, and continuous improvement of the firm's reporting platforms with a focus on actuals reporting, dashboards, controls, governance, and financial system processes that support the firm's reporting. In this role, the manager has strong communication skills and must interact regularly and comfortably across various departments, speaking in business acumen with the business field with the ability to effectively translate to technical acumen with IT teams and cross functional Management teams.
Executive Director- Enterprise Real Estate Operations American Water Resources AssociationExecutive Director- Enterprise Real Estate OperationsRye, NY$240,000–$250,000 / yearThe Executive Director, Enterprise Real Estate Operations is responsible for the strategic leadership and operational oversight of an enterprise portfolio of clinical, research, logistics, retail, and corporate facilities for a mission-driven nonprofit organization. Enterprise Facilities Operations: Lead the day-to-day operations of a national portfolio of facilities, including clinical laboratories, research laboratories, warehouse and logistics centers, retail and donor-facing sites, and corporate office locations.
Executive Director- Enterprise Real Estate Operations New York Blood Center IncExecutive Director- Enterprise Real Estate OperationsRye, New YorkFull timeResponsibilities: The Executive Director, Enterprise Real Estate Operations is responsible for the strategic leadership and operational oversight of an enterprise portfolio of clinical, research, logistics, retail, and corporate facilities for a mission-driven nonprofit organization. Overview: Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners.
Executive Director Enterprise Real Estate Operations New York Blood CenterExecutive Director Enterprise Real Estate OperationsRye, NYThe Executive Director, Enterprise Real Estate Operations is responsible for the strategic leadership and operational oversight of an enterprise portfolio of clinical, research, logistics, retail, and corporate facilities for a mission-driven nonprofit organization. Enterprise Facilities Operations: Lead the day-to-day operations of a national portfolio of facilities, including clinical laboratories, research laboratories, warehouse and logistics centers, retail and donor-facing sites, and corporate office locations.
Director of Financial Operations ConsultNetDirector of Financial OperationsWhite Plains, NYLearn more at www.consultnet.com . For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact.
NewDirector of Food Service & Operations The Salvation Army USADirector of Food Service & OperationsNYThis position combines operational management, culinary leadership, regulatory compliance, staff supervision, and customer service into a single role responsible for the efficient delivery of meal services to cadets, officers, employees, and guests. Minimum five (5) years of progressively responsible leadership experience in food service, hospitality, institutional dining, higher education dining, healthcare dining, conference center operations, or a comparable environment.
NewSystem Operator II - Tolling Operations WSP Global IncSystem Operator II - Tolling OperationsHawthorne, NYReceive and respond to notice of roadwork, highway incidents, special event information, incidents and/or situations affecting the Department, requests for assistance (NYSDOT and other), or reports regarding the malfunction or concern for any State-owned equipment, infrastructure or asset. Inquiry responses may involve email transmittal''s, telephone conversations, providing supporting data for evaluation and use by the State, preparation of reports, accommodation of visitors, providing tours at the center, and meetings at locations away from the TMCs.
Retail Operations Associate Dick's Sporting Goods IncRetail Operations AssociateWest Nyack, NY$16–$23 / hourEnsure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
20105 - Retail Operations Associate Dick's Sporting Goods Inc20105 - Retail Operations AssociateMiddletown, NYHere are the traits we look for in our store teammates: • Ensures Accountability • Customer-Focus • Collaborative • Instills Trust • Decision-Quality/Decision-Making Abilities • Action-Oriented. • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
NewSales Operations Manager- US & Canada Swiss Re LtdSales Operations Manager- US & CanadaArmonk, NY$108,000–$162,000 / yearThis is a high-visibility leadership role where you will partner with stakeholders across Client Markets, Treaty Administration, Finance, Valuation, and global Operations to deliver operational excellence at scale. We support the full deal lifecycle, from origination through execution, by partnering closely with cross-functional teams to manage processes, systems, data quality, KPIs, and controls.
RN Hospital Operations Supervisor, Hospital Operation Resource Center, Contingent Day The Valley HospitalRN Hospital Operations Supervisor, Hospital Operation Resource Center, Contingent DayParamus, NJ$58.10–$72.63 / hourShort-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities Salary Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. SPECIAL SKILLS: Acceptable references from previous employer(s) Job Location The Valley Hospital-Paramus Shift Day (United States of America) Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D(Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits ( e.g.
Director of Operations SM StaffingDirector of OperationsFairlawn, New JerseyThis is a hands-on leadership role responsible for driving growth, managing day-to-day operations, and building the infrastructure needed to scale. Operations Management: Oversee daily operations of Michigan home care services.
Senior Data Analyst - Operations ONS MSO LLCSenior Data Analyst - OperationsStamford, CTHeadquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future.
Events Operations Manager Optimum Communications IncEvents Operations ManagerOakland, NJ$102,816–$168,912 / yearThis role is best suited for someone who can bring structure, discipline, and visibility to a fast-moving field organization while helping leadership make informed decisions through clear reporting and data-driven insights. Workfront, Inventory & Administrative Operations: Maintain and manage Workfront entries to ensure headquarters and regional leadership have visibility into local event and marketing activity.
Media Operations Support Analyst NBCUniversal Media LLCMedia Operations Support AnalystStamford, CT$60,000–$70,000 / yearWe produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.
Practice Operations Manager Family Services Inc.Practice Operations ManagerPoughkeepsie, NYFull timeIn alignment with the Vice President of Operations, define and advance a cohesive practice management model for clinic operations and lead the design and re-design of workflows — beginning with front office processes and extending to end-to-end client flow (referral into care through completion of an episode of treatment). In parallel, the role partners with clinical leadership to design and improve end-to-end clinic workflows that support access, engagement, throughput, and completion of care.